For printing and copying issues with the Epson XP-6100, follow these troubleshooting steps:

1. Nothing Prints:
- Ensure the printer is turned on and connected to the computer.
- Check that all interface cables are securely connected.
- If using a USB hub, use a first-tier hub or connect directly to the computer.
- Make sure the printer status is not offline or pending.
- Run a product check to print a test page.
- Verify the printer software is installed correctly.
- Ensure your system meets OS requirements; for high-resolution images, lower the resolution or increase system memory.
- In Windows:
- Set the printer as default and check that the port setting matches the connection.
- Delete all print jobs from the Windows Spooler.
- On a Mac:
- Ensure the printer is added to the printer list and is not paused.

2. Paper Ejection Problems:
- If paper does not eject fully, cancel the job and select the correct paper size before reprinting.
- If paper is wrinkled, replace it with new, dry paper and ensure the correct paper type is selected in the settings.

3. Copying Issues:
- Although not specifically listed, ensure the printer is powered on, paper is loaded correctly, and the scanner glass is clean.

These steps address common printing and paper handling issues.

This answer is automatically generated

Phyllis Lanser

March 27, 2025

How can I enlarge an item 1" x 2" to a 3" x 4" size

1 comments:

Mr. Anderson

March 27, 2025

To enlarge an item from 1" x 2" to 3" x 4" using the Epson XP-6100, you need to set the magnification to 300%. This is because 3" ÷ 1" = 3 and 4" ÷ 2" = 2, so the larger of the two ratios (3) determines the needed magnification to maintain proportions. Use the manual magnification setting and select 300%, which is within the supported range of 25% to 400%.

This answer is automatically generated

Nancy Badger

February 1, 2025

New Ink cartridge (black) has been installed but copier will not work. It continues to say cartridge needs to be changed.

1 comments:

Mr. Anderson

February 10, 2025

The Epson XP-6100 may say the black ink cartridge needs to be changed after installation if the cartridge was removed and reinstalled. The printer does not allow reinstallation of a used cartridge. Additionally, if the cartridge is not recognized, improperly installed, or expired, the printer may prompt for a replacement.

