TROUBLESHOOTING
If your heater fails to operate, please follow these procedures:
This heater is intended to be a ceiling-mounted heater. It has a
thermal cut-off protection. If the thermal cut-off protection trips, then,
switch off the power. Switch off the circuit breaker. The unit
should reset automatically after 10 minutes. If the thermal cut-off
protection trips again, consult a certified electrician to determine the
reason for overheating.
Problem
Probable Cause
Overheat protection has
temporarily deactivated
the heater.
Unit is not
heating.
Breaker/Fuse has been
tripped.
Check & ensure there are
no combustible materials
within 0.9 meters (3 feet)
surrounding the heater.
A drop of oil fell on the
The heater
heating coil during the
is
manufacturing process. It
producing
will quickly evaporate and
a burning
should not occur again.
smell.
Ensure a minimum
clearance of 4.5 inches
(11.5 cm) from both sides
and rear of heater to
adjacent walls.
Solution
Turn the heater OFF;
Switch off the circuit
breaker.. Wait 10
minutes before turning on
the heater
Check your electrical box
to confirm the breaker
has not been blown. This
may occur if the
receptacle is shared
between other high
consumption appliances.
Remove any combustible
items from the heater.
Ensure room in which
heater is situated is well
ventilated.
Reposition the heater so
there is enough space
around the heater to the
adjacent walls.
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