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Synergy Gen11
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HPE Synergy Gen11 User Manual
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Table Of Contents
60
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Contents
Table of Contents
Troubleshooting
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Table of Contents
Intelligent Provisioning
F10/Remote Console Features
Accessing Intelligent Provisioning
F10 Mode Options
Selecting F10 Mode to Use
Using the First Time Setup Wizard
Entering First Time Wizard Settings
Reinstalling from an ISO Image
Reinstalling from an RPM Package (Linux Only)
Server Support and Special Characters
Source Media Types and Installation Methods Supported for each os
Configure Controller
Reviewing Your Settings
Checking Installation Parameters
About RAID Arrays
Dedicated Spare
Failure Spare Activation
Performing Maintenance
Updating Firmware
Downloading Active Health System Data
Downloading an Active Health System Log
Uploading an AHS Log to AHSV
Using Deployment Settings
Creating a Deployment Settings Package
Using Deployment Settings Package to Configure a Single Server
Using the BIOS Configuration (RBSU) Utility
About Ilo Configuration
Reset Options
Configuring Intelligent Storage
Configuring an Array or Logical Drive
About Hardware Validation Tool
Using the Hardware Validation Tool
System Erase and Reset Options
Using SSA
Accessing SSA
Using the USB Key Utility
Basic Troubleshooting Techniques
Troubleshooting General Issues
Accessing Version Information in Deployment Settings
A Browser Does Not Import a Deployment Profile Correctly
Cannot Create a Custom Partition Size
Intelligent Provisioning Cannot Launch One-Button Secure Erase
One-Button Secure Erase Is Unsuccessful or Reports Errors
One-Button Secure Erase Succeeds but some Drives Are Not Erased
One-Button Secure Erase Reports Errors, but no Specific Details
Troubleshooting Linux-Specific Issues
Assisted Installation of Red hat os Hangs
Troubleshooting Vmware-Specific Issues
Server Reboots During Vmware Assisted Installation
Support and Other Resources
Accessing Hewlett Packard Enterprise Support
Accessing Updates
Remote Support
Customer Self Repair
Warranty Information
Regulatory Information
Documentation Feedback
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Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11
Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11
Servers
Servers
Part Number: 30-A50246BA-420
Published: May 2023
Edition: 2
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Table of Contents
Troubleshooting
Basic troubleshooting techniques
50
Troubleshooting Linux-specific issues
55
Troubleshooting VMware-specific issues
56
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