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Condition
I cannot program the configurable
settings.
I cannot clear the MyKeys.
I lost the only admin key.
I lost a key.
MyKey distances do not accumulate.
No MyKey functions with the keyless
entry transmitter.
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
MyKey
Potential Causes
•
Vehicles with keyless start: The keyless
start transmitter is not placed in the backup
position. See Passive Anti-Theft System
(page 66).
•
SecuriLock passive anti-theft system is
disabled or in unlimited mode.
•
The key or transmitter used to start your
vehicle does not have admin privileges.
•
No MyKeys are created. See Creating a
MyKey (page 53).
•
The key or transmitter used to start your
vehicle does not have admin privileges.
•
No MyKeys are created. See Creating a
MyKey (page 53).
Purchase a new key from an authorized dealer.
Program a spare key. See Passive Anti-Theft
System (page 66).
•
The MyKey user is not using the MyKey.
•
An admin key holder cleared the MyKeys
and created new MyKeys.
•
The key system has been reset.
•
An admin transmitter is present at vehicle
start.
•
No MyKeys are created. See Creating a
MyKey (page 53).
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Table of Contents
Troubleshooting