This answer is automatically generated

Ian

June 29, 2025

Can you print in black and white only

Michael

June 20, 2025

how to replace the maintenance box

Laura

February 27, 2025

How do I enlarge a copy to print

Summary of Contents for Epson XP-6100

Page 1 XP-6100 User's Guide...
Page 3: Table Of Contents
Using Power Saving Settings ......................27 Changing the Sleep Timer Settings ....................27 Changing the Power Off Timer Settings ..................28 Epson Connect Solutions for Smartphones, Tablets, and More ............29 Setting Up Epson Connect Services....................30 Using Epson Email Print ....................... 31 Using the Epson iPrint Mobile App ....................
Page 4 Using Windows 10 Mobile Printing ....................38 Using Epson Print and Scan App with Windows Tablets ..............38 Using the Mopria Print Service ......................39 Wi-Fi Networking ............................40 Network Security Recommendations ....................40 Wi-Fi Infrastructure Mode Setup......................41 Selecting Wireless Network Settings from the Control Panel ............42 Wi-Fi Direct Mode Setup ........................
Page 5 Changing the Language of the Printer Software Screens ............112 Changing Automatic Update Options ..................113 Printing with the Built-in Epson Driver - Windows 10 S..............114 Selecting Print Settings - Windows 10 S..................114 Printing on a Mac ..........................118 Selecting Basic Print Settings - Mac ....................
Page 6 Additional Scanning Settings - Main Settings Tab ............... 150 Additional Scanning Settings - Advanced Settings Tab ............... 151 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........152 Image Format Options......................... 153 Scan Resolution Guidelines ......................154 Scanning to Online Destinations Using Easy Photo Scan ..............
Page 7 Uploading Scanned Images to Email................... 165 Saving Scanned Images to a Folder.................... 166 Epson JPEG File Settings ......................167 Epson TIFF and Multi-TIFF File Settings ..................169 Using Memory Cards with Your Product ....................170 Inserting a Memory Card ........................170 Memory Card Types ........................
Page 8 Checking Cartridge and Maintenance Box Status - Windows............221 Checking Cartridge and Maintenance Box Status - Mac ............. 224 Purchase Epson Ink Cartridges and Maintenance Box ..............226 Ink Cartridge and Maintenance Box Part Numbers..............226 Removing and Installing Ink Cartridges.................... 227 Printing with Black Ink and Expended Color Cartridges ..............
Page 9 Checking the Nozzles Using a Computer Utility ..............244 Print Head Cleaning ........................245 Cleaning the Print Head Using the Product Control Panel ............246 Cleaning the Print Head Using a Computer Utility..............249 Aligning the Print Head Using the Product Control Panel ..............251 Cleaning the Paper Guide ........................
Page 10 Incorrect Colors ........................... 301 Solving Scanning Problems ......................302 Scanning Software Does Not Operate Correctly ................. 302 Cannot Start Epson Scan 2 ......................302 Scanning is Slow ......................... 303 Solving Scanned Image Quality Problems ..................303 Image Consists of a Few Dots Only..................... 304 Line of Dots Appears in All Scanned Images................
Page 11 Image is Too Dark ........................305 Back of Original Image Appears in Scanned Image ..............306 Ripple Patterns Appear in an Image .................... 306 Scanned Image Colors Do Not Match Original Colors..............306 Scanned Image Edges are Cropped ................... 307 Solving Memory Card Problems.......................
Page 12 Binding Arbitration and Class Waiver ....................329 Trademarks ............................332 Copyright Notice..........................332 libTIFF Software Acknowledgment....................333 A Note Concerning Responsible Use of Copyrighted Materials........... 334 Default Delay Times for Power Management for Epson Products ..........334 Copyright Attribution ........................334...
Page 13: Xp-6100 User's Guide
XP-6100 User's Guide Welcome to the XP-6100 User's Guide. For a printable PDF copy of this guide, click here.
Page 14: Product Basics
Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on your product.
Page 15: Product Parts - Front
Product Parts - Front Front cover Output tray Paper cassette 1 Paper cassette 2 Paper cassette edge guides...
Page 16 Legal-size paper guide CD/DVD tray slot CD/DVD tray Parent topic: Product Parts Locations...
Page 17: Product Parts - Inside
Product Parts - Inside Document cover Scanner glass Memory card slot...
Page 18 USB port for external USB devices Scanner unit Ink cartridge holder Maintenance box cover Control panel Power button Parent topic: Product Parts Locations...
Page 19: Product Parts - Back
Product Parts - Back AC inlet Rear cover (duplexer) USB port for computer connections Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Adjusting Control Panel Position The LCD Screen Status Icon Information...
Page 20: Control Panel Buttons And Lights
Parent topic: Product Basics Control Panel Buttons and Lights power button and light home button + and – buttons cancel button back button Arrow buttons and OK button reset button start button Parent topic: Using the Control Panel...
Page 21: Adjusting Control Panel Position
Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to access. Raise or lower it to the desired angle as shown. Parent topic: Using the Control Panel The LCD Screen Displays various status information; select an icon to check its status or adjust its settings Menu options Select a tab to view different options and settings Setting options...
Page 22: Status Icon Information
Parent topic: Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Icons Description Indicates the supply status. Select the icon to view the ink and maintenance box levels. Indicates the network connection status.
Page 23 • To navigate the menus, press the arrow buttons to move the highlighted cursor and press the OK button to confirm your selection. • To change a setting, press the arrow buttons to highlight the setting and press the OK button.
Page 24: Entering Characters On The Lcd Screen
• To enter a value in a field, press the arrow buttons to highlight the field and press the OK button to display the on-screen keyboard. Parent topic: Using the Control Panel Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings.
Page 25: Changing Lcd Screen Language
Indicates the character count and maximum number of characters allowed Moves the cursor left or right Switches display between uppercase and lowercase letters or number and symbol sets Switches display between letters or numbers and symbols Changes the keyboard layout Displays a list of common domain names to choose from Enters a space Select when you are done entering your password...
Page 26: Adjusting The Screen Brightness
3. Select Basic Settings. 4. Select Language. 5. Select a language. Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. 3.
Page 27: Using Power Saving Settings
4. Select LCD Brightness. 5. Press the – or + buttons to decrease or increase the brightness. 6. Select Done to exit. Parent topic: Using the Control Panel Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time.
Page 28: Changing The Power Off Timer Settings
You see a screen like this: 3. Select Basic Settings. 4. Select Sleep Timer. 5. Select a time period between 3minutes and 15minutes. Parent topic: Using Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. 1.
Page 29: Epson Connect Solutions For Smartphones, Tablets, And More
• Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
Page 30: Setting Up Epson Connect Services
Related topics Wi-Fi Networking Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel. 1. Press the home button, if necessary.
Page 31: Using Epson Email Print
Wi-Fi Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Page 32: Using The Epson Iprint Mobile App
Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.
Page 33: Using Epson Scan To Cloud
Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
Page 34: Using Airprint
• Alexa or Google Assistant: Set up your product's email address for use with Epson Connect. See the link below to activate it from the product control panel. • Siri: Download and install the Epson iPrint app then select your product. See the link below for instructions.
Page 35: Using Google Cloud Print
Wi-Fi Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below.
Page 36: Setting Up Google Cloud Print On A Chromebook
With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product.
Page 37: Android Printing Using The Epson Print Enabler
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
Page 38: Using Windows 10 Mobile Printing
There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
Page 39: Using The Mopria Print Service
4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.
Page 40: Wi-Fi Networking
Wi-Fi Networking See these sections to use your product on a Wi-Fi network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
Page 41: Wi-Fi Infrastructure Mode Setup
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 42: Selecting Wireless Network Settings From The Control Panel
Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 43 You see a screen like this: 6. Select the name of your wireless network or press the + button to enter the name manually. If you are entering the name manually, use the displayed keyboard to enter your network name. Note: The network name and password are case sensitive.
