Cd/Dvd Tray Is Ejected; Business Card Size Paper Is Not Ejected; Power And Control Panel Problems; Power Does Not Turn On - Epson XP-15000 Series User Manual

User's Guide

CD/DVD Tray is Ejected

❏ Make sure the disc is properly set on the tray and reinsert the tray correctly.
❏ Do not insert the CD/DVD tray until you are instructed to do so. Otherwise, an error occurs and the tray is
ejected.
Related Information
"Loading a CD/DVD" on page 56
&

Business Card Size Paper is Not Ejected

When business card size paper is not ejected and remains inside the printer, load A4 size paper in the rear paper
feed to remove it. Select Paper Guide Cleaning on the control panel to eject the paper with the A4 size paper.
Load the business card size paper again in the portrait direction aligning it with the arrow mark on the center of
the rear paper feed.

Power and Control Panel Problems

Power Does Not Turn On

❏ Make sure the power cord is securely plugged in.
❏ Hold down the
P
button for a little longer.

Power Does Not Turn Off

P
Hold down the button for a little longer. If you still cannot turn off the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it off by pressing the

Power Turns Off Automatically

❏ Select Settings > Basic Settings > Power Off Settings, and then disable the Power Off If Inactive and Power
Off If Disconnected settings.
❏ Select Settings > Basic Settings, and then disable the Power Off Timer Setting.
Note:
Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.

LCD Screen Gets Dark

The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.
Solving Problems
139
P
button.