Epson XP-15000 Series User Manual page 33

User's Guide
❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are
applicable, reset your network settings by downloading and running the software from the following website.
http://epson.sn > Setup
❏ Another smart device was added to the network using push button setup.
❏ The Wi-Fi network was set up using any method other than push button setup.
Related Information
"Connecting to a Computer" on page 22
&
"Making Wi-Fi Settings from the Printer" on page 23
&
E-5
Message:
Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact
your network administrator for assistance.
Solutions:
Make sure the access point's security type is set to one of the following. If it is not, change the security type on the
access point, and then reset the printer's network settings.
❏ WEP-64 bit (40 bit)
❏ WEP-128 bit (104 bit)
❏ WPA PSK (TKIP/AES)
❏ WPA2 PSK (TKIP/AES)
❏ WPA (TKIP/AES)
❏ WPA2 (TKIP/AES)
* WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.
E-6
Message:
MAC address of your printer may be filtered. Check whether your router/access point has restrictions such as
MAC address filtering. See the documentation of the router/access point or contact your network administrator for
assistance.
Solutions:
❏ Check if MAC address filtering is disabled. If it is enabled, register the printer's MAC address so that it is not
filtered. See the documentation provided with the access point for details. You can check the printer's MAC
address from the Network Status part on the network connection report.
❏ If your access point is using shared authentication with WEP security, make sure the authentication key and
index are correct.
Network Settings
*
*
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