Ford C-MAX HYBRID 2015 Owner's Manual
  1. Manuals
  2. Brands
  3. Ford Manuals
  4. Automobile
  5. C-MAX HYBRID 2015
  6. Owner's manual

Ford C-MAX HYBRID 2015 Owner's Manual

Hide thumbs
1
2
3
Table Of Contents
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
Table of Contents

Advertisement

Quick Links

Download this manual
2015 C-MAX HYBRID | C-MAX ENERGI Owner's Manual
fordowner.com
ford.ca
August 2014
First Printing
Owner's Manual
C-MAX Hybrid/Energi
Litho in U.S.A.
FM5J 19A321 FA

Advertisement

Table of Contents
loading

Related Manuals for Ford C-MAX HYBRID 2015

Summary of Contents for Ford C-MAX HYBRID 2015

  • Page 1 2015 C-MAX HYBRID | C-MAX ENERGI Owner’s Manual fordowner.com ford.ca August 2014 First Printing Owner’s Manual C-MAX Hybrid/Energi Litho in U.S.A. FM5J 19A321 FA...
  • Page 2 No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2014 All rights reserved. Part Number: 20140724175013...

  • Page 4: Table Of Contents

    Crash Sensors and Airbag Indicator..41 Symbols Glossary..........7 Airbag Disposal..........42 Data Recording..........9 California Proposition 65......11 Keys and Remote Controls Perchlorate............11 General Information on Radio Ford Credit............11 Frequencies..........43 Replacement Parts Remote Control..........43 Recommendation........11 Replacing a Lost Key or Remote Special Notices..........12 Control............48 Mobile Communications Equipment.............12...
  • Page 5 Table of Contents Autowipers............67 Seats Rear Window Wiper and Washers..68 Sitting in the Correct Position....109 Head Restraints..........109 Lighting Manual Seats...........111 Lighting Control..........70 Power Seats.............112 Autolamps............70 Rear Seats............114 Instrument Lighting Dimmer.......71 Heated Seats...........114 Headlamp Exit Delay........72 Rear Seat Armrest.........115 Daytime Running Lamps......72 Front Fog Lamps..........73 Universal Garage Door Opener...
  • Page 6 Table of Contents High Voltage Battery Towing General Information........145 Towing a Trailer..........181 Charging the High Voltage Battery..147 Transporting the Vehicle......181 High Voltage Battery Cut-Off Towing the Vehicle on Four Wheels..181 Switch............150 Driving Hints Transmission Breaking-In............183 Automatic Transmission......152 Economical Driving........183 Driving Through Water.......184 Brakes Floor Mats............185 General Information........155...
  • Page 7 Table of Contents Opening and Closing the Hood.....209 Wheels and Tires Under Hood Overview - Hybrid Electric Temporary Mobility Kit......240 Vehicle (HEV)..........210 Tire Care............246 Under Hood Overview - Plug-In Hybrid Using Snow Chains........260 Electric Vehicle (PHEV)......212 Tire Pressure Monitoring System..260 Engine Oil Dipstick........213 Technical Specifications......264 Engine Oil Check...........213...
  • Page 8 Table of Contents MyFord Touch General Information........327 Settings............335 Entertainment..........345 Phone...............364 Electric Vehicle Information....369 Information............379 Climate............388 Navigation............392 MyFord Touch Troubleshooting..401 Accessories Accessories............407 Appendices End User License Agreement....409 Extended Service Plan (ESP) Extended Service Plan (ESP)....424 Scheduled Maintenance General Maintenance Information..426 Normal Scheduled Maintenance..430 Special Operating Conditions Scheduled Maintenance..........433 Scheduled Maintenance Record...436...
  • Page 9 C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review...

  • Page 10: Introduction

    Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.
  • Page 11 Introduction Brake system Fasten safety belt Cabin air filter Front airbag Front fog lamps Check fuel cap Fuel pump reset Child safety door lock or unlock Fuse compartment Child seat lower anchor Hazard warning flashers Child seat tether anchor Heated rear window Cruise control E71340 Heated windshield...

  • Page 12: Data Recording

    Introduction Panic alarm systems. In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them Parking aid vehicle diagnostic information received through a direct connection to your vehicle E139213 when diagnosing or servicing your vehicle.
  • Page 13 If you do not want Ford Motor Company and Ford of Ford or its vendors to receive this Canada do not access event data information, do not activate the recorder information without obtaining service.

  • Page 14: California Proposition 65

    Ford replacement collision parts meet our (U.S. Only) stringent requirements for fit, finish, structural integrity, corrosion protection Ford Credit offers a full range of financing and dent resistance. During vehicle and lease plans to help you acquire your development we validate these parts vehicle.

  • Page 15: Special Notices

    Warranty Manual that is Do not use this vehicle as an provided to you along with your Owner’s ambulance. Manual. Your vehicle is not equipped with the Ford Special Instructions Ambulance Preparation Package. For your added safety, your vehicle is fitted MOBILE COMMUNICATIONS with sophisticated electronic controls.

  • Page 16: Export Unique Options

    Introduction WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.

  • Page 17: Child Safety

    Child Safety GENERAL INFORMATION WARNINGS requirements of law. Ford recommends See the following sections for directions checking with a NHTSA Certified Child on how to properly use safety restraints Passenger Safety Technician (CPST) and for children. consult your pediatrician to make sure your...

  • Page 18: Installing Child Seats

    Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Infants or Children weighing 40 lb (18 kg) or less Use a child safety seat toddlers (generally age four or younger). (sometimes called an infant carrier, convertible seat, or toddler seat).

  • Page 19: Using Lap And Shoulder Belts

    Child Safety Use a child safety seat (sometimes called • Place the vehicle seat upon which the an infant carrier, convertible seat, or child seat will be installed in the upright toddler seat) for infants, toddlers, or position. children weighing 40 pounds (18 •...
  • Page 20 Child Safety E142530 E142875 3. While holding the shoulder and lap belt 5. To put the retractor in the automatic portions together, route the tongue locking mode, grasp the shoulder through the child seat according to the portion of the belt and pull downward child seat manufacturer's instructions.
  • Page 21 Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with your local St.
  • Page 22 Child Safety Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use) WARNING The standardized spacing for LATCH lower anchors is 11 inches (28 centimeters) center to center. Do not use LATCH lower anchors for the center seating position unless the child seat manufacturer's instructions permit and E142535...

  • Page 23: Using Tether Straps

    Child Safety Combining Safety Belt and LATCH Perform the following steps to install a Lower Anchors for Attaching Child child safety seat with tether anchors: Safety Seats Note: If you install a child seat with rigid LATCH attachments, do not tighten the When used in combination, either the tether strap enough to lift the child seat off safety belt or the LATCH lower anchors...

  • Page 24: Booster Seats

    If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. E142595 • Can the child sit all the way back...

  • Page 25: Types Of Booster Seats

    Child Safety Types of Booster Seats E70710 • High back booster seats E68924 If, with a backless booster seat, you cannot • Backless booster seats find a seating position that adequately If your backless booster seat has a supports your child's head, a high back removable shield, remove the shield.

  • Page 26: Child Seat Positioning

    Child Safety E142597 WARNINGS If the booster seat slides on the vehicle warnings provided by your vehicle seat upon which it is being used, placing a manufacturer. A safety seat that is rubberized mesh sold as shelf or carpet improperly installed or utilized, is liner under the booster seat may improve inappropriate for your child's height, age, this condition.

  • Page 27: Child Safety Locks

    Child Safety Recommendations for attaching child safety restraints for children Restraint Combined Use any attachment method as indicated below by X Type weight of LATCH LATCH Safety belt Safety belt Safety belt child and (lower (lower and top and LATCH only child seat anchors...

  • Page 28: Left-Hand Side

    Child Safety Left-Hand Side Turn counterclockwise to lock and clockwise to unlock. Right-Hand Side Turn clockwise to lock and counterclockwise to unlock. C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review...

  • Page 29: Safety Belts

    Safety Belts PRINCIPLE OF OPERATION WARNINGS Safety belts and seats can become hot in a vehicle that has been closed WARNINGS up in sunny weather; they could burn Always drive and ride with your a small child. Check seat covers and seatback upright and the lap belt buckles before you place a child anywhere snug and low across the hips.

  • Page 30: Fastening The Safety Belts

    Safety Belts The safety belt pretensioners are designed to activate in frontal, near-frontal and side crashes, and in rollovers. The safety belt pretensioners on the retractor and anchor at the front seating positions are designed to tighten the safety belts firmly against the occupant's body when activated.

  • Page 31: Safety Belt Locking Modes

    Safety Belts All safety restraints in the vehicle are combination lap and shoulder belts. The driver safety belt has the first type of locking mode, and the front outboard passenger and rear seat safety belts have both types of locking modes described as follows: Vehicle Sensitive Mode This is the normal retractor mode, which...

  • Page 32: Safety Belt Height Adjustment

    Safety Belts How to Use the Automatic Locking Use only extensions manufactured by the Mode same supplier as the safety belt. Manufacturer identification is on a label located either at the end of the webbing or on the retractor behind the trim. Also, use the safety belt extension only if the safety belt is too short for you when fully extended.