Page 44 • To delete the previous character, select • To enter numbers and symbols, select AB1#. • To enter a space, select • To finish entering your network name or password, select OK. 7. Select the Enter Password field and use the displayed keyboard to enter your network password. 8.
Page 45: Wi-Fi Direct Mode Setup
Parent topic: Wi-Fi Networking Connecting to a Mobile Device Using Wi-Fi Direct You can connect a mobile device directly to your product. Note: Make sure the Epson iPrint app is installed on your mobile device before connecting to the product.
Page 46 • For iOS devices, select iOS. Scan the QR code with the camera app on your device and follow the instructions on your device. Select Next on the LCD screen to display your product information, then open the Epson iPrint app on your device and select your product. Select Complete on the LCD screen.
Page 47: Enabling Wi-Fi Direct Mode (Simple Ap)
Related tasks Using the Epson iPrint Mobile App Enabling Wi-Fi Direct Mode (Simple AP) You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices (up to 8) without a wireless router or access point.
Page 48: Wi-Fi Protected Setup (Wps)
You see a screen like this: 6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen and enter the displayed password. Note: You can also scan the QR Code on the LCD screen to view online setup instructions. 7.
Page 49: Using Wps To Connect To A Network
Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details. Using WPS to Connect to a Network Parent topic: Wi-Fi Networking...
Page 50: Printing A Network Status Sheet
7. Press the home button to return to the Home screen. Wi-Fi icon displayed on the LCD screen indicates your wireless connection status. If the product is not connected to the network, repeat these steps to try again. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.
Page 51: Printing A Network Connection Report
Parent topic: Wi-Fi Networking Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network. 1. Make sure a few sheets of plain paper are loaded in the cassette. 2.
Page 52: Network Connection Report Codes And Messages
You see a screen like this: 6. Select Print Check Report to print the network connection report. Examine any error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi Networking Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections.
Page 53 Error code Message Note: Error codes and messages listed here may not all apply to your product. Error Codes and Messages Error code and message Solution Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to Confirm that the network cable is your device and to your product.
Page 54 Error code and message Solution E2, E3, or E7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on, and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
Page 55 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
Page 56 Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
Page 57 Error code and message Solution Make sure other devices on the network are turned on and do the following: Confirm the following • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.
Page 58: Changing Or Updating Network Connections
Network Environment Messages Message Solution The same SSID may be set on several Check the settings on your router and other access points access points. to make sure each one uses a different SSID. The Wi-Fi environment needs to be Move your product closer to your router or access point, improved.
Page 59: Changing A Usb Connection To A Wi-Fi Connection
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
Page 60: Disabling Wi-Fi Features
2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Disabling Wi-Fi Features You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection.
Page 61 7. Select Start Setup to disable Wi-Fi. 8. When finished, press the home button to return to the Home screen. Parent topic: Changing or Updating Network Connections Related tasks Printing a Network Status Sheet...
Page 62: Loading Paper
Loading Paper in Cassette 2 (Lower Cassette) Paper Loading Capacity Double-sided Printing Capacity Borderless Paper Type Compatibility Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Loading Paper in Cassette 1 (Upper Cassette) You can load photo paper and other media in these sizes in the upper paper cassette: •...
Page 63 2. Open the front cover until it clicks. 3. Slide out the upper paper cassette (labeled 1 next to the cassette). Note: If the cassette is too far inside the product to reach, turn the product off and on again. The cassette moves to the correct position.
Page 64 4. Slide the edge guides outward. 5. Insert paper with the glossy or printable side facedown until it touches the back of the cassette.
Page 65 6. Slide the side edge guides against the paper, but not too tightly. Note: Make sure the paper is under the tabs on the edge guides. 7. Slide the cassette into the product until the end of the cassette is even with the front of the product. Keep the cassette flat as you slide it.
Page 66 Note: If you slide the cassette too far into the product, turn the product off and on again. The cassette moves to the correct position. 8. Raise the control panel. 9. Select the size and type of the paper you loaded on the LCD screen, and select Close. Note: You can quickly select frequently used paper settings by selecting Favorite Paper Settings.
Page 67: Loading Paper In Cassette 2 (Lower Cassette)
• Make sure the paper is under the tabs on the edge guides and not sticking out from the end of the cassette. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related tasks Selecting the Paper Settings for Each Source - Control Panel Loading Paper in Cassette 2 (Lower Cassette) You can load envelopes and paper up to this size in the lower paper cassette: Legal (8.5 ×...
Page 68 2. Open the front cover until it clicks. 3. Pull on the front cover to slide out the lower paper cassette.
Page 69 4. Slide the edge guides outward. 5. Insert paper with the glossy or printable side facedown and slide it in until it touches the back of the cassette.
Page 70 Note: Load envelopes printable side facedown and flap edge left, as shown. 6. If you are loading paper in one of these sizes, use the legal-size paper guide as shown: 8.5 × 13 inches (216 × 330 mm) or Legal (8.5 × 14 inches [216 × 356 mm]). •...
Page 71 7. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper is under the tabs on the edge guides. 8. Slide the cassette into the product. Keep the cassette flat as you slide it.
Page 72 9. Raise the control panel. 10. Select the size and type of the paper you loaded on the LCD screen, and select Close. Note: You can quickly select frequently used paper settings by selecting Favorite Paper Settings. 11. Slide the output tray out. Always follow these paper loading guidelines: •...
Page 73: Paper Loading Capacity
1 sheet [89 × 127 mm] to 8.5 × 44 inches [216 × 1117.6 mm]) Envelopes — 10 envelopes *Available only when printing from a computer or Epson iPrint. Epson Paper Capacity Paper type Loading capacity Cassette 1 Cassette 2 Epson Bright White Pro Paper —...
Page 74: Double-Sided Printing Capacity
*Available only when printing from a computer. Parent topic: Loading Paper Related tasks Using the Epson iPrint Mobile App Double-sided Printing Capacity You can print double-sided on the following paper types and sizes. Note: Borderless printing is not available for double-sided printing.
Page 75 Epson Bright White Pro Paper Letter (8.5 × 11 inches 30 sheets [216 × 279 mm]) Epson Premium Presentation Paper Letter (8.5 × 11 inches 1 sheet Matte Double-sided [216 × 279 mm]) *Available only when printing from a computer or Epson iPrint.
Page 76: Borderless Paper Type Compatibility
• Letter (8.5 × 11 inches [216 × 279 mm]) Parent topic: Loading Paper Related references Printable Area Specifications Compatible Epson Papers You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm...
Page 77 Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country. Paper Type Size Part number Sheet count Epson Bright White Pro Paper Letter (8.5 × 11 inches S041586 [216 ×...
Page 78: Paper Or Media Type Settings - Printing Software
Select this paper Type or Media Type setting Plain paper Plain Paper/Bright White Paper Copier paper Epson Bright White Pro Paper Epson Iron-on Cool Peel Transfer paper Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy...
Page 79: Selecting The Paper Settings For Each Source - Control Panel
For this paper Select this paper Type or Media Type setting Epson Ultra Premium Photo Paper Luster Ultra Premium Photo Paper Luster Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Envelopes Envelope Note: The settings listed here are available only when printing from your computer;...
Page 80: Paper Or Media Type Settings - Control Panel
Paper or Media Type Settings - Control Panel For this paper Select this Paper Type setting Plain paper Plain Paper Epson Bright White Pro Paper Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy...
Page 81 Parent topic: Selecting the Paper Settings for Each Source - Control Panel...
Page 82: Placing Originals On The Product
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
Page 83 2. Do one of the following to place your originals: • Single sheet: Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: The area about 0.06 inch (1.5 mm) from the edges of the scanner glass is not scanned. •...
Page 84 • Multiple photos for scanning: You can place multiple photos of different sizes on the scanner glass and save them separately using Photo Mode in Epson Scan 2. Make sure your photos are at least 0.6 inch × 0.6 inch (15 × 15 mm) in size, and placed away from each other and from the edges of the scanner glass as shown.
