Panasonic KX-TDA30 Installation Manual page 170

4.1 Troubleshooting
Error Code Error Message
310* Port Link Failure
390 Digital signal
synchronization
established
391 Data Link
established
392 Clock master card
selected
393 LAN Carrier
detected
510* SMDR disconnect •
170 Installation Manual
PROBABLE CAUSE
• Voice Mail malfunction
• Ports defective on
optional service card:
DLC
• Synchronisation of
digital line established
or restored
• Connection with PC
Phone/PC Console or
Voice Mail (DPT
Integration)
established or restored
• Clock master card has
been changed to the
one indicated by the
sub code
• IP-GW card connected
to the LAN
RS-232C cable not
connected
• Breaking of RS-232C
cable
• Printer (terminal
equipment)
malfunction
SOLUTION
• Check the Voice Mail
• See if the corresponding optional
service card is installed properly
• Replace the corresponding optional
service card
• This information is logged when
synchronisation of digital line is
established, and does not indicate an
error condition that needs to be solved
• This information is logged when
connection with PC Phone/PC
Console or Voice Mail (DPT
Integration) is established, and does
not indicate an error condition that
needs to be solved.
However, if this is logged frequently
(with "305 Data Link failure"), check the
connection as it may not be done
properly.
• Check if the proper card is selected as
the new clock master card
• This information is logged when
synchronisation of LAN is established
• Check the RS-232C cable
• Check the terminal equipment