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WARNING:
If the information in these instructions is not followed exactly, a fire or explosion may
result causing property damage, personal injury or loss of life.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or
any other appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency or the gas supplier.
This appliance may be installed in an aftermarket, permanently located, manufactured home
(USA only) or mobile home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases, unless a certified kit is used.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
Travis Industries, Inc.
 Copyright 2017, T.I.
12521 Harbour Reach Dr., Mukilteo, WA 98275
$10.00
Maestro
Owner's Manual
Gas-Fired Domestic and Commercial Heating
Equipment "Vented Gas Fireplace"
9/25/17
Tested and Listed by
Report # 0028GF103S
ANSI Z21.50b-2014 /
CSA 2.22b-2014
www.travisproducts.com
100-01468

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Summary of Contents for DaVinci Maestro Collection Square

  • Page 1 Maestro Owner’s Manual WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life. - Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
  • Page 2: Overview

    Introduction Overview This manual details the Maestro fireplace. Listing Details This appliance was listed by Omni-Test Laboratories, Inc. to ANSI Z21.50b-2014 / CSA 2.22b-2014. The listing label is chained to the appliance near the glass frame. A copy is shown to the right.
  • Page 3: Table Of Contents

    Table of Contents   Overview ................2 Exterior Power Vent Dimensions – High Volume (RS16)     94400904 ................. 42 Listing Details ..............2   Framing - Exterior Power Vent (94400903 & 94400904 only) Installation Options ............. 6     ..................
  • Page 4: Safety Warnings

    Safety Precautions Safety Warnings:  Failure to follow all of the requirements may result in property damage, bodily injury, or even death. Young children should be carefully supervised when they are in the same room as the appliance. Toddlers, young children and others may be susceptible to accidental contact burns.
  • Page 5 Safety Precautions Safety Warnings (continued)  Because this heater can be controlled by a thermostat there is a possibility of the heater turning on and igniting any items placed on or near the appliance.  Light the heater using the built-in igniter. Do not use matches or any other external device to light your heater.
  • Page 6: Installation Options

    Features and Specifications Installation Options   Residential or Commercial Installations Horizontal or Vertical Vent   Raised or Floor Placement Bedroom Approved  Internal or External Chase Important Notes Regarding Installation Approvals We strongly suggest consulting with the local building official on all aspects of this fireplace (including the intake and exhaust configuration) prior to installation.
  • Page 7: Dimensions - 3' Single Sided

    Features and Specifications Dimensions – 3’ Single Sided 36" Glass 43-1/2" 36" Glass 1105mm 66-5/8 (1693mm) 36" (915mm) 48" (1220mm) Side of Glass 58" (1474mm) 48" Glass 48" Glass Opening Fireplace 55-1/2" 36" (915mm) 78-5/8" (1998mm) 1410mm 58" Glass 58" Glass 88-5/8"...
  • Page 8: Packing List

    Installation (for qualified installers only) Packing List Included Hardware (for Set & Vent) ITEM Location Notes Manual You’re looking at it baby! CAT5+ cable Hardware Box 25ft, 50ft or 100ft Length Hardware Box TouchSmart Mounting Plate Mounting Plate Box – Hardware Box New Construction Hardware Box...
  • Page 9: Recommended Installation Procedure

    Installation (for qualified installers only) Recommended Installation Procedure Important Notes Regarding Framing We strongly suggest framing around the fireplace after it is in place. Because this fireplace can be very large, and difficult to position, you will need to make accommodations with the framing to allow for placement.
  • Page 10: Massachusetts Requirements

    Installation (for qualified installers only) Massachusetts Requirements NOTE: The following requirements reference various Massachusetts and national codes not contained in this document. Requirements for the Commonwealth of Massachusetts For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less than seven (7) feet above finished grade in the area of the venting, including but not limited to decks and porches, the following requirements shall be satisfied:...
  • Page 11: Alignment Track Installation

    Installation (for qualified installers only) Alignment Track Installation The alignment track is optional. We recommend using the track because it helps solidify the base of the fireplace and it allows the fireplace to be anchored at the base. The alignment track is secured to the platform (or sub-floor). The freplace is then placed on top of it. Before attaching the alignment track, make sure the platform (or sub-floor) is level and capable of supporting the fireplace and vent.
  • Page 12: Secure The Fireplace To The Alignment Track

    Installation (for qualified installers only) Secure the Fireplace to the Alignment Track The alignment track as hoirzontal holes that allow for the fireplace to be secured to the track. Make sure the fireplace is correctly positioneed left to right, then use #8 zip screws to secure the fireplace to the track.
  • Page 13: Typical Framing Dims. - One Sided Configuration