  • Page 33: Safety Belt Warning Lamp And Indicator Chime

    Safety Belts This lamp illuminates and an SAFETY BELT WARNING LAMP audible warning will sound if the AND INDICATOR CHIME driver's safety belt has not been fastened when the vehicle's ignition is turned on. Conditions of operation If... Then... The driver's safety belt is not buckled The safety belt warning light illuminates 1- before the ignition switch is turned to the 2 minutes and the warning chime sounds...
  • Page 34 Safety Belts If... Then... You and the front seat passenger buckle The Belt-Minder feature will not activate. your safety belts before you switch the ignition on or less than 1-2 minutes elapse after you switch the ignition on... You or the front seat passenger do not The Belt-Minder feature activates, the buckle your safety belts before your vehicle safety belt warning light illuminates and a...

  • Page 35: Child Restraint And Safety Belt Maintenance

    Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized...

  • Page 36: Personal Safety System

    Personal Safety System How Does the Personal Safety The Personal Safety System provides an System Work? improved overall level of frontal crash protection to front seat occupants and is The Personal Safety System can adapt the designed to help further reduce the risk of deployment strategy of the safety devices airbag-related injuries.

  • Page 37: Supplementary Restraints System

    Supplementary Restraints System The airbags are a supplemental restraint PRINCIPLE OF OPERATION system and are designed to work with the safety belts to help protect the driver and WARNINGS right front passenger from certain upper Airbags do not inflate slowly or body injuries.

  • Page 38: Driver And Passenger Airbags

    Supplementary Restraints System Proper Driver and Front Passenger DRIVER AND PASSENGER Seating Adjustment AIRBAGS WARNING WARNINGS National Highway Traffic Safety Never place your arm or any objects Administration (NHTSA) over an airbag module. Placing your recommends a minimum distance arm over a deploying airbag can of at least 10 inches (25 centimeters) result in serious arm fractures or other between an occupant’s chest and the...

  • Page 39: Front Passenger Sensing System

    Supplementary Restraints System This system works with sensors that are part of the front passenger seat and safety belt to detect the presence of a properly–seated occupant and determine if the front passenger frontal airbag should be enabled (may inflate) or not. Type 1 E142846 Children must always be properly...
  • Page 40 Supplementary Restraints System The front passenger sensing system is The front passenger sensing system is designed to disable (will not inflate) the designed to enable (may inflate) the front front passenger frontal airbag when the passenger frontal airbag anytime the front passenger seat is unoccupied, or a system senses that a person of adult size rear facing infant seat, a forward-facing...

  • Page 41: Side Airbags

    Supplementary Restraints System After all occupants have adjusted their The driver or adult passengers should seats and put on safety belts, it is very check for objects that lodged underneath important that they continue to sit the front passenger seat, or cargo properly.

  • Page 42: Driver Knee Airbag

    Supplementary Restraints System The system consists of the following: WARNINGS • A label or embossed side panel Do not use accessory seat covers. indicating that side airbags are fitted The use of accessory seat covers to your vehicle. may prevent the deployment of the side airbags and increase the risk of injury •...

  • Page 43: Safety Canopy

    Supplementary Restraints System The Safety Canopy will deploy during SAFETY CANOPY significant side crashes or when a certain likelihood of a rollover event is detected WARNINGS by the rollover sensor. The Safety Canopy Do not place objects or mount is mounted to the roof side-rail sheet equipment on or near the headliner metal, behind the headliner, above each at the siderail that may come into...

  • Page 44: Crash Sensors And Airbag Indicator

    Supplementary Restraints System Children 12 years old and under should The restraints control module also always be properly restrained in the rear monitors the readiness of the above safety seats. The Safety Canopy will not interfere devices plus the crash and occupant with children restrained using a properly sensors.

  • Page 45: Airbag Disposal

    Supplementary Restraints System The fact that the safety belt pretensioners or airbags did not activate for both front seat occupants in a crash does not mean that something is wrong with the system. Rather, it means the restraints control module determined the accident conditions (for example, crash severity, belt usage) were not appropriate to activate these safety devices.

  • Page 46: Keys And Remote Controls

    Keys and Remote Controls Intelligent Access GENERAL INFORMATION ON (If Equipped) RADIO FREQUENCIES The system uses a radio frequency signal to communicate with your vehicle and This device complies with Part 15 of the authorize your vehicle to unlock when one FCC Rules and with Industry Canada of the following conditions are met: license-exempt RSS standard(s).
  • Page 47 Keys and Remote Controls Mechanical Key Blade The intelligent access key also contains a removable mechanical key blade that you can use to unlock the driver door. Type 1 E138615 Note: Your vehicle s keys came with a security label that provides important vehicle key cut information.

  • Page 48: Replacing The Battery

    Keys and Remote Controls E138618 E138620 Note: Your vehicle s back-up keys came 3. Insert the new battery. Refer to the with a security tag that provides important instructions inside the transmitter for vehicle key cut information. Keep the tag in the correct orientation of the battery.
  • Page 49 Keys and Remote Controls Note: Do not touch the battery contacts or the printed circuit board with the screwdriver. 5. Carefully remove the battery with the screwdriver. 6. Install a new battery with the + facing downward. Assemble the two halves of the remote control.

  • Page 50: Car Finder

    Keys and Remote Controls 3. Remove the old battery. This feature allows you to start your vehicle from outside the vehicle. The 4. Insert a new battery with the + facing transmitter has an extended operating downward. Press the battery down to range.

  • Page 51: Replacing A Lost Key Or Remote Control

    Keys and Remote Controls Press the lock button to lock all the You may have to be closer to the vehicle doors. than when starting due to ground reflection and the added noise of the running vehicle. 2. Press the remote start button twice. The exterior lamps flash twice.

  • Page 52: Mykey

    MyKey • Seat belt reminder. You cannot disable PRINCIPLE OF OPERATION this feature. The audio system will mute when the front seat occupants’ MyKey allows you to program keys with safety belts are not fastened. restricted driving modes to promote good driving habits.

  • Page 53: Creating A Mykey

    MyKey Programming/Changing CREATING A MYKEY Configurable Settings Use the information display to create a Use the information display to access your MyKey: configurable MyKey settings: 1. Insert the key you want to program into Switch the ignition on using an admin the ignition.
  • Page 54 MyKey Message Action and Description All MyKeys Cleared Note: When you clear your MyKeys, you remove all restrictions and return all MyKeys to their original admin key status. C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review...

  • Page 55: Checking Mykey System Status

    MyKey You can find information on programmed CHECKING MYKEY SYSTEM MyKey(s) using the information display STATUS control on the steering wheel. See Information Displays (page 88). To find information on a programed MyKey(s), press the left arrow button to access the main menu and scroll to: Message Description Settings...

  • Page 56: Using Mykey With Remote Start Systems

    Ford-approved, aftermarket remote start USING MYKEY WITH REMOTE systems. If you choose to install a remote START SYSTEMS start system, see an authorized dealer for a Ford-approved remote start system. MyKey is not compatible with non MYKEY TROUBLESHOOTING Condition Potential Causes I cannot create a MyKey.

  • Page 57: Locks

    Locks Press and hold both the lock and unlock LOCKING AND UNLOCKING buttons on the remote control for four seconds to disable or enable two-stage You can use the power door lock control unlocking. Disabling two-stage unlocking or the remote control to lock and unlock allows all vehicle doors to unlock with one your vehicle.

  • Page 58: Mechanical Key

    Locks WARNINGS Make sure to close and latch the liftgate to prevent drawing exhaust fumes into your vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate open, keep the vents or windows open so outside air comes into your vehicle.
  • Page 59 Locks Smart Unlocks For Intelligent Access Keys (If Equipped) This feature helps to prevent you from unintentionally locking your intelligent access key inside your vehicle’s passenger compartment or rear cargo area. When you lock your vehicle using the power door lock control (with the door open, vehicle in park and ignition off), your vehicle will search for an intelligent access E87384...

  • Page 60: Illuminated Entry

    Locks Autounlock (If Equipped) Autounlock: Press the power door lock button then the unlock button. The horn The autounlock feature will unlock all the will sound once if disabled or twice (one doors when: short and one long) if enabled. •...

  • Page 61: Manual Liftgate

    Locks Opening the Liftgate Accessory Mode Battery Saver for Intelligent Access Keys (If Equipped) Manually If you leave the ignition on after leaving your vehicle, it will shut off 15 minutes after you close all of the doors. MANUAL LIFTGATE WARNINGS It is extremely dangerous to ride in a cargo area, inside or outside of a...

  • Page 62: Power Liftgate

    Locks • The ignition is on and the transmission POWER LIFTGATE (If Equipped) is not in P. • The battery voltage is below the WARNINGS minimum operating voltage. It is extremely dangerous to ride in a • The vehicle speed is at or above 3 mph cargo area, inside or outside of a (5 km/h).
  • Page 63 Locks Hands-Free Feature (If Equipped) With the Outside Control Button Make sure you have an intelligent access Opening transmitter within 3 feet (1 meter) of the Unlock the liftgate with the remote liftgate. control or power door unlock control. If an intelligent access transmitter is within 3 feet (1 meter) of the liftgate, the liftgate unlocks when you press the liftgate release button.