Page 85 3. Close the document cover gently to keep your original in place. Caution: Do not push down on the document cover or scanner glass or you may damage the product. Remove your originals after scanning. If you leave the originals on the scanner glass for a long time, they may stick to the glass surface.
Page 86: Copying
Copying Books, ID Cards, or Borderless Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass.
Page 87: Restoring Photos While Copying
5. To print more than one copy, press the + or – button to increase or decrease the number of copies. Note: You can also select Copies and use the displayed numeric keypad to select the number of copies (up to 99). 6.
Page 88 You see a screen like this: 6. Select Copy/Restore Photos. 7. Make sure the Restore Color setting is set to On. 8. Select your paper and print settings as necessary and press the right arrow button. 9. Select Start Scanning. Your originals are scanned and a preview with restored colors appears on the LCD screen.
Page 89: Copying Books, Id Cards, Or Borderless Photos
Parent topic: Copying Copying Books, ID Cards, or Borderless Photos You can copy two pages of a book or both sides of an ID card onto a single sheet of paper. You can also copy a photo and print it without any borders. 1.
Page 90: Copying Options
7. To print more than one copy, press the + or – button to increase or decrease the number of copies. Note: You can also select Copies and use the displayed numeric keypad to select the number of copies (up to 99). 8.
Page 91 Copying option Available settings Description Reduce/Enlarge Actual Size Copies the original at its full size or 100% magnification Auto Fit Page Automatically sizes the image to fit the paper size you selected 45%->195% and Automatically converts from one size to another other conversions Paper Size Various sizes...
Page 92: Printing From A Computer
You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 93: Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
Page 94 5. Select the size of the paper you loaded as the Document Size setting. 6. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details.
Page 95: Print Quality Options - Windows
Related references Borderless Paper Type Compatibility Double-sided Printing Capacity Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Draft For draft printing on plain paper.
Page 96 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. 1. Select one of the following options for 2-Sided Printing: • Auto (Long-edge binding) to print your double-sided print job by automatically flipping the paper on the long edge.
Page 97 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button.
Page 98: Double-Sided Printing Options - Windows
You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.
Page 99: Print Density Adjustments - Windows
Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Print Density Adjustments - Windows...
Page 100: Selecting Additional Layout And Print Options - Windows
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
Page 101 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
Page 102: Custom Color Correction Options - Windows
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 103: Image Options And Additional Settings - Windows
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 104: Header/Footer Settings - Windows
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
Page 105: Selecting A Printing Preset - Windows
Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
Page 106 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4.
Page 107: Extended Settings - Windows
You can select from these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect;...
Page 108: Printing Your Document Or Photo - Windows
Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing.
Page 109 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...
Page 110: Checking Print Status - Windows
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. •...
Page 111: Selecting Default Print Settings - Windows
Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.
Page 112: Changing The Language Of The Printer Software Screens
Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.
Page 113: Changing Automatic Update Options
5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature.
Page 114: Printing With The Built-In Epson Driver - Windows 10 S
Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
Page 115 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
Page 116 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.
Page 117 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
Page 118: Printing On A Mac
14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
Page 119: Selecting Basic Print Settings - Mac
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
Page 120 You see the expanded printer settings window for your product: Note: The print window may look different, depending on your version of the Mac operating system and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 121 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 122 You see these settings: Note: The available print settings and appearance of the print window may be different than those covered here, depending on the Mac OS version and the application you are using. 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper.
Page 123: Print Quality Settings - Mac
Related references Borderless Paper Type Compatibility Print Quality Settings - Mac You can select any of the Print Quality settings to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Draft For draft printing on photo paper.
Page 124: Selecting Page Setup Settings - Mac
Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo. Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window.
Page 125: Selecting Print Layout Options - Mac
Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
Page 126: Selecting Double-Sided Printing Settings - Mac
Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
Page 127: Double-Sided Printing Options And Adjustments - Mac
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.
Page 128: Managing Color - Mac
Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
Page 129: Color Matching And Color Options - Mac
Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
Page 130: Selecting Printing Preferences - Mac
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
Page 131: Printing Preferences - Mac
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
Page 132: Printing Your Document Or Photo - Mac
Automatic Cassette Switching Automatically switches to the other cassette when one of the cassettes runs out of paper. High Speed Printing Speeds up printing but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
Page 133: Checking Print Status - Mac
Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your Mac OS version: •...
Page 134: Scanning
After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program...
Page 135: Scanning To A Memory Device
• Computer lets you scan to a connected computer using your saved scan settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer (WSD) lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
Page 136 1. Insert a memory card into your product's memory card slot or connect an external USB device to the port on the front of the product. 2. Place your original on the product for scanning. 3. Press the home button, if necessary. 4.
Page 137: Scanning To A Connected Computer
Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning.
Page 138 4. Select Computer. You see a screen like this: Note: Select OK to close the information screen, if necessary. 5. Select Select a computer and choose one of the following options: • If your computer is connected to your product over a network, select a connected computer from the displayed list.
Page 139: Scanning To The Cloud
You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning.
Page 140: Setting Up A Wsd Port (Windows 7/Windows Vista)
You see a screen like this: Note: You must register your product with Epson Connect to select a destination. 5. Press the OK button to select a destination. 6. Change any of the displayed settings on the Scan tab as necessary.
Page 141: Control Panel Scanning Options
3. Click or Start and select Computer. 4. On the left side of the window, select Network. 5. Locate your product on the Network screen, right-click it, and select Install. 6. When you see the User Account Control screen, click Continue. Note: If you see an Uninstall screen, click Uninstall and repeat these steps as necessary.
Page 142: Changing Default Scan Job Settings
Start > All Programs or Programs > EPSON Software > Event Manager. • Mac: Open the Applications folder, click Epson Software, and select Event Manager. 2. Open the Scanner (Windows) or Select Scanner (Mac) drop-down list and select your product, if necessary.
Page 143: Starting A Scan Using The Epson Scan 2 Icon
Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
Page 144 You see an Epson Scan 2 window like this:...
Page 145: Starting A Scan From A Scanning Program
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 146 You see an Epson Scan 2 window like this:...
Page 147: Starting A Scan From A Smart Device
Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it.
Page 148 You see this window:...
Page 149 8. Select the Correct Document Skew setting to correct skewed originals, image contents, or both. 9. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 10. Select any of the additional settings that you want to use on the Main Settings tab.
Page 150: Additional Scanning Settings - Main Settings Tab
Parent topic: Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Rotate Rotates the original image clockwise to the desired angle before scanning it.
Page 151: Additional Scanning Settings - Advanced Settings Tab
Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
