BT Versatility Installation And Maintenance Manual

BT Versatility Installation And Maintenance Manual

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BT Versatility
Installation and Maintenance Manual

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Summary of Contents for BT Versatility

  • Page 1 BT Versatility Installation and Maintenance Manual...
  • Page 2: Table Of Contents

    BT Versatility Installation and Maintenance Manual Contents Introduction 2 Cabling the unit 31 General overview 2 Connecting the extensions 31 CCU connections 33 Safety Precautions during installation and Door Intercom 33 system upgrades 3 Doorstrike 33 Connecting a PA Electrostatic precaution (ESP) 3...
  • Page 3: Introduction

    General overview • The BT Versatility is a new converged PBX and Data product, which can be connected to Analogue, ISDN and LAN networks. • The BT Versatility is a hybrid PABX/key-system, which may be equipped with Featurephones (V8 or V16) or standard two wire DTMF telephones.
  • Page 4: Safety Precautions During Installation And System Upgrades

    Electrostatic precaution (ESP) The BT Versatility contains electrostatic components. To ensure long-term reliability of the system, electrostatic precautions should be taken when handling any of the system PCBs that are not enclosed in plastic. An ESP pillar is located on the CCU MDF.
  • Page 5: Equipment List

    BT Versatility Pro Plus 6+24 Digital VDS 007195 BT Versatility Pro Plus 8+32 Digital VDS 007196 BT Versatility Pro (Includes System,VM,4V8 and V16 with the 8/32 system) N/A BT Versatility Pro 2+8 Digital VDS 007197 BT Versatility Pro 4+16 Digital VDS...
  • Page 6 BT Versatility CCU MDF Card MTC 007245 BT Versatility V.24 Cable - incl DTYPE MTC 007246 BT Versatility 2m RJ45 Cable ISDN & Interet Mod WAN MTC 007247 BT Versatility CCU Housing screw 1/4 turn 4pk MTC 007248 BT Versatility BBU Blanking Plate MTC 007249 BT Versatility Expansion Backplane Bracket &...
  • Page 7: Installation Checklist

    BT Versatility Installation and Maintenance Manual Installation checklist Carry out the following steps to install the system: First, read the safety and precaution information on page 3 carefully. Second, mount the Main Equipment as detailed in the section on page 7.
  • Page 8: Installing The Central Control Unit

    BT Versatility Installation and Maintenance Manual Installing the Central Control Unit CCU Location(CCU) The CCU is intended for installation in a residential or office-type environment. It needs to be mounted at a convenient working height on a dry, flat wall. The normal height is 1.5 m from the floor to the bottom of the CCU case.
  • Page 9: Ccu Mounting Bracket Clearances

    BT Versatility Installation and Maintenance Manual Installing the Central Control Unit CCU Mounting bracket clearances The main unit is mounted on a wall using the bracket supplied and should have top and side clearance as shown below. CCU Mounting Bracket If the system is to be equipped with a Ports, Options or Internet module then two mounting brackets need to be installed.
  • Page 10: Mounting The Ccu

    BT Versatility Installation and Maintenance Manual Installing the Central Control Unit Mounting the CCU The CCU is mounted on the bracket by sliding it on from the left hand side. The marks on the side of the CCU must be lined up with the flanges on the wall bracket as shown below before sliding the CCU into place.
  • Page 11: Modules Located In The Ccu

    BT Versatility Installation and Maintenance Manual Modules located in the CCU There are a number of modules that can be installed in the CCU: • Analogue Line Module (Coloured Black). This provides 2 Analogue exchange lines. Up to two of these modules can be installed in the CCU to provide two or four Analogue lines.
  • Page 12: System Expansion

    BT Versatility Installation and Maintenance Manual System Expansion To equip the switch with more than 8 extensions or to add an Internet or Options module, a backplane, mounted on a second wall bracket, is needed. The power must be disconnected to install the backplane or expansion modules.
  • Page 13: Mounting The Backplane

    BT Versatility Installation and Maintenance Manual System Expansion Mounting the Backplane Slide the backplane on from the right hand side. Ensure the connector is fully mated with the CCU. Securing the backplane to the wall bracket A mounting screw is used to securely locate the backplane on the wall bracket. This provides additional rigidity to ensure the backplane and CCU connectors do not move.
  • Page 14: Expansion Modules

    BT Versatility Installation and Maintenance Manual Expansion Modules There are three types of expansion module that can be installed on the back plane. These are the Ports Module, the Internet Module and the Options Module. All these modules are installed in the same way.
  • Page 15: Installing An Expansion Module