  • Page 64: Obstacle Detection

    Locks When Opening WARNING Keep clear of the liftgate when The system stops when it detects an activating the rear switch. obstacle and two short tones sound. Remove the obstacle to operate the liftgate. Setting the Liftgate Open Height Open the liftgate. 2.

  • Page 65: Security

    SecuriLock coded keys Note: The system is not compatible with (integrated keyhead transmitters only) are non-Ford aftermarket remote start systems. lost or stolen and you do not have an extra Use of these systems may result in vehicle coded key, you will need to have your starting problems and a loss of security vehicle towed to an authorized dealer.

  • Page 66: Anti-Theft Alarm

    Security You must have two previously Programming a Spare Intelligent programmed coded keys and the new Access Key unprogrammed key readily accessible. See See your authorized dealer to have your authorized dealer to have the spare additional keys programmed to your key programmed if two previously vehicle.

  • Page 67: Steering Wheel

    Steering Wheel ADJUSTING THE STEERING WHEEL WARNING Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 109). E95179 3. Lock the steering column. AUDIO CONTROL (If Equipped) Select the required source on the audio...

  • Page 68: Voice Control

    Steering Wheel Press to go to the information Volume down screen. Seek down or previous E142608 See MyFord Touch (page 327). Seek, Next or Previous VOICE CONTROL Press the seek button to: (If Equipped) • tune the radio to the next or previous stored preset •...

  • Page 69: Information Display Control

    Steering Wheel INFORMATION DISPLAY CONTROL E130248 See Information Displays (page 88). Multimedia Controls (If Equipped) E145434 Use the arrows on the right side of the steering wheel to navigate through the menus. Press OK to make a selection. C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review...

  • Page 70: Wipers And Washers

    Wipers and Washers Intermittent Wipe WINDSHIELD WIPERS Note: Fully defrost the windshield before switching on the windshield wipers. Note: Make sure the windshield wipers are switched off before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears.

  • Page 71: Rear Window Wiper And Washers

    Wipers and Washers Note: During wet or winter driving Keep the outside of the windshield clean. conditions with ice, snow or a salty road The rain sensor is very sensitive. Dirt or mist, inconsistent or unexpected wiping or debris around the interior rear view mirror smearing may occur.

  • Page 72: Rear Window Washer

    Wipers and Washers Rear Window Washer E168044 To use the rear washer function, push the lever away from you. When you release the lever, the wiper will operate for a short time. C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review...

  • Page 73: Lighting

    Lighting Headlamp Flasher LIGHTING CONTROL E162680 E142449 Pull the lever toward you slightly and release it to flash the headlamps. Parking lamps, instrument panel AUTOLAMPS lamps, license plate lamps and (If Equipped) tail lamps Headlamps WARNING The autolamps switch position may High Beams not activate the headlamps in all low visibility conditions, such as daytime...

  • Page 74: Instrument Lighting Dimmer

    Lighting If equipped, the following also activate INSTRUMENT LIGHTING when the lighting control is in the DIMMER autolamps position and you switch them on in the information display: Note: If you disconnect the battery or it • Configurable daytime running lamps. becomes discharged, the illuminated •...

  • Page 75: Headlamp Exit Delay

    Lighting Vehicles Without Front Fog Lamps DAYTIME RUNNING LAMPS Equipped) WARNING The daytime running lamps system does not activate the tail lamps and may not provide adequate lighting during low visibility driving conditions. Also, the autolamps switch position may not activate the headlamps in all low visibility conditions, such as daytime fog.

  • Page 76: Front Fog Lamps

    Lighting • You open any door. FRONT FOG LAMPS • You press a remote control button. • You press switch B on the front interior lamp. Front Interior Lamp (If Equipped) E142453 Press the control to switch the fog lamps on or off.

  • Page 77: Ambient Lighting

    Lighting Front Interior Lamp - With Rear Interior Lamp (If Equipped) Panorama Roof (If Equipped) Driver Side Lamp E190496 (A)Passenger side lamp on and E142454 off switch. (A) Door function switch. Press E160817 this switch to disable the interior (B)Driver side lamp on and off lamps.
  • Page 78 Lighting Rotate B past the first detent to switch on and adjust to the desired brightness. Press A to cycle through the color choices. Press C to switch on all interior lamps and the ambient lighting. Press C again to switch off the interior lamps and return the ambient lighting to the previously selected color.

  • Page 79: Windows And Mirrors

    Windows and Mirrors Window Lock POWER WINDOWS WARNINGS Do not leave children unattended in your vehicle and do not let them play with the power windows. They may seriously injure themselves. When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings.

  • Page 80: Global Opening

    2. Release the switch. opening function. 3. Lift the switch again for one more Note: Contact an authorized Ford dealer to second. deactivate this feature. 4. Press and hold the switch until the window is fully open.

  • Page 81: Fold-Away Exterior Mirrors

    Windows and Mirrors Blind spot mirrors have an integrated convex mirror built into the upper outboard corner of the exterior mirrors. They are designed to increase your visibility along the side of your vehicle. Check the main mirror first before a lane change, then check the blind spot mirror.

  • Page 82: Interior Mirror

    Windows and Mirrors The image of the approaching vehicle is SUN VISORS small and near the inboard edge of the main mirror when it is at a distance. The Illuminated Vanity Mirror (If Equipped) image becomes larger and begins to move outboard across the main mirror as the vehicle approaches (A).
  • Page 83 Windows and Mirrors Opening and Closing the Sun 4. Press and hold the rear of the control Shade to the first action point, until the sun shade fully closes. If you do not complete Step 2 within 15 seconds of Step 1, the relearning function end.

  • Page 84: Instrument Cluster

    Instrument Cluster GAUGES Left Information Display Speedometer Right Information Display Charge Fill (Hybrid Mode) Left Information Display The fill level, or State of Charge indicates Odometer the amount of energy stored in the high voltage battery as a percent of total energy Located in the bottom of the information capacity.
  • Page 85 Instrument Cluster Charge Assist Switch the ignition on. The fuel gauge will indicate approximately how much fuel is The up and down arrows provide left in the fuel tank. The arrow adjacent to information about the energy going into the fuel pump symbol indicates on which and out of the high voltage battery.

  • Page 86: Warning Lamps And Indicators

    Instrument Cluster Brake Coach Display: Navigation or Compass The Brake Coach appears after the vehicle See General Information (page 327). has come to a stop. It coaches you to brake Fuel Economy in a manner which maximizes the amount of energy returned through the See General Information (page 88).

  • Page 87: Anti-Lock Braking System

    Instrument Cluster Cruise Control Note: Some warning indicators appear in (If Equipped) the information display and function the Lights when you switch on this same as a warning lamp but do not display feature. when you start your vehicle. E71340 Anti-Lock Braking System Direction Indicator If it lights when you are driving,...

  • Page 88: Ev Later

    Instrument Cluster EV Later Low Fuel Level Lights when you select this Lights when the fuel level is low feature on. See Hybrid Electric or the fuel tank is nearly empty. E151263 Vehicle (page 128). Refuel as soon as possible. Fasten Safety Belt Low Tire Pressure Warning It will light and a tone will sound...

  • Page 89: Ready To Drive

    Instrument Cluster Note: If your vehicle detects certain faults, Normally, the service engine soon light will it will not allow you to operate the stay on until you switch on the engine, then accelerator pedal. If this happens, press the turn itself off if no malfunctions are brake pedal and release it.

  • Page 90: Audible Warnings And Indicators

    Instrument Cluster AUDIBLE WARNINGS AND INDICATORS Key in Ignition Warning Chime Sounds when you open the driver's door and you have left the key in the ignition with it in the off or accessory position. Engine On Warning Chime A warning chime will sound when any door is opened if the vehicle exceeds a relatively low speed.

