Page 1 2014 C-MAX HYBRID | C-MAX ENERGI fordowner.com ford.ca EM5J 19A321 FA November 2013 First Printing Owner’s Manual C-MAX Hybrid | Energi Litho in U.S.A.
Page 2 No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2013 All rights reserved. Part Number: 20131007211151...
Page 3: Table Of Contents
Crash Sensors and Airbag Indicator..41 Symbols Glossary..........7 Airbag Disposal..........42 Data Recording..........9 California Proposition 65......11 Keys and Remote Controls Perchlorate............11 General Information on Radio Ford Credit............11 Frequencies..........43 Replacement Parts Remote Control..........43 Recommendation........11 Replacing a Lost Key or Remote Special Notices..........12 Control............48 Mobile Communications Equipment.............12...
Page 4 Table of Contents Windshield Washers........69 Seats Rear Window Wiper and Washers...70 Sitting in the Correct Position....110 Head Restraints..........110 Lighting Manual Seats..........112 Lighting Control..........71 Power Seats.............113 Autolamps............71 Rear Seats............115 Instrument Lighting Dimmer......72 Heated Seats...........115 Headlamp Exit Delay........73 Rear Seat Armrest.........116 Daytime Running Lamps......73 Front Fog Lamps..........73 Universal Garage Door Opener...
Page 5 Table of Contents High Voltage Battery Towing General Information........146 Towing a Trailer..........182 Charging the High Voltage Battery..148 Transporting the Vehicle......182 High Voltage Battery Cut-Off Towing the Vehicle on Four Wheels..182 Switch............151 Driving Hints Transmission Breaking-In.............184 Automatic Transmission......153 Economical Driving........184 Driving Through Water........185 Brakes Floor Mats............186 General Information........156...
Page 6 Table of Contents Opening and Closing the Hood.....209 Tire Pressure Monitoring System..259 Under Hood Overview - 2.0L Hybrid..210 Technical Specifications......263 Engine Oil Dipstick........212 Capacities and Specific- Engine Oil Check...........212 ations Engine Coolant Check.........213 Engine Specifications........265 Automatic Transmission Fluid Check.............217 Motorcraft Parts..........266 Brake Fluid Check..........217 Vehicle Identification Number....267 Power Steering Fluid Check......217...
Page 7 Electric Vehicle Information....364 Information.............375 Climate............384 Navigation............387 Accessories Accessories............397 Appendices End User License Agreement....399 Ford Extended Service Plan (ESP) Ford Extended Service Plan (ESP)..414 Scheduled Maintenance General Maintenance Information..417 Normal Scheduled Maintenance...421 Special Operating Conditions Scheduled Maintenance..........424 Scheduled Maintenance Record....427 C-MAX (CCG)
Page 8 C-MAX (CCG)
Page 9: Introduction
Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.
Page 10 Introduction Battery Engine oil Battery acid Explosive gas Brake fluid - non petroleum Fan warning based Brake system Fasten safety belt Front airbag Cabin air filter Front fog lamps Check fuel cap Fuel pump reset Child safety door lock or unlock Fuse compartment Child seat lower anchor Hazard warning flashers...
Page 11: Data Recording
Panic alarm as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair Parking aid facilities may access or share among them vehicle diagnostic information received...
Page 12 Other parties may seek to were operating; access the information independently • Whether or not the driver and of Ford Motor Company and Ford of passenger safety belts were Canada. buckled/fastened; Note: Including to the extent that any •...
Page 13: California Proposition 65
(U.S. Only) and dent resistance. During vehicle development we validate these parts Ford Credit offers a full range of financing deliver the intended level of protection as and lease plans to help you acquire your a whole system. A great way to know for vehicle.
Page 14: Special Notices
Warranty Manual that is Do not use this vehicle as an provided to you along with your Owner’s ambulance. Manual. Your vehicle is not equipped with the Ford Special Instructions Ambulance Preparation Package. For your added safety, your vehicle is fitted MOBILE COMMUNICATIONS with sophisticated electronic controls.
Page 15: Export Unique Options
Introduction WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 16: Child Safety
Child Safety GENERAL INFORMATION WARNINGS requirements of law. Ford recommends See the following sections for directions checking with a NHTSA Certified Child on how to properly use safety restraints Passenger Safety Technician (CPST) and for children. consult your pediatrician to make sure your...
Page 17: Installing Child Seats
Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Infants or Children weighing 40 lb (18 kg) or less Use a child safety seat toddlers (generally age four or younger). (sometimes called an infant carrier, convertible seat, or toddler seat).
Page 18: Child Safety
Child Safety Use a child safety seat (sometimes called • Place the vehicle seat upon which the an infant carrier, convertible seat, or child seat will be installed in the upright toddler seat) for infants, toddlers, or position. children weighing 40 pounds (18 •...
Page 19 Child Safety E142530 E142875 3. While holding the shoulder and lap belt 5. To put the retractor in the automatic portions together, route the tongue locking mode, grasp the shoulder through the child seat according to the portion of the belt and pull downward child seat manufacturer's instructions.
Page 20 Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with your local St.
Page 21 Child Safety Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use) WARNING The standardized spacing for LATCH lower anchors is 11 inches (28 centimeters) center to center. Do not use LATCH lower anchors for the center seating position unless the child seat manufacturer's instructions permit and E142535...
Page 22: Using Tether Straps
Child Safety Combining Safety Belt and LATCH Perform the following steps to install a Lower Anchors for Attaching Child child safety seat with tether anchors: Safety Seats Note: If you install a child seat with rigid LATCH attachments, do not tighten the When used in combination, either the tether strap enough to lift the child seat off safety belt or the LATCH lower anchors...
Page 23: Booster Seats
If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. E142595 • Can the child sit all the way back...
Page 24: Types Of Booster Seats
Child Safety Types of Booster Seats E70710 • High back booster seats E68924 If, with a backless booster seat, you cannot • Backless booster seats find a seating position that adequately If your backless booster seat has a supports your child's head, a high back removable shield, remove the shield.
Page 25: Child Seat Positioning
Child Safety E142597 WARNINGS If the booster seat slides on the vehicle warnings provided by your vehicle seat upon which it is being used, placing a manufacturer. A safety seat that is rubberized mesh sold as shelf or carpet improperly installed or utilized, is liner under the booster seat may improve inappropriate for your child's height, age, this condition.
Page 26: Child Safety Locks
Child Safety Restraint Combined Use any attachment method as indicated below by X type weight of LATCH LATCH Safety belt Safety belt Safety belt child and (lower (lower and top and LATCH only child anchors anchors tether (lower restraint and top only) anchor anchors...
Page 27 Child Safety Left-Hand Side Turn counterclockwise to lock and clockwise to unlock. Right-Hand Side Turn clockwise to lock and counterclockwise to unlock. C-MAX (CCG)
Page 28: Safety Belts
Safety Belts PRINCIPLE OF OPERATION WARNINGS Safety belts and seats can become hot in a vehicle that has been closed WARNINGS up in sunny weather; they could burn Always drive and ride with your a small child. Check seat covers and seatback upright and the lap belt buckles before you place a child anywhere snug and low across the hips.
Page 29: Fastening The Safety Belts
Safety Belts The safety belt pretensioners are designed to activate in frontal, near-frontal and side crashes, and in rollovers. The safety belt pretensioners on the retractor and anchor at the front seating positions are designed to tighten the safety belts firmly against the occupant's body when activated.
Page 30 Safety Belts All safety restraints in the vehicle are combination lap and shoulder belts. The driver safety belt has the first type of locking mode, and the front outboard passenger and rear seat safety belts have both types of locking modes described as follows: Vehicle Sensitive Mode This is the normal retractor mode, which...
Page 31: Safety Belt Height Adjustment
Safety Belts How to Use the Automatic Locking Use only extensions manufactured by the Mode same supplier as the safety belt. Manufacturer identification is located at the end of the webbing on the label. Also, use the safety belt extension only if the safety belt is too short for you when fully extended.
Page 32: Safety Belt Warning Lamp And Indicator Chime
Safety Belts This lamp illuminates and an SAFETY BELT WARNING LAMP audible warning will sound if the AND INDICATOR CHIME driver's safety belt has not been fastened when the vehicle's ignition is turned on. Conditions of operation If... Then... The driver's safety belt is not buckled The safety belt warning light illuminates 1- before the ignition switch is turned to the 2 minutes and the warning chime sounds...
Page 33 Safety Belts If... Then... The driver's and front passenger's safety The Belt-Minder feature will not activate. belts are buckled before the ignition switch is turned to the on position or less than 1-2 minutes have elapsed since the ignition switch has been turned to on... The driver's or front passenger's safety belt The Belt-Minder feature is activated - the is not buckled when the vehicle has reached...
Page 34: Child Restraint And Safety Belt Maintenance
Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized...
Page 35: Personal Safety System
Personal Safety System The Personal Safety System provides an module. During a crash, the restraints improved overall level of frontal crash control module may activate the safety protection to front seat occupants and is belt pretensioners and may activate either designed to help further reduce the risk of one or both stages of the dual-stage airbag airbag-related injuries.
Page 36: Supplementary Restraints System
Supplementary Restraints System The airbags are a supplemental restraint PRINCIPLE OF OPERATION system and are designed to work with the safety belts to help protect the driver and WARNINGS right front passenger from certain upper Airbags do not inflate slowly or body injuries.
Page 37: Driver And Passenger Airbags
Supplementary Restraints System Proper Driver and Front Passenger DRIVER AND PASSENGER Seating Adjustment AIRBAGS WARNING WARNINGS National Highway Traffic Safety Never place your arm or any objects Administration (NHTSA) over an airbag module. Placing your recommends a minimum distance arm over a deploying airbag can of at least 10 inches (25 centimeters) result in serious arm fractures or other between an occupant’s chest and the...
Page 38: Front Passenger Sensing System
Supplementary Restraints System This system works with sensors that are part of the front passenger’s seat and safety belt to detect the presence of a properly–seated occupant and determine if the front passenger’s frontal airbag should be enabled (may inflate) or not. E142846 Children must always be properly restrained.
Page 39 Supplementary Restraints System • When the front passenger sensing If a person of adult size is sitting in the front system disables (will not inflate) the passenger's seat, but the passenger airbag front passenger frontal airbag, the status indicator lamp is lit, it is possible passenger airbag status indicator will that the person is not sitting properly in the illuminate and stay lit to remind you...
Page 40: Side Airbags
Supplementary Restraints System If you think that the status of the passenger • Remove the obstruction(s) (if found). airbag off indicator lamp is incorrect, check • Restart the vehicle. for the following: • Wait at least two minutes and verify •...
Page 41: Driver Knee Airbag
Supplementary Restraints System The design and development of the side WARNINGS airbag system included recommended If the side airbag has deployed, the testing procedures that were developed airbag will not function again. The by a group of automotive safety experts side airbag system (including the known as the Side Airbag Technical seat) must be inspected and serviced by...
Page 42 Supplementary Restraints System WARNINGS Do not attempt to service, repair, or modify the curtain airbags, its fuses, the A, B, or C pillar trim, or the headliner on a vehicle containing curtain airbags as you could be seriously injured or killed. Contact your authorized dealer as soon as possible.
Page 43: Crash Sensors And Airbag Indicator
Supplementary Restraints System • The readiness light will not illuminate CRASH SENSORS AND immediately after the ignition is turned AIRBAG INDICATOR • The readiness light will either flash or WARNING stay lit. Modifying or adding equipment to • A series of five beeps will be heard. The the front end of your vehicle tone pattern will repeat periodically (including frame, bumper, front end...
Page 44: Airbag Disposal
Supplementary Restraints System The fact that the safety belt pretensioners or airbags did not activate for both front seat occupants in a crash does not mean that something is wrong with the system. Rather, it means the restraints control module determined the accident conditions (for example, crash severity, belt usage) were not appropriate to activate these safety devices.
Page 45: Keys And Remote Controls
Keys and Remote Controls Intelligent Access GENERAL INFORMATION ON (If Equipped) RADIO FREQUENCIES The system uses a radio frequency signal to communicate with your vehicle and This device complies with Part 15 of the authorize your vehicle to unlock when one FCC Rules and with Industry Canada of the following conditions are met: license-exempt RSS standard(s).
Page 46: Keys And Remote Controls
Keys and Remote Controls Mechanical Key Blade The intelligent access key also contains a removable mechanical key blade that you can use to unlock the driver door. Type 1 E138615 Note: Your vehicle s keys came with a security label that provides important vehicle key cut information.
Page 47 Keys and Remote Controls E138618 E138620 Note: Your vehicle s back-up keys came 3. Insert the new battery. Refer to the with a security tag that provides important instructions inside the transmitter for vehicle key cut information. Keep the tag in the correct orientation of the battery.
Page 48 Keys and Remote Controls Note: Do not touch the battery contacts or the printed circuit board with the screwdriver. 5. Carefully remove the battery with the screwdriver. 6. Install a new battery with the + facing downward. Assemble the two halves of the remote control.
Page 49 Keys and Remote Controls 3. Remove the old battery. This feature allows you to start your vehicle from outside the vehicle. The 4. Insert a new battery with the + facing transmitter has an extended operating downward. Press the battery down to range.
Page 50: Replacing A Lost Key Or Remote Control
Keys and Remote Controls Press the lock button to lock all the You may have to be closer to the vehicle doors. than when starting due to ground reflection and the added noise of the running vehicle. 2. Press the remote start button twice. The exterior lamps will flash twice.
Page 51: Mykey
MyKey • Belt-Minder. You cannot disable this PRINCIPLE OF OPERATION feature. The audio system will mute when the front seat occupants’ safety MyKey allows you to program keys with belts are not fastened. restricted driving modes to promote good driving habits. All but one of the keys •...
Page 52: Creating A Mykey
MyKey 4. Press OK or > to make a selection. CREATING A MYKEY Note: You can clear or change your MyKey Use the information display to create a settings at any time during the same key MyKey: cycle as you created the MyKey. Once you have switched the engine off, however, you 1.
Page 53: Using Mykey With Remote Start Systems
If you choose to install a admin key. If you want to have only one remote start system, please see your Ford real key as a MyKey, or do not want to have authorized dealer for a Ford-approved any MyKeys, then you need to use your remote start system.
Page 54: Mykey Troubleshooting
If you choose to install a to program the remote start system as a remote start system, please see a Ford MyKey, if the MyKey driver uses the remote authorized dealer for a Ford-approved start fob.
Page 55 MyKey Condition Potential Causes · SecuriLock passive anti-theft system is disabled or in unlimited mode. · The vehicle has been started using a remote start system that is not programmed with admin privileges. See Using MyKey With Remote Start Systems (page 51). I cannot program the configurable ·...
Page 56 MyKey Condition Potential Causes · The vehicle has a remote start system. See Using MyKey With Remote Start Systems (page 51). MyKey distances do not accumulate. · The MyKey user is not using the MyKey. · An admin key holder cleared the MyKeys and created new MyKeys.
Page 57: Locks
Locks Press and hold both the lock and unlock LOCKING AND UNLOCKING buttons on the remote control for four seconds to disable or enable two-stage You can use the power door lock control unlocking. Disabling two-stage unlocking or the remote control to lock and unlock allows all vehicle doors to unlock with one your vehicle.
Page 58: Mechanical Key
Locks WARNINGS Make sure to close and latch the liftgate to prevent drawing exhaust fumes into your vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate open, keep the vents or windows open so outside air comes into your vehicle.
Page 59 Locks Smart Unlocks For Intelligent Access Keys (If Equipped) This feature helps to prevent you from unintentionally locking your intelligent access key inside your vehicle’s passenger compartment or rear cargo area. When you lock your vehicle using the power door lock control (with the door open, vehicle in park and ignition off), your vehicle will search for an intelligent access E87384...
Page 60: Illuminated Entry
Locks Autounlock (If Equipped) Autounlock: Press the power door lock button then the unlock button. The horn The autounlock feature will unlock all the will sound once if disabled or twice (one doors when: short and one long) if enabled. •...
Page 61: Manual Liftgate
Locks Opening the Liftgate Accessory Mode Battery Saver for Intelligent Access Keys (If Equipped) Manually If you leave the ignition on after leaving your vehicle, it will shut off 15 minutes after you close all of the doors. MANUAL LIFTGATE WARNINGS It is extremely dangerous to ride in a cargo area, inside or outside of a...
Page 62: Power Liftgate
Locks • the ignition is on and the transmission POWER LIFTGATE (IF EQUIPPED) is not in P; • or the battery voltage is below the WARNINGS minimum operating voltage; It is extremely dangerous to ride in a • or the vehicle speed is at or above 3 cargo area, inside or outside of a mph (5 km/h).
Page 63 Locks Hands-Free Feature (If Equipped) With the Outside Control Button Make sure you have an intelligent access Opening transmitter within 3 feet (1 meter) of the Unlock the liftgate with the remote liftgate. control or power door unlock control. If an intelligent access transmitter is within 3 feet (1 meter) of the liftgate, the liftgate will unlock when you press the liftgate release button.
Page 64 Locks When Opening WARNING Keep clear of the liftgate when The system stops when it detects an activating the rear switch. obstacle and two short tones sound. Remove the obstacle to operate the liftgate. Setting the Liftgate Open Height Open the liftgate. 2.
Page 65: Security
Security If your programmed transmitters or PASSIVE ANTI-THEFT standard SecuriLock coded keys SYSTEM (integrated keyhead transmitters only) are lost or stolen and you do not have an extra SecuriLock® coded key, you will need to have your vehicle towed to an authorized dealer. You The system helps prevent your vehicle need to erase the key codes from your from starting unless you use a coded key...
Page 66: Anti-Theft Alarm
Security 4. After three seconds but within 10 The direction indicators flash and the horn seconds of switching the ignition off, sounds if unauthorized entry is attempted insert the second previously coded key while the alarm is armed. into the ignition. Take all remote controls to an authorized 5.
Page 67: Steering Wheel
Steering Wheel ADJUSTING THE STEERING WHEEL WARNING Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 110). E95179 3. Lock the steering column. AUDIO CONTROL (IF EQUIPPED) Select the required source on the audio...
Page 68: Voice Control
Steering Wheel CRUISE CONTROL Volume down Seek down or previous Seek, Next or Previous Press the seek button to: • tune the radio to the next or previous stored preset • play the next or the previous track. Press and hold the seek button to: •...
Page 69 Steering Wheel Multimedia Controls (If Equipped) E145434 Use the arrows on the right side of the steering wheel to navigate through the menus. Press OK to make a selection. C-MAX (CCG)
Page 70: Wipers And Washers
Wipers and Washers Intermittent Wipe WINDSHIELD WIPERS Note: Fully defrost the windshield before switching on the windshield wipers. Note: Make sure the windshield wipers are switched off before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears.
Page 71: Windshield Washers
Wipers and Washers Note: During wet or winter driving Keep the outside of the windshield clean. conditions with ice, snow or a salty road The rain sensor is very sensitive. Dirt or mist, inconsistent or unexpected wiping or debris around the interior rear view mirror smearing may occur.
Page 72: Rear Window Wiper And Washers
Wipers and Washers Rear Window Washer REAR WINDOW WIPER AND WASHERS Rear Window Wiper E168044 To use the rear washer function, push the lever away from you. When you release the lever, the wiper will operate for a short E168043 time.
Page 73: Lighting
Lighting Headlamp Flasher LIGHTING CONTROL E162680 E142449 Pull the lever toward you slightly and release it to flash the headlamps. Parking lamps, instrument panel AUTOLAMPS lamps, license plate lamps and (IF EQUIPPED) tail lamps Headlamps High Beams E142451 The headlamps will switch on and off automatically in low light situations or during inclement weather.
Page 74: Instrument Lighting Dimmer
Lighting Vehicles With Front Fog Lamps When the headlamp switch is in the Autolamps position, the windshield wiper activated exterior lamps will turn on within 10 seconds when you switch the windshield wipers on. The exterior lamps will turn off approximately 60 seconds after you switch the windshield wipers off.
Page 75: Headlamp Exit Delay
Lighting HEADLAMP EXIT DELAY FRONT FOG LAMPS After you switch the ignition off, you can switch the headlamps on by pulling the direction indicator lever toward you. You will hear a short tone. The headlamps will switch off automatically after three minutes with any door open or 30 seconds after the last door has been closed.
Page 76: Front Interior Lamp
Lighting • You open any door. With panorama roof • You press a remote control button. • You press switch B on the front interior lamp. Front Interior Lamp Without panorama roof E142454 (A) Door function switch. Press this switch to disable the interior lamps.
Page 77: Ambient Lighting
Lighting AMBIENT LIGHTING (IF EQUIPPED) The ambient lighting system illuminates the interior with a choice of several colors. The ambient lighting control is located in the overhead console. E142456 Color palette Control knob Search mode Rotate B past the first detent to switch on and adjust to the desired brightness.
Page 78: Windows And Mirrors
Windows and Mirrors Window Lock POWER WINDOWS WARNINGS Do not leave children unattended in your vehicle and do not let them play with the power windows. They may seriously injure themselves. When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings.
Page 79: Global Opening
Windows and Mirrors 2. Close the window a third time to the GLOBAL OPENING point of resistance. The bounce-back feature is now disabled and you can You can use the remote control to operate close the window manually. The the windows with the ignition off. window will go past the point of Note: To operate this feature, accessory resistance and you can close it fully.
Page 80 Windows and Mirrors Check the main mirror first before a lane change, then check the blind spot mirror. If no vehicles are present in the blind spot mirror and the traffic in the adjacent lane is at a safe distance, signal that you intend to change lanes.
Page 81: Interior Mirror
Windows and Mirrors INTERIOR MIRROR SUN VISORS Illuminated Vanity Mirror WARNING (If Equipped) Do not adjust the mirror when your vehicle is moving. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia-based cleaning products.
Page 82 Windows and Mirrors Opening and Closing the Sun 4. Press and hold the rear of the control Shade to the first action point, until the sun shade fully closes. If you do not complete Step 2 within 15 seconds of Step 1, the relearning function end.
Page 83: Instrument Cluster
Instrument Cluster GAUGES Left Information Display Speedometer Right Information Display See General Information (page 272). Right Information Display Left Information Display Efficiency Leaves Odometer Efficiency leaves indicate short term driving Located in the bottom of the information efficiency. The more leaves and vines that display Registers the accumulated are displayed, the better your fuel distance your vehicle has traveled.
Page 84: Instrument Cluster
Instrument Cluster Common Displays The high voltage battery gauge appears on the right side of the information display Fuel Economy Displays: screen. This provides Charge Fill (State of Charge), Charge Assist and Regen Display. Displays your average and instantaneous • Charge Fill (Hybrid Mode) - The fill fuel economy on most Display Mode level, or State of Charge indicates the...
Page 85: Warning Lamps And Indicators
Instrument Cluster • Electric Range (Energi Plug-in Power Brake Coach Display: Mode) - The electric range estimate is The Brake Coach appears after your personalized to the driver's key. The vehicle has come to a stop. It coaches you estimate is based on the amount of to brake in a manner which maximizes the energy presently available in the high amount of energy returned through the...
Page 86 Instrument Cluster Cruise Control Note: Some warning indicators appear in (If Equipped) the information display and function the Lights when you switch on this same as a warning lamp but do not display feature. when you start your vehicle. E71340 Anti-Lock Braking System Direction Indicator If it lights when you are driving,...
Page 87 Instrument Cluster EV Later Low Fuel Level Lights when you select this Lights when the fuel level is low feature on. See Hybrid Electric or the fuel tank is nearly empty. E151263 Vehicle (page 129). Refuel as soon as possible. Fasten Safety Belt Low Tire Pressure Warning It will light and a tone will sound...
Page 88 Instrument Cluster Note: If your vehicle detects certain faults, Normally, the service engine soon light will it will not allow you to operate the stay on until you switch on the engine, then accelerator pedal. If this happens, press the turn itself off if no malfunctions are brake pedal and release it.
Page 89: Audible Warnings And Indicators
Instrument Cluster AUDIBLE WARNINGS AND INDICATORS Key in Ignition Warning Chime Sounds when you open the driver's door and you have left the key in the ignition with it in the off or accessory position. Engine On Warning Chime A warning chime will sound when any door is opened if the vehicle exceeds a relatively low speed.
Page 90: Information Displays
Information Displays • Press the left arrow button to exit a GENERAL INFORMATION menu. • Press and hold the left arrow button at WARNING any time to return to the main menu Driving while distracted can result in display (escape button). loss of vehicle control, crash and •...
Page 91: Information Displays
Information Displays Display Mode Menu level 2 Menu level 3 Menu level 4 Menu level 5 Vehicle Range Instantaneous Fuel — — (Estimated Range + Battery Display Regen Active Apply to all screens? Battery Gauge + Fuel Yes / No Gauge) Charge Assist Charge Level...
Page 92 Information Displays Display Mode (Power (with engine Battery Display Regen Active Apply to all screens? on/off threshold) + Yes / No Charge Assist Avg Fuel Economy + Battery Gauge + Fuel Charge Level Gauge) Help Help — — MyView Change MyView Vehicle Range Vehicle Range (MyView + Battery...
Page 93 Information Displays Display Mode (cont'd) Energy Use (Energi Battery Display Regen Active Apply to all screens? only) Yes / No Charge Assist Auto EV (consumption gauge Charge Level + climate power gauge + battery gauge Help + fuel gauge) Help —...
Page 94 Information Displays Empower Unique content available in MyView: • Accessory Power— Indicates electrical Empower adds an engine on/off threshold power demands from your vehicle’s to the power demand gauge from accessory systems. Accessories use Enlighten. The threshold is shown as a blue power but do not contribute to double outline.
Page 95 Information Displays Note: During silent key start mode, the • Consumption Gauge: Your current thermometer indicator will be blue, but the present energy use per distance gasoline engine will not run. This is the result traveled is represented by the white of the vehicle computer allowing the engine line that moves up and down in the to be cooler during the silent key start...
Page 96 Information Displays Trip 1 & 2 Menu level 2 Menu level 3 Menu level 4 Menu level 5 Trip 1 & Trip 2 Standard — — (Trip Data+Battery — — Gauge+Fuel Gauge) — — Enhanced — — — — — —...
Page 97 Information Displays Fuel Economy Menu level 2 Menu level 3 Menu level 4 Menu level 5 Fuel History Interval Time 1, 2, 6 min. Intervals — (Instantaneous Fuel Battery Display Regen Active Apply to all screens? Economy + Fuel Yes / No Economy History + Charge Assist Avg Fuel...
Page 98 Information Displays Information Warnings Displays the number of warnings that need immediate attention in red. You can only view the warnings from the System Check menu. View them immediately by pressing OK and then OK again to enter system check. Use the up/down arrows to scroll through the warn- ings.
Page 99 Information Displays Settings Vehicle Lighting Auto Light On or Off Rain Home Light Select time interval Remote Start Climate Heater – A/C Auto or Last Control Settings Front Defrost Auto or Off Rear Defrost Auto or Off Driver Seat Auto or Off Passenger Seat Auto or Off Duration...
Page 100: Information Messages
Information Displays Settings (cont’d) Units Distance Select the desired units of measure Temperature Fahrenheit (°F) or Celsius (°C) Brake Coach On or Off — Display Driving History Hold OK to Reset — INFORMATION MESSAGES Note: Depending on the vehicle options equipped with your vehicle, not all of the messages will display or be available.
Page 101 Information Displays Alarm Message Action To Stop Alarm, Start Displays when the alarm has been triggered due to unauthor- Vehicle ized entry. See Anti-Theft Alarm (page 64). Battery and Charging System (High Voltage) Message Action Is Vehicle Plugged-In? Displays when confirmation is needed that the vehicle is unplugged before a start is allowed.
Page 102: Keys And Intelligent Access
Information Displays Fuel Message Action Fuel Level LOW Displayed as an early reminder of a low fuel condition. Check Fuel Fill Inlet Displayed when the fuel fill inlet may not be properly closed. Fuel Freshness Displays when EV functionality is disabled and the engine is running to maintain fuel freshness.
Page 103 Information Displays Message Action Restart Now or Key is Displayed when the start/stop button is pressed to shut off Needed the engine and a Intelligent Access Key is not detected inside the vehicle. Accessory Power Active Displayed when the vehicle is in the Accessory ignition state. Press Brake to Start Displayed as a reminder to press the brake while starting the vehicle.
Page 104 Information Displays Message Action Motor Coolant Overtem- Displays when the motor coolant temperature is excessively perature high. Service Tire Mobility Kit Displayed when the kit needs service. See your authorized dealer. See Manual Informs the driver that the powertrain needs service due to a powertrain malfunction.
Page 105 Information Displays Park Aid Message Action Check Park Aid Displays when the system has detected a condition that requires service. Contact your authorized dealer. See Parking Aid (page 162). Rear Park Aid On Off Displays the park aid status. Check Rear Park Aid Displays when the system has detected a condition that requires attention.
Page 106 Information Displays Tire Pressure Monitoring System Message Action Low Tire Pressure Displays when one or more tires on your vehicle have low tire pressure. See Tire Pressure Monitoring System (page 259). Tire Pressure Monitor Displays when the tire pressure monitoring system is Fault malfunctioning.
Page 107: Climate Control
Climate Control AUTOMATIC CLIMATE CONTROL E141422 AUTO: Press to switch on full automatic operation. Once you select your desired temperature using the temperature control, the system then automatically determines fan speed, airflow distribution, A/C on or off, and outside or recirculated air, to heat or cool the vehicle to reach and maintain the desired temperature.
Page 108: Climate Control
Climate Control Recirculated air: Press to switch from outside air to recirculated air. When you select recirculated air, the air currently in the passenger compartment recirculates. This may reduce the time needed to cool the interior (when used with A/C) and may reduce unwanted odors from entering your vehicle. Recirculated air turns on automatically when you select MAX A/C, or manually in any airflow mode except defrost.
Page 109: Hints On Controlling The Interior Climate
Climate Control Switching Back to Single Zone Note: When the system is in AUTO mode, Temperature Control and the interior and exterior temperatures are high, the system automatically selects Press and hold AUTO for 2-4 seconds. The recirculated air to maximize cooling of the passenger’s side temperature switches to interior.
Page 110: Cabin Air Filter
Climate Control Press the button to clear the rear window The particulate filtration system gives you of thin ice and fog. Press the button again and your passengers the following to switch it off. The feature will turn off benefits: automatically after several minutes, or •...
Page 111 Climate Control In moderate weather, the system either heats or cools (based on previous settings). The rear defroster, heated mirrors and heated seats do not automatically turn on. In cold weather, the system is set to 72°F (22°C). The heated seats are set to high (if available, and selected to AUTO in the information display).
Page 112: Seats
Seats We recommend that you follow these SITTING IN THE CORRECT guidelines: POSITION • Sit in an upright position with the base of your spine as far back as possible. WARNINGS • Do not recline the seat back more than Sitting improperly, out of position or 30 degrees.
Page 113: Adjusting The Head Restraint
Seats WARNINGS Guide sleeve adjust and unlock Install the head restraint properly to button. help minimize the risk of neck injury Guide sleeve unlock and remove in the event of a crash. button. Note: Adjust the seat back to an upright Adjusting the Head Restraint driving position before adjusting the head restraint.
Page 114: Manual Seats
Seats The head restraints consist of: Adjust the seatback to an upright driving or riding position. An energy absorbing head 2. Pivot the head restraint forward toward restraint. your head to the desired position. Two steel stems. After the head restraint reaches the Guide sleeve unlock and remove forward-most tilt position, pivot it forward button.
Page 115: Power Seats
Seats WARNING WARNING Rock the seat backward and forward Do not place cargo or any objects after releasing the lever to make sure behind the seatback before returning that it is fully engaged. it to the original position. Pull on the seatback to make sure that it has fully latched after returning the seatback to its Adjusting the Height of the...
Page 116: Power Lumbar
Seats E138647 Power Lumbar (If Equipped) E138648 C-MAX (CCG)
Page 117: Rear Seats
Seats REAR SEATS HEATED SEATS (IF EQUIPPED) WARNING People who are unable to feel pain to their skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical conditions, must exercise care when using the heated seat.
Page 118: Rear Seat Armrest
Seats REAR SEAT ARMREST EQUIPPED) E138656 Fold the armrest down to use the armrest and cupholder. C-MAX (CCG)
Page 119: Universal Garage Door Opener
Universal Garage Door Opener HomeLink Wireless Control The universal garage door opener replaces System the common hand-held garage door (If Equipped) opener with a three-button transmitter that is integrated into the driver’s sun visor. WARNING The system includes two primary features, Do not use the system with any a garage door opener and a platform for garage door opener that does not...
Page 120 Universal Garage Door Opener 3. Using both hands, simultaneously, press and hold the desired HomeLink button and the hand-held transmitter button. DO NOT release either one until the HomeLink indicator light flashes slowly and then rapidly. When the indicator light flashes rapidly, both buttons may be released.
Page 121 Universal Garage Door Opener E142661 E142660 Press and hold the outer two function Red indicator light buttons simultaneously for Green indicator light approximately 20 seconds until the indicator lights above the buttons flash Press and hold one of the buttons on rapidly.
Page 122 Universal Garage Door Opener Press and hold the previously 5. Press and hold the previously programmed Genie button on the programmed button on the visor for 2 hand-held transmitter for 10 seconds. seconds. Repeat this step up to 3 times The indicator light will change from red until the garage door moves.
Page 123: Auxiliary Power Points
Auxiliary Power Points 12-volt DC power point • on the front of the center console • inside the center console storage bin WARNING • in the luggage compartment. Do not plug optional electrical accessories into the cigar lighter 110-volt AC power point (If Equipped) socket (if equipped).
Page 124 Auxiliary Power Points When the indicator light, located on the power point, is: • on — the power point is working, the ignition is on and a device is plugged • off — the power point is off, the ignition is off or no device is plugged in.
Page 125: Storage Compartments
Storage Compartments CENTER CONSOLE Stow items in the cupholder carefully as items may become loose during hard braking, acceleration or collisions, including hot drinks which may spill. Available console features include: E142433 Cupholder Storage compartment with auxiliary power point, auxiliary input jack, USB port and media Auxiliary power point OVERHEAD CONSOLE...
Page 126: Starting And Stopping The Engine
Starting and Stopping the Engine GENERAL INFORMATION IGNITION SWITCH WARNINGS Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. Do not park, idle or drive your vehicle on dry grass or other dry ground E72128 cover.
Page 127: Starting A Gasoline Engine
Starting and Stopping the Engine Ignition Modes Before starting the vehicle, check the following: • Make sure all occupants have fastened their safety belts. • Make sure the headlamps and electrical accessories are off. • Make sure the parking brake is on. •...
Page 128 Starting and Stopping the Engine 3-button remote Once the vehicle has started, it remains running until you press the button, even if the system does not detect a valid key. If you open and close a door while the vehicle is running, the system searches for a valid key.
Page 129: Engine Block Heater
Starting and Stopping the Engine 2. When your vehicle has stopped, move ENGINE BLOCK HEATER the transmission selector lever to EQUIPPED) position P and turn the key to position WARNINGS 3. Apply the parking brake. Failure to follow engine block heater Vehicles with Keyless Start instructions could result in property damage or serious personal injury.
Page 130: Using The Engine Block Heater
Starting and Stopping the Engine • Make sure that when in operation, the extension cord plug and heater cord plug connections are free and clear of water. This could cause an electric shock or fire. • Make sure your vehicle is parked in a clean area, clear of combustibles.
Page 131: Unique Driving Characteristics
C-MAX Hybrid. 2. Press the accelerator pedal fully. A pop up message stating Press OK to EV Modes (C-MAX Energi Only) Enable Engine will appear.
Page 132 Unique Driving Characteristics The vehicle may enter Enable Engine mode Note: You may notice higher engine speeds if the climate control is in a defrost mode upon start-up. This temporary condition is and the outside temperature is cold. A normal and necessary to heat up the cabin message Engine Enabled Due to Defrost and minimize emissions.
Page 133 Unique Driving Characteristics • Very high or low outside temperature Unique Hybrid Operating (to provide system cooling or heating) Characteristics For C-MAX Energi vehicles, climate Your vehicle behaves differently compared control demands by passengers may to a non-hybrid. Here is a description of the not directly cause the engine to run.
Page 134 Unique Driving Characteristics During certain events (such as vehicle Additional Tips: servicing) your low voltage 12-volt battery • Do not carry extra loads. may become disconnected or disabled. • Be mindful of adding external Once the battery is reconnected and after accessories that may increase driving the vehicle, the engine may aerodynamic drag.
Page 135 Unique Driving Characteristics Frequently asked questions Question Answer What are the series of clicks from the cargo The high voltage battery is electrically isol- area when I first turn the key in the ignition? ated from the rest of the vehicle when the key is off.
Page 136 Unique Driving Characteristics Question Answer Why does my engine rev up so high some- Your vehicle's engine and transmission are times when I accelerate? designed to deliver the power you need at the most efficient engine speed. This may be higher than expected during heavy accelerations, and may fluctuate during steady state driving.
Page 137: Fuel And Refueling
Fuel and Refueling • Automotive fuels can be harmful or SAFETY PRECAUTIONS fatal if swallowed. Fuel such as gasoline is highly toxic and if WARNINGS swallowed can cause death or Do not overfill the fuel tank. The permanent injury. If fuel is swallowed, pressure in an overfilled tank may call a physician immediately, even if no cause leakage and lead to fuel spray...
Page 138: Fuel Quality
Fuel and Refueling Do not be concerned if your engine FUEL QUALITY sometimes knocks lightly. However, if it knocks heavily while you are using fuel with Note: Use of any fuel other than those the recommended octane rating, see your recommended may cause powertrain authorized dealer to prevent any engine damage, a loss of vehicle performance and...
Page 139: Running Out Of Fuel
Fuel and Refueling Note: It is recommended to use a fuel Note: Do not use aftermarket funnels; they stabilizer if you consume less than a full will not work with the capless fuel system tank of fuel during an 18 month period. and can damage it.
Page 140: Refueling
Fuel and Refueling WARNINGS Switch off your vehicle when you are refueling. Do not smoke if you are near fuel or refueling your vehicle. Keep sparks, flames and smoking materials away from fuel. Stay outside your vehicle and do not leave the fuel pump unattended when refueling your vehicle.
Page 141: Fuel And Refueling
Fuel and Refueling Put the vehicle in park (P) and switch Note: A fuel spill concern may occur if the ignition off. overfilling the fuel tank. Do not overfill the tank to the point that the fuel is able to 2.
Page 142 Fuel and Refueling Note: Your vehicle features a locking fuel 5. Open the fuel filler door. door and an auto-sealing feature that locks the fuel tank refueling valve. Before you can refuel your vehicle, you must first press the button located on the center console. Pressing this button will unlock the fuel tank refueling valve allowing the fuel filler door to open so that you can insert the fuel filler...
Page 143 Fuel and Refueling If you did not close the fuel fill inlet Switch the ignition on prior to using the properly, a Check Fuel Fill Inlet message manual override. may appear on the information display. At 2. Remove the panel located in luggage the next opportunity, do the following: compartment on the right rear area of the vehicle hatch.
Page 144: Fuel Consumption
Fuel and Refueling 5. Key off and complete refueling within FUEL CONSUMPTION 20 minutes. If more than 20 minutes is required, close fuel door and repeat the Note: The amount of usable fuel in the procedure. empty reserve varies and should not be relied upon to increase driving range.
Page 145: Emission Control System
Do not park, idle, or drive your vehicle such non-Ford parts should be equivalent in dry grass or other dry ground cover. to genuine Ford Motor Company parts in The emission system heats up the performance and durability. engine compartment and exhaust system, which can start a fire.
Page 146 Fuel and Refueling Do not make any unauthorized changes to These temporary malfunctions can be your vehicle or engine. By law, vehicle corrected by filling the fuel tank with good owners and anyone who manufactures, quality fuel, properly closing the fuel fill repairs, services, sells, leases, trades inlet or letting the electrical system dry out.
Page 147 Fuel and Refueling If the vehicle’s engine or transmission has just been serviced, or the battery has recently run down or been replaced, the OBD-II system may indicate that the vehicle is not ready for I/M testing. To determine if the vehicle is ready for I/M testing, turn the ignition key to the on position for 15 seconds without cranking the engine.
Page 148: High Voltage Battery
High Voltage Battery Your vehicle consists of various GENERAL INFORMATION high-voltage components and wiring. All of the high-voltage power flows through WARNING specific wiring assemblies labeled as such Have the battery pack serviced only or covered with a solid orange convolute, by an authorized electric vehicle orange striped tape or both.
Page 149: High Voltage Battery
High Voltage Battery Note: The service disconnect has an outer lever to aid in the proper seating of the service disconnect lever. Remove this to disconnect the high-voltage service disconnect. The high-voltage service disconnect is located behind the rear fold down seats. Service disconnect location for non-Energi vehicles.
Page 150: Charging The High Voltage Battery
Position this equipment at least 18 inches (80 millimeters) above the floor. E145429 Ford recommends upgrading to the optional 240-volt charging station for faster more efficient charging. Using a 240-volt charging station will take approximately 2 ½ hours to fully charge an empty battery.
Page 151 High Voltage Battery Note: Your electrical source must meet Charge Port certain requirements for the high-voltage The charge port is located between the batteries to charge. The AC outlet must be front left side door and front left wheel a three-prong 110-120 volt AC outlet that is well.
Page 152 High Voltage Battery The light ring will also display the current • When the light on both right side state of charge when opening the doors. quadrants are on and the bottom left quadrant is pulsing, the charge is Charging between 50-75 percent.
Page 153: High Voltage Battery Cut-Off Switch
High Voltage Battery When waiting to charge (not actively 2. Press the button on the charging charging), the light ring will indicate the coupler. present state of charge of the high voltage 3. While holding the button, remove the battery as follows: charging coupler from the charge port •...
Page 154 High Voltage Battery 3. Remove your foot from the brake pedal and press the START/STOP button (ignition off). 4. Press the START/STOP button again to re-enable the vehicle. Note: After completing this process the vehicle will detect if the electrical system is safe and reactivate.
Page 155: Transmission
Transmission P (Park) AUTOMATIC TRANSMISSION This position locks the transmission and WARNINGS prevents the front wheels from turning. Come to a complete stop before putting Always set the parking brake fully your vehicle into and out of P (Park) and make sure the gearshift is latched in P (Park).
Page 156: Brake-Shift Interlock
Transmission Grade assist: Note: See your authorized dealer as soon as possible if this procedure is used. • Provides additional grade braking with Note: For some markets this feature will be a combination of engine motoring and disabled. high-voltage battery charging to help maintain vehicle speed when Use the brake shift interlock lever to move descending a grade.
Page 157 Transmission 4. Remove the tool and reinstall the panel. 5. Start the vehicle and release the parking brake. If Your Vehicle Gets Stuck In Mud or Snow Note: Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur.
Page 158: Brakes
Brakes Brake Assist GENERAL INFORMATION Brake assist detects when you brake Note: Occasional brake noise is normal. If heavily by measuring the rate at which you a metal-to-metal, continuous grinding or press the brake pedal. It provides continuous squeal sound is present, the maximum braking efficiency as long as you brake linings may be worn-out.
Page 159: Hints On Driving With Anti-Lock Brakes
Brakes When the accelerator pedal is released or PARKING BRAKE the brake pedal is applied, the brake controller automatically detects the WARNING amount of deceleration requested and Always set the parking brake fully optimizes how much of the deceleration and leave your vehicle with the will be produced by regenerative braking.
Page 160 Brakes WARNINGS If the engine is revved excessively, or if a malfunction is detected, the system will be deactivated. The system makes it easier to pull away when your vehicle is on a slope without the need to use the parking brake. When the system is active, your vehicle will remain stationary on the slope for two to three seconds after you release the brake...
Page 161: Traction Control
Traction Control System Indicator Lights and PRINCIPLE OF OPERATION Messages The traction control system helps avoid WARNING drive wheel spin and loss of traction. If a failure has been detected within If your vehicle begins to slide, the system the AdvanceTrac system, the applies the brakes to individual wheels stability control light will illuminate and, when needed, reduces engine power...
Page 162: Stability Control
Stability Control The AdvanceTrac with Roll Stability PRINCIPLE OF OPERATION Control system helps you keep control of your vehicle when on a slippery surface. WARNINGS The electronic stability control portion of Vehicle modifications involving the system helps avoid skids and lateral braking system, aftermarket roof slides and roll stability control helps avoid racks, suspension, steering system,...
Page 163: Using Stability Control
Stability Control USING STABILITY CONTROL AdvanceTrac® with Roll Stability Control (RSC®) The system automatically activates when you start your vehicle. The AdvanceTrac with RSC system cannot be completely turned off, but the electronic stability control and roll stability control portions of the system are disabled when the transmission is in position R.
Page 164: Parking Aids
Parking Aids Note: If your vehicle is equipped with PARKING AID (IF EQUIPPED) MyKey®, it is possible to prevent turning the sensing system off. See MyKey (page WARNINGS 49). To help avoid personal injury, please The sensing system warns the driver of read and understand the limitations obstacles within a certain range of the of the system as contained in this...
Page 165: Front Sensing System
Parking Aids E130178 Coverage area of up to 6 feet E130382 (1.8 meters) from the rear bumper. There is decreased Coverage area of up to 27 inches coverage area at the outer (70 centimeters) from the front corners of the bumper. of the vehicle and about 14 inches (35 centimeters) to the The system detects certain objects while...
Page 166: Active Park Assist
Parking Aids For specific information on the reverse The system may not function correctly if sensing portion of the system, refer to that something passes between the front section. bumper and the parking space (i.e. a pedestrian or cyclist) or if the edge of the neighboring parked vehicle is high from the ground (i.e.
Page 167: Parking Aids
Parking Aids Press the button. The touch screen the system to search on. displays a message and a corresponding Note: If the turn signal is not on, the system graphic to indicate it's searching for a automatically searches on the vehicle's parking space.
Page 168: Deactivating The Park Assist Feature
Parking Aids E130108 When you think the vehicle has enough space in front and behind it, or you hear a solid tone from the parking aid, bring the vehicle to a complete stop. E130109 • driving above approximately 20 mph When automatic steering is finished, the (35 km/h) for 30 seconds during an touch screen displays a message indicating...
Page 169: Troubleshooting The System
Parking Aids If a problem occurs with the system, a recurring or frequent system faults, contact warning message is displayed, followed an authorized dealer to have your vehicle by a chime. Occasional system messages serviced. may occur in normal operation. For Troubleshooting the System The system does not look for a space The traction control system may be off...
Page 170: Rear View Camera
Parking Aids The system does not position the vehicle where I want in the space A parked vehicle has a high attachment (i.e. salt sprayer, snowplow, moving truck bed, etc.) The parking space length or position of parked objects changed after your vehicle passed The temperature around your vehicle changes quickly (i.e.
Page 171 Parking Aids Note: If the image comes on while the transmission is not in R (Reverse), have the system inspected by your authorized dealer. Note: When towing, the camera only sees what is being towed behind your vehicle. This might not provide adequate coverage as it usually provides in normal operation and some objects might not be seen.
Page 172 Parking Aids Always use caution while reversing. This allows you to get a closer view of an Objects in the red zone are closest to your object behind the vehicle. The zoomed vehicle and objects in the green zone are image keeps the bumper in the image to farther away.
Page 173: Cruise Control
Cruise Control The indicator will display in the PRINCIPLE OF OPERATION instrument cluster. E71340 Cruise control lets you maintain a set speed without keeping your foot on the Setting a Speed accelerator pedal. Accelerate to the desired speed. USING CRUISE CONTROL 2.
Page 174 Cruise Control ECO Cruise Control This feature saves vehicle energy by relaxing acceleration compared to standard cruise control. For example, your vehicle may temporarily lose speed when going uphill. ECO will appear in the information display when ECO cruise control is activated. It can be switched on or off in the information display.
Page 175: Driving Aids
Driving Aids system. If this should occur, you will neither STEERING lose the ability to steer the vehicle manually nor will it cause permanent Electric Power Steering damage. Typical steering and driving maneuvers will allow the system to cool WARNINGS and steering assist will return to normal.
Page 176: Load Carrying
Load Carrying REAR UNDER FLOOR STORAGE E164183 Insert the ends of the cargo shade into the mounting features located behind the rear seat on the rear trim panels to install the E162198 cargo shade. The under floor storage compartments are To operate the cargo shade: located behind the front seats.
Page 177: Load Limit
Load Carrying Base Curb Weight - is the weight LOAD LIMIT of the vehicle including a full tank Vehicle Loading of fuel and all standard equipment. It does not include This section will guide you in the passengers, cargo, or optional proper loading of your vehicle to equipment.
Page 178: Load Carrying
Load Carrying WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available.
Page 179 Load Carrying E142517 CARGO E143817 GAWR (Gross Axle Weight Cargo Weight - includes all Rating) - is the maximum weight added to the Base Curb allowable weight that can be Weight, including cargo and carried by a single axle (front or optional equipment.
Page 180 Load Carrying E162603 Safety Compliance Certification GVW (Gross Vehicle Weight) - Label. The label shall be affixed is the Vehicle Curb Weight, plus to either the door hinge pillar, cargo, plus passengers. door-latch post, or the door edge GVWR (Gross Vehicle Weight that meets the door-latch post, Rating) - is the maximum next to the driver's seating...
Page 181 Load Carrying E142524 WARNINGS WARNINGS Exceeding the Safety Exceeding any vehicle weight Compliance Certification rating limitation could result Label vehicle weight rating limits in serious damage to the vehicle could result in substandard and/or personal injury. vehicle handling or performance, engine, transmission and/or structural damage, serious Steps for determining the...
Page 182 Load Carrying 4. The resulting figure equals the - 150 = 150 pounds. Yes, you have available amount of cargo and enough load capacity in your luggage load capacity. For vehicle to transport four friends example, if the “XXX” amount and your golf bags.
Page 183 Load Carrying the load capacity to transport the cement and your friend home. In metric units, the calculation would be: 635 kilograms - (2 x 99 kilograms) - (9 x 45 kilograms) = 635 - 198 - 405 = 32 kilograms. The above calculations also assume that the loads are positioned in your vehicle in a...
Page 184: Towing
Towing We recommend the use of a wheel lift and TOWING A TRAILER dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford WARNING Motor Company has not approved a slingbelt towing procedure. Vehicle Never tow a trailer with your damage may occur if towed incorrectly, or vehicle.
Page 185 Towing Recreational Towing Note: Put your climate control system in recirculated air mode to prevent exhaust fumes from entering the vehicle. See Climate Control (page 105). Follow these guidelines if you have a need for recreational (RV) towing. An example of recreational towing would be towing your vehicle behind a motorhome.
Page 186: Driving Hints
Driving Hints • When it is cold outside, park in a sunny BREAKING-IN location or climate-controlled environment. This may save fuel by You need to break in new tires for reducing the energy needed to heat the approximately 300 miles (480 cabin.
Page 187: Driving Through Water
Driving Hints • Use the recommended engine oil. DRIVING THROUGH WATER • Perform all regularly scheduled Note: Driving through deep water above maintenance. the recommended levels can cause vehicle • Use the coach and brake coach display damage. to get feedback on your economical drive style.
Page 188: Floor Mats
Driving Hints To install the floor mats, position the floor FLOOR MATS mat eyelet over the retention post and press down to lock in position. Remove in reverse order. E142666 WARNINGS Always use floor mats that are designed to fit the foot well of your vehicle, leaving the pedal area unobstructed, and which can be firmly secured to retention posts so that they...
Page 189: Roadside Emergencies
Roadside Assistance Card included in your Owner's Manual portfolio. U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. Roadside assistance will cover: If you need to arrange roadside assistance •...
Page 190: Hazard Warning Flashers
Do not attempt to push-start your increase the risk of fire and serious automatic transmission vehicle. Automatic injury. Ford Motor Company recommends transmissions do not have push-start that the fuel system be inspected by an capability. Attempting to push-start a authorized dealer after any collision.
Page 191 Roadside Emergencies Connecting the Jumper Cables 2. Check all battery terminals and remove any excessive corrosion before you Your vehicle has a 12-volt battery that has attach the battery cables. Ensure that two prongs accessible from under the vent caps are tight and level. hood.
Page 192 Roadside Emergencies WARNING Never connect the negative end of the cable to the negative (-) terminal of the discharged battery. A spark may cause an explosion of the gases that surround the battery. Always use the negative prong as a grounding point. Make sure that the cables are clear of fan blades, belts, the moving parts of both engines, or any fuel delivery system parts.
Page 193: Collision, Damage Or Fire Event
Roadside Emergencies COLLISION, DAMAGE OR FIRE EVENT Guidance for Ford Motor Company Electric and Hybrid-Electric Vehicles Equipped With High Voltage Batteries (Vehicle Owner/Operator/General Public) Electric and Hybrid-Electric Vehicle Considerations In the event of damage or fire involving an electric vehicle (EV) or hybrid-electric vehicle (HEV): •...
Page 194 • For vehicles in Canada, notify Ford • Avoid contact with leaking fluids and Motor Company 1-800-565-3673 gases, and remain out of the way of (then follow the prompts on the voice...
Page 195: Post-Crash Alert System
Roadside Emergencies POST-CRASH ALERT SYSTEM The system flashes the turn signal lamps and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the safety belt pretensioners. The horn and lamps will turn off when: •...
Page 196: Customer Assistance
A reasonable time must be allowed to Oakville, Ontario L6K 0C8 perform a repair after taking your vehicle Telephone to the authorized dealer. Repairs will be made using Ford or Motorcraft® parts, or 1-800-565-3673 (FORD) remanufactured or other parts that are Online authorized by Ford.
Page 197: In California (U.s. Only)
2. Four or more repair attempts are made Ford in writing before pursuing remedies on the same nonconformity (a defect under your state’s warranty laws. Ford is or condition that substantially impairs also allowed a final repair attempt in some the use, value or safety of the vehicle) states.
Page 198: The Better Business Bureau (Bbb) Auto Line Program (U.s. Only)
BBB. Canadian dealers. In those cases where You are not bound by the decision, and you continue to feel that the efforts by Ford may reject the decision and proceed to of Canada and the authorized dealer to...
Page 199: Getting Assistance Outside The U.s. And Canada
CAMVAP decisions are fast, fair, FORD MOTOR COMPANY and final as the arbitrator’s award is FORD EXPORT OPERATIONS & GLOBAL binding on both you and Ford of Canada. INITIATIVES CAMVAP services are available in all Customer Relationship Center Canadian territories and provinces. For...
Page 200: Ordering Additional Owner's Literature
(VIN) and new REPORTING SAFETY DEFECTS address with Ford Motor Company Export (U.S. ONLY) Operations & Global Growth Initiatives by emailing expcac@ford.com. If you are in another foreign country, contact the nearest authorized dealer.
Page 201: Reporting Safety Defects (Canada Only)
Customer Assistance To contact NHTSA, you may call You can also obtain other the Vehicle Safety Hotline information about motor vehicle toll-free at 1-888-327-4236 (TTY: safety from 1-800-424-9153); go to http://www.safercar.gov. http://www.safercar.gov; or write REPORTING SAFETY DEFECTS Administrator (CANADA ONLY) 1200 New Jersey Avenue, If you believe that your vehicle has Southeast...
Page 202: Fuses
Fuses FUSE SPECIFICATION CHART WARNINGS To reduce risk of electrical shock, Pre-Fuse Box always replace the cover to the power distribution box before Your vehicle has a pre-fuse box attached reconnecting the battery or refilling fluid to the power distribution box. There is a reservoirs.
Page 203 Fuses Fuse or relay number Fuse amp rating Protected components 50A Midi Cooling fan module 50A Midi Electric water pump 50A Midi Body control module supply 1 50A Midi Body control module supply 2 — Not used — Not used 40A** Anti-lock brake system pump 30A**...
Page 204 Fuses Fuse or relay number Fuse amp rating Protected components Electronic power assist steering module 15 Mass air flow sensor 15A* Powertrain control module 10A* Electronic air conditioning compressor / Positive temperature coefficient heater 10A* Engine control module, Powertrain control module Charge port light ring (C-MAX Energi) 20A*...
Page 205 Fuses Passenger Compartment Fuse The fuse panel is located on the right-hand Panel side below the glove box. You may need to remove a trim panel to access it. E129926 Fuse or relay number Fuse amp rating Protected components Fuel pump supply —...
Page 206 Fuses Fuse or relay number Fuse amp rating Protected components Interior light, Driver door switch pack, Glove box illumination, Overhead console switch bank Cigar lighter, Second row power point Autowipers module, Auto-dimming rear view mirror Not used (spare) — Not used Liftgate release Driver door unlock supply 7.5A...
Page 207: Luggage Compartment Fuse Panel
Fuses Fuse or relay number Fuse amp rating Protected components Drive door unlock ground 7.5A Electronic 15 feed Restraints control module, Passenger air bag deactivation indicator — Not used Not used (spare) — Not used Luggage Compartment Fuse Panel The fuse panel is located in the luggage compartment behind the left side wheel well.
Page 208 Fuses Fuse or relay number Fuse amp rating Protected components Door control unit rear right — Not used Driver seat motor Heated rear window — Not used Battery electronics control module — Not used Charger (C-MAX Energi) — Not used —...
Page 209: Changing A Fuse
Fuses Fuse or relay number Fuse amp rating Protected components Driver seat heater Passenger seat heater — Not used Power sun shade — Not used — Not used — Not used — Not used — Not used — Not used —...
Page 210 Fuses Standard Fuse Amperage Rating and Color Color Fuse rating Mini fuses Standard Maxi fuses Cartridge Fuse link fuses maxi fuses cartridge Grey Grey Violet Violet Pink Pink 7.5A Brown Brown Blue Blue Yellow Yellow Yellow Blue Blue Natural Natural Natural Natural Green...
Page 211: Maintenance
Have your vehicle serviced regularly to help (Park). maintain its roadworthiness and resale 2. Turn off the engine and remove the key value. There is a large network of Ford (if equipped). authorized dealers that are there to help you with their professional servicing 3.
Page 212: Under Hood Overview - 2.0L Hybrid
Maintenance 2. Go to the front of the vehicle and 5. To close the hood, lower and secure locate the secondary release lever, the prop rod in the clip. which is located under the front of the 6. Lower the hood and allow it to drop the hood, to your right of the center of the last 10-12 inches (25 to 30 vehicle (driver's side), near the...
Page 213 Maintenance E162485 Engine coolant reservoir cap. See Engine Coolant Check (page 213). Engine oil filler cap. See Engine Oil Check (page 212). Engine oil dipstick. See Engine Oil Dipstick (page 212). Engine air filter cover. See Changing the Engine Air Filter (page 229). Inverter system controller.
Page 214: Engine Oil Dipstick
Note: Check the level before starting the engine. Remove the filler cap. Note: Make sure that the level is between 2. Add engine oil that meets the Ford the MIN and the MAX marks. specifications. See Capacities and Specifications (page 265).
Page 215: Engine Coolant Check
Rotunda tool pedals. 300-ROB75240 available from your dealer. The Service: Oil reset complete Ford does not recommend the use of message will no longer be displayed. hydrometers or coolant test strips for 8. Rotate the key to the off position. For measuring coolant concentrations.
Page 216: Adding Coolant
As long as the coolant is 300-ROB75240 available from your dealer. clear and uncontaminated, this color change Ford does not recommend the use of does not indicate the coolant has degraded hydrometers or coolant test strips for nor does it require the coolant to be drained, measuring coolant concentrations.
Page 217 Recycled Engine Coolant Adding Engine Coolant Ford Motor Company does not recommend Unscrew the engine coolant reservoir the use of recycled engine coolant since a cap slowly. Any pressure will escape Ford-approved recycling process is not yet as you unscrew the cap.
Page 218 Maintenance Vehicles driven year-round in non-extreme When Fail-Safe Mode Is Activated climates should use prediluted coolant WARNINGS meeting the Ford specification for optimum cooling system and engine Fail-safe mode is for use during protection. emergencies only. Operate the vehicle in fail-safe mode only as long...
Page 219: Automatic Transmission Fluid Check
Add fluid to fill the reservoir if the level is low. Only use a washer fluid that meets • if the transmission is not working Ford specifications. See Capacities and properly. Specifications (page 265). • if you notice some sign of fluid leakage.
Page 220: Changing The 12V Battery
Maintenance When a low voltage battery replacement CHANGING THE 12V BATTERY is necessary, see an authorized dealer to replace the low voltage battery with a Ford WARNINGS recommended replacement low voltage Batteries normally produce explosive battery that matches the electrical...
Page 221: Checking The Wiper Blades
Maintenance presets, are also maintained in memory by Note: Always dispose of automotive power from the low voltage battery. When batteries in a responsible manner. Follow a technician disconnects and connects the your local authorized standards for disposal. low voltage battery, these settings are Call your local authorized recycling center erased.
Page 222: Changing The Front Wiper Blades
Maintenance Note: The windshield wiper blades are different in length. If you install wiper blades of the wrong length, the wipers may not work correctly. If equipped with autowipers, the rain sensor may not work correctly. Note: Make sure that the wiper blade locks into place.
Page 223: Adjusting The Headlamps
Maintenance E142592 8 feet (2.4 meters) E130060 Center height of lamp to ground 2. Slightly rotate the wiper blade from the 25 feet (7.6 meters) wiper arm Horizontal reference line 3. Disengage the wiper blade from the wiper arm. Park the vehicle directly in front of a wall or screen on a level surface, 4.
Page 224: Removing A Headlamp
Maintenance REMOVING A HEADLAMP E142465 4. On the wall or screen you will observe a flat zone of high intensity light E142468 located at the top of the right hand Make sure the headlamp control is in portion of the beam pattern. If the top the off position and open the hood.
Page 225: Replacing Headlamp Bulbs
Maintenance • Presence of thin mist (no streaks, drip Locating the headlamp bulbs: marks or droplets). • Fine mist covers less than 50% of the lens. Examples of unacceptable moisture (usually caused by a lamp water leak) are: • Water puddle inside the lamp. •...
Page 226 Maintenance Replacing Fog, Park and Turn Signal Bulbs E162551 Remove the headlamp assembly. 2. Remove service cap. E162553 3. Disconnect the electrical connector. Note: You cannot separate the fog lamp bulb from the bulb holder. 4. Remove bulb from the headlamp assembly by turning it Remove the fog lamp cover counterclockwise, then pull it straight...
Page 227 Maintenance Replacing Tail, Brake and Turn 5. Turn the bulb holder counterclockwise Signal Bulbs and remove it. 6. Install the new bulb in reverse order. E162555 E162553 Make sure the headlamp control is in Remove the screws from the splash the off position.
Page 228 Maintenance E162559 E162557 Remove the bulb holder. 4. Remove the wing nut. 8. Gently press the bulb into the bulb 5. Gently pull the lamp assembly away holder, then turn the bulb from the vehicle. counterclockwise and remove the bulb. A.
Page 229: Bulb Specification Chart
Maintenance Replacing License Plate Lamp Bulb E162563 E72789 3. Insert a suitable tool into the holes. Carefully release the spring clip. 4. Carefully pull the lamp towards the 2. Remove the lamp. front of the vehicle in order to release the spring clips.
Page 230 Maintenance Function Trade number Headlamps high beam (Halogen) 9005LL Headlamp low beam (Halogen) H11LL Sidemarker - front Park lamp - front Turn lamp - front W21W Fog lamps H10 (9145) Tail/brake lamp 3157K Turn lamp - rear Backup lamp License plate lamp * High-mount brake lamp * Interior lamps * To replace these lamps - see your authorized dealer.
Page 231: Changing The Engine Air Filter
Ford dealer. removed and do not remove it while the engine is running. Note: When changing the air filter element, use only the air filter element listed.
Page 232 Maintenance A. Air cleaner assembly B. Air cleaner cover C. Air cleaner outlet tube D. Positive crankcase ventilation (PCV) tube E. Air cleaner intake tube Removing the Engine Air Filter Element E162536 5. Lift the air cleaner assembly (A) from the mounting studs, then rotate and pull it towards the front of the vehicle.
Page 233 Maintenance 4. Install and tighten the bolts to each side of the air cleaner assembly (A) as shown with arrows. E162538 Install the new engine air filter into the engine air cleaner assembly. E162541 2. Install the air cleaner cover (B) and tighten the 5 bolts.
Page 234: Vehicle Care
Vehicle Care GENERAL INFORMATION CLEANING THE EXTERIOR Your Ford or Lincoln authorized dealer has Wash your vehicle regularly with cool or many quality products available to clean lukewarm water and a neutral pH your vehicle and protect its finishes. shampoo, such as Motorcraft Detail Wash.
Page 235: Waxing
Vehicle Care • Wash your vehicle first, using cool or • Use a quality wax that does not contain lukewarm water and a neutral pH abrasives. shampoo, such as Motorcraft Detail • Follow the manufacturer’s instructions Wash. to apply and remove the wax. •...
Page 236: Cleaning The Windows And Wiper Blades
Vehicle Care • Never wash or rinse any ignition coil, WARNINGS spark plug wire or spark plug well, or On vehicles equipped with the area in and around these locations. seat-mounted airbags, do not use • Cover the battery, power distribution chemical solvents or strong box, and air filter assembly to prevent detergents.
Page 237: Cleaning Leather Seats
Vehicle Care Clean the instrument panel and cluster 4. Remove the soaked cloth and if it is not lens with a clean, damp, white cotton soiled badly, use this cloth to clean the cloth, then use a clean and dry white area by using a rubbing motion for 60 cotton cloth to dry these areas.
Page 238: Repairing Minor Paint Damage
Vehicle Care • Clean the wheels weekly using REPAIRING MINOR PAINT Motorcraft Wheel and Tire Cleaner. DAMAGE Apply using manufacturer's instructions. Your authorized dealer has touch-up paint • Use a sponge to remove heavy to match your vehicle’s color. Take your deposits of dirt and brake dust color code (printed on a sticker in the accumulation.
Page 239: Fuel System
Vehicle Care Battery • Touch-up exposed or primed metal to prevent rust. • Check and recharge as necessary. Keep • Cover chrome and stainless steel parts connections clean. with a thick coat of auto wax to prevent • If storing your vehicle for more than 30 discoloration.
Page 240 Vehicle Care • Check brake pedal operation. Drive your vehicle 15 feet (4.5 meters) back and forth to remove rust build-up. • Check fluid levels (including coolant, oil and gas) to make sure there are no leaks, and fluids are at recommended levels.
Page 241: Wheels And Tires
Wheels and Tires TEMPORARY MOBILITY KIT Note: You should use the temporary mobility kit sealant compound in the canister for one tire only. See your Ford authorized dealer for additional replacement sealant canisters. E144618 Air compressor (inside) Diverter knob On and off button...
Page 242 Note: Do not drive further than 120 miles gloves provided to avoid an allergic (200 kilometers). Drive only to the closest reaction. Ford Motor Company authorized dealer or • Keep the kit away from children. tire repair shop to have your tire inspected.
Page 243 Wheels and Tires • When inflating a tire or other objects, Do not remove any foreign object that has use the black air hose only. Do not use pierced the tire. If a puncture is located in the transparent hose, which is designed the tire sidewall, stop and call roadside for sealant application only.
Page 244 Wheels and Tires Push and turn dial (A) Note: If you experience any unusual counterclockwise to the sealant vibration, ride disturbance or noise while position. Turn on the kit by pressing the driving, reduce your speed until you can on and off button (B). safely pull off to the side of the road to call for roadside assistance.
Page 245 Wheels and Tires Note: After you use the sealant, an authorized Ford dealer must replace the tire pressure monitoring system sensor and the valve stem on the wheel. Check the tire pressure any time within the 120 miles (200 kilometers) by performing the procedure from Second stage: Checking tire pressure listed previously.
Page 246 Installation of the Sealant Canister to compressor housing. the Kit Note: If you experience any difficulties with the removal or installation of the sealant canister, consult your Ford Motor Company authorized dealer for assistance. E144626 E144629 Align the sealant canister with the kit Be sure to check the sealant compound's housing.
Page 247: Tire Care
U.S. Department of TIRE CARE Transportation Tire quality Information About Uniform grades: The U.S. Department of Tire Quality Grading Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it. Treadwear...
Page 248 Wheels and Tires The traction grades, from highest Federal Motor Vehicle Safety to lowest are AA, A, B, and C. The Standard No. 139. Grades B and A grades represent the tire’s ability represent higher levels of to stop on wet pavement as performance on the laboratory measured under controlled test wheel than the minimum...
Page 249 Wheels and Tires *kPa: Kilopascal, a metric unit of Information Contained on the air pressure. Tire Sidewall *PSI: Pounds per square inch, a Both United States and Canada standard unit of air pressure. Federal regulations require tire manufacturers to place *Cold tire pressure: The tire standardized information on the pressure when the vehicle has...
Page 250 Wheels and Tires A. P: Indicates a tire, designated G. H: Indicates the tire's speed by the Tire and Rim Association, rating. The speed rating denotes that may be used for service on the speed at which a tire is cars, sport utility vehicles, designed to be driven for extended minivans and light trucks.
Page 251 Wheels and Tires J. Tire Ply Composition and Letter mph ( km/h) Material Used: Indicates the rating number of plies or the number of 168 mph (270 km/h) layers of rubber-coated fabric in the tire tread and sidewall. Tire 186 mph (299 km/h) manufacturers also must indicate Note: For tires with a maximum the ply materials in the tire and the...
Page 252 Wheels and Tires *Traction: The traction grades, The tire suppliers may have from highest to lowest are AA, A, additional markings, notes or B, and C. The grades represent the warnings such as standard load tire's ability to stop on wet or radial tubeless.
Page 253 Wheels and Tires C. Maximum Load Dual lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a dual, defined as four tires on the rear axle (a total of six or more tires on the vehicle).
Page 254 Numbers of 70 or automatic service station gauges lower indicate a short sidewall. may be inaccurate. Ford recommends the use of a digital D. D: Indicates a diagonal type tire. or dial-type tire pressure gauge R: Indicates a radial type tire.
Page 255 Wheels and Tires (affixed to either the door hinge When weather temperature pillar, door-latch post, or the door changes occur, tire inflation edge that meets the door-latch pressures also change. A 10°F post, next to the driver's seating (6°C) temperature drop can position), or Tire Label which is cause a corresponding drop of 1 located on the B-Pillar or the edge...
Page 256 Wheels and Tires 3. Add enough air to reach the Inspecting Your Tires and recommended air pressure. Wheel Valve Stems Note: If you overfill the tire, release Periodically inspect the tire treads air by pressing on the metal stem for uneven or excessive wear and in the center of the valve.
Page 257 Wheels and Tires Tire Wear or suspected have the tire inspected by a tire professional. Tires can be damaged during off-road use, so inspection after off-road use is also recommended. WARNING Tires degrade over time depending on many factors E142546 such as weather, storage When the tread is worn down to conditions, and conditions of use...
Page 258 Use of any tire or wheel four numbers represent the week not recommended by Ford can and year the tire was built. For affect the safety and performance example, the numbers 317 mean of your vehicle, which could result the 31st week of 1997.
Page 259 For a mounting pressure more WARNINGS than 20 psi (1.38 bar) greater than If your vehicle is stuck in the maximum pressure, a Ford snow, mud or sand, do not dealer or other tire service rapidly spin the tires. Spinning the...
Page 260 Wheels and Tires Driving habits have a great deal Tire and Wheel Alignment to do with your tire mileage and A bad jolt from hitting a curb or safety. pothole can cause the front end *Observe posted speed limits of your vehicle to become misaligned or cause damage to *Avoid fast starts, stops and turns your tires.
Page 261: Using Snow Chains
Ford. Use of different in brand, size or any tire or wheel not recommended by appearance from the road tires and...
Page 262 Wheels and Tires Each tire, including the spare (if When the malfunction indicator is provided), should be checked illuminated, the system may not be able monthly when cold and inflated to detect or signal low tire pressure as to the inflation pressure intended.
Page 263 Wheels and Tires You should always have your tires serviced When Your Temporary Spare Tire is by an authorized dealer. Installed Check the tire pressure periodically (at When one of your road tires needs to be least monthly) using an accurate tire replaced with the temporary spare, the gauge.
Page 264 Wheels and Tires Low tire pressure Possible cause Customer action required warning light Solid warning light Tire(s) under-inflated Make sure tires are at the proper pres- sure. See Inflating your tires in this chapter. After inflating your tires to the manufacturer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar),...
Page 265: Technical Specifications
Ib-ft (Nm) M12 x 1.5 100 (135) Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any wheel disturbance (such as tire rotation, changing a flat tire, wheel removal).
Page 266 Wheels and Tires E145950 Wheel pilot bore Inspect the wheel pilot bore and mounting surface prior to installation. Remove any visible corrosion or loose particles. C-MAX (CCG)
Page 267: Capacities And Specifications
Capacities and Specifications ENGINE SPECIFICATIONS Engine 2.0L ATK iVCT Engine Cubic inches Required fuel Minimum 87 octane Firing order 1-3-4-2 Ignition system Coil on plug (COP) Compression ratio 12.3:1 Spark plug gap 0.051 in. ± 0.002 in. (1.3 mm ± 0.05 mm) C-MAX (CCG)
Page 268: Motorcraft Parts
For spark plug replacement, see your authorized dealer. Replace the spark plugs at the appropriate intervals. Refer to Scheduled Maintenance for the replacement intervals.Note: Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft® or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used.
Page 269: Vehicle Identification Number
Capacities and Specifications VEHICLE IDENTIFICATION Make, vehicle line, series, body NUMBER type Engine type The vehicle identification number is Check digit located on the left-hand side of the instrument panel. Model year Assembly plant Production sequence number VEHICLE CERTIFICATION LABEL E142476 Please note that in the graphic, XXXX is representative of your vehicle identification...
Page 270: Transmission Code Designation
Capacities and Specifications The National Highway Traffic Safety TRANSMISSION CODE Administration Regulations require that a DESIGNATION Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label shall be affixed to either the door hinge pillar, the door latch post, or the edge of the door near the door latch, next to the driver's seating position.
Page 271: Technical Specifications
Capacities and Specifications TECHNICAL SPECIFICATIONS Item Capacity Ford part name or equi- Ford part number / valent Ford specification Between MIN and Motorcraft DOT 4 LV PM-20 / Brake fluid MAX on reservoir High Performance WSS-M6C65-A2 Hinges, latches, Not applicable...
Page 272: Capacities And Specifications
Capacities and Specifications Item Capacity Ford part name or equi- Ford part number / valent Ford specification Inverter system 1.1 quarts (1L) controller coolant Windshield Fill as required Motorcraft Premium ZC-32-A1 or ZC-32-B1 washer fluid Windshield Wash (U.S.) Concentrates (U.S.
Page 273 The design of your engine allows for the use of Motorcraft engine oils or equivalent oils that meet Ford specifications. It is also acceptable to use an engine oil of recommended viscosity grade that meets API SN requirements and displays the API certification mark for gasoline engines.
Page 274: Audio System
MP3 individual tracks and folder compact discs may not function correctly structures work as follows: when used in Ford CD players. • There are two different modes for MP3 disc playback: MP3 track mode Note: Do not insert CDs with homemade...
Page 275: Audio Unit - Vehicles With: Am/Fm/Cd/Sync
Audio System • MP3 folder mode represents a folder AUDIO UNIT - VEHICLES WITH: structure consisting of one level of AM/FM/CD/SYNC folders. The CD player numbers all MP3 tracks on the disc (noted by the .mp3 WARNING file extension) and all folders containing MP3 files, from F001 Driving while distracted can result in (folder) T001 (track) to F253 T255.
Page 276: Audio System
Audio System E162867 Eject: Press this button to eject a CD. Cursor arrows: Press these buttons to scroll through on-screen audio system choices. OK: Press this button to confirm menu selections. INFO: Press this button to access any available radio or CD information. TUNE - and TUNE +: Press these buttons to manually search the frequency band.
Page 277: Audio Unit - Vehicles With: Premium Am/Fm/Cd
Audio System ON/OFF: Press this button to switch the system off and on. Turn to adjust the volume. MENU: Press this button to access different audio system features. See Menu Structure later in this section. SOUND: Press this button to access settings for Treble, Middle, Bass, Fade and Balance.
Page 278 Audio System E143843 - TUNE +: Press this button to manually search through the radio frequency band. ON/OFF and VOL: Press this button to switch the audio system off and on. Turn to adjust the volume. Eject: Press this button to eject a CD. SEEK: Press this button to go to the next station up or down the radio frequency band or the next or previous track on a CD.
Page 279: Audio Unit - Vehicles With: Sony Am/Fm/Cd
Audio System Note: The CD slot is directly above the AUDIO UNIT - VEHICLES WITH: touchscreen. SONY AM/FM/CD Note: The MyFord Touch system controls most of the audio features. See MyFord WARNING Touch (page 322). Driving while distracted can result in loss of vehicle control, crash and injury.
Page 280 Audio System - TUNE +: In radio mode, press these buttons to manually search through the radio frequency band. In SIRIUS mode, press these buttons to find the next or previous available satellite radio station. Volume: Turn this control to adjust the volume. SOUND: Press this button to access settings for Treble, Middle, Bass, Balance and Fade.
Page 281 Audio System SIRIUS Set Category Select to view channel categories (such as Pop, Rock or News). If you select a category, seek and scan functions only stop on channels in that category. Alerts Select to turn off or turn on alerts for songs, artists or teams.
Page 282: Digital Radio
Audio System Clock Settings Set Time Select to set the time. Set Date Select to set the calendar date. 24h Mode Select to view clock time in a 12-hour mode or 24-hour mode. Display Settings Dimming Select to change display brightness. Language Select to display the language in English, French or Spanish.
Page 283 Audio System When HD Radio broadcasts are active, you • Memory presets allow you to save an can access the following functions: active channel as a memory preset. Touch and hold a memory preset slot • Scan allows you to hear a brief until the sound returns.
Page 284: Satellite Radio
SIRIUS® broadcasts a variety of music, HD Radio logos are proprietary trademarks news, sports, weather, traffic and of iBiquity Digital Corp. Ford Motor entertainment satellite radio channels. For Company and iBiquity Digital Corp. are not more information and a complete list of...
Page 285 Ford Motor Company shall not be of your vehicle. See an authorized dealer responsible for any such programming for availability.
Page 286 Audio System Troubleshooting Radio display Condition Possible action Acquiring Radio requires more than No action required. This two seconds to produce message should disappear audio for the selected shortly. channel. Sat Fault/SIRIUS system There is an internal module If this message does not failure or system failure present.
Page 287: Audio Input Jack
Audio System The auxiliary input jack allows you to AUDIO INPUT JACK connect and play music from your portable music player through your vehicle speakers. WARNINGS You can use any portable music player Driving while distracted can result in designed for use with headphones. Your loss of vehicle control, crash and audio extension cable must have male injury.
Page 288: Media Hub
Audio System The USB port allows you to plug in media playing devices, memory sticks and charge devices (if supported). See SYNC (page 287). MEDIA HUB (IF EQUIPPED) The media hub is located in the center console and has the following features: E142605 A/V inputs SD card slot...
Page 289: Sync
SYNC GENERAL INFORMATION • Use the advanced voice recognition SYNC is an in-vehicle communications system system that works with your Bluetooth-enabled cellular phone and • Charge your USB device (if your device portable media player. This allows you to: supports this). •...
Page 290 SYNC Times are subject to change due to When using SYNC: holidays. • Do not operate playing devices if the power cords or cables are broken, split SYNC Owner Account or damaged. Place cords and cables out of the way, so they do not interfere Why do I need a SYNC owner account? with the operation of pedals, seats, •...
Page 291: Using Voice Recognition
SYNC module. Ford Motor This system helps you control many Company and Ford of Canada will not features using voice commands. This access the system data for any purpose allows you to keep your hands on the other than as described absent consent, a wheel and focus on what is in front of you.
Page 292: System Interaction And Feedback
SYNC System Interaction and Feedback The default setting is to a higher level of interaction in order to help you learn to use The system provides feedback through the system. You can change these settings audible tones, prompts, questions and at any time.
Page 293: Using Sync With Your Phone
SYNC When you say: The system: "Media candidate lists off" Makes a best guess from the media candidate list. You may still occasionally be asked questions. "Media candidate lists on" Clarifies your voice command for media candidates. "Phone candidate lists off" Makes a best guess from the phone candidate list.
Page 294 SYNC Pairing a Phone for the First Time Press the phone button, and then scroll to System Settings. Press OK. Note: SYNC can support downloading up 2. Scroll to Bluetooth Devices. Press OK. to approximately 1000 entries per Bluetooth-enabled cellular phone. 3.
Page 295 SYNC "PHONE" "DIAL" "Call history outgoing" "411 (four-one-one)", "911" (nine-one- one) "Connections" "700" (seven hundred) "Dial" "800" (eight hundred) "Go to privacy" "900" (nine hundred) "Hold" "Pound" (#) "Join" "Number <0-9>" "Menu" "Asterisk" (*) "Phone book <name>" "Clear" (deletes all entered digits) "Delete"...
Page 296 SYNC Receiving Calls "MENU" When receiving a call, you can: "Signal" • Answer the call by pressing the phone "Text message inbox" button. • Reject the call by pressing and holding Words in ( ) are optional and do not have the phone button.
Page 297 SYNC When you select: You can: 2. Access the desired contact through SYNC or use voice commands to place the second call. Once actively in the second call, press MENU. 3. Scroll to Join Calls, and press OK. Press OK again when Join Calls? appears.
Page 298 SYNC When you select: You can: Note: The system attempts to automatically re-download your phonebook and call history each time your phone connects to SYNC (if the auto download feature is on and your Bluetooth-enabled cellular phone supports this feature). Access and call any contacts in your previously down- Phonebook loaded phonebook.
Page 299 SYNC Text Messaging Sending, Downloading and Deleting Your Text Messages Note: This is a phone-dependent feature. Note: Forwarding a text message is a SYNC allows you to receive, send, speed-dependent feature and is only download and delete text messages. The available when your vehicle is traveling at 3 system can also read incoming text mph (5 km/h) or less.
Page 300: Accessing Your Phone Settings
Can't wait to see you each text message with the following I'm stuck in traffic signature: "This message was sent from my <Ford or Lincoln>". Accessing Your Phone Settings Pre-defined text message options These are phone-dependent features. Your phone settings allow you to access and...
Page 301 SYNC When you select: You can: If your phone supports in-band ringing, your phone's ring tone plays when you choose Phone Ringer. Message Notification Have the option of hearing an audible tone to notify you when a text message arrives. 1.
Page 302 SYNC Press the phone button to enter the 3. Scroll to Bluetooth Devices. Press OK. phone menu 4. Scroll to select from the following 2. Scroll to System Settings. Press OK. options: If you select: You can: See Using SYNC With Your Phone (page 291).
Page 303 SYNC Advanced Press the phone button to enter the phone menu The Advanced menu allows you to access 2. Scroll to System Settings. Press OK. and set prompts, languages, defaults, perform a master reset, install an 3. Scroll to Advanced. Press OK. application and view system information.
Page 304: Sync Applications And Services
SYNC If you select: You can: Press OK to select. MAP Profile This is a Bluetooth component, which can further help your phone with the exchange of text messages. Return Exit the current menu. WARNINGS SYNC APPLICATIONS AND Do not wait for 911 Assist to make an SERVICES emergency call if you can do it yourself.
Page 305 SYNC If a crash deploys an airbag (excluding • You must pair and connect a knee airbags and rear inflatable safety Bluetooth-enabled and compatible belts [if equipped]) or activates the fuel cell phone to SYNC. pump shut-off, your SYNC-equipped • A connected Bluetooth-enabled phone vehicle may be able to contact emergency must have the ability to make and...
Page 306: Vehicle Health Report
SYNC 911 Assist May Not Work If Note: Your Vehicle Health Report feature requires activation before use. Visit • Your cellular phone or 911 Assist www.SYNCMyRide.com to register. There hardware sustains damage in a crash. is no fee or subscription associated with •...
Page 307 Return: Press OK to exit the menu. Run Report? Press OK for SYNC to run a health report of your vehicle's diagnostic systems and send the results to Ford where it combines with scheduled maintenance information, open recalls and other field service actions and vehicle inspec- tion items that still need servicing from an authorized dealer.
Page 308 SYNC Services Terms and Conditions at Services portal. www.SYNCMyRide.com. If you do not want Ford or its service providers to collect your 5. Once you connect to the service, follow vehicle travel information or other the voice prompts to request the...
Page 309 SYNC Directions or Business search to speak 3. While on an active route, you can select with a live operator. The system may or say "Route summary" or "Route prompt you to speak with an operator status" to view the Route Summary when it has difficulty matching your turn list or the Route Status ETA.
Page 310: Using Sync With Your Media Player
SYNC Press OK and scroll through selections of: USING SYNC WITH YOUR • Play All MEDIA PLAYER • Albums You can access and play music from your • Genres digital music player over your vehicle's • Playlists speaker system using the system's media menu or voice commands.
Page 311 SYNC "USB" "USB" "Play playlist <name>" "Search artist <name>" "Play previous folder" "Search genre <name>" "Play previous track" "Search song <name>" "Play song <name>" "Search track <name>" "Play track <name>" "Shuffle off" "Shuffle on" "Refine album <name>" "Similar music" "Refine artist <name>" "What's playing?"...
Page 312: Media Menu Features
SYNC Voice command guide "Search" or "Play" artist, The system searches for specific artist, track or album track or album information from the music indexed through the USB port. "Refine" This allows you to make your previous command more specific. For example, if you asked to search and play all music by a certain artist, you could then say, "Refine album"...
Page 313 SYNC When you select: You can: Bluetooth Audio: This is a phone-dependent feature that allows you to stream music playing on your Bluetooth- enabled phone. If supported by your device, you can press SEEK to play the previous or next track. SYNC Line In: Press OK to select and play music from your portable music player over your vehicle's speakers.
Page 314 SYNC When you select: You can: System Settings Access Bluetooth Device menu listings (Add, Connect, Set as Primary, On and Off, Delete) as well as Advanced menu listings (prompts, languages, defaults, master reset, install application and system information). Exit Media Menu Press OK to exit the media menu.
Page 315 SYNC When you select: You can: 1. Press OK to select. You can select to play All Artists or any indexed artist. 2. Scroll to choose the desired artist. Press OK. Albums Sort all indexed media by albums. If there are fewer than 255 indexed albums, the system lists them alphabetically in flat file mode.
Page 316 SYNC When you select: You can: Press OK to select. The system creates a new list of similar songs and begins playing. This feature does not include tracks with incomplete metadata information. Return Exit the current menu. With certain playing devices, if your metadata tags are not populated, the tracks are not available in voice recognition, play menu or similar music.
Page 317 SYNC When you select: You can: Press OK to select. Return Exit the current menu. This is a speed-dependent feature. Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth features. Press AUX and then MENU to enter Advanced the media menu.
Page 318: Sync Troubleshooting
SYNC When you select: You can: Master Reset Completely erase all information stored on SYNC (all phonebook, call history, text messages and all paired devices) and return to the factory default settings. Application Download new software applications (if available) and then load the desired applications through your USB port.
Page 319 SYNC Phone issues Issue Possible cause(s) Possible solution(s) The system says Phonebook This may be a limitation on · Try pushing your phone- Downloaded but the your phone's capability. book contacts to SYNC by phonebook in SYNC is using the Add Contacts empty or missing contacts.
Page 320 SYNC USB and media issues Issue Possible cause(s) Possible solution(s) I am having trouble This may be a possible · Try turning off the device, connecting my device. device malfunction. resetting the device, removing the device's battery, then trying again. ·...
Page 321 SYNC Vehicle Health Report and Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) · Make sure that your VIN is correctly listed in your account. I am unable to retrieve the The preferred dealer When you register your report on the website, or I information did not load account, you must choose a...
Page 322 SYNC Voice command issues Issue Possible cause(s) Possible solution(s) SYNC does not understand · You may be using the · Review the phone voice what I am saying. wrong voice commands. commands and the media · You may be speaking too voice commands at the soon or at the wrong time.
Page 323 SYNC Voice command issues Issue Possible cause(s) Possible solution(s) · Your phonebook contacts · The system works better if may be in CAPS. you list full names, such as "Joe Wilson" rather than "Joe". · Do not use special charac- ters, such as 123 or ICE, as the system does not recog- nize them.
Page 324: Myford Touch
MyFord Touch (If Equipped) GENERAL INFORMATION WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 325: Myford Touch
MyFord Touch (If Equipped) This system uses a four-corner strategy to • Auto provide quick access to several vehicle • Dual features and settings. The touchscreen • Passenger Settings provides easy interaction with your cellular • phone, multimedia, climate control and navigation system.
Page 326 MyFord Touch (If Equipped) Press to select any of the following: • Eject: Eject a CD from the entertainment system. • • SOURCE: Touch the word repeatedly • to see all available media modes. The • SIRIUS screen does not change, but you see •...
Page 327 MyFord Touch (If Equipped) Safety Information • Do not leave playing devices in your vehicle during extreme conditions as it WARNING could cause them damage. See your device's user guide for further Driving while distracted can result in information. loss of vehicle control, crash and •...
Page 328 SYNC module. Ford Motor of calls when your cell phone was not Company and Ford of Canada do not connected to the system. In addition, if you access the system data for any purpose...
Page 329 MyFord Touch (If Equipped) Accessing and Adjusting Modes Through Your Right Vehicle Information Display E145459 The display is located on the right side of your instrument cluster (A). You can use your steering wheel controls to view and make minor adjustments to active modes without taking your hands off the wheel.
Page 330 MyFord Touch (If Equipped) • Press the left or right arrows to make adjustments within the chosen mode. These commands can be said at any time • Press OK to confirm your selection. during a voice session Note: If your vehicle is not equipped with "Cancel"...
Page 331 MyFord Touch (If Equipped) • Speak naturally, without long pauses Available voice commands between words. "Voice settings list of commands" • At any time, you can interrupt the system while it is speaking by pressing "Help" the voice icon. This command is only available when Accessing a List of Available Commands your vehicle is equipped with the •...
Page 332: Settings
MyFord Touch (If Equipped) • Interaction Mode Voice settings using voice commands • Confirmation Prompts "Media candidate lists off" • Media Candidate Lists "Media candidate lists on" • Phone Candidate Lists • Voice Control Volume. "Phone candidate lists off" To access these settings using voice "Phone candidate lists on"...
Page 333 MyFord Touch (If Equipped) Clock Display Sound Vehicle Settings Help Under this menu, you can set Display your clock, access and adjust the You can adjust the touchscreen display E142607 display, sound and vehicle through the touchscreen or by pressing the settings as well as access settings for voice button on your steering wheel specific modes or the help feature.
Page 334 MyFord Touch (If Equipped) • Auto Dim Manual Offset allows you to adjust screen dimming as the Sound settings outside lighting conditions change from Bass day to night. This feature also allows you to adjust screen brightness using Midrange the instrument panel dimming control. •...
Page 335 MyFord Touch (If Equipped) Press the Settings icon > Vehicle > Rear View Camera, E142607 E142607 then select from the following settings: Press the Settings icon > Vehicle > Enable Valet Mode. • Rear Camera Delay 2. When prompted, enter a four-digit PIN. •...
Page 336 MyFord Touch (If Equipped) System Language Select to have the touchscreen display in English, Spanish or French. Distance Select to display units in kilometers or miles. Temperature Select to display units in Celsius or Fahrenheit. System Prompt Volume Adjust the volume of voice prompts from the system. Touch Screen Button Beep Select to have the system beep to confirm choices made through the touchscreen.
Page 337 MyFord Touch (If Equipped) Voice control Phone Candidate Lists Candidate lists are possible results from your voice commands. The system simply makes a best guess at your request with these turned off. Voice Control Volume This allows you to adjust the system’s voice volume level. Even with confirmation prompts turned off, the system may occasionally ask you to confirm settings Media Player...
Page 338 MyFord Touch (If Equipped) Navigation Map Preferences Turn breadcrumbs on and off. Have the system display your turn list top to bottom or bottom to top. Turn the Parking POI notification on and off. Route Preferences Choose to have the system display the Shortest, Fastest or most Ecological route first.
Page 339 MyFord Touch (If Equipped) Navigation Have the system display where there may be reduced visibility. Have the system turn on your radio for traffic announce- ments. Avoid Areas Enter specific areas that you would like to avoid on planned navigation routes. Phone Press the Settings icon >...
Page 340 MyFord Touch (If Equipped) Wireless & Internet feature, everyone in your vehicle can also gain access the internet if you have a USB Your system has a Wi-Fi feature that mobile broadband connection inside your creates a wireless network within your vehicle, your phone supports personal area vehicle, thereby allowing other devices networking and if you park outside a...
Page 341 MyFord Touch (If Equipped) Wi-fi USB Mobile Broadband Instead of using Wi-Fi, your system can also use a USB mobile broadband connection to access the internet. (You must turn on your mobile broadband device on your personal computer before connecting it to the system.) This screen allows you to set up what is your typical area for your USB mobile broadband connection.
Page 342 MyFord Touch (If Equipped) Help Sirius satellite radio ESN Gracenote Database Information and Library version Software Licenses View the licenses for any software and applications installed on your system. Driving Restrictions Certain features are not accessible when your vehicle is moving.
Page 343: Entertainment
MyFord Touch (If Equipped) ENTERTAINMENT E161892 AM 1 and AM AST FM 1, FM 2 and FM AST SIRIUS Touch this button to scroll down for more options, such as SD Card, BT Stereo and A/V In These buttons change with the media mode you are in. Radio memory presets and CD controls.
Page 344 MyFord Touch (If Equipped) Your voice system allows you to change audio sources with a simple voice "BROWSE" within devices command. For example, if you are listening to music on a USB device, then want to "Browse" switch to a satellite radio channel, simply press the voice button on the steering "Browse <league>...
Page 345: Am/Fm Radio
MyFord Touch (If Equipped) Options Sample commands Sound Settings "Sirius <0-223>" Touch this button to adjust settings for: "Sports games" • Bass • Midrange This command is only usable if you have • Treble an active subscription to SIRIUS satellite radio.
Page 346 MyFord Touch (If Equipped) Direct Tune The multicast indicator appears in FM mode (only) if the current station is Touch this button to manually enter the broadcasting multiple digital broadcasts. desired station number. Touch Enter when The highlighted numbers signify available you are done.
Page 347 MyFord Touch (If Equipped) When HD Radio broadcasts are active, you • Memory presets allow you to save an can access the following functions: active channel as a memory preset. Touch and hold a memory preset slot • Scan allows you to hear a brief until the sound returns.
Page 348 HD Radio logos are proprietary trademarks E142599 steering wheel controls. When of iBiquity Digital Corp. Ford Motor prompted, say any of the following Company and iBiquity Digital Corp. are not commands. responsible for the content sent using HD Radio technology.
Page 349 MyFord Touch (If Equipped) If you are not listening to the radio, press "RADIO" the voice button and, after the tone, say "Radio", then any of the following "Set PTY" commands. "Tune" "RADIO" "Help" "<87.9-107.9>" If available. If you have said "Browse", see the "<87.9-107.9>...
Page 350 MyFord Touch (If Equipped) Scan "TUNE" Touch this button to hear a brief sampling "HD <#>" of channels. "Preset <#>" Options "Help" Touch this button to view and adjust various media settings. If available. Sound Settings SIRIUS® Satellite Radio (If Touch this button to adjust settings for: Activated) •...
Page 351 Note: SIRIUS does not support the Alert Ford Motor Company shall not be feature on all channels. Ford Motor responsible for any such programming Company shall not be responsible for Alert changes.
Page 352 MyFord Touch (If Equipped) SIRIUS Satellite Radio Reception Factors and Troubleshooting Potential reception issues Antenna obstructions For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and...
Page 353 MyFord Touch (If Equipped) Troubleshooting tips Radio display Cause Action Updating. Update of channel No action required. The programming in progress. process may take up to three minutes. Call SIRIUS 1-888-539- Your satellite service is no Contact SIRIUS at 1-888- 7474.
Page 354: Cd
MyFord Touch (If Equipped) Shuffle "SPORTS GAME" Touch this button to play the tracks or entire albums in random order, or turn the "Tune to the <college name> game" feature off if already on. "Tune to the <team city> game" Scan "Tune to the <team city>...
Page 355: Sd Card Slot And Usb Port
MyFord Touch (If Equipped) "CD" "Pause" "Play" "Play next track" "Play previous track" "Play track <1-512>" E142619 "Repeat" The SD card slot is located either in the center console or behind a small access "Repeat folder" door in the instrument panel. To access and play music from your device, press the "Repeat off"...
Page 356 MyFord Touch (If Equipped) Shuffle USB Port Touch this button to play music on the selected album or folder in random order. Similar Music This feature allows you to choose music similar to what is currently playing. More Info Touch this button to see disc information such as current track, artist name, album and genre.
Page 357 MyFord Touch (If Equipped) Browse "USB" or "SD CARD" This feature allows you to view the "Play artist <name>" contents of the device. It also allows you to search by categories, such as genre, "Play audiobook <name>" artist or album. "Play author <name>"...
Page 358 MyFord Touch (If Equipped) "USB" or "SD CARD" "BROWSE" "Shuffle off" "All videos" "What's this?" "Artist <name>" "Help" "Audiobook <name>" If you have said you would like to browse "Author <name>" your USB or SD card, the system prompts "Composer <name>" you to specify what you would like to browse.
Page 359: Bluetooth Audio
MyFord Touch (If Equipped) If your indexed media files contain no WARNINGS information embedded in these metadata against the use of any handheld device tags, SYNC may classify the empty while driving and encourage the use of metadata tags as Unknown. voice-operated systems when possible.
Page 360 MyFord Touch (If Equipped) You can also use the A/V inputs as an Adjust the sound on your portable auxiliary input jack to play music from your music player until it reaches the level portable music player over your vehicle's of the FM station or CD by switching speakers.
Page 361: Phone
MyFord Touch (If Equipped) PHONE E161968 Phone Quick Dial Phonebook History Messaging Settings • Redialing Hands-free calling is one of the main features of SYNC. Once you pair your • Call waiting notification phone, you can access many options using •...
Page 362 MyFord Touch (If Equipped) Pairing Your Phone for the First 5. The display indicates when the pairing Time is successful. SYNC may prompt you with more phone WARNING options. For more information on your Driving while distracted can result in phone's capability, see your phone's loss of vehicle control, crash and manual and visit the website.
Page 363: Receiving Calls
MyFord Touch (If Equipped) Receiving Calls To turn on contact picture settings, if your device supports this feature, press Phone During an incoming call, an audible tone > Settings > Manage Phonebook > sounds. Call information appears in the Download photos from Phonebook > display if it is available.
Page 364: Phone Settings
MyFord Touch (If Equipped) 2. Select Messaging. Text message options 3. Choose from the following: I’m ahead of schedule, so I’ll be there • Listen (speaker icon) early. • Dial I’m outside. • Send Text I’ll call you when I get there. •...
Page 365 MyFord Touch (If Equipped) Bluetooth Roaming Warning Touch this tab to turn Bluetooth off or on. Touch this button to have the system alert you when your phone is in roaming mode. Do Not Disturb Phone Voice Commands Touch this tab if you want all calls to go directly to your voice mail and not ring in Press the voice button on the the vehicle.
Page 366: Electric Vehicle Information
MyFord Touch (If Equipped) "PHONE" "MESSAGES" "Pair phone" "Call" "Privacy on" "Forward text messages" "Read text message" "Listen to text message <#>" "Reply to text messages" "Listen to text messages" "Turn ringer off" "Reply to text messages" "Turn ringer on" "Help"...
Page 367 MyFord Touch (If Equipped) Settings (Energi Only) Convenience Features To improve the charging experience, your This screen allows you to set up the vehicle has the following convenience charging convenience features. features: MyFord Mobile • Value Charge: Your vehicle schedules its charging time for when the utility You can also set up the charging rates are lowest.
Page 368 MyFord Touch (If Equipped) E161966 My GO Time summary displays the next GO Time and cabin temperature setting. Estimated charge time limits displays the estimated minimum and maximum times to fully charge the high-voltage battery and the battery’s present state of charge as a percentage of total capacity.
Page 369 MyFord Touch (If Equipped) The system also alerts you to any conflicts Note: This charging time is only an by highlighting areas of the screen in estimate. It is normal for your actual charge yellow. If your battery cannot have a full duration to be longer.
Page 370 MyFord Touch (If Equipped) Charge Now Charge Fault Touch this button if you want your vehicle This alerts you that a fault is present and to immediately charge when plugged in at is preventing the high-voltage battery from this profile location. This button illuminates charging.
Page 371 MyFord Touch (If Equipped) GO Time Schedule GO Time and Cabin Conditioning Touch the Edit button in the My GO Time This screen allows you to enter or change section of the Settings screen to see the the GO Time and cabin conditioning GO Time Schedule.
Page 372 MyFord Touch (If Equipped) Note: Make sure you save your settings Default Value Charge Profile before returning to the previous screen. If Weekday and Weekend you do not touch Save, your settings are not stored in the system. Touch the Edit button to set the off-peak charge times.
Page 373 MyFord Touch (If Equipped) Power E169381 Motor-to-wheel flow shows the direction of power flow between the wheels and the electric motor. Electric Motor represents the hybrid electric motor. The higher the motor power is, the larger the circle around this node. Any time the vehicle is ready to be driven, the motor node illuminates.
Page 374 MyFord Touch (If Equipped) High voltage battery power represents your high-voltage battery. A circle illuminates around the node when the high-voltage battery is receiving power from regenerative braking, engine charging or external charging (when you plug it in). The higher the power going into the high-voltage battery, the larger the circle around this node.
Page 375 MyFord Touch (If Equipped) Engine On due to Engine Cold (Hybrid only) The engine is on to warm-up. The vehicle returns to electric mode when the engine is warm. This reason may reappear during a drive or after shutting the vehicle down for a short period.
Page 376 MyFord Touch (If Equipped) Engine On due to Oil Maintenance (Energi Only) The engine is on to maintain engine oil quality. The vehicle returns to electric mode when engine oil maintenance is complete. See Engine Oil Check (page 212). Batt Temperature (Energi Only) The engine is on due to high or low high- voltage battery temperature.
Page 377: Information
MyFord Touch (If Equipped) INFORMATION E161889 SYNC Services SIRIUS Travel Link Alerts Calendar SYNC Applications Under the Information menu, you can SYNC Services (If Equipped, access features such as: United States Only) • SYNC Services Note: SYNC Services requires activation •...
Page 378 Select Connect to Services to initiate www.SYNCMyRide.com. If you do not want an outgoing call to SYNC Services Ford or its service providers to collect your using your phone. vehicle travel information or other information identified in the Terms and 2.
Page 379 MyFord Touch (If Equipped) Receiving Turn-by-Turn Directions If your vehicle is not equipped with Navigation: When connected to SYNC Services, • Turn-by-turn directions appear in the say "Directions" or "Business search". information display, in the status bar To find the closest business or type of of your touchscreen system and on the business to your current location, just SYNC Services screen.
Page 380 MyFord Touch (If Equipped) SYNC Services quick tips Personalizing You can personalize your Services feature to provide quicker access to your most used or favorite information. You can save address points, such as work or home. You can also save favorite information like sports teams, such as Detroit Lions, or a news category.
Page 381 You can by SIRIUS Travel Link. also save up to 10 favorite teams for easier Note: Neither SIRIUS nor Ford is responsible access. The score automatically refreshes for any errors or inaccuracies in the SIRIUS when a game is in progress.
Page 382 MyFord Touch (If Equipped) Additional sports-related voice Sports-related commands commands "Baseball" "MLS schedule" "College basketball" "MLS scores" "College football" "Motor sports headlines" "Golf" "Motor sports order" "MLS" "Motor sports schedule" "My teams" "My team headlines" "NBA" "My teams schedule" "NFL" "My teams scores"...
Page 383 MyFord Touch (If Equipped) Press Alerts, and then choose from any WARNINGS of the following services: Always place your phone in a secure • View the complete message. location in your vehicle so it does not become a projectile or damaged in •...
Page 384 MyFord Touch (If Equipped) Setting 911 Assist On In the Event of a Crash If your vehicle is equipped with Not all crashes deploy an airbag or activate Navigation, touch the i the fuel pump shut-off (which would E142608 (Information) button to access trigger 911 Assist);...
Page 385 MyFord Touch (If Equipped) 911 Assist Privacy Notice Note: This feature may not function properly if you have enabled caller ID When you turn on 911 Assist, it may blocking on your cellular phone. Before disclose to emergency services that your running a report, review the Vehicle Health vehicle has been in a crash involving the Report Privacy Notice.
Page 386: Climate
Vehicle Health Report profile at When you create a Vehicle Health Report, www.SYNCMyRide.com. See Ford Motor Company may collect your www.SYNCMyRide.com (Vehicle Health cellular phone number (to process your Report Terms and Conditions, and Privacy report request) and diagnostic information Statement) for more information.
Page 387 MyFord Touch (If Equipped) Recirculated air: Touch to turn the recirculated air on or off which may reduce the amount of time needed to cool down the interior and help reduce odors from reaching the interior. Recirculated air also engages automatically when MAX A/C or MAX defrost is selected and may be engaged manually in any airflow mode except defrost.
Page 388 MyFord Touch (If Equipped) Climate Control Commands "Climate automatic" "Climate off" "Climate on" "Climate temperature <15.5-29.5> degrees" "Climate temperature <60-85> degrees" "Help" There are additional climate control commands but in order to access them, you have to say "Climate" first. When the system is ready to listen, you may say any of the following commands: "CLIMATE"...
Page 389: Navigation
MyFord Touch (If Equipped) "CLIMATE" "Max fan" "Windshield panel on" "Min fan" "Help" If you say "Temperature", you can then say any of the commands in the following chart. "TEMPERATURE" "<15.5-29.5> degrees" "<60-85> degrees" "High" "Low" "Help" Setting a Destination NAVIGATION (IF EQUIPPED) Press the green corner of your touchscreen,...
Page 390 MyFord Touch (If Equipped) Enter the necessary information into During route guidance, you can press the the highlighted text fields (in any talking bubble icon that appears in the order). For address destination entry, upper right navigation corner (green bar) the Go! button appears once you enter if you want the system to repeat route all the necessary information.
Page 391 MyFord Touch (If Equipped) To expand these listings, press the + in Subcategories front of the listing. Govt Office The system also allows you to sort alphabetically, by distance or by cityseekr Public Transit listings (if available). Education Range Rings and Charge Points (Energi Only) E161378 You can turn off the rings in the Settings Shaded rings appear on the map when you...
Page 392: Setting Your Navigation Preferences
MyFord Touch (If Equipped) Attraction E142639 This icon appears when your selection exists in multiple categories within the system. E142634 E142640 cityseekr, when available, is a service that When you are viewing more information provides more information about certain for hotels, cityseekr also tells you if the points of interest such as restaurants, hotel has certain services and facilities hotels and attractions.
Page 393 MyFord Touch (If Equipped) Avoid Map Preferences These features allow you to choose to Breadcrumbs have the system avoid freeways, toll roads, Display your vehicle’s previously traveled ferries and car trains when planning your route with white dots. Turn this feature ON route.
Page 394: Map Mode
MyFord Touch (If Equipped) Other traffic alert features allows you to turn on certain, or all, traffic icons on the map such as road work, incident, accidents and closed roads. Scroll down to view all the different types of alerts. Turn these features ON or OFF.
Page 395 MyFord Touch (If Equipped) Re-center the map by pressing Home indicates the location on this icon whenever you scroll the the map currently stored as the E146188 map away from your vehicle’s home position. You can only save E142649 current location. one address from the Address Book as your Home entry.
Page 396 Save to Favorites Mexico, call 01-800-557-5539) or going Touch this button to save the current to www.navigation.com/ford. You need to location to your favorites. specify the make and model of your vehicle to determine if there is an update available.
Page 397 MyFord Touch (If Equipped) Navigation system voice commands Navigation system voice commands "Destination POI" "Zoom out" "Destination POI category" "Help" "Destination previous destination" These commands are only available when a navigation route is active. "Destination street address" If you say "Destination", you can then say "Detour"...
Page 398 MyFord Touch (If Equipped) "NAVIGATION" "Zoom maximum" "Zoom province" "Zoom state" "Zoom street" "Zoom to <distance>" "Help" If you say "Destination", you can then say any command in the "Destination" chart. One-shot Destination Street Address When you say either "Navigation destination street address"...
Page 399: Accessories
Contact an authorized Ford dealer for the (whichever occurs first) manufacturer's limited warranty details, • The remainder of your new vehicle and request a copy of the Ford Licensed limited warranty Accessories product limited warranty from Contact an authorized dealer for details the accessory manufacturer.
Page 400 • If you or an authorized Ford dealer add any non-Ford custom electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability.
Page 401: Appendices
The • You have acquired a device ("DEVICE") additional software and services of that includes software licensed by Ford third party origin, as well as associated Motor Company and its affiliates media, printed materials, and "online"...
Page 402 Certificate(s) of Authenticity), and the the process. Neither FORD MOTOR recipient agrees to the terms of this COMPANY nor its suppliers shall be EULA. If the SOFTWARE is an upgrade,...
Page 403 SOFTWARE ("Supplemental may collect and use technical Components"). information gathered in any manner as If FORD MOTOR COMPANY or third party part of product support services related software and services suppliers provide or to the SOFTWARE or related services. make available to you Supplemental...
Page 404 DEVICE. electronic form, you may print one copy of UPGRADES AND RECOVERY MEDIA: such electronic documentation. If the SOFTWARE is provided by FORD EXPORT RESTRICTIONS: You MOTOR COMPANY separate from the acknowledge that the SOFTWARE is DEVICE on media such as a ROM chip, CD subject to U.S.
Page 405 Adobe TRADEMARKS: This EULA does not grant you any rights in connection with any Contains Adobe® [Flash® Player] or trademarks or service marks of FORD [AIR®] technology by Adobe Systems MOTOR COMPANY, MS, Microsoft Incorporated. This [Licensee Product] Corporation, third party software or service contains [Adobe®...
Page 406 Appendices Use of Speech Recognition Functions: WARNING Speech recognition software is inherently Operating certain parts of this a statistical process which is subject to system while driving can distract errors. It is your responsibility to monitor your attention away from the road, any speech recognition functions included and possibly cause an accident or other in the system and address any errors.
Page 407 Appendices Potential Map Inaccuracy: Maps used places you in an unsafe situation, or directs by this system may be inaccurate because you into an area that you consider to be of changes in roads, traffic controls or unsafe, do not follow such instructions; (c) driving conditions.
Page 408 Appendices 4. Disclaimers any termination or expiration of this Agreement. You agree that you will use the To the fullest extent permissible pursuant TeleNav Software only for your personal to applicable law, in no event will TeleNav, business or leisure purposes, and not to its licensors and suppliers, or agents or provide commercial navigation services to employees of any of the foregoing, be...
Page 409 Appendices 5. Limitation of Liability Commercial Arbitration Rules of the American Arbitration Association, and the TO THE EXTENT PERMITTED UNDER judgment upon the award rendered by the APPLICABLE LAW, UNDER NO arbitrator may be entered by any court CIRCUMSTANCES SHALL TELENAV OR having jurisdiction.
Page 410 Appendices 8. Miscellaneous If any provision herein is held unenforceable, then such provision will be This Agreement constitutes the entire modified to reflect the intention of the agreement between TeleNav and you with parties, and the remaining provisions of respect to the subject matter hereof. this Agreement will remain in full force and effect Except for the limited licenses expressly...
Page 411 Appendices installed, copied, or used the Data, you reproduce, copy, modify, decompile, must contact your retailer or NAVTEQ disassemble or reverse engineer any North America, LLC ("NT") within thirty portion of this Data, and may not transfer (30) days of purchase for a refund of your or distribute it in any form, for any purpose, purchase price.
Page 412 Appendices OR SAVINGS, OR ANY OTHER DIRECT, WARNING INDIRECT, INCIDENTAL, SPECIAL OR This Data may contain inaccurate or CONSEQUENTIAL DAMAGES ARISING incomplete information due to the OUT OF YOUR USE OF OR INABILITY TO passage of time, changing USE THIS DATA, ANY DEFECT IN THIS circumstances, sources used and the DATA, OR THE BREACH OF THESE TERMS nature of collecting comprehensive...
Page 413 Appendices Severability: You and NT agree that if any This Data is a commercial item as defined portion of this agreement is found illegal in FAR 2.101 or unenforceable, that portion shall be and is subject to the End User License severed and the remainder of the Agreement under Agreement shall be given full force and...
Page 414 Appendices The software from Gracenote (the become liable for any payment to you for "Gracenote Software") enables this device any information that you provide, including to do disc and music file identification and any copyrighted material or music file obtain music-related information, including information.
Page 415 Appendices WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NEITHER GRACENOTE WARRANTS THE RESULTS THAT WILL BE OBTAINED BY YOUR USE OF THE GRACENOTE SOFTWARE OR ANY GRACENOTE SERVER.
Page 416: Ford Extended Service Plan (Esp)
3. BaseCARE - Covers 84 components. Transferable Coverage 4. PowertrainCARE - Covers 29 critical components. If you sell your vehicle before your Ford Ford Extended Service Plan is honored by Extended Service Plan coverage expires, all authorized Ford and Lincoln dealers in you can transfer any remaining coverage the U.S.
Page 417 To learn more, call our Ford ESP specialists • Windshield Wiper Blades at 800-367-3377. Don’t forget to ask about •...
Page 418 You can get more protection for your vehicle by purchasing a Ford Extended Service Plan. Ford Extended Service Plan is the only service contract backed by Ford Motor Company of Canada, Limited. Depending on the plan you purchase, Ford Extended Service Plan provides benefits such as: •...
Page 419: Scheduled Maintenance
If you do not use Ford authorized parts they you sell or trade it. Keep all receipts for may not meet our specifications and completed maintenance with your vehicle.
Page 420 This interval may be up to two years or Additives and Chemicals 20000 miles (32000 kilometers). This owner's manual and the Ford When ENGINE OIL CHANGE DUE or OIL Workshop Manual list the recommended CHANGE REQUIRED appears in the additives and chemicals for your vehicle.
Page 421 Ford-approved flushing that also show signs of overheating or chemical. foreign material contamination immediately.
Page 422 Scheduled Maintenance Multi-point Inspection Check Every 12 Months (C-MAX Energi Plug-in Hybrid Only) In order to keep your vehicle running right, Inspect the engine oil filter for signs of it is important to have the systems on your damage such as rust, paint blistering, vehicle checked regularly.
Page 423: Normal Scheduled Maintenance
Scheduled Maintenance waste at the same time. NORMAL SCHEDULED MAINTENANCE This means you do not have to remember to change the oil on a mileage-based schedule. Your vehicle lets you know when Intelligent Oil-Life Monitor® (C- an oil change is due by displaying ENGINE MAX Energi Plug-in Hybrid Only) OIL CHANGE DUE or OIL CHANGE Your vehicle is equipped with an Intelligent...
Page 424 Scheduled Maintenance Normal Maintenance Intervals C-MAX Full Hybrid 1, 2 Normal scheduled maintenance Every 12 months or 10000 Change engine oil and filter. miles (16000 km). The oil monitoring system displays Rotate tires, inspect tire wear and measure tread depth. a message in the informa- Inspect automatic transmission fluid level.
Page 425 Scheduled Maintenance Other maintenance items Every 100000 miles Replace spark plugs. (160000 km) Every 150000 miles Change automatic transmission fluid. (240000 km) Perform these maintenance items within 3000 miles (4800 kilometers) of the last engine oil and filter change. Do not exceed the designated distance for the interval. Initial replacement at six years or 100000 miles (160000 kilometers), then every three years or 50000 miles (80000 kilometers).
Page 426: Special Operating Conditions Scheduled Maintenance
Scheduled Maintenance Other maintenance items Rotate tires, inspect tire wear and measure tread depth. Every 10000 miles (16000 Inspect engine oil filter for corrosion. Perform multi-point inspection (recommended). Every 20000 miles (32000 Replace cabin air filter. Every 30000 miles (48000 Replace engine air filter.
Page 427 Scheduled Maintenance Perform the services shown in the • Example 2: The OIL CHANGE following tables when specified or within REQUIRED message has not come 3000 miles (4800 kilometers) of the OIL on, but the odometer reads 30000 CHANGE REQUIRED message appearing miles (48000 kilometers) (for in the information display.
Page 428 3000 miles (4800 kilometers). useful life. Ford Motor Company, however, Engine air filter and cabin air filter urges you to have all recommended replacement: The life of the engine air...
Page 429: Scheduled Maintenance Record
Scheduled Maintenance SCHEDULED MAINTENANCE RECORD Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 C-MAX (CCG)
Page 430 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 C-MAX (CCG)
Page 431 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 C-MAX (CCG)
Page 432 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 C-MAX (CCG)
Page 433 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 C-MAX (CCG)
Page 434 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 C-MAX (CCG)
Page 435 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 C-MAX (CCG)
Page 436 C-MAX (CCG)
Page 437 Index Audio Control..........65 Seek, Next or Previous........66 Audio Input Jack...........285 Audio System..........272 See: Climate Control.........105 General Information..........272 About This Manual...........7 Audio unit - Vehicles With: AM/FM/CD/ Protecting the Environment........7 SYNC..............273 Audio unit - Vehicles With: Premium AM/ See: Brakes............156 FM/CD............275 ABS driving hints Audio unit - Vehicles With: Sony AM/FM/ See: Hints on Driving With Anti-Lock...
Page 438 Changing a Fuse...........207 Climate Control..........105 Collision, Damage or Fire Event....191 Fuses...............207 Changing the 12V Battery......218 Guidance for Ford Motor Company Electric Changing the Engine Air Filter....229 and Hybrid-Electric Vehicles Equipped Identifying Air Filter Element With High Voltage Batteries.......191 Coolant Check Components...........229...
Page 439 See: Front Fog Lamps.........73 Engine Immobilizer Ford Credit............11 See: Passive Anti-Theft System.....63 (U.S. Only)..............11 Engine Oil Check...........212 Ford Extended Service Plan (ESP)..414 Adding Engine Oil..........212 SERVICE PLANS (CANADA ONLY).....416 Resetting the Oil Life Monitoring SERVICE PLANS (U.S. Only)......414 Front Fog Lamps..........73 System...............212...
Page 440 Hood Lock Common Displays..........82 See: Opening and Closing the Hood..209 Hybrid Electric Vehicle........129 Left Information Display........81 Right Information Display........81 Hybrid Vehicle Operation (C-MAX Hybrid General Information on Radio and C-MAX Energi)........130 Frequencies...........43 Plug-in Power Mode and Hybrid Mode Intelligent Access..........43 (C-MAX Energi Only)........129...
Page 441 Index Information Messages.........98 AdvanceTrac®............98 Alarm................99 Lighting Control..........71 Battery and Charging System (High Headlamp Flasher..........71 Voltage)..............99 High Beams..............71 Doors................99 Lighting..............71 Fuel................100 Load Carrying..........174 Hill Start Assist...........100 Load Limit............175 Keys and Intelligent Access......100 Vehicle Loading............175 Maintenance............101 Locking and Unlocking.........55 MyKey..............102 Activating Intelligent Access ......56 Park Aid..............103 Autolock..............57 Park Brake.............103...
Page 442 Index Motorcraft Parts..........266 Phone...............359 MyFord Touch ...........322 Making Calls............360 General Information..........322 Pairing Subsequent Phones......360 MyKey Troubleshooting.......52 Pairing Your Phone for the First MyKey .............49 Time..............360 Principle of Operation........49 Phone Menu Options........361 Phone Settings...........362 Phone Voice Commands........363 Receiving Calls.............361 Navigation............387 Text Messaging............361 Post-Crash Alert System......193 cityseekr..............389 Power Door Locks...
Page 443 Index Remote Control..........43 Safety Belt Warning Lamp and Indicator Chime..............30 Car Finder..............47 Integrated Keyhead Transmitters ....43 Conditions of operation........30 Safety Canopy ..........39 Intelligent Access Key........44 Safety Precautions........135 Remote Start (C-MAX Energi Only)....47 Satellite Radio..........282 Replacing the Battery.........45 Sounding a Panic Alarm........47 Satellite Radio Electronic Serial Number Remote Start..........108 (ESN)..............283...
Page 444 Index Starting a Gasoline Engine......125 Temporary Mobility Kit......239 Guarding Against Exhaust Fumes....127 First Stage: Reinflating the Tire with Sealing Important Ventilating Information....127 Compound and Air........241 Switching Off the Vehicle When It Is General Information.........240 Moving..............126 Second Stage: Checking Tire Switching Off the Vehicle When It Is Pressure............242 Stationary............126 Tips for Use of the Kit........240...
Page 445: Using Sync With Your Phone
Index Using Voice Recognition......289 Initiating a Voice Session........289 System Interaction and Feedback....290 Under Hood Overview - 2.0L Utilizing the Mediation/Arbitration Hybrid.............210 Program (Canada Only)......196 Unique Driving Characteristics....129 Universal Garage Door Opener....117 HomeLink Wireless Control System.....117 USB Port............285 Vehicle Care...........232 Using Cruise Control........171 General Information..........232 ECO Cruise Control..........172 Vehicle Certification Label.......267...
Page 446 Index Warning Lamps and Indicators....83 Anti-Lock Braking System........84 Battery..............84 Brake System............84 Cruise Control............84 Direction Indicator..........84 Door Ajar..............84 Engine and Motor Coolant Temperature.............84 Engine Oil..............84 EV Later..............85 EV Now..............84 Fasten Safety Belt..........85 Front Airbag............85 Front Fog Lamps..........85 High Beam..............85 Liftgate Ajar............85 Low Battery............85 Low Fuel Level............85 Low Tire Pressure Warning.......85...

This manual is also suitable for:

C-max energi 2014 c-max hybrid 2014 c-max energi

Ford C-MAX HYBRID Owner's Manual

Introduction

Child Safety

Safety Belts

Personal Safety System?

Supplementary Restraints System

Keys and Remote Controls

Mykey

Locks

Security

Steering Wheel

Wipers and Washers

Lighting

Windows and Mirrors

Instrument Cluster

Information Displays

Climate Control

Seats

Universal Garage Door

Auxiliary Power Points

Storage Compartments

Starting and Stopping the Engine

Unique Driving Characteristics

Fuel and Refueling

High Voltage Battery

Transmission

Brakes

Traction Control

Stability Control

Parking Aids

Cruise Control

Driving Aids

Load Carrying

Towing

Driving Hints

Roadside Emergencies

Customer Assistance

Fuses

Maintenance

Vehicle Care

Wheels and Tires

Capacities and Specifications

Audio System

Sync

Quick Links

Troubleshooting

Related Manuals for Ford C-MAX HYBRID

Summary of Contents for Ford C-MAX HYBRID