Page 152: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2
Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.
Page 153: Image Format Options
Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image file format for most Windows programs.
Page 154: Scan Resolution Guidelines
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...
Page 155: Scanning To Online Destinations Using Easy Photo Scan
Easy Photo Scan. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 156 • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Easy Photo Scan. Select your product and click OK, if necessary. • Mac: Open the Applications folder, select Epson Software, and select Easy Photo Scan.
Page 157: Uploading Scanned Images To Google Photos
Note: You may need to close the scanning program window to display Easy Photo Scan. 5. To edit the name of the file, select the image thumbnail at the bottom of the screen, click the icon, and enter the new filename. 6.
Page 158 You see a window like this: Note: If you have already configured a Google Photos account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images.
Page 159: Uploading Scanned Images To Evernote
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Evernote You can configure an Evernote account for use with Easy Photo Scan and upload your scanned images to it (Windows only).
Page 160 You see a window like this: Note: If you have already configured an Evernote account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Select a notebook from the Notebook list. Note: If you want to create a new notebook, you must create it directly in Evernote.
Page 161: Uploading Scanned Images To Sugarsync
8. Click Send to upload the images to your Evernote account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to SugarSync You can configure a SugarSync account for use with Easy Photo Scan and upload your scanned images.
Page 162 You see a window like this: Note: If you have already configured a SugarSync account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Enter the account information in the E-Mail Address and Password fields. 4.
Page 163: Uploading Scanned Images To A Web Folder
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to a Web Folder You can upload your scanned images to a Web Folder (WebDAV) using Easy Photo Scan.
Page 164 You see a window like this: Note: If you have already configured a Web Folder account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your pictures. 3. Enter the Web Folder URL in the Address field. 4.
Page 165: Uploading Scanned Images To Email
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Email You can save your scanned images to a local network folder and send them by email using Easy Photo Scan.
Page 166: Saving Scanned Images To A Folder
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Saving Scanned Images to a Folder You can save your scanned images to a local network folder using Easy Photo Scan.
Page 167: Epson Jpeg File Settings
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Epson JPEG File Settings You can select from the following settings in the JPEG settings window in Easy Photo Scan.
Page 168 Note: The available settings may vary, depending on the operating system you are using. Setting Description Image Quality Options Specifies the compression level. The file size increases with higher quality. Encoding Specifies the encoding method. Standard: Images are rendered from the top to the bottom when displayed on a web browser.
Page 169: Epson Tiff And Multi-Tiff File Settings
Epson TIFF and Multi-TIFF File Settings You can select from the following settings in the TIFF settings window in Easy Photo Scan. Note: The available settings may vary, depending on the operating system you are using. Setting Description Byte Order Specifies the operating system where the scanned image will be used.
Page 170: Using Memory Cards With Your Product
Using Memory Cards with Your Product Follow the instructions here to work with a memory card inserted into your product. Note: Make sure your memory card and the files on it meet the specifications for your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card...
Page 171: Memory Card Types
3. Insert your memory card into the slot, making sure the card is oriented correctly. Note: Do not force the card all the way into the slot. Insert it only until it meets resistance. The memory card access light flashes and then stays lit. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card.
Page 172: Memory Card File Specifications
• SDXC (64 GB) • miniSD* (2 GB) • miniSDHC* (32 GB) • microSD* (2 GB) • microSDHC* (32 GB) • microSDXC* (64 GB) Parent topic: Inserting a Memory Card Memory Card File Specifications You can insert memory cards in your product containing files that meet these specifications. File format JPEG with the Exif version 2.31 standard taken with digital camera using DCF (Design rule for Camera File system) version 1.0 or 2.0...
Page 173 1. Raise the control panel. 2. Make sure the memory card access light is not flashing. 3. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, Windows Explorer, or File Explorer utility. Then right-click the name of your memory card (listed as a removable disk) and select Eject.
Page 174: Printing From A Memory Card
Printing from a Memory Card See these sections to print photos from a memory card inserted into your product: Viewing and Printing Photos Printing Photo Layouts from a Memory Card Printing ID Photos from a Memory Card Printing Photos with a Template Parent topic: Using Memory Cards with Your Product Viewing and Printing Photos...
Page 175 Note: If you see a message telling you that loading photos is complete, select Dismiss. 5. Select Print. You see a screen like this: 6. Do one of the following to select your photos: • Select the thumbnail images of the photos you want to print by pressing the + or – button. Each photo you select has a number on it to indicate the number of prints you selected.
Page 176 You see a screen like this: 9. Press the right or left arrow button to scroll through the photos you selected, if necessary. 10. If you need to edit a photo, press the reset button. You see a screen like this: 11.
Page 177: Memory Card Or External Usb Device Print Settings
screen. With Correction Off selected, any corrections you make will only be applied to your printouts. • Select the icons beneath the photo to edit it as necessary. Adjusts the cropping area. Press the arrow buttons to move the cropping area. Press the + or –...
Page 178 Print settings Available Description options Paper Size Various paper Indicates the size of paper you have loaded sizes Paper Type Various paper Indicates the type of paper you have loaded; see the list of types paper types for copying (available options depend on the selected Paper Size setting) Paper Cassettes Cassette 1...
Page 179: Printing Photo Layouts From A Memory Card
Print settings Available Description options Print Info. on Camera Prints some Exif camera settings, such as shutter speed, f- Photos Settings ratio, or ISO sensitivity (if available) Camera Text Prints text that you added in your camera Note: Available on borderless photos in these sizes: 4 × 6 inches (102 ×...
Page 180 5. Select Print Layout. 6. Select one of the displayed layout options. You see a screen like this: 7. Select your paper and print settings as necessary. 8. Press the right arrow button. 9. Do one of the following to select your photos: •...
Page 181 • Press the OK button to enlarge a thumbnail image. To select an image for print, press the + or – button. Press the left or right arrow button to scroll through and select additional photos. • To select all photos or a group of photos, select the menu icon.
Page 182: Printing Id Photos From A Memory Card
• Select the icons beneath the photo to edit it as necessary. Adjusts the cropping area. Press the arrow buttons to move the cropping area. Press the + or – button to change the frame size. Press the reset button to rotate the frame. Applies a sepia or monochrome filter to the photo.
Page 183 1. Load photo paper in your product. 2. Insert a memory card into your product's memory card slot. 3. Press the home button, if necessary. 4. Select Print Photos. 5. Select Print photo ID. You see a screen like this: 6.
Page 184 You see a screen like this: 9. If you need to edit a photo, press the reset button. You see a screen like this: 10. Do the following to edit your photo: • Press the reset button again to switch between the Correction Off and Correction On settings.
Page 185: Printing Photos With A Template
• Select the icons beneath the photo to edit it as necessary. Adjusts the cropping area. Press the arrow buttons to move the cropping area. Press the + or – button to change the frame size. Press the reset button to rotate the frame. Applies a sepia or monochrome filter to the photo.
Page 186 1. Load photo paper in your product. 2. Insert a memory card into your product's memory card slot. 3. Press the home button, if necessary. 4. Select Print Photos. 5. Select Print with template. You see a screen like this: 6.
Page 187: Transferring Photos On A Memory Card
7. Select your paper and print settings as necessary. 8. Press the right arrow button. 9. If you selected a single photo template, do the following: • Select the photo you want to print. • Select Preview and Print and go to step 11. 10.
Page 188: Transferring Photos From A Memory Card To Your Computer
Caution: Remove the memory card before you change this setting or you may lose data from the memory card. Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. 1.
Page 189 2. Insert a memory card into a memory card slot on your product. 3. Do one of the following to access your memory card files from your computer: • Windows: Open the Computer, My Computer, Windows Explorer, or File Explorer utility, then select the removable disk icon.