  • Page 91: Information Displays

    Information Displays • Press the up and down arrow buttons GENERAL INFORMATION to scroll through and highlight the options within a menu. WARNING • Press the right arrow button to enter a Driving while distracted can result in sub-menu. loss of vehicle control, crash and •...
  • Page 92 Information Displays Display/Trip Menu level 2 Menu level 3 Menu level 4 Menu level 5 Engage Help — — (Split Power + Avg Fuel Economy + Battery Gauge + Fuel Gauge) Empower Help — — (Power (with engine on/off threshold) + Avg Fuel Economy + Battery Gauge + Fuel Gauge)
  • Page 93 Information Displays Display/Trip Help — — Energy Use (Energi Help — — only) Auto EV (consumption gauge + climate power gauge + battery gauge + fuel gauge) EV Now (consumption gauge with budget cup + climate power gauge + engine enable + battery gauge + fuel gauge) EV Later...
  • Page 94 Information Displays Note: You can reset your average fuel Unique content available in MyView: economy by pressing and holding the OK • Vehicle Range (Energi vehicles only) – button on the left hand steering wheel Indicates the estimated distance your controls.
  • Page 95 Information Displays • Tach rpm x 1000 — When the gasoline Note: It is normal for your electric range engine is running, the tachometer estimate to vary from charge to charge due gauge displays the engine speed in to changes in average energy usage. revolutions per minute (RPM).
  • Page 96 Information Displays Info In this mode, you can view different vehicle system E144642 information and perform a system check. Information Tutorial Displays a number of different system tutorials. Use the up/down arrows to scroll through the tutorials. Then press OK to view. MyKey MyKeys (Number of MyKeys programmed) MyKey Miles (km) (Distance traveled using a programmed MyKey)
  • Page 97 Information Displays Settings Vehicle Lighting Auto Light On or Off Rain Daytime On or Off Lights Home Light Select time interval Remote Start Climate Heater – A/C Auto or Last Control Settings Front Defrost Auto or Off Rear Defrost Auto or Off Driver Seat Auto or Off Passenger Seat...
  • Page 98 Information Displays Settings Display Language Select the — desired language Units Distance Select the desired units of measure Temperature Fahrenheit (°F) or Celsius (°C) Brake Coach On or Off — Display Regen Active On or Off — Charge Assist On or Off —...
  • Page 99 Information Displays Fuel Economy Menu level 2 Menu level 3 Menu level 4 Menu level 5 Efficiency Leaves Help — — Fuel History Duration 5, 10 or 30 minutes — (Instantaneous Fuel Help — — Economy + Fuel Economy History + Avg Fuel Economy) Coach Help...

  • Page 100: Information Messages

    Information Displays Average Fuel Economy Average Fuel Economy is continuously averaged since the last reset. You can reset your average fuel economy by pressing and holding the OK button on the corresponding steering wheel controls. For Energi vehicles both Hybrid and Plug-in Power mode operation will be included in the calculation.
  • Page 101 Information Displays Battery and Charging System (High Voltage) Message Action Is Vehicle Plugged-In? Your vehicle needs confirmation it is unplugged before allowing a start. You must make sure your vehicle is unplugged and you respond to the message prompt before starting your vehicle.
  • Page 102 Information Displays Fuel Message Action Fuel Level Low An early reminder of a low fuel condition. Fuel Freshness EV functionality is disabled and the engine is running to maintain fuel freshness. See Fuel Quality (page 135). Fuel Door Opening Wait for up to 15 seconds while the fuel system depressurizes. Fuel Door Open The fuel system has finished depressurizing and you can begin to refuel.
  • Page 103 Information Displays Message Action Accessory Power Active Displayed when the vehicle is in the Accessory ignition state. Press Brake to Start Displayed as a reminder to press the brake while starting the vehicle. Press Brake + Start Displayed as a reminder to apply the brake and push the start Button button to start the vehicle.
  • Page 104 Information Displays Message Action Service Tire Mobility Kit Displayed when the kit needs service. See your authorized dealer. See Manual Informs the driver that the powertrain needs service due to a powertrain malfunction. Engine On Due to Low Displays when EV functionality is disabled and the engine is Use Normal Operation running to maintain oil quality.

  • Page 105: Park Aid

    Information Displays Park Aid Message Action Check Park Aid Displays when the system has detected a condition that requires service. Contact your authorized dealer. See Parking Aid (page 161). Rear Park Aid On Off Displays the park aid status. Check Rear Park Aid Displays when the system has detected a condition that requires attention.
  • Page 106 Information Displays Tire Pressure Monitoring System Message Action Low Tire Pressure Displays when one or more tires on your vehicle have low tire pressure. See Tire Pressure Monitoring System (page 260). Tire Pressure Monitor Displays when the tire pressure monitoring system is Fault malfunctioning.

  • Page 107: Climate Control

    Climate Control AUTOMATIC CLIMATE CONTROL E141422 AUTO and Driver temperature control: Press the button to turn on automatic operation. Select the desired temperature using the temperature control. The system adjusts fan speed, air distribution, air conditioning operation, and selects outside air or recirculated air to heat or cool the vehicle in order to maintain the desired temperature.
  • Page 108 Climate Control Turn the control to increase or decrease the air temperature on the passenger side of the vehicle. This turns on dual zone mode. Recirculated air: Press the button to switch between outside air and recirculated air. When you select recirculated air, the air currently in the passenger compartment recirculates.

  • Page 109: Hints On Controlling The Interior Climate

    Climate Control Dual Zone Temperature Control In mild weather, you can improve your fuel economy when using the climate control Select a temperature for the passenger’s system by using outside air instead of air side using the rotary control on the conditioning.

  • Page 110: Heated Windows And Mirrors

    Climate Control Recommended Settings for HEATED WINDOWS AND Heating MIRRORS Press the AUTO button. Heated Rear Window 2. Adjust the temperature control to the desired setting. Use 72°F (22°C) as a The heated rear window button starting point, then adjust the setting is below the climate control as necessary.

  • Page 111: Remote Start

    Climate Control Your cabin air filter is located under the You can adjust the default remote start instrument panel in the passenger footwell settings using the information display area. The particulate filtration system controls. See Information Displays reduces the concentration of airborne (page 88).

  • Page 112: Seats

    Seats We recommend that you follow these SITTING IN THE CORRECT guidelines: POSITION • Sit in an upright position with the base of your spine as far back as possible. WARNINGS • Do not recline the seatback more than Sitting improperly, out of position or 30 degrees.

  • Page 113: Adjusting The Head Restraint

    Seats WARNINGS Guide sleeve adjust and unlock Install the head restraint properly to button. help minimize the risk of neck injury Guide sleeve unlock and remove in the event of a crash. button. Note: Adjust the seat back to an upright Adjusting the Head Restraint driving position before adjusting the head restraint.

  • Page 114: Manual Seats

    Seats The head restraints consist of: Adjust the seatback to an upright driving or riding position. An energy absorbing head 2. Pivot the head restraint forward toward restraint. your head to the desired position. Two steel stems. After the head restraint reaches the Guide sleeve unlock and remove forward-most tilt position, pivot it forward button.

  • Page 115: Power Seats

    Seats WARNING WARNING Rock the seat backward and forward Do not place cargo or any objects after releasing the lever to make sure behind the seatback before returning that it is fully engaged. it to the original position. Pull on the seatback to make sure that it has fully latched after returning the seatback to its Adjusting the Height of the...

  • Page 116: Power Lumbar

    Seats E138647 Power Lumbar (If Equipped) E138648 C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review...

  • Page 117: Rear Seats

    Seats REAR SEATS HEATED SEATS (If Equipped) WARNING People who are unable to feel pain to their skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical conditions, must exercise care when using the heated seat.

  • Page 118: Rear Seat Armrest

    Seats REAR SEAT ARMREST (If Equipped) E138656 Fold the armrest down to use the armrest and cupholder. C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review...

  • Page 119: Universal Garage Door Opener

    Universal Garage Door Opener HomeLink Wireless Control The universal garage door opener replaces System the common hand-held garage door (If Equipped) opener with a three-button transmitter that is integrated into the driver’s sun visor. WARNING The system includes two primary features, Do not use the system with any a garage door opener and a platform for garage door opener that does not...
  • Page 120 Universal Garage Door Opener 3. Using both hands, simultaneously, press and hold the desired HomeLink button and the hand-held transmitter button. DO NOT release either one until the HomeLink indicator light flashes slowly and then rapidly. When the indicator light flashes rapidly, both buttons may be released.
  • Page 121 Universal Garage Door Opener E142661 E142660 Press and hold the outer two function Red indicator light buttons simultaneously for Green indicator light approximately 20 seconds until the indicator lights above the buttons flash Press and hold one of the buttons on rapidly.
  • Page 122 Universal Garage Door Opener Press and hold the previously 5. Press and hold the previously programmed Genie button on the programmed button on the visor for 2 hand-held transmitter for 10 seconds. seconds. Repeat this step up to 3 times The indicator light will change from red until the garage door moves.

  • Page 123: Auxiliary Power Points

    Auxiliary Power Points 12-volt DC power point • on the front of the center console • inside the center console storage bin WARNING • in the luggage compartment. Do not plug optional electrical accessories into the cigar lighter 110-volt AC power point (If Equipped) socket (if equipped).
  • Page 124 Auxiliary Power Points When the indicator light, located on the power point, is: • on — the power point is working, the ignition is on and a device is plugged • off — the power point is off, the ignition is off or no device is plugged in.

  • Page 125: Storage Compartments

    Storage Compartments CENTER CONSOLE Stow items in the cupholder carefully as items may become loose during hard braking, acceleration or collisions, including hot drinks which may spill. Available console features include: E142433 Cupholder Storage compartment with auxiliary power point, auxiliary input jack, USB port and media Auxiliary power point OVERHEAD CONSOLE...

  • Page 126: Starting And Stopping The Engine

    Starting and Stopping the Engine GENERAL INFORMATION IGNITION SWITCH WARNINGS Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. Do not park, idle or drive your vehicle on dry grass or other dry ground E72128 cover.

