To Cancel A Divert On No Answer Diversion; Group Divert; Setting A Group Divert From A System Phone; Cancel Group Divert From System Phone - BT Versatility V16 Owner's Manual

Note: Diverting an external call to an external number ties up two exchange lines. Such calls are called
trunk-to-trunk calls.
Note: If you have ISDN lines on the switch and subscribe to 'Call Deflection' (a Network Service) the divert
will take effect on the BT Network. This has the advantage of no line being busy on the switch when the
Divert is activated.

To cancel a Divert on No Answer diversion

• From the Idle Menu, press the Scroll Down Key
• Select 'Divert'.
• Select 'Divert on no answer'. The diversion is automatically cancelled and the Display
returns to the Idle Menu.
From a standard telephone, the code is 734.

Group Divert

This feature allows any Extension within a group to set a divert for that group. When a
divert for the group is set any call for that group will be diverted. Calls to individual
extensions in the Group are not diverted.

Setting a group divert from a system phone

• From the Idle Menu, press the Scroll Down Key
• Select 'Group Divert'.
• Select the Group (The Extension may be in more than one Group)
• Select the Option required and enter the destination number.
• Select 'Divert to VM' to divert the calls to the Group Voice Box.
Note: The Group must be allocated a Voice Box for this option to be presented. Go to page 65.
Note: If an extension, which is not in the group, attempts to set or cancel a divert for that group then
'Invalid' will be returned.
Security Warning: It is possible that an extension may misuse the External Divert facility.

Cancel group divert from system phone

If 'All Call Divert' is set for a 'Group All' the Featurephones in the group have the prompt
'Cancel Group Divert' on their displays.
• Press the "Cancel Group Divert" option
• The display will show the groups associated with the extension. Select the required Group
• Select the divert type to be cancelled.

Group Divert from standard phones

To set a group divert dial the Group Divert Code followed by the Group number (180 – 199).
The Codes from a standard phone for Group Divert are:
• 792 Group Divert All Calls
• 793 Group 'Divert On Busy'
• 794 Group 'Divert On No Answer'
Getting started – basic call features
until 'Divert' is displayed
until 'Group Divert' is displayed
BT Versatility
Owners Manual
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