    Installation (for qualified installers only) Typical Framing Dims. – One Sided Configuration Important Notes Regarding Framing We strongly suggest framing around the fireplace after it is in place. If you do frame before fireplace placement, add 6” to each side to allow for fireplace access. 3"...
  • Page 14: Typical Framing Dims. - See Through Configuration

    Installation (for qualified installers only) Typical Framing Dims. – See Through Configuration Important Notes Regarding Framing We strongly suggest framing around the fireplace after it is in place. If you do frame before fireplace placement, add 6” to each side to allow for fireplace access. When using a top plate, you may need to notch it at the center to provide adequate vent clearance.
  • Page 15: Nailing Brackets

    Installation (for qualified installers only) Nailing Brackets Side Nailing Brackets The side nailing brackets secure the fireplace to the side framing. The number of brackets vary depending upon configuration (island configurations do not have side nailing brackets). These brackets are shipped flat against the side of the fireplace (see “a”...
  • Page 16: Accessing Internal Components

    Installation (for qualified installers only) Accessing Internal Components Most internal components can be accessed by removing the front glass pane and intake air channel media tray (see instructions below). If more extensive access is required, see “burner removal” on the following page.
  • Page 17: Burner Removal

    Installation (for qualified installers only) Burner Removal Burner removal is only required if extensive access is needed (installing glass panes on indoor/outdoor units, extensive service, etc.). Follow the directions below to remove the burners. a) Follow the directions on the previous page for accessing internal components (remove intake air channel media tray).
  • Page 18 Installation (for qualified installers only) e) Remove the burner lock-down bracket (it is held in place with a single screw). . f) Lift the burner up and out of the fireplace. Remove the burner supports. Maestro Fireplaces The Maestro fireplace uses the burner shown below. When adjusting the air shutter make sure to adjust both mixing tubes simultaneously ©...
  • Page 19: Gas Line Requirements

    Installation (for qualified installers only) Gas Line Requirements MAKE SURE YOU ARE SUPPLYING AN ADEQUATE SUPPLY OF GAS (NG OR LP) This fireplace, depending upon configuration, consumes a large amount of BTUs. Make sure your gas line is properly sized to provide an adequate supply of gas. MASSACHUSETTS INSTALLATIONS - WARNING: THIS PRODUCT MUST BE INSTALLED BY A LICENSED PLUMBER OR GAS FITTER WHEN INSTALLED WITHIN THE COMMONWEALTH OF MASSACHUSETTS.
  • Page 20: Gas Inlet Location

    Installation (for qualified installers only) Gas Inlet Location Gas inlet is determined by fireplace configuration and how the fireplace was ordered. Refer to the dimensions pages for the configuration being used to determine what options are available. When ordering the fireplace, the gas inlet is either from the side (left or right) or from the base (left or right). Gas Inlet The gas inlet is on the side (not available from the base).
  • Page 21: Electrical Junction Box

    Installation (for qualified installers only) Electrical Junction Box Do not connect 110-120 VAC to the gas control valve or control system of this fireplace.  This fireplace is shipped with the electrical junction box on one side or through the base. Location of the junction box is determined at the time the fireplace is ordered and configured at the factory.
  • Page 22: Electrical Input Connection

    Installation (for qualified installers only) Electrical Input Connection Do not connect 110-120 VAC to the gas control valve or control system of this fireplace.  The electrical line to the grounded harness inside the fireplace must be installed by a qualified installer and must meet all local codes.
  • Page 23: Connecting The Power Vent Lead To The Fireplace

    Installation (for qualified installers only) Connecting the Power Vent Lead to the Fireplace  The power vent is wired to the 120v line exiting the exhaust blower rheostat. Connect a minimum 12 gauge sheathed three-wire electrical line to the power vent lead (labeled “POWER VENT”) and connect it to the molex connector on the fireplace –...
  • Page 24: Connecting The Intake Damper Harness To The Fireplace

    Installation (for qualified installers only) Connecting the Intake Damper Harness to the Fireplace WARNING: DO NOT CONNECT THE INTAKE DAMPER WIRES TOGETHER (this will short the system).  The 25’ intake damper harness is shipped in the hardware box (see page 8 for details). If additional length is needed, use part 250-02295 (typically ordered when fireplace is configured) or 18 gauge wire.
  • Page 25: Wiring The Intake Damper

    Installation (for qualified installers only) Wiring the Intake Damper WARNING: DO NOT CONNECT THE INTAKE DAMPER WIRES TOGETHER (this will short the system). ROUTE THE WIRES TO THE AIR INTAKE LOCATION EVEN IF DAMPER(S) ARE NOT USED Intake dampers are strongly recommended in cold areas (see page 33). Even if dampers are not being installed, we recommend routing the intake damper wires to the intake location.
  • Page 26: Connecting The Exhaust Damper Harness To The Fireplace

