To Record Your Own Voice Mailbox Greeting; To Replay The Voice Mailbox Greeting; Transferring Calls To Voice Boxes; To Retrieve Your Voice Mailbox Messages Remotely - BT Versatility V16 Owner's Manual

BT Versatility
Owners Manual
Using voicemail and other voice services

To record your own Voice Mailbox greeting

Each extension, which has been allocated a Voice Mailbox, can record its own greeting.
This will be relayed to callers who are answered by the Voice Mailbox.
• At your Extension, press the Message Key
• Select 'Voice messaging'.
• Enter your Extension number when prompted.
• Enter your Voicemail Password, (1111 by default), followed by #.
• Select 'Greeting'.
• Select 'Record greeting'
• Speak to record a personalised greeting when prompted.
• Press 'Confirm'.
Press the Hands-free Key to finish programming

To replay the Voice Mailbox greeting

• At your Extension, press the Message Key
• Select 'Voice messaging'.
• Enter your Extension number when prompted.
• Enter your Voicemail Password, (1111 by default), followed by #.
• Select 'Greeting'.
• Select 'Replay greeting'
The greeting will then be replayed for you.

Transferring calls to Voice Boxes

You can transfer calls to any Voice Box without calling the extension.
• When you are on a call select 'Transfer to VM'.
• The menu is updated showing those Extensions equipped with voice boxes. Select the
Extension.
• Select 'Transfer' or replace the handset.

To retrieve your Voice Mailbox messages remotely

In order to access your Voice Mailbox remotely you must have your calls diverted to
your Voice Mailbox, and have either a Line programmed to ring directly at your
extension, or have a Line programmed with the Auto-attendant service (See page 67).
You can also have your call transferred to your voice Mailbox:
• If a Line is programmed to ring directly at your extension and your Voice Mailbox is
turned on, dial the Line number.
• If you do not have a Line ringing directly to your extension dial in on an Auto-attendant
Line, and when you receive the Auto-attendant message dial your extension number.
• Call in on a line which you know will be answered and have the call transferred to your
Mailbox.
• When answered by your voicemail greeting, access your Voice Mailbox by dialling the
code 711, followed by your extension number, Voicemail Password and #.
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