    BT Versatility Installation and Maintenance Manual Expansion Modules Installing an Expansion module Install the Backplane as described on page 12. Install the MDF in the first free left-hand slot on the backplane. Lock the MDF in place by pushing the lock bar upward using a screwdriver.
  • Page 16: Analogue Line Module

    BT Versatility Installation and Maintenance Manual Analogue line module The Analogue Line module contains circuitry for 2 Analogue Lines. The module is coloured BLACK and it can be installed in the CCU and also on the Ports MDF. Analogue Module Installing the Analogue Module in the CCU Remove the cover of the CCU.
  • Page 17 BT Versatility Installation and Maintenance Manual Analogue line module To Locate the Analogue Module in the Ports Module: Remove the Ports Module by firstly opening the Ports MDF cover. Open the Ports module and remove it from the MDF. Insert the Analogue Module (or modules) on the MDF connectors.
  • Page 18: Basic Rate Isdn Expansion Module

    BT Versatility Installation and Maintenance Manual Analogue line module Basic Rate ISDN expansion module The ISDN Basic Rate Module provides one Basic Rate ISDN circuit (2B+D). The module is coloured RED, and can be installed in the CCU and also in the Ports MDF.
  • Page 19 BT Versatility Installation and Maintenance Manual Analogue line module To Locate the Digital Line Module (ISDN 2) in the PORTS module: Remove the Ports Module by firstly opening the Ports MDF cover. Open the Ports module and remove it from the MDF.
  • Page 20: System Isdn Settings

    An ISDN bus must be terminated twice, once at the start and once at the end of the bus. The Network Terminating Equipment (NTE) will provide the termination at the start of the bus. The end termination is also provided by the NTE if the BT Versatility is directly connected to one of the NTE RJ45 sockets.
  • Page 21: Voicemail Module

    BT Versatility Installation and Maintenance Manual Analogue line module Voicemail module The Voice module is coloured BLUE. It is located in the Voice Module slot in the CCU. There are two versions. Two Port with 2 hours capacity and 4 port with 4 hour capacity.
  • Page 22: Primary Rate Interface (Availability Tbc)

    BT Versatility Installation and Maintenance Manual Analogue line module Primary Rate Interface (Availability TBC) The Primary rate ISDN Module (30B+D) is coloured Yellow. It is located in the Primary rate ISDN Slot in the CCU.
  • Page 23: Connecting The Battery Backup Unit To The System

    BT Versatility Installation and Maintenance Manual Analogue line module Connecting the battery backup unit to the system The Battery back up provides full operation of the system for approximately one hour in the event of a power failure. The battery will support 11 erlangs of voice traffic for 1 hour.
  • Page 24: Connecting The Battery

    BT Versatility Installation and Maintenance Manual Analogue line module Connecting the Battery Ensure the battery switch on the BBU unit is turned off. • This switch does not turn off the mains supply. The mains is disconnected by unplugging the mains cord.
  • Page 25: Featurephone V16

    BT Versatility Installation and Maintenance Manual Featurephone V16 Hands-free and light Volume Keys 4 Function Keys: Secrecy Programming Messages Directories ISDN Message waiting/ Ringing indicator Handset 6 Display Keys 16 Programmable Keys Numeric Keypad Clear Key Scroll/Edit keys V16 Featurephone connections (underside of phone)
  • Page 26: Featurephone V8

    BT Versatility Installation and Maintenance Manual Featurephone V8 Hands-free and light Volume Keys 4 Function Keys: Secrecy Programming Messages Directories ISDN Message waiting/ Ringing indicator Handset 6 Display Keys 8 Programmable Keys Numeric Keypad Clear Key Scroll/Edit keys V8 Featurephone connections (underside of phone)
  • Page 27: Attaching The Featurephone Desk Plinth

    BT Versatility Installation and Maintenance Manual Featurephone V8 Attaching the Featurephone desk plinth (V8 and V16) Wall mount Plinth position Plinth position 35˚ Plinth position 20˚ Position at 35 degrees Position at 20 degrees...
  • Page 28: V16 Expansion Console

    BT Versatility Installation and Maintenance Manual Featurephone V8 V16 expansion console The V16 featurephone can be equipped with a 32 key module. This provides 32 additional programmable keys. Up to eight V16 featurephones can be equipped with this module. From the system programming menus you program which extensions are equipped with this module.
  • Page 29: Clip, Plinth And Installation Of The V

    BT Versatility Installation and Maintenance Manual Featurephone V8 Clip, Plinth and installation of the V16 expansion console Cord Rail 15 cm cord (RJ11 connector Note: For the 20 degrees position or the 35 degrees position relate to page 26.
  • Page 30: Wall-Mounting A Featurephone