Page 190: Using An External Device With Your Product
Check your camera manual to see if it is compatible. Note: Epson cannot guarantee the compatibility of your camera. Some combinations of paper type, size, and layout may not be supported, depending on your camera and the product settings.
Page 191 2. Select Settings and press the OK button. 3. Select Camera Print Settings and press the OK button.
Page 192 4. Select Print Settings and press the OK button. 5. Select the paper and print settings you want to use. 6. When you are done, press the back button. 7. Select Photo Adjustments and press the OK button. 8. Select the photo adjustments you want to use. 9.
Page 193: Print Settings - Camera
Print Settings - Camera Photo Adjustments - Camera Parent topic: Printing from a Camera Print Settings - Camera Select these print settings options when printing photos from your camera. Print settings Available options Description Paper Size Various paper sizes Indicates the size of paper you have loaded Paper Type Various paper types Indicates the type of paper you have loaded;...
Page 194: Photo Adjustments - Camera
Print settings Available options Description Quality Draft Provides lower quality for draft printing Standard Provides good quality for most prints Best Provides the highest quality for important prints Date Does not print the date on which the photo was taken Prints the date on which the photo was taken Print Info.
Page 195 Photo Available options Description Adjustments settings Fix Photo Auto Optimizes the Fix Photo adjustments for specific types of photos; select the option that best matches your photo People content Landscape Night Scene P.I.M Uses your camera's PRINT Image Matching or Exif Print adjustments Enhance Off Turns off the enhancement feature...
Page 196: Connecting And Printing From A Camera
Connecting and Printing from a Camera Before you connect your camera, make sure the product is turned on but not printing. 1. Open the front cover. 2. Raise the control panel.
Page 197 3. Remove any memory cards from the product. 4. Load the paper you want to print on. 5. Connect the USB cable that came with your camera to the USB port on the front of your product. Note: You cannot use the USB port to transfer images from your camera to your computer. 6.
Page 198: Printing From A Camera Wirelessly
Parent topic: Printing from a Camera Printing from a Camera Wirelessly You can print photos from a digital camera using a wireless connection. Make sure your digital camera can connect to a network and is PictBridge compatible (DPS over IP). Note: You cannot use other product functions or print from other devices while using PictBridge.
Page 199: Usb Device File Specifications
Connecting and Using a USB Flash Drive or External Device Before you connect your flash drive or external device, make sure the product is turned on but not printing. Note: Epson cannot guarantee the compatibility of your device. 1. Open the front cover.
Page 200 2. Raise the control panel. 3. Remove any memory cards from the product. 4. Load the paper you want to print on. 5. Insert your USB flash drive or the USB cable that came with your device into the USB port on the front of your product.
Page 201 Caution: Do not remove the USB device or turn off the product when the access light is flashing, or you may lose photos on the device. Parent topic: Viewing or Printing from a USB Flash Drive or External Device Related topics Viewing or Printing from a USB Flash Drive or External Device...
Page 202: Printing Personalized Projects
• Plain paper • Epson Bright White Paper • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte 2. Insert a memory card or place a photo or drawing on the scanner glass. 3. Press the home button, if necessary.
Page 203 4. Select Various prints. 5. Select Coloring Book. 6. Select one of the following settings: • Scan an Original to print a design from an original placed facedown on the scanner glass, in the front right corner • Choose from the memory card to print a design from a memory card inserted in your product, then select a photo 7.
Page 204: Printing Calendar Pages
Printing Calendar Pages You can create and print a weekly or monthly calendar page. 1. Load plain paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size. 2.
Page 205: Printing Schedule Pages
10. When you are ready to print, press the start button. Note: To cancel printing, select the cancel button. Parent topic: Printing Personalized Projects Related tasks Inserting a Memory Card Printing Schedule Pages You can create and print a monthly, weekly, or daily schedule page. 1.
Page 206: Printing Lined Paper, Graph Paper, And Music Sheets
7. Press the right arrow button. 8. If you selected Monthly, select the year and month, and select OK. 9. Press the + or – button to change the number of copies as necessary. 10. When you are ready to print, press the start button.
Page 207: Printing Personalized Note Paper
6. Select your paper and print settings as necessary. 7. Press the right arrow button. 8. Press the + or – button to change the number of copies as necessary. 9. When you are ready to print, press the start button. Note: To cancel printing, press the cancel button.
Page 208 6. Select one of the layout options. Note: View the images for each option to preview the design layout. 7. Select the background type. Note: You can choose a photo stored on an inserted memory card, a solid color, or no background. 8.
Page 209: Printing On Cds/Dvds
Note: If you are using discs where the printable area extends to within 0.16 inch (4 mm) of the center hole, you may need to adjust the inner diameter setting using the control panel or Epson Print CD software.
Page 210: Removing A Printed Cd/Dvd
1. Burn your files, music, or video onto your disc before printing on it. 2. Slide out the lower cassette and pull out the CD/DVD tray located in the storage slot underneath the cassette. 3. When prompted to load a CD/DVD, you can select the option to view an animation of the loading procedure.
Page 211: Placing A Cd/Dvd On The Scanner Glass
1. Pull the CD/DVD tray out of the product and remove your CD or DVD from the tray. 2. Insert the CD/DVD tray into the storage slot on the bottom of cassette 2. Caution: After printing, handle the CD or DVD carefully. You may need to wait up to 24 hours for the ink to dry fully before inserting it in a drive, depending on the type of disc you used.
Page 212: Copying Onto A Cd/Dvd
Copying onto a CD/DVD You can copy a printed photo or CD/DVD label directly onto an ink jet-printable CD or DVD. If you want, you can first print a test design on plain paper. 1. Load the CD, DVD, or plain paper you want to print on. 2.
Page 213: Printing Photos From A Memory Card Onto A Cd/Dvd
Parent topic: Printing on CDs/DVDs Printing Photos from a Memory Card Onto a CD/DVD You can print one or more photos from a memory card directly onto an inkjet-printable CD, DVD, or Bluray disc. If you want, you can first print a test design on plain paper. 1.
Page 214: Printing A Jewel Case Insert From A Memory Card
You see this screen: 8. Select one of the options shown on the screen and press the OK button. If printing a test print on plain paper, press the OK button again. 9. When prompted to load a CD/DVD, you can select the option to view an animation of the loading procedure.
Page 215: Printing On Cds/Dvds From A Computer
Start Here sheet and installed the Epson Print CD software. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software...
Page 216: Starting Epson Print Cd - Windows
Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. Starting Epson Print CD - Windows Printing Your CD/DVD Design - Windows Starting Epson Print CD - Mac Printing Your CD/DVD Design - Mac...
Page 217: Printing Your Cd/Dvd Design - Windows
4. When you are ready to print on the disc, click the Print button on the screen. 5. Click Print. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions.
Page 218: Starting Epson Print Cd - Mac
You can use Epson Print CD to design your disc by importing photos, adding text, and creating special effects. 1. Open the Epson Print CD program in the Applications > Epson Software > Print CD folder on your Mac. You see a screen like this: 2.
Page 219 4. When you are ready to print on the disc, click the Print button on the screen. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions.
Page 220: Replacing Ink Cartridges And Maintenance Boxes
Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
Page 221: Checking Cartridge And Maintenance Box Status - Windows
You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. Note: You can continue printing while the ink low message is displayed. Replace the ink cartridges when required. 3. For more information, select Print Supply Status Sheet. Parent topic: Check Cartridge and Maintenance Box Status Related tasks...
Page 222 2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Page 223 Monitoring Preferences. You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status...
Page 224: Checking Cartridge And Maintenance Box Status - Mac
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor.
Page 225 • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent topic:...
Page 226: Purchase Epson Ink Cartridges And Maintenance Box
Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: This printer is designed for use with Epson cartridges only, not third-party cartridges or ink. Other brands of ink supplies are not compatible and, if described as compatible, may not function properly or continuously.
Page 227: Removing And Installing Ink Cartridges
Standard-capacity High-capacity Photo Black 302XL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Cartridge Specifications Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.