  • Page 127: Starting A Gasoline Engine

    Starting and Stopping the Engine Ignition Modes STARTING A GASOLINE ENGINE When the engine starts for the first time on your drive, the idle speed increases, this helps to warm up the engine. If the engine idle speed does not slow down automatically, have your vehicle checked by an authorized dealer.
  • Page 128 Starting and Stopping the Engine Note: The green ready indicator illuminates 2. With the key in this position, you can letting you know that the vehicle is ready use the start button to switch the for driving. Since your vehicle is equipped ignition on and start your vehicle.

  • Page 129: Engine Block Heater

    Starting and Stopping the Engine Switching Off the Vehicle When It Guarding Against Exhaust Fumes Is Moving WARNING WARNING If you smell exhaust fumes inside Switching off the engine when the your vehicle, have your vehicle vehicle is still moving will result in a checked by your authorized dealer loss of brake and steering assistance.

  • Page 130: Using The Engine Block Heater

    Starting and Stopping the Engine We recommend that you do the following The heater uses 0.4 to 1.0 kilowatt-hours for a safe and correct operation: of energy per hour of use. The system does not have a thermostat. It achieves •...

  • Page 131: Unique Driving Characteristics

    Unique Driving Characteristics Auto EV HYBRID ELECTRIC VEHICLE This mode provides an Plug-in Power Mode and Hybrid automatic use of high voltage Mode (C-MAX Energi Only) E155152 battery power during the drive, staying in electric mode when possible and You must plug in your C-MAX Energi running the engine when needed.
  • Page 132 Unique Driving Characteristics The vehicle may enter Enable Engine mode Note: You may notice higher engine speeds if the climate control is in a defrost mode upon start-up. This temporary condition is and the outside temperature is cold. A normal and necessary to heat up the cabin message Engine Enabled Due to Defrost and minimize emissions.
  • Page 133 Unique Driving Characteristics • Very high or low outside temperature Unique Hybrid Operating (to provide system cooling or heating). Characteristics For C-MAX Energi vehicles, climate Your vehicle behaves differently compared control demands by passengers may to a non-hybrid. Here is a description of the not directly cause the engine to run.
  • Page 134 Unique Driving Characteristics During certain events (such as vehicle • Perform all scheduled maintenance. servicing) your low voltage 12-volt battery • There is no need to wait for your engine may become disconnected or disabled. to warm up. The vehicle is ready to Once the battery is reconnected and after drive immediately after starting.
  • Page 135 Unique Driving Characteristics Note: Cold temperatures will affect the Note: An oil change is not required but gives engine warm up time and the low engine you the option of not running a low engine use mode may operate more frequently. use cycle.
  • Page 136 Unique Driving Characteristics Question Answer Why does my engine rev up so high some- Your vehicle's engine and transmission are times when I accelerate? designed to deliver the power you need at the most efficient engine speed. This may be higher than expected during heavy accelerations, and may fluctuate when driving at a steady speed.

  • Page 137: Fuel And Refueling

    Fuel and Refueling • Automotive fuels can be harmful or SAFETY PRECAUTIONS fatal if swallowed. Fuel such as gasoline is highly toxic and if WARNINGS swallowed can cause death or Do not overfill the fuel tank. The permanent injury. If fuel is swallowed, pressure in an overfilled tank may call a physician immediately, even if no cause leakage and lead to fuel spray...

  • Page 138: Fuel Quality

    Fuel and Refueling Octane Recommendations FUEL QUALITY We recommend regular unleaded gasoline Note: Your warranty will not cover any with a pump (R+M)/2 octane rating of 87. vehicle damage, powertrain damage, loss Some stations offer fuels posted as regular of vehicle performance or repairs to your with an octane rating below 87, particularly vehicle, caused by the use of fuel not in high altitude areas.

  • Page 139: Running Out Of Fuel

    Fuel and Refueling Refilling With a Portable Fuel Note: EV Now can resume if less than 1 gal Container (3.8 L) of fuel is left in the tank. Note: In most cases, when the fuel level is WARNINGS below one-quarter tank, refueling the Do not insert the nozzle of portable vehicle will end fuel freshness mode and fuel containers or aftermarket...

  • Page 140: Refueling

    Fuel and Refueling 4. When done, clean the funnel or properly dispose of it. Extra funnels can be purchased from your authorized dealer if you choose to dispose of the funnel. REFUELING E162449 WARNINGS In C-MAX Energi vehicles the funnel is Fuel vapor burns violently and a fuel located in the rear of the vehicle, inside fire can cause severe injuries.

  • Page 141: Non-Energi Vehicles

    Fuel and Refueling Use the following guidelines to avoid electrostatic charge build-up when filling an ungrounded fuel container: • Place an approved fuel container on the ground. • Do not fill a fuel container while it is in the vehicle (including the cargo area). •...
  • Page 142 Fuel and Refueling If this action corrects the problem, the message may not reset immediately. It may take several driving cycles for the message to turn off. A driving cycle consists of an engine start-up (after four or more hours with the engine off) followed by city or highway driving.
  • Page 143 Fuel and Refueling If this action corrects the problem, the message may not reset immediately. It may take several driving cycles for the message to turn off. A driving cycle consists of an engine start-up (after four or more hours with the engine off) followed by city or highway driving.

  • Page 144: Fuel Consumption

    Fuel and Refueling Note: A fuel spill concern may occur if the fuel tank overfills. Do not overfill the tank to the point that the fuel is able to bypass the fuel filler nozzle. The overfilled fuel may run down the drain located below and in front of the fuel filler door.

  • Page 145: Emission Control System

    Fuel and Refueling Empty reserve is the amount of fuel 5. Calculate fuel economy by dividing remaining in the tank after the fuel gauge miles traveled by gallons used (For indicates empty. Do not rely on this fuel for Metric: Multiply liters used by 100, then driving.
  • Page 146 When the service engine soon If you use anything other than Ford, indicator illuminates, the OBD-II Motorcraft or Ford-authorized parts for system has detected a...
  • Page 147 Fuel and Refueling If the service engine soon indicator remains The OBD-II system checks the emission on, have your vehicle serviced at the first control system during normal driving. A available opportunity. Although some complete check may take several days. If malfunctions detected by the OBD-II may the vehicle is not ready for I/M testing, you not have symptoms that are apparent,...

  • Page 148: High Voltage Battery

    High Voltage Battery Your vehicle consists of various GENERAL INFORMATION high-voltage components and wiring. All of the high-voltage power flows through WARNING specific wiring assemblies labeled as such Have the battery pack serviced only or covered with a solid orange convolute, by an authorized electric vehicle orange striped tape or both.
  • Page 149 High Voltage Battery Note: The service disconnect has an outer lever to aid in the proper seating of the service disconnect lever. Remove this to disconnect the high-voltage service disconnect. The high-voltage service disconnect is located behind the rear fold down seats. Service disconnect location for non-Energi vehicles.

  • Page 150: Charging The High Voltage Battery

    High Voltage Battery Charging Equipment Reactivating the High-Voltage Battery Note: If you have manually disconnected your high-voltage shut off circuit, you will need to reconnect the circuit before you can reactivate it. The system will detect if the electrical system is safe and turn on automatically.

  • Page 151: Charge Port

    High Voltage Battery Make sure that the 120 volt convenience cord is completely unwound before charging. Always plug the cord into the AC outlet before connecting the charging coupler into the charge port on your vehicle. The 120 volt convenience cord inline control box has three indicator lights that represent the charging status, power, charge and fault.

  • Page 152: Locking The Charging Coupler

    High Voltage Battery To charge your high voltage battery: • When three quadrants are on and the top left-hand side quadrant is pulsing, Put your vehicle in park (P) and switch the charge is between 75-100 percent. off your vehicle. •...

  • Page 153: High Voltage Battery Cut-Off Switch

    High Voltage Battery When waiting to charge (not actively 2. Press the button on the charging charging), the light ring will indicate the coupler. present state of charge of the high voltage 3. While holding the button, remove the battery as follows: charging coupler from the charge port •...
  • Page 154 High Voltage Battery 3. If your vehicle is not powered after this sequence, repeat steps 1 and 2 up to two more times. Note: During this process, your vehicle will detect if the electrical system is safe and reactivate. Once your vehicle determines the electrical system safe, you can start your vehicle as you would normally by either turning the ignition key or by pressing the...

  • Page 155: Transmission

    Transmission Reverse (R) AUTOMATIC TRANSMISSION With the gearshift lever in reverse (R), your WARNINGS vehicle will move backward. Always come to a complete stop before shifting into and Always set the parking brake fully out of reverse (R). and make sure the gearshift is latched in park (P).

  • Page 156: Brakes

    Transmission • Provides additional grade braking with Use the brake shift interlock lever to move a combination of engine motoring and the gearshift lever from the park position high-voltage battery charging to help in the event of an electrical malfunction or maintain vehicle speed when if your vehicle has a dead battery.
  • Page 157 Transmission If Your Vehicle Gets Stuck In Mud or Snow Note: Do not rock your vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Note: Do not rock your vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat.