    BT Versatility Installation and Maintenance Manual Featurephone V8 Wall-mounting a Featurephone The phone plinth is inverted on the base to wall mount the phone. Locate, drill and plug the 2 screw locations as shown below. The holes should be deep enough to accept a 2.5 cm screw.
  • Page 31: Door Intercom

    BT Versatility Installation and Maintenance Manual Featurephone V8 Wall hook when the V8/V16 is in a 20 degrees or 35 degrees position Wall hook when the V8/V16 is wall mounted Door Intercom The door intercom is connected to extension 23, the fourth extension on the CCU.
  • Page 32: Cabling The Unit

    BT Versatility Installation and Maintenance Manual Cabling the unit All Line and Extension circuit cabling is inserted from the top of the unit. There are breakouts as shown on the top of the unit to facilitate routing of cables into the MDF area.
  • Page 33 BT Versatility Installation and Maintenance Manual Cabling the unit Four wires per Extension are connected at the Main Equipment. Spare wires must be neatly laid back away from the connectors. To prevent cross talk or interference, cable pairs should not be split or the spare wire of cable pairs used.
  • Page 34: Ccu Connections

    BT Versatility Installation and Maintenance Manual Cabling the unit CCU connections The CCU has the following connectors: – Eight four way Krone connectors for the extensions – Two four way Krone connectors for the Analogue Lines. Two lines are terminated on each connector.
  • Page 35: Connecting A Pa (Public Address) Amplifier

    BT Versatility Installation and Maintenance Manual Cabling the unit Connecting a PA (Public Address) amplifier Any of the extensions on the system, with the exception of the Long Line extension on the Options module and the programming position, can be programmed as a PA position.
  • Page 36: Internet Module Mdf Connections

    BT Versatility Installation and Maintenance Manual Cabling the unit Internet Module MDF Connections The Internet Module has 4 RJ 45 connectors providing 4 10/100Base T Ports for an Internal LAN and connection to an ADSL modem via a 10 Base T WAN RJ45 connector.
  • Page 37: Options Module Mdf Connections

    BT Versatility Installation and Maintenance Manual Options Module MDF Connections The options module is equipped with a stereo jack for an ‘external Music on hold’ input. Krone IDC connectors are provided for the Central Bell and the External extension. The Central bell and the external extension are cabled with extension cabling. They are connected with a single pair a,b.
  • Page 38: Expanding An Existing System

    BT Versatility Installation and Maintenance Manual Expanding an Existing system Modules may be removed and re-inserted in a system without disconnecting the power. See page 38. However if additional modules are being installed in a working system it is necessary to power the system down before installing an MDF or Backplane.
  • Page 39: Maintenance Procedures

    BT Versatility Installation and Maintenance Manual Maintenance procedures Faults can be rectified on site by replacing faulty modules or PCBs. Hot Swapping faulty modules The Network modules can be replaced without powering the system down. If a Network module is replaced by the same type of module e.g. Analogue by Analogue, the switch will return to normal operation when the new module is inserted If a Network Module is to be replaced by a different type of Network Module (e.g.
  • Page 40: Replacing A Faulty Module Mdf

    BT Versatility Installation and Maintenance Manual Maintenance Procedures Replacing a faulty Module MDF To replace a faulty MDF of a Ports, Internet or Options module the procedure is as follows: 1. Remove the cabling from the MDF ensuring the cables are correctly tagged so they can be readily reinstalled.
  • Page 41: Replacing Faulty Pcbs

    BT Versatility Installation and Maintenance Manual Replacing Faulty PCBs Replacing the 008 extension board If a fault occurs on the first eight extensions the 008 extension PCB must be replaced. This PCB is NOT hot swappable. The System must be powered down to change this board.
  • Page 42: Replacing The Ccu Control Pcb

    BT Versatility Installation and Maintenance Manual Replacing Faulty PCBs Replacing the CCU Control PCB This PCB is NOT hot swappable. The System must be powered down to change this board. ESD precautions must be made when replacing this board. Connect to the ESD pillar on the CCU MDF before removing the CCU cover.
  • Page 43: Power Supply Unit Spare Fuse

    BT Versatility Installation and Maintenance Manual Replacing Faulty PCBs Power supply unit spare fuse A spare mains fuse is located in the Power supply unit. It is in a holder directly below the installed fuse (3.15A.T). If there is no power being supplied to the unit check if the fuse is blown: 1.
  • Page 44: Replacing The Power Supply Unit