    Installation (for qualified installers only) Connecting the Exhaust Damper Harness to the Fireplace  This fireplace uses a damper near the power vent blower to prevent air from flowing through the fireplace when the fireplace is off.  The exhaust damper harness is available in various lengths (see page 8 for details). ...
  • Page 27: Wiring The Power Vent

    Installation (for qualified installers only) Wiring the Power Vent  The power vent assembly consists of a power vent and damper. Refer to the wiring diagram on page 59 for wiring details.  Connect the power vent line (sheathed three-wire electrical line) to the capacitor and blower as shown below.
  • Page 28: Wiring The Power Vent (Continued)

    Installation (for qualified installers only) Wiring the Power Vent (continued)  In addition to the exhaust blower line, a low-voltage wire harness is routed from the fireplace to the damper inside the power vent assembly (see page 6 for wire lengths and part numbers). Route the exhaust damper wire harness to the junction box on the power vent assembly.
  • Page 29: Connecting The Cat5 Harness To The Fireplace

    Installation (for qualified installers only) Connecting the CAT5 Harness to the Fireplace Do not connect 110-120 VAC to the gas control valve or wiring system of this fireplace.  The CAT5 harness is available in various lengths (see page 8 for details). ...
  • Page 30: Installing The Touchsmart Controller

    Installation (for qualified installers only) Installing the TouchSmart Controller Do not connect 110-120 VAC to the gas control valve or wiring system of this fireplace.  The included junction box is used to mount the TouchSmart controller (see page 31). Mount the junction box in an accessible location to allow the user to operate the fireplace.
  • Page 31: Touchsmart Mounting Box

    Installation (for qualified installers only) TouchSmart Mounting Box There are two options for mounting the TouchSmart box that houses the controls for the fireplace. The retrofit box option is used when the wall is already finished with drywall or the desired location is not close to a framing member. The second option (and most commonly used) is the New install box.
  • Page 32 Installation (for qualified installers only)  Route the wire harness through the large hole in the back of the mounting plate. NOTE: We recommend that you connect the wire harness to the TouchSmart Mounting Plate using zip ties to ensure it does not fall into the wall cavity.
  • Page 33: Air Intake Requirements

    Installation (for qualified installers only) Air Intake Requirements The fireplace requires air intake(s) to supply combustion air to the firebox. Requirements for the air intake(s) are listed below:  The air intake(s) must be routed to the exterior of the structure or to an area that freely conveys air from the outside.
  • Page 34: Intake Dampers

    In addition, the dampers should be placed so their operation can be verified. Air intakes in Warm Environments The DaVinci Custom Fireplace™ uses air-cooled glass to ensure proper temperatures near the viewing area. If operating the fireplace when the outside temperature is hot (above 90 deg. F.), you will notice the glass will become warm to the touch.
  • Page 35: Air Intake Installation - Hood Versions (Includes External Dampers)

    Installation (for qualified installers only) Air intake Installation – Hood Versions (includes external dampers) Part Numbers 8” Hood w Damper 98900094 Installation Diagram (intake with damper) Installation  WARNING: DO NOT CONNECT THE INTAKE DAMPER WIRES TOGETHER (This will short the system). ...
  • Page 36: Air Intake Dampers (For Hori. Or Vert. Termination)

    Installation (for qualified installers only) Air Intake Dampers (for Hori. or Vert. Termination) 8” Dia. Intake Damper 98900079  24V AC (orientation of wires does not matter)  Normally Closed  Spring Return  The intake damper wires are located inside the air intake on some fireplaces. Carefully fashion a hole in the intake damper (or fireplace) and route the wires to the exterior of the duct.
  • Page 37: Vent Requirements

    Installation (for qualified installers only) Vent Requirements  The gas appliance and vent system must be vented directly to the outside of the building, and never be attached to a chimney serving a separate solid fuel or gas-burning appliance. Each direct vent gas appliance must use its own separate vent system.
  • Page 38: Approved Vent Configurations

    Installation (for qualified installers only) Approved Vent Configurations The fireplace vent must meet the following requirements (measured from base of fireplace):  Minimum Vent Length = 3’ (1 M) - Interior blower requires a minimum 5’ (1.6 M) vent length ...
  • Page 39: Rheostat Adjustment

    Installation (for qualified installers only) Rheostat Adjustment Most vent configurations will require no adjustment to the rheostat. If your flame is especially blue or short after 20 minutes, or if the glass is too hot, you may need to adjust the rheostat. -- If the flames are blue and short after 20 minutes –...
  • Page 40: Termination Requirements