  • Page 158: Brakes

    Brakes Anti-lock Brake System GENERAL INFORMATION This system helps you maintain steering Note: Occasional brake noise is normal. If control during emergency stops by keeping a metal-to-metal, continuous grinding or the brakes from locking. continuous squeal sound is present, the This lamp momentarily brake linings may be worn-out.

  • Page 159: Hints On Driving With Anti-Lock Brakes

    Brakes standard friction braking. When the battery Press the foot brake pedal firmly. is almost fully charged, the amount of 2. Pull the parking brake lever up to its regenerative braking is limited to avoid fullest extent. overcharging, and the requested Note: If you park your vehicle on a hill and deceleration is produced by standard facing uphill, move the transmission selector...

  • Page 160: Using Hill Start Assist

    Brakes When the system is active, your vehicle will remain stationary on the slope for two to three seconds after you release the brake pedal. This allows you time to move your foot from the brake to the accelerator pedal. The brakes are released automatically once the engine has developed sufficient drive to prevent your vehicle from rolling down the slope.

  • Page 161: Traction Control

    Traction Control System Indicator Lights and PRINCIPLE OF OPERATION Messages The traction control system helps avoid WARNING drive wheel spin and loss of traction. If a failure has been detected within If your vehicle begins to slide, the system the AdvanceTrac system, the applies the brakes to individual wheels stability control light will illuminate and, when needed, reduces engine power...

  • Page 162: Stability Control

    Stability Control The AdvanceTrac with Roll Stability PRINCIPLE OF OPERATION Control system helps you keep control of your vehicle when on a slippery surface. WARNINGS The electronic stability control portion of Vehicle modifications involving the system helps avoid skids and lateral braking system, aftermarket roof slides and roll stability control helps avoid racks, suspension, steering system,...

  • Page 163: Using Stability Control

    Stability Control USING STABILITY CONTROL AdvanceTrac® with Roll Stability Control (RSC®) The system automatically activates when you start your vehicle. The AdvanceTrac with RSC system cannot be completely turned off, but the electronic stability control and roll stability control portions of the system are disabled when the transmission is in position R.

  • Page 164: Parking Aids

    Parking Aids Note: If your vehicle is equipped with PARKING AID (If Equipped) MyKey, it is possible to prevent turning the sensing system off. See MyKey (page WARNINGS 49). To help avoid personal injury, please The sensing system warns the driver of read and understand the limitations obstacles within a certain range of the of the system as contained in this...

  • Page 165: Front Sensing System

    Parking Aids E130382 E130178 Coverage area of up to 27 inches (70 centimeters) from the front Coverage area of up to 6 feet of the vehicle and about 14 (1.8 meters) from the rear inches (35 centimeters) to the bumper. There is decreased side of the front end of the coverage area at the outer vehicle.

  • Page 166: Active Park Assist

    Parking Aids For specific information on the reverse The system may not function correctly if sensing portion of the system, refer to that something passes between the front section. bumper and the parking space (i.e. a pedestrian or cyclist) or if the edge of the neighboring parked vehicle is high from the ground (i.e.
  • Page 167 Parking Aids Press the button. The touch screen the system to search on. displays a message and a corresponding Note: If the turn signal is not on, the system graphic to indicate it's searching for a automatically searches on the vehicle's parking space.

  • Page 168: Deactivating The Park Assist Feature

    Parking Aids E130108 When you think the vehicle has enough space in front and behind it, or you hear a solid tone from the parking aid, bring the vehicle to a complete stop. E130109 • driving above 6 mph (10 km/h) during When automatic steering is finished, the automatic steering touch screen displays a message indicating...

  • Page 169: Troubleshooting The System

    Parking Aids Troubleshooting the System The system does not look for a space The traction control system may be off Any door (except the driver’s) may not be completely closed The system does not offer a particular space Something may be contacting the front bumper or side sensors There is not enough room on both sides of the vehicle in order to park There is not enough space for the parking maneuver on the opposite side of the parking space...

  • Page 170: Rear View Camera

    Parking Aids The system does not position the vehicle where I want in the space A parked vehicle has a high attachment (i.e. salt sprayer, snowplow, moving truck bed, etc.) The parking space length or position of parked objects changed after your vehicle passed The temperature around your vehicle changes quickly (i.e.
  • Page 171 Parking Aids The system uses three types of guides to After changing a system setting, the touch help you see what is behind your vehicle: screen shows a preview of the selected features. • Active guidelines: Show the intended path of your vehicle when reversing. Camera Guidelines •...
  • Page 172 Parking Aids Active guidelines are only shown with fixed Note: Manual zoom is only available when guidelines. To use active guidelines, turn the transmission is in reverse (R). the steering wheel to point the guidelines Note: When manual zoom is enabled, only toward an intended path.

  • Page 173: Cruise Control

    Cruise Control Switching Cruise Control On PRINCIPLE OF OPERATION Press and release ON. Cruise control lets you maintain a set The indicator will display in the speed without keeping your foot on the instrument cluster. accelerator pedal. You can use cruise control when your vehicle speed is greater E71340 than 20 mph (30 km/h).

  • Page 174: Switching Cruise Control Off

    Cruise Control Switching Cruise Control Off Note: You will erase the set speed if you switch the system off. Press and release OFF or switch the ignition off. ECO Cruise Control This feature saves vehicle energy by relaxing acceleration compared to standard cruise control.

  • Page 175: Driving Aids

    Driving Aids • Loose or worn steering components. STEERING • Improper vehicle alignment. Electric Power Steering Note: A high crown in the road or high crosswinds may also make the steering WARNING seem to wander or pull. The electric power steering system Adaptive Learning has diagnostic checks that continuously monitor the system.

  • Page 176: Load Carrying

    Load Carrying REAR UNDER FLOOR STORAGE E164183 Insert the ends of the cargo shade into the mounting features located behind the rear seat on the rear trim panels to install the E162198 cargo shade. The under floor storage compartments are To operate the cargo shade: located behind the front seats.

  • Page 177: Load Limit

    Load Carrying Base Curb Weight - is the weight LOAD LIMIT of the vehicle including a full tank Vehicle Loading of fuel and all standard equipment. It does not include This section will guide you in the passengers, cargo, or optional proper loading of your vehicle to equipment.

  • Page 178: C-Max (Ccg) Mexico/United States Of America/Canada, Enusa, Cpe Review

    Load Carrying WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available.

  • Page 179: C-Max (Ccg) Mexico/United States Of America/Canada, Enusa, Cpe Review

    Load Carrying E142517 CARGO E143817 GAWR (Gross Axle Weight Cargo Weight - includes all Rating) - is the maximum weight added to the Base Curb allowable weight that can be Weight, including cargo and carried by a single axle (front or optional equipment.

  • Page 180: C-Max (Ccg) Mexico/United States Of America/Canada, Enusa, Cpe Review

    Load Carrying E162603 Safety Compliance Certification GVW (Gross Vehicle Weight) - Label. The label shall be affixed is the Vehicle Curb Weight, plus to either the door hinge pillar, cargo, plus passengers. door-latch post, or the door edge GVWR (Gross Vehicle Weight that meets the door-latch post, Rating) - is the maximum next to the driver's seating...

  • Page 181: C-Max (Ccg) Mexico/United States Of America/Canada, Enusa, Cpe Review

    Load Carrying E142524 WARNINGS WARNINGS Exceeding the Safety Exceeding any vehicle weight Compliance Certification rating limitation could result Label vehicle weight rating limits in serious damage to the vehicle could result in substandard and/or personal injury. vehicle handling or performance, engine, transmission and/or structural damage, serious Steps for determining the...

  • Page 182: C-Max (Ccg) Mexico/United States Of America/Canada, Enusa, Cpe Review

    Load Carrying 4. The resulting figure equals the - 150 = 150 pounds. Yes, you have available amount of cargo and enough load capacity in your luggage load capacity. For vehicle to transport four friends example, if the “XXX” amount and your golf bags.
  • Page 183 Load Carrying the load capacity to transport the cement and your friend home. In metric units, the calculation would be: 635 kilograms - (2 x 99 kilograms) - (9 x 45 kilograms) = 635 - 198 - 405 = 32 kilograms. The above calculations also assume that the loads are positioned in your vehicle in a...

  • Page 184: Towing

    Towing We recommend the use of a wheel lift and TOWING A TRAILER dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford WARNING Motor Company has not approved a slingbelt towing procedure. Vehicle Never tow a trailer with your damage may occur if towed incorrectly, or vehicle.
  • Page 185 Towing Recreational Towing 3. Turn the vehicle off by turning the ignition key past the accessory position. Note: Put your climate control system in The key position is between the recirculated air mode to prevent exhaust accessory and off positions. See fumes from entering the vehicle.

  • Page 186: Driving Hints

    Driving Hints • Switch off the air conditioning if you do BREAKING-IN not need it. When you have the air conditioning on, keep it at the lowest You need to break in new tires for blower and highest temperature approximately 300 miles (480 setting necessary to be comfortable.

