Fault Finding; Fault Finding Chart Main Menu - IDEAL Vogue System Gen 2 S15 Installation And Servicing

4.1 FAULT FINDING CHART MAIN MENU

OVERHEAT LOCKOUT
Check other gas appliances work
If pre-payment meter check credit
IGNITION LOCKOUT If not, contact gas supplier
Restart boiler.
If fault persists contact installer
01482 498663
FLAME LOSS
RESTART
THERMAL FUSE LOCKOUT
TOO MANY RESETS
FLAME ON BEFORE GV ON
FLOW THERMISTOR FAULT
OUTSIDE SENSOR FAULT
RETURN THERMISTOR FAULT
FAN FAULT
PCB FAULT
LOW MAINS VOLTAGE
LOW WATER PRESSURE
FLOW/RETURN REVERSED
NO WATER FLOW FAULT
PCB REPLACED
PUMP ROTOR BLOCKED
60
SECTION 4 - FAULT FINDING
Go to Section 4.2
Overheat Lockout
Go to Section 4.3
Ignition Lockout
Go to Section 4.4
EXIT
Flame Loss
Go to Section 4.5
Flame Loss
5 Restarts within 15
minutes
Turn power off and on
Go to Section 4.6
Flame On before Gas
Valve On
Go to Section 4.7
Flow Thermistor Fault
Go to Section 4.8
Outside Sensor Fault
Go to Section 4.9
Return Thermistor
Fault
Go to Section 4.10
Fan Fault
Replace PCB
Less than 185V to boiler
then check voltage at
boiler mains in.
Check if local generator is
<185V, if so contact
electricity provider.
If mains voltage is OK,
replace pump.
If problem persists,
replace primary PCB.
Go to Section 4.11
Low Water Pressure
Check if Flow
Thermistor correctly
clipped to pipe
Replace Flow
Thermistor
Go to Section 4.12
No Water Flow Fault
Restart boiler by
pressing RESTART
Unblock Pump
NO CONNECTION TO PRIMARY PCB
PUMP LOW VOLTAGE FAULT
NO CH BUT CYLINDER
TEMPERATURE OK
NO DHW BUT CH OK
BLANK DISPLAY
FLOW TEMPERATURE SETPOINT
CANNOT BE INCREASED TO 80ºC
FLOW/RETURN THERMISTOR FAULT
Go to Section 4.13
No Connection to
Primary PCB
Check Pump wiring
Replace Pump
Go to Section 4.14
No CH but Cylinder
Temp OK
Go to Section 4.15
No DHW but CH OK
Go to Section 4.16
Blank Display
Ensure Flow Temp
is not limited within
Installer Mode
1. Check flow and
return thermistors
securely clipped to
pipes.
2. Check flow &
return thermistors
(use values from
Section 4.7)
Installation and Servicing