SureCall Force7 Industrial User Manual

All-in-one cellular, wi-fi and hdtv signal booster

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Force7 Industrial User Guide
All-in-one Cellular, Wi-Fi and HDTV Signal Booster
WARNING
This is NOT a CONSUMER device. It is designated for installation
by FCC LICENSEES and QUALIFIED INSTALLERS. You MUST
have an FCC LICENSE or express consent of an FCC Licensee to
operate this device. Unauthorized use may result in significant
forfeiture penalties, including penalties in excess of $100,000
for each continuing violation.

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Summary of Contents for SureCall Force7 Industrial

  • Page 1 Force7 Industrial User Guide All-in-one Cellular, Wi-Fi and HDTV Signal Booster WARNING This is NOT a CONSUMER device. It is designated for installation by FCC LICENSEES and QUALIFIED INSTALLERS. You MUST have an FCC LICENSE or express consent of an FCC Licensee to operate this device.
  • Page 2: Table Of Contents

    Notes:15.19(a): This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions (1) This device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 3: Chapter 1: Introduction

    • Multiple antennas (such as the SC-222W-TNC, omni-directional domes by SureCall) Note: Due to the recent company change from Cellphone-Mate to SureCall, we have changed the prefix to all of our part numbers from CM to SC. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 4: How Boosters Work

    Always use appropriate personal protective equipment such as goggles, gloves, hard hat, etc. as needed or required. WARNING: FAILURE TO EXERCISE CAUTION WHEN WORKING IN HIGH AREAS COULD CAUSE A FALL AND PERSONAL INJURY. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 5 • The exterior antenna must not be co-located or operating in conjunction with any other antenna. • Always use a properly installed SureCall lightning protector between the exterior antenna and the booster. CAUTION: FAILURE TO PROPERLY INSTALL A LIGHTNING PROTECTOR CAN RESULT IN DAM- AGE TO THE BOOSTER, ANTENNAS, AND WIRING.
  • Page 6: Chapter 3: Planning

    6. Route the cables to the booster location. 7. Install the booster as described in this manual. 8. Power on the booster and perform the configuration and testing as described in this manual. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 7: Exterior Antenna

    These distances are general guidelines only; refer to the applicable building and electrical codes in your area to determine local requirements. • The HDTV antenna can be mounted a few feet away at this time SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 8: Interior Antennas

    Keep in mind that floor structures in multistory buildings can cause significant signal loss, which means that you may need to install interior antennas on more than one floor. Here is an example of a multistory installation: SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 9: Antenna Separation

    Note: Vertical separation is more important than horizontal separation. If you are unable to obtain the required separation horizontally, try raising the exterior antenna. You may also try reducing the booster gain as described in Chapter 5 of this manual. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 10: Calculating Signal Strength

    • Outside antenna gain (OAG): This is the signal boost provided by the exterior antenna and is always a positive number with SureCall antennas. Gain SC-288W omni SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 11 Booster gain (AG): Number of decibels of amplification provided by the booster (rated gain less any attenuation, as described in Chapter 5 of this manual). This is always a positive number. The signal strength S at an interior antenna equals OSL+OAG+IAG+CL+SL+AG. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 12: Booster Location

    THAT THE INSTALLATION MEETS ALL APPLICABLE CODES. 3.8 - Need Help? If you need help planning your installation, please contact a qualified installer, the reseller from whom you purchased the booster, or SureCall. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 13: Chapter 4: Installation

    A directional Yagi antenna (such as the SC-230W) must be mounted horizontally and be aimed at the desired cellular tower (line of sight). CAUTION: MOUNT THE EXTERIOR ANTENNA ON A FIXED STRUCTURE. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 14 3. Run the cable along the planned route. 4. Install and properly ground the SC-LP lightning protector. 5. Seal any holes you make in the outside of the building with appropriate caulking or sealant. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 15: Internal Antennas

    WARNING: Changes or modifications not expressly approved by SureCall will void the user’s authority to operate the equipment. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 16: Mounting The Booster

    Connect the interior antenna cable to the Inside Antenna port on the booster. Verify that all cable connections are tight and that the exterior and interior antennas are connected to the proper jacks. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 17: Chapter 5: Configuration & Testing

    Switch 1 (1 dB) + Switch 2 (2 dB) + Switch 3 (4 dB) + Switch 4 (8 dB) + Switch 5 (16 dB) = 31 dB attenuation SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 18 If any of the bands are oscillating, the corresponding band lights will flash red and the corresponding band(s) will shut off. Note: When the booster is turned on, the band lights will flash red and yellow for approximately 10 seconds. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 19: Initial Configuration

    Full power is not always your best option. Your goal is to obtain a usable cellular signal in as many areas of the building as possible. A successful installation means that you can make calls without dropping and/or have a reliable data connection. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 20: Automatic Shutdown

    If the problem is not resolved within 15 minutes, the booster will shut down (all lights off except the Power light, which is green) and must be reset by unplugging it from the power supply and plugging it back in. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 21 à la sortie du dispositif. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 22: Chapter 6: Hdtv & Wi-Fi Installation

    Enjoy enhanced Wi-Fi throughout your workplace. Note : To access advanced settings for the internal router, contact SureCall at: 888-365-6283 and we will send you the complete user manual for the router. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 23 Configuration and Testing SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 24: Chapter 7: Warranty

    Buyers may obtain an RMA number for warranty returns by calling the SureCall Return Department toll-free at 1-888-365-6283. Any returns received by SureCall without an RMA number clearly printed on the outside of the shipping container will be returned to sender. In order to receive full credit for signal boosters, all accessories originally included in the signal booster box must be returned with the signal booster.
  • Page 25: Chapter 8: Specifications

    SC-400-RP-TNC (Cellular) / RG6 (HDTV, RG6 not included) RF Connectors: N Female with RP-TNC on indoor antenna port Power Consumption: <65W Dimensions: 14.5 x 11 x 3.5 inches Weight: 19.5 lbs SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
  • Page 26 SureCall has made a good faith effort to ensure the accuracy of the information in this document and disclaims the implied warranties of merchantability and fitness for a particular purpose and makes no express warranties, except as may be stated in its written agreement with and for its customers. SureCall shall not be held liable to anyone for any indirect, special or consequential damages due to omissions or errors. The information and specifications in this document are subject to change without notice. © 2016. All Rights Reserved. All trademarks and registered trademarks are the property of their respective owners.

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