    Installation (for qualified installers only) Termination Requirements Venting terminals shall not be recessed into a wall or siding. Minimum 9" (229mm) clearance from any door or window Minimum 24" (610mm) above any grade, veranda, porch, deck or balcony Minimum 1" (25mm) from outside corner walls NOTE: Clearance in accordance with local installation codes and the requirements of the gas supplier.
  • Page 41: Power Vent - Dimensions, Framing, Mounting

    Installation (for qualified installers only) Power Vent – Dimensions, Framing, Mounting Exterior Power Vent Dimensions – Low Volume (RS12) 94400903 11.25" 286mm 2.75" 70mm 2.875" 2.875" 7.75" 73mm 73mm 197mm 11.75" 298mm 20.25" 514mm 1.25" 32mm 1.25" 32mm 17" 432mm 22.75"...
  • Page 42: Exterior Power Vent Dimensions - High Volume (Rs16) 94400904

    Installation (for qualified installers only) Exterior Power Vent Dimensions – High Volume (RS16) 94400904 16" 407mm 2.625" 67mm 3" 3" 76mm 8.625" 76mm 220mm 14.125" 359mm 25" 635mm 1.25" 32mm 1.25" 32mm (centered) 21.625" 550mm 27.5" 699mm © Travis Industries 9/25/17-1468 Maestro...
  • Page 43: Framing - Exterior Power Vent (94400903 & 94400904 Only)

    Installation (for qualified installers only) Framing - Exterior Power Vent (94400903 & 94400904 only)  The power vent assembly must be mounted into framing capable of supporting the weight of the assembly and vent.  Framing must provide a 1/2” gap to power vent assembly housing. This allows for proper cooling of the blower and damper.
  • Page 44: Mounting - Exterior Power Vent (94400903 & 94400904 Only)

    Installation (for qualified installers only) Mounting - Exterior Power Vent (94400903 & 94400904 only)  Box must be properly weatherized to prevent rain or snow from entering.  Flashing strips are included with the blower to provide additional protection. The flashing may be placed with the edge outwards for horizontal terminations when submerged in siding.
  • Page 45: Interior Power Vent - Dimensions And Mounting

    Installation (for qualified installers only) Interior Power Vent – Dimensions and Mounting Interior Power Vent Dimensions – (Lo 160) 94400905 The blower may be placed on its side or with the motor upwards. DO NOT POSITION THE ASSEMBLY SO THE BLOWER MOTOR IS BELOW THE ASSEMBLY. This will greatly shorten blower life and void the warranty.
  • Page 46: Interior Power Vent - Minimum Vent Pre And Post Blower

    Installation (for qualified installers only) Interior Power Vent - Minimum Vent Pre and Post Blower  Minimum Vent Pre-Blower = 2’ Straight Section (24”) – 4’ (48”) or more recommended)  Minimum Vent Post-Blower = 2’ Straight Section (24”) – 4’ (48”) or more recommended) Interior Power Vent –...
  • Page 47: Interior Power Vent Enclosure

    Installation (for qualified installers only) Interior Power Vent Enclosure  The exhaust blower assembly consists of a blower and damper constructed into a single box. This assembly is best placed in a location where it can be accessed from all sides (ceiling plenum, utility closet, mechanical chase, attic space, service corridor, etc.).
  • Page 48: Facing Requirements

    Installation (for qualified installers only) Facing Requirements  Drywall, tile, or other facing (combustible or non-combustible) may be placed along the perimeter off facing standoff, but must not extend over it. This area must remain open to allow for glass removal and ventilation.
  • Page 49: Hearth Requirements

    Installation (for qualified installers only) Do Not Drill or Screw Zone When using screws to secure drywall to the fireplace, make sure to avoid the area shown below. Make sure screws penetrate no more than ½” (13mm) into the fireplace. 2"...
  • Page 50: Fireback Installation

    Installation (for qualified installers only) Fireback Installation Firebacks are shipped separately from the fireplace and must be installed prior to installing the crushed glass. There are three different sizes of firebacks (12”, Divider, and End Firebacks). Depending upon the type of fireplace, you will need multiple pieces (see table below). Follow the instructions below to install. Fireback Quantity Needed –...
  • Page 51 Installation (for qualified installers only) Identifying the Firebacks Divider Fireback The divider fireback has a notch on the bottom. End Firebacks (firebacks are interchangeable and may be placed on either side) The end fireback has a hole on the bottom. Back Wall of Glass Fireback Firebox...
  • Page 52: Installing The Divider And End Firebacks

    Installation (for qualified installers only) Installing the Divider and End Firebacks These firebacks use two magnets to hold each fireback in place. The magnets are shipped pre-attached to the fireplace walls. NOTE: The divider firebacks have a notch at the bottom. Place it as shown below. Install the inner glass panes before installing the end firebacks (NOTE: Remove the magnets before glass installation).
  • Page 53: Glass Pane Installation And Removal

    Check for the DaVinci Logo Before Installing the Glass The outer piece of glass has a DaVinci logo. Make sure it is on the lower right and is facing outwards. © Travis Industries...
  • Page 54: Attaching The Suction Cups To The Glass Panes

    Installation (for qualified installers only) Attaching the Suction Cups to the Glass Panes NOTE: Make sure the glass and suction cups are clean before attaching the suction cups. These surfaces must be clean and dry for the suction cups to work properly. NOTE: The larger glass panes may require an additional helper.
  • Page 55: Installing The Glass Panes Into The Fireplace

    Installation (for qualified installers only) Installing the Inner and Middle Glass Panes Into the Fireplace Before installing the glass, make sure to measure it to verify it is the correct piece. Refer to the section “When to Install the Glass” on page 53 to determine when to install the glass. Before installing the glass pane, verify the lower channel is free of crushed glass or any other debris.
  • Page 56 Installation (for qualified installers only) Installing the Outer Glass Pane(s) Onto the Fireplace The outer glass is held in place using 4 cap nuts (58” version uses 6 cap nuts). Component Names: Spacer, Rubber Washer (2), Plastic Sleeve, Cap Nut To install the outer glass, first place one spacer on each of the studs.
  • Page 57: Steps For Finalizing The Installation

    Installation (for qualified installers only) Steps for Finalizing the Installation Before installing the glass, purge the gas line. This allows gas to be detected once it enters the firebox. Leak test all the gas joints. Follow the instructions on page 53 for “When to Install the Glass”. Start the fireplace.
  • Page 58: Crushed Glass Installation

    Installation (for qualified installers only) Crushed Glass Installation Crushed glass is placed over the burners and center media trays. As an option, crushed glass may also be placed over the intake air channel media trays (the area between the two panes of glass). Use only ¼” crushed glass from Travis Industries and/or other media specifically approved by Travis Industries.
  • Page 59: Wiring Diagram

    Installation (for qualified installers only) Wiring Diagram Caution: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing. 120 VAC Power In Appliance Ground 3.15A Primary FUSE Intake Base Dampers Integrated...
  • Page 60: Before You Begin

    Operation Before You Begin  Read this entire manual before you use your new heater (especially the section "Safety Precautions" on pages 4 & 5). Failure to follow the instructions may result in property damage, bodily injury, or even death. Starting the Heater for the First Time ...
  • Page 61: Location Of Controls

    Operation Location of Controls LED Intensity Slider Overhead Light Sleep Timer Slider LED Intensity Slider Slide finger up to increase LED intensity, slide down to decrease intensity. LED Color Slider Slide finger up or down to cycle through LED colors Flame On/Off Press this button to turn the flames ON/OFF The fireplace takes approximately 40 seconds to turn on after the switch is turned to the...
  • Page 62: Yearly Service Procedure

    Maintenance DANGER HIGH VOLTAGE: Disconnect power before attempting maintenance or repair. Yearly Service Procedure  Failure to inspect and maintain the fireplace may lead to improper combustion and a potentially dangerous situation. We recommend the following procedures be done by a qualified technician. THIS FIREPLACE IS NOT USER SERVICEABLE: Contact your dealer for servicing.
  • Page 63: Conditions & Exclusions

    Limited 7 Year Warranty Register your TRAVIS INDUSTRIES, INC. Limited 7 Year Warranty online at traviswarranty.com, or complete the enclosed Warranty card and mail it within ten (10) days of the appliance purchase date to: TRAVIS INDUSTRIES, INC., 12521 Harbour Reach Drive SW, Mukilteo, WA 98275. TRAVIS INDUSTRIES, INC. warrants this gas appliance (appliance is defined as the equipment manufactured by Travis Industries, Inc.) to be defect-free in material and workmanship to the original purchaser from the date of purchase as follows: Check with your dealer in advance for any costs to you when arranging a warranty call.
  • Page 64 Index Air Intake Installation ............34 Air Intake Requirements ............. 23 Air Shutter Adjustment ............57 Altitude Considerations ............37 Approved Vent Configurations ..........38 Approved Vent ..............37 BTU Specifications .............. 6 Clearances ................12 Dimensions ................. 6 Drywall Installation ..............

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