Page 228 2. Lift up the scanner unit until it clicks. 3. Make sure the print head is in the ink replacement position. You should be able to see the blue tabs on the right sides of the ink cartridges. If you cannot see the tabs, close the scanner unit and repeat the previous steps.
Page 229 4. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Do not touch the flat white cable or translucent film inside the product.
Page 230 Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
Page 231 6. Remove the cap from the cartridge. Caution: Do not remove any other labels or seals, or the ink cartridge may leak or become unusable. 7. Insert the new cartridge into the holder and push it down until it clicks into place. Caution: Do not place the photo black ink cartridge (PB) into the black ink (BK) slot.
Page 232: Printing With Black Ink And Expended Color Cartridges
Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Cartridge Safety Instructions Printing with Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing using black ink.
Page 233: Printing With Expended Color Cartridges - Control Panel
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 234: Printing With Expended Color Cartridges - Mac
5. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 6. Select the Black/Grayscale checkbox. 7. Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges...
Page 235 You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.
Page 236: Conserving Low Black Ink With Windows
The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
Page 237 2. Remove the new maintenance box from its package. Caution: Do not touch the green chip on the maintenance box. 3. Open the front cover and pull on it to slide out the lower paper cassette. 4. Raise the control panel.
Page 238 5. Use a flat-head screwdriver to loosen the screw on the maintenance box cover as shown, then remove the cover. 6. Grasp the maintenance box as shown and pull it out of its holder.
Page 239 Note: Do not tilt the used maintenance box or take it apart, and do not touch the areas shown here. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
Page 240 9. Insert the maintenance box cover into the tabs on the product as shown and tighten the screw to secure the cover. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box...
Page 241: Adjusting Print Quality
If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 242 1. Make sure there are no errors on the LCD screen, the CD/DVD tray is not inserted for printing, and the output tray is extended. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4.
Page 243 6. Select Print. The nozzle pattern prints. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select O. •...
Page 244: Checking The Nozzles Using A Computer Utility
Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen, the CD/DVD tray is not inserted for printing, and the output tray is extended.
Page 245: Print Head Cleaning
5. Click Print. 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related tasks...
Page 246: Cleaning The Print Head Using The Product Control Panel
Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1.
Page 247 You see a screen like this: 6. Select Start to clean the print head. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print.
Page 248 If you don’t see any improvement after cleaning the print head up to 3 times, wait at least 6 hours without printing. Then run the nozzle check again and clean the print head again if necessary. If quality still does not improve, contact Epson. Parent topic:...
Page 249: Cleaning The Print Head Using A Computer Utility
Related topics Replacing Ink Cartridges and Maintenance Boxes Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen, the CD/DVD tray is not inserted for printing, and the output tray is extended.
Page 250 You see a window like this: 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print.
Page 251: Aligning The Print Head Using The Product Control Panel
If you don’t see any improvement after cleaning the print head up to 3 times, wait at least 6 hours without printing. Then run the nozzle check again and clean the print head again if necessary. If quality still does not improve, contact Epson. Parent topic:...
Page 252 1. Make sure there are no errors on the LCD screen, the CD/DVD tray is not inserted for printing, and the output tray is extended. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4.
Page 253: Cleaning The Paper Guide
8. Check the printed patterns on the alignment sheet and select the following on the LCD screen, depending on the alignment pattern you printed: • Vertical Alignment: For each set of patterns, select the number representing the pattern with the least amount of separation or overlap.
Page 254 You see a screen like this: 5. Scroll down and select Paper Guide Cleaning. 6. Follow the on-screen instructions to clean the paper guide. 7. Repeat these steps as necessary until the paper comes out clean. If the paper is still smeared with ink, follow the next steps. 8.
Page 255 11. Slide out the output tray. 12. Gently wipe the two white rollers using a soft, moist cloth.
Page 256 13. Connect the power cord. Parent topic: Adjusting Print Quality Related tasks Cleaning the Paper Rollers Cleaning the Print Head Path...
Page 257: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Paper Rollers Cleaning the Print Head Path Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and front cover when you are not using the product to protect it from dust.
Page 258 3. Disconnect any connected cables. 4. Remove the paper cassettes. 5. Place the product on its side as shown. Warning: Be careful not to trap your fingers under the product.
Page 259: Cleaning The Print Head Path
6. Use a soft, moist cloth to clean the cassette rollers shown here. Gently rotate the rollers to clean them completely. 7. Return the product to its normal position. Caution: Do not leave the product on its side for an extended period of time. Ink may leak. 8.
Page 260 1. Turn off the product. 2. Unplug the power cable. 3. Disconnect any connected cables. 4. Lift up the scanner unit. 5. Using the flashlight, check the translucent film shown here for ink smears. Translucent film Print head rail (do not touch)
Page 261 Caution: Do not touch the flat white cable or the print head rail; otherwise, you may not be able to print. Do not wipe off the grease on the rail. 6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture. Use it to lightly wipe ink off the translucent film.
Page 262: Transporting Your Product
Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product or turning it upside down. Also avoid placing the product on its side for an extended period of time.
Page 263 3. Secure the ink cartridge holder to the case with tape. Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product. 4. Lower the scanner unit. 5. Remove all the paper from the product. 6.
Page 264 9. Close all parts on the product as shown. 10. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product.
Page 265: Solving Problems
Solving Scanned Image Quality Problems Solving Memory Card Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...
Page 266: Viewing The Help Screen
Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
Page 267: Product Status Messages
The ink pads are near the end of their service life and the message will be printing ink pad is displayed until the ink pad is replaced. Contact Epson for support. (To nearing the end of its resume printing, press the OK button.) service life.
Page 268 Communication error. Make sure the computer and product are connected. For scanning, make Check if the computer is sure that Epson Scan 2 and Event Manager are installed on the computer. connected. The combination of the There is a problem with the network connection to your product. Check the IP address and subnet solutions in the links at the end of this topic.
Page 269 If print quality has still not improved, contact Support. Epson for support. Install the Epson Event Make sure Epson Event Manager is installed on your computer. Manager software in the computer to use this feature. See your documentation for more details.
Page 270 Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages. During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your...
Page 271: Running A Product Check
If the product is out of warranty, the pads can be replaced by any Epson authorized service provider. The waste ink pads are not a user-replaceable part. Parent topic:...
Page 272 • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 273: Resetting Control Panel Defaults
Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. 1. Press the home button, if necessary. 2.
Page 274: Product Does Not Turn On Or Off
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 275: Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 276 • Make sure to place your product within contact range of your 2.4 GHz router or access point. Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode.
Page 277: Network Software Cannot Find Product On A Network
Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 278: Product Does Not Appear In Mac Printer Window
• If you have replaced your router, reinstall your product software to connect to the new router. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz.
Page 279: Wireless Network Connection Is Unstable On A Mac
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. Parent topic: Solving Network Problems Related references Status Icon Information Related tasks Printing a Network Status Sheet Related topics...
Page 280: Cannot Scan Over A Network
Wi-Fi Networking Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software. Make sure the Event Manager program is not being blocked by your firewall or security software.
