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Holsten1AE_Basic_FM.book Page 48 Monday, November 6, 2000 8:10 PM
Troubleshooting
Problem
Transmission cannot take place;
CLEAR ORIGINAL
Transmission cannot take place.
4
Before taking action, wait until
the machine is in standby mode,
and then press the {Stop} key.
Consistent difficulty in commu-
nicating with a particular termi-
nal
Consistent poor image quality
when communicating with a
particular terminal
RECEPTION
The telephone keeps ringing and
no fax is printed.
RECEPTION/COPYING
No printout; the Check Disp. in-
dicator is lit.
ADD PAPER
pears.
No printout;
CLEAR COPY
pears.
Copies are blank.
48
The document is jammed in the Automatic Document Feed-
er.
appears.
Remove the jammed document. See P.38 "Clearing a Docu-
ment Jam"
The document may be longer than the maximum limit (see
Chapter 11, "Document and Paper Specifications"in the Ad-
vanced Features manual).
Make sure that none of your originals exceed this limit.
Do user maintenance, especially rollers (1). See Chapter 9,
"Cleaning the Rollers and Scanner" in the Advanced Fea-
tures manual.
The other machine is out of order.
Check the error report.
Ask the other party to check their machine and correct the
fault.
The line is noisy.
Check that the dial tone is sent out.
Try to retransmit.
There are some bad lines between you and that other termi-
nal.
Store that terminal's number as a Quick Dial Key or Speed
Dial Code.
Then call a service technician. Inform the nature of the prob-
lem and give the Quick Dial Key or Speed Dial Code that
you stored the number in.
You might be in TEL mode.
Change to Auto or FAX mode. See P.18 "Reception Modes".
Power is switched off.
Switch the power on.
The Paper Tray are empty.
ap-
Add Paper . See P.33 "Loading Paper into the Paper Tray".
The printer has jammed.
ap-
Clear the jam. See P.39 "Clearing a Copy, Fax, or Print Jam".
The original might be placed face up in the Automatic Doc-
ument Feeder.
Position the original correctly. See P.11 "Memory Transmis-
sion".
Required Action
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