  • Page 187: Driving Through Water

    Driving Hints • Perform all regularly scheduled DRIVING THROUGH WATER maintenance. See Scheduled Maintenance (page 426). WARNING • Use the coach and brake coach display Do not drive through flowing or deep to get feedback on your economical water as you may lose control of your drive style.

  • Page 188: Floor Mats

    Driving Hints FLOOR MATS WARNINGS Always make sure that objects cannot fall into the driver foot well WARNINGS while the vehicle is moving. Objects Always use floor mats that are that are loose can become trapped under designed to fit the foot well of your the pedals causing a loss of vehicle control.

  • Page 189: Roadside Emergencies

    • Towing — independent service contractors, if not prohibited by state, Canadian customers who require roadside local or municipal law, shall tow Ford assistance, call 1-800-665-2006. eligible vehicles to an authorized dealer within 35 mi (56 km) of the Vehicles Sold in Canada: Using...

  • Page 190: Hazard Warning Flashers

    2. Switch on the ignition. Call the Ford Roadside Assistance at 3. Check the information display for the 1-800-665-2006 for additional Ready to Drive light as the gasoline information.

  • Page 191: Jump Starting The Vehicle

    Roadside Emergencies 2. Press the brake pedal and press the Do not attempt to push-start your push button start to switch on the automatic transmission vehicle. Automatic ignition. transmissions do not have push-start capability. Attempting to push-start a 3. Check the information display for the vehicle with an automatic transmission Ready to Drive light as the gasoline may cause transmission damage.
  • Page 192 Roadside Emergencies E163911 A. Positive prong (+) B. Negative prong (-) Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. Note: Remove the red cap from the positive prong (A) on your vehicle before connecting the cables.
  • Page 193 Roadside Emergencies WARNING Never connect the negative end of the cable to the negative (-) terminal of the discharged battery. A spark may cause an explosion of the gases that surround the battery. Always use the negative prong as a grounding point. Make sure that the cables are clear of fan blades, belts, the moving parts of both engines, or any fuel delivery system parts.

  • Page 194: Collision, Damage Or Fire Event

    Roadside Emergencies COLLISION, DAMAGE OR FIRE EVENT Guidance for Ford Motor Company Electric and Hybrid-Electric Vehicles Equipped With High Voltage Batteries (Vehicle Owner/Operator/General Public) Electric and Hybrid-Electric Vehicle Considerations In the event of damage or fire involving an electric vehicle (EV) or hybrid-electric vehicle (HEV): •...
  • Page 195 • For vehicles in Canada, notify Ford • Avoid contact with leaking fluids and Motor Company 1-800-565-3673 gases, and remain out of the way of (then follow the prompts on the voice...

  • Page 196: Post-Crash Alert System

    Roadside Emergencies POST-CRASH ALERT SYSTEM The system flashes the turn signal lamps and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the safety belt pretensioners. The horn and lamps will turn off when: •...

  • Page 197: Customer Assistance

    A reasonable time must be allowed to Oakville, Ontario L6K 0C8 perform a repair after taking your vehicle Telephone to the authorized dealer. Repairs will be made using Ford or Motorcraft® parts, or 1-800-565-3673 (FORD) remanufactured or other parts that are Online authorized by Ford.

  • Page 198: In California (U.s. Only)

    2. Four or more repair attempts are made Ford in writing before pursuing remedies on the same nonconformity (a defect under your state’s warranty laws. Ford is or condition that substantially impairs also allowed a final repair attempt in some the use, value or safety of the vehicle) states.

  • Page 199: The Better Business Bureau (Bbb) Auto Line Program (U.s. Only)

    BBB. Canadian dealers. In those cases where You are not bound by the decision, and you continue to feel that the efforts by Ford may reject the decision and proceed to of Canada and the authorized dealer to...

  • Page 200: Getting Assistance Outside The U.s. And Canada

    CAMVAP decisions are fast, fair, FORD MOTOR COMPANY and final as the arbitrator’s award is Customer Relationship Center binding on both you and Ford of Canada. 1555 Fairlane Drive CAMVAP services are available in all Fairlane Business Park #3 Canadian territories and provinces.

  • Page 201: Ordering Additional Owner's Literature

    REPORTING SAFETY DEFECTS identification number (VIN) and new address with Ford Motor Company Export (U.S. ONLY) Operations & Global Growth Initiatives by emailing expcac@ford.com. If you are in another foreign country, contact the nearest authorized dealer.

  • Page 202: Reporting Safety Defects (Canada Only)

    Customer Assistance To contact NHTSA, you may call You can also obtain other the Vehicle Safety Hotline information about motor vehicle toll-free at 1-888-327-4236 (TTY: safety from 1-800-424-9153); go to http://www.safercar.gov. http://www.safercar.gov; or write REPORTING SAFETY DEFECTS Administrator (CANADA ONLY) 1200 New Jersey Avenue, If you believe that your vehicle has Southeast...

  • Page 203: Fuses

    Fuses FUSE SPECIFICATION CHART WARNINGS To reduce risk of electrical shock, Pre-Fuse Box always replace the cover to the power distribution box before Your vehicle has a pre-fuse box attached reconnecting the battery or refilling fluid to the power distribution box. There is a reservoirs.
  • Page 204 Fuses Fuse or relay number Fuse amp rating Protected components 50A Midi Cooling fan module. 50A Midi Electric water pump. 50A Midi Body control module supply 1. 50A Midi Body control module supply 2. — Not used. — Not used. 40A** Anti-lock brake system pump.
  • Page 205 Fuses Fuse or relay number Fuse amp rating Protected components 10A* Motor electronic cooling pump. Electronic power assist steering module Mass air flow sensor. 15A* Powertrain control module. 10A* Electronic air conditioning compressor. Positive temperature coefficient heater. 10A* Engine control module. Powertrain control module.

  • Page 206: Passenger Compartment Fuse Panel

    Fuses Fuse or relay number Fuse amp rating Protected components Mini relay Heater blower. Mini relay Engine control relay. *Mini fuses **Cartridge fuses Passenger Compartment Fuse Panel The fuse panel is located on the right-hand side below the glove box. You may need to remove a trim panel to access it.
  • Page 207 Fuses Fuse or relay number Fuse amp rating Protected components Fuel pump supply. — Not used. Not used (spare). Passive anti-theft system. Interior light. Driver door switch pack. Glove box illumination. Overhead console switch bank. Cigar lighter. Second row power point. Autowiper module.

  • Page 208: Luggage Compartment Fuse Panel

    Fuses Fuse or relay number Fuse amp rating Protected components Reversing lamp supply. Washer pump. Ignition switch, Start button. Radio. Hazard light switch. Not used (spare). Power sun shade. Remote receiver antenna. Washer pump ground. Central locking ground. Drive door unlock ground. 7.5A Electronic 15 feed.
  • Page 209 Fuses E129927 Fuse or relay number Fuse amp rating Protected components Hands-free liftgate entry module. Keyless vehicle module. Keyless vehicle door handles. Door control unit front left. Door control unit front right. Door control unit rear left. Door control unit rear right. —...
  • Page 210 Fuses Fuse or relay number Fuse amp rating Protected components Charger fan (C-MAX Energi). — Not used. Smart datalink connector. Active noise cancellation. — Not used. DC/AC power converter. Power liftgate. AC/DC charger (C-MAX Energi). Luggage compartment outlet. — Not used. Headlamp leveling.

  • Page 211: Changing A Fuse

    Fuses Fuse or relay number Fuse amp rating Protected components Fuel system. Power relay Rear 15 relay. Mini relay Heated rear window. Micro relay Fuel door (C-MAX Energi). — Not used. — Not used. Micro relay Rear wiper. CHANGING A FUSE Fuses WARNING You must replace a failed fuse with...

  • Page 212: Maintenance

    Maintenance Working with the Engine Off GENERAL INFORMATION Set the parking brake and shift to park Have your vehicle serviced regularly to help (P). maintain its roadworthiness and resale 2. Switch off the engine. value. There is a large network of authorized dealers that are there to help 3.

  • Page 213: Under Hood Overview - Hybrid Electric Vehicle (Hev)

    Maintenance 3. Release the hood latch by pushing the 6. Lower the hood and allow it to drop the yellow secondary release lever to your last 10-12 inches (25 to 30 left, toward the center of the vehicle. centimeters). Note: Make sure that the hood is closed properly and fully latched on both sides of the hood.
  • Page 214 Maintenance E162485 Engine coolant reservoir cap. See Engine Coolant Check (page 214). Engine oil filler cap. See Engine Oil Check (page 213). Engine oil dipstick. See Engine Oil Dipstick (page 213). Engine air filter cover. See Changing the Engine Air Filter (page 230). Inverter system controller.

  • Page 215: Under Hood Overview - Plug-In Hybrid Electric Vehicle (Phev)

    Maintenance Note: Do not attempt to service any of the UNDER HOOD OVERVIEW - high-voltage components or wiring. For PLUG-IN HYBRID ELECTRIC easier identification, the high-voltage wiring VEHICLE (PHEV) insulation is color coated orange. WARNING The inverter system controller contains various high-voltage components that can cause serious bodily harm or death.