Page 281: Solving Copying Problems
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Page 282: Product Makes Noise, But Nothing Copies
Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Page 283: Paper Jam Problems In The Paper Cassette
• If paper does not feed correctly, remove and reload it in the cassette and adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette. • If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it. •...
Page 284 2. Remove both paper cassettes. 3. Carefully remove any jammed paper. 4. Make sure the paper is loaded under the edge guides. 5. Keep the cassettes flat as you insert them. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Page 285: Paper Jam Problems Inside The Product
Paper Jam Problems Inside the Product If you see a message that paper has jammed inside the product, follow the steps here or on the LCD screen to clear the jam. 1. Cancel the print job, if necessary. 2. Lift the scanner unit and remove any jammed paper inside.
Page 286 Caution: Do not touch the flat white cable or the metal print head rail inside your product. 3. Close the scanner unit.
Page 287: Paper Jam Problems In The Rear Cover
4. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Feeding Problems Paper Ejection Problems Paper Specifications Related topics Loading Paper...
Page 288: Paper Ejection Problems
3. Remove any jammed paper from inside the rear cover. 4. Reattach the rear cover. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Paper Ejection Problems...
Page 289: Nothing Prints
Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: •...
Page 290: Product Icon Does Not Appear In Windows Taskbar
2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
Page 291 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
Page 292: Solving Page Layout And Content Problems
3. Restart your computer and try printing again. Parent topic: Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Selecting the Paper Settings for Each Source - Control Panel Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages.
Page 293: Too Many Copies Print
Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Mac Selecting Print Layout Options - Mac...
Page 294: Incorrect Margins On Printout
Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. •...
Page 295: Incorrect Characters Print
• Mac: Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software. • Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints. • Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper.
Page 296: Incorrect Image Size Or Position
Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. •...
Page 297: Solving Print Quality Problems
Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Aligning the Print Head Using the Product Control Panel Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen.
Page 298: Blurry Or Smeared Printout
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 299: Faint Printout Or Printout Has Gaps
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Align the print head. • Adjust the print quality in the product software. • Clean the paper path. •...
Page 300: Grainy Printout
• Make sure the paper type setting matches the type of paper you loaded. • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Align the print head. • Adjust the print quality in the product software. •...
Page 301: Incorrect Colors
• Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson paper. Parent topic: Solving Print Quality Problems...
Page 302: Solving Scanning Problems
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan 2. • Check the connection setting and test the connection using Epson Scan 2 Utility: Windows 10: Click and select EPSON >...
Page 303: Scanning Is Slow
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
Page 304: Image Consists Of A Few Dots Only
Solving Scanned Image Quality Problems Related tasks Scanning in Epson Scan 2 Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary.
Page 305: Straight Lines In An Image Appear Crooked
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting.
Page 306: Back Of Original Image Appears In Scanned Image
You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the Descreening setting.
Page 307: Scanned Image Edges Are Cropped
To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: • If the Image Type setting is Color or Grayscale, adjust the Contrast setting. • If the Image Type setting is Black & White or Grayscale, adjust the Color Enhance setting.
Page 308: Cannot View Or Print Photos From A Memory Card Or Device
Cannot View or Print Photos from a Memory Card or Device If you cannot view or print photos from a memory card or USB device inserted in your product, try these solutions: • Make sure your memory card or device is compatible with the product. •...
Page 309: Uninstall Your Product Software
In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10/8.x: Select Epson Event Manager and click Uninstall.
Page 310: Uninstalling Product Software - Mac
5. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 10: Select Epson Scan 2 and click Uninstall. • Windows 8.x/Windows 7/Windows Vista: Select Epson Scan 2 and click Uninstall/Change. 6. Restart your computer, then see the Start Here sheet to re-install your software.
Page 311: Where To Get Help
Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Page 312: Technical Specifications
To use your product and its software, your computer should use one of these Microsoft operating systems: • Windows 10 • Windows 8.x • Windows 7 • Windows Vista Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads.
Page 313: Mac System Requirements
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 314 Paper types Plain paper Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Thickness Plain paper: 0.003 (.08 mm) to 0.004 inch (.11 mm)
Page 315: Printable Area Specifications
Parent topic: Technical Specifications Related references Compatible Epson Papers Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets Top/bottom/left/right: 0.12 inch (3 mm) minimum Top reduced quality area: 1.61 inches (41 mm) minimum...
Page 316 Borderless Top reduced quality area: 1.73 inches (44 mm) minimum Bottom reduced quality area: 1.57 inches (40 mm) minimum Envelopes Left/right: 0.12 inch (3 mm) minimum Top/Bottom: 0.20 inch (5 mm) minimum Left reduced quality area: 0.71 inch (18 mm) minimum Right reduced quality area: 1.61 inches (41 mm) minimum...
Page 317: Scanning Specifications
CD/DVD Minimum inner margin: 0.71 inch (18 mm) Inner reduced print quality area: 1.69 inches (43 mm) Outer reduced print quality area: 4.57 inches (116 mm) Maximum outer margin: 4.72 inches (120 mm) Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed Photoelectric device Document size...
Page 318: Ink Cartridge Specifications
Technical Specifications Ink Cartridge Specifications Note: This printer is designed for use with Epson cartridges only, not third-party cartridges or ink. Other brands of ink supplies are not compatible and, if described as compatible, may not function properly or continuously. Such restrictions can be avoided with some other printers such as Epson EcoTank cartridge-free printers.
Page 319: External Usb Device Specifications
Blu-ray drive Note: CD-RW, DVD+R, DVD±R, DVD-RAM, and Blu-ray discs are not supported. MO drive 1.3 GB Note: Epson cannot guarantee the operation of externally connected devices. Use only USB devices with independent AC power sources. Parent topic: Technical Specifications...
Page 320: Memory Card Specifications
Memory Card Specifications Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it. Compatible types and SD: 2GB maximum capacities SDHC: 32GB SDXC: 64GB miniSD*: 2GB miniSDHC*: 32GB microSD*: 2GB microSDHC*: 32GB microSDXC*: 64GB Media format JPEG taken by digital cameras that are DCF (Design rule for...
Page 321: Electrical Specifications
Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications Interface type Hi-Speed USB (Device Class for computers) Hi-Speed USB (for Mass storage class for external storage) Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications...
Page 322: Network Interface Specifications
• Manufacturer: Seiko Epson Corporation. • Type: J26H006 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 323 To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules.
Page 324: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 325 • Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end.
Page 326: Ink Cartridge Safety Instructions
• Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause fire. • Do not press too hard on the scanner glass when placing originals. • Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions.
Page 327: Wireless Connection Safety Instructions
Important Privacy Notice (Printer Serial Number) As part of setup, your product's serial number will be sent to a secure Epson server so that you can be eligible to participate in programs we may offer from time to time, including the Epson ink replenishment program.
Page 328: Fcc Compliance Statement
Epson America, Inc. Attn: Privacy Coordinator 3840 Kilroy Airport Way Long Beach, CA 90806-2469 Parent topic: Notices FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Page 329: Binding Arbitration And Class Waiver
1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
Page 330 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
Page 331 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Page 332: Trademarks
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 333: Libtiff Software Acknowledgment
(excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Page 334: A Note Concerning Responsible Use Of Copyrighted Materials
A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law.

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