    BT Versatility Installation and Maintenance Manual Replacing Faulty PCBs Replacing the Power Supply Unit The procedure to be used when replacing the Power Supply unit is: 1. Power the system down by unplugging it at the mains. 2. If a battery is installed turn off the BBU switch to disconnect the battery.
  • Page 45: Replacing The Ccu Mdf

    BT Versatility Installation and Maintenance Manual Replacing Faulty PCBs Replacing the CCU MDF This PCB is NOT hot swappable. The System must be powered down to change this board. ESD precautions must be made when replacing this board. Connect to the ESD pillar on the CCU MDF before removing the CCU cover.
  • Page 46: Power Fail

    BT Versatility Installation and Maintenance Manual Power fail When planning the extension wiring for the system, consideration should be given to the use and location of Featurephones and 2-wire extensions. Analogue In the event of a total system power failure, at least 50% of the equipped lines are switched to extensions.
  • Page 47: Power Up And Test

    BT Versatility Installation and Maintenance Manual Power up and test • Ensure the mains plug is fitted with a 3A fuse. Switch on • Power up the system by inserting the mains plug. • Wait approximately 30 seconds for the system power up routine to be complete.
  • Page 48: Programming

    Installation and Maintenance Manual Programming Essential programming is carried out either from a Featurephone connected to extension 20 or via the BT Versatility Wizard, the programming PC application. Ensure that the following programming is done. Equipped exchange lines The system assumes that all line cards have lines connected to them. If lines are not connected, it is vital to unequip these lines in system programming, as follows: •...
  • Page 49 • Class 6 is the additional restriction codes in the Restricted Table in Class Codes programming. These can be combined with Classes 1, 2 and 3. Note: As the BT Versatility can support both ISDN and Analogue, it may be necessary to enable features for ISDN and Analogue options on the same system.
  • Page 50: Router Programming

    Installation and Maintenance Manual Router Programming The Router can only be programmed from the BT Versatility Wizard programming package running on a PC connected to the serial interface. When the BT Versatility Wizard is running select the Router programming. Installation Wizard The installation wizard allows you to quickly and easily set up an Internet connection.
  • Page 51: Adsl

    BT Versatility Installation and Maintenance Manual Installation Wizard • The following screen is displayed. BT Versatility Installation Wizard ADSL ISDN • If an ADSL line is connected to the Internet module, select ADSL. • If ISDN is to be used, select ISDN.
  • Page 52: Isdn

    BT Versatility Installation and Maintenance Manual Installation Wizard ISDN The Internet module can use any ISDN line connected to the PABX to establish a dial-up connection to the Internet. The following procedure is used to set up an ISDN connection:...
  • Page 53: Recommendations For Customer Training

    • Connecting modems, fax machines, EPOS machines, etc. • Use of Voice module features. The features should be explained by using the BT Versatility Quick Reference Guide and the Getting Started Guide. Ensure the customer has a Quick Reference Guide for each extension, one copy of the...
  • Page 54: Troubleshooting

    • System reset Reset: To do a warm reset of the BT Versatility press the reset button on the CCU MDF. You may also choose programming mode and choose system, reset options, and reset. Reset to default: To do a cold reset of the BT Versatility, enter programming mode and choose system, reset options, and reset to default.
  • Page 55: Technical Specification

    BT Versatility Installation and Maintenance Manual Technical specification Type of system Hybrid/PBX ISDN 2 line Max 4 ISDN (2B+D) Basic Rate lines Analogue lines Max 8 Loop calling Guarded clear analogue lines Terminals Max 33 V standard terminal Max 32 V 8 – 8 key Featurephone Max 32 V 16 –...
  • Page 56 Installation Wizard Hotel Facilities Optional software Check in/Check out Call billing Programmable call charges Room Status Guest/Administration extensions Message waiting Alarm Calls Helpdesk Full remote support from a BT Maintenance Centre Remote Diagnostics Remote Programming Automatic fault reporting can be provided...
  • Page 57: Index

    Backplane 11, 12, 13 Primary Rate Interface 21 Battery 23 Primary Rate ISDN module 10 Battery backup unit 22 Primary Rate ISDN 38 BT Versatility Wizard 47, 49 Programming 47 Cable limitations 36 Reset switch 33 Cabling 31 interface 19...
  • Page 58 Nothing in this publication forms any part of any contract. © British Telecommunications plc 2002 Registered office: 81 Newgate Street, London EC1A 7AJ Registered in England No: 1800000 Produced by BT Business Information Systems Marketing Designed by H&P Graphics Limited (9966) PHME 42396/10/02 Connections that get results.

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