  • Page 216: Engine Oil Dipstick

    Remove the filler cap. 3. Remove the dipstick and wipe it with 2. Add engine oil that meets the Ford a clean, lint-free cloth. Replace the specifications. See Capacities and dipstick and remove it again to check Specifications (page 266).

  • Page 217: Engine Coolant Check

    Maintenance Low Engine Use Engine Coolant and Inverter (If Equipped) System Controller Coolant The low engine use mode is equipped on Your vehicle has two separate cooling Energi models only. The low engine use systems. One is for cooling the engine and mode keeps the engine oil quality in good one is for cooling the inverter system condition when you drive your vehicle with...

  • Page 218: Adding Coolant

    Maintenance (page 426). Note: It is very important to use prediluted Note: Make sure that the level is between coolant meeting the Ford specification in the MIN and MAX marks on the inverter order to avoid plugging the small coolant system controller coolant reservoir.
  • Page 219 Recycled Engine Coolant Adding Engine Coolant Ford Motor Company does not recommend Unscrew the engine coolant reservoir the use of recycled engine coolant since a cap slowly. Any pressure will escape Ford-approved recycling process is not yet as you unscrew the cap.
  • Page 220 Maintenance Vehicles driven year-round in non-extreme When Fail-Safe Mode Is Activated climates should use prediluted coolant WARNINGS meeting the Ford specification for optimum cooling system and engine Fail-safe mode is for use during protection. emergencies only. Operate your vehicle in fail-safe mode only as long...

  • Page 221: Automatic Transmission Fluid Check

    Only use a washer fluid that meets • If you notice signs of fluid leakage. Ford specifications. See Capacities and Do not use supplemental transmission Specifications (page 266). fluid additives, treatments or cleaning State or local regulations on volatile agents.

  • Page 222: Changing The 12V Battery

    Maintenance When a low voltage battery replacement CHANGING THE 12V BATTERY is necessary, see an authorized dealer to replace the low voltage battery with a Ford WARNINGS recommended replacement low voltage Batteries normally produce explosive battery that matches the electrical...

  • Page 223: Checking The Wiper Blades

    Maintenance presets, are also maintained in memory by Note: Always dispose of automotive power from the low voltage battery. When batteries in a responsible manner. Follow a technician disconnects and connects the your local authorized standards for disposal. low voltage battery, these settings are Call your local authorized recycling center erased.

  • Page 224: Changing The Front Wiper Blades

    Maintenance Note: The windshield wiper blades are different in length. If you install wiper blades of the wrong length, the wipers may not work correctly. If equipped with autowipers, the rain sensor may not work correctly. Note: Make sure that the wiper blade locks into place.

  • Page 225: Adjusting The Headlamps

    Maintenance E142592 8 feet (2.4 meters) E130060 Center height of lamp to ground 2. Slightly rotate the wiper blade from the 25 feet (7.6 meters) wiper arm Horizontal reference line 3. Disengage the wiper blade from the wiper arm. Park the vehicle directly in front of a wall or screen on a level surface, 4.

  • Page 226: Removing A Headlamp

    Maintenance REMOVING A HEADLAMP E142465 4. On the wall or screen you will observe a flat zone of high intensity light E142468 located at the top of the right hand Make sure the headlamp control is in portion of the beam pattern. If the top the off position and open the hood.

  • Page 227: Replacing Headlamp Bulbs

    Maintenance • Presence of thin mist (no streaks, drip Locating the headlamp bulbs: marks or droplets). • Fine mist covers less than 50% of the lens. Examples of unacceptable moisture (usually caused by a lamp water leak) are: • Water puddle inside the lamp. •...
  • Page 228 Maintenance Replacing Fog, Park and Turn Signal Bulbs E162551 Remove the headlamp assembly. 2. Remove service cap. E162553 3. Disconnect the electrical connector. Note: You cannot separate the fog lamp bulb from the bulb holder. 4. Remove bulb from the headlamp assembly by turning it Remove the fog lamp cover counterclockwise, then pull it straight...
  • Page 229 Maintenance Replacing Tail, Brake and Turn 5. Turn the bulb holder counterclockwise Signal Bulbs and remove it. 6. Install the new bulb in reverse order. E162555 E162553 Make sure the headlamp control is in Remove the screws from the splash the off position.
  • Page 230 Maintenance E162559 E162557 Remove the bulb holder. 4. Remove the wing nut. 8. Gently press the bulb into the bulb 5. Gently pull the lamp assembly away holder, then turn the bulb from the vehicle. counterclockwise and remove the bulb. A.

  • Page 231: Bulb Specification Chart

    Maintenance Replacing License Plate Lamp Bulb E162563 E72789 3. Insert a suitable tool into the holes. Carefully release the spring clip. 4. Carefully pull the lamp towards the 2. Remove the lamp. front of the vehicle in order to release the spring clips.
  • Page 232 Maintenance Function Trade number Headlamps high beam (Halogen) 9005LL Headlamp low beam (Halogen) H11LL Sidemarker - front Park lamp - front Turn lamp - front W21W Fog lamps H10 (9145) Tail/brake lamp 3157K Turn lamp - rear Backup lamp License plate lamp * High-mount brake lamp * Interior lamps * To replace these lamps - see your authorized dealer.

  • Page 233: Changing The Engine Air Filter

    Ford dealer. removed and do not remove it while the engine is running. Note: When changing the air filter element, use only the air filter element listed.
  • Page 234 Maintenance A. Air cleaner assembly B. Air cleaner cover C. Air cleaner outlet tube D. Positive crankcase ventilation (PCV) tube E. Air cleaner intake tube Removing the Engine Air Filter Element E162536 5. Lift the air cleaner assembly (A) from the mounting studs, then rotate and pull it towards the front of the vehicle.
  • Page 235 Maintenance 4. Install and tighten the bolts to each side of the air cleaner assembly (A) as shown with arrows. E162538 Install the new engine air filter into the engine air cleaner assembly. E162541 2. Install the air cleaner cover (B) and tighten the 5 bolts.

  • Page 236: Vehicle Care

    Vehicle Care GENERAL INFORMATION CLEANING THE EXTERIOR Your Ford or Lincoln authorized dealer has Wash your vehicle regularly with cool or many quality products available to clean lukewarm water and a neutral pH your vehicle and protect its finishes. shampoo, we recommend Motorcraft Detail Wash.

  • Page 237: Waxing

    Vehicle Care Note: Never use abrasive materials, for • Do not allow wax to come in contact example steel wool or plastic pads as they with any non-body (low-gloss black) can scratch the chrome surface. colored trim. The wax will discolor or stain the parts over time.

  • Page 238: Cleaning The Windows And Wiper Blades

    Vehicle Care • Never wash or rinse any ignition coil, WARNINGS spark plug wire or spark plug well, or On vehicles equipped with the area in and around these locations. seat-mounted airbags, do not use • Cover the battery, power distribution chemical solvents or strong box, and air filter assembly to prevent detergents.

  • Page 239: Cleaning Leather Seats

    Vehicle Care Note: Follow the same procedure as 4. If necessary, apply more soap and cleaning leather seats for cleaning leather water solution or cleaning product to instrument panels and leather interior trim a clean, soft cloth and press it onto the surfaces.

  • Page 240: Repairing Minor Paint Damage

    Vehicle Care • Alcohol solutions. Note: Some automatic car washes may cause damage to the finish on your wheel • Solvents or cleaners intended rims and covers. specifically for rubber, vinyl and plastics. Note: Industrial-strength or heavy-duty cleaners in combination with brush agitation Note: Do not use Motorcraft Premium to remove brake dust and dirt, could wear Leather and Vinyl Cleaner ZC-56 on Lincoln...

  • Page 241: C-Max (Ccg) Mexico/United States Of America/Canada, Enusa, Cpe Review

    Vehicle Care Engine We engineer and test all motor vehicles and their components for reliable, regular • The engine oil and filter should be driving. Under various conditions, changed prior to storage because used long-term storage may lead to degraded engine oil contains contaminates that engine performance or failure unless you may cause engine damage.

  • Page 242: C-Max (Ccg) Mexico/United States Of America/Canada, Enusa, Cpe Review

    Vehicle Care Brakes Contact an authorized dealer if you have any concerns or issues. • Make sure the brakes and parking brake release fully. Tires • Maintain recommended air pressure. Miscellaneous • Make sure all linkages, cables, levers and pins under your vehicle are covered with grease to prevent rust.

  • Page 243: Wheels And Tires

    Wheels and Tires TEMPORARY MOBILITY KIT Note: You should use the temporary mobility kit sealant compound in the canister for one tire only. See your Ford authorized dealer for additional replacement sealant canisters. E144618 Air compressor (inside) Diverter knob On and off button...
  • Page 244 Note: Do not drive further than 120 miles gloves provided to avoid an allergic (200 kilometers). Drive only to the closest reaction. Ford Motor Company authorized dealer or • Keep the kit away from children. tire repair shