Troubleshooting PKI
Failed to retrieve a CA certificate
Symptom
Failed to retrieve a CA certificate.
Analysis
Possible reasons include the following:
The network connection is not normal. For example, the network cable might be damaged or loose.
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No trusted CA is specified.
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The URL of the registration server for certificate request is not correct or not configured.
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No authority is specified for certificate request.
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The system clock of the switch is not synchronized with that of the CA.
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Solution
Make sure that the network connection is physically normal.
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Check whether the required commands are configured properly.
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Use the ping command to check whether the RA server is reachable.
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Specify the authority for certificate request.
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Synchronize the system clock of the switch with that of the CA.
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Failed to request a local certificate
Symptom
Failed to request a local certificate.
Analysis
Possible reasons include the following:
The network connection is not normal. For example, the network cable might be damaged or loose.
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No CA certificate has been retrieved.
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The current key pair has been bound to a certificate.
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No trusted CA is specified.
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The URL of the registration server for certificate request is not correct or not configured.
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No authority is specified for certificate request.
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Some required parameters of the entity DN are not configured.
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Solution
Make sure that the network connection is physically normal.
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Retrieve a CA certificate.
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Regenerate a key pair.
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Specify a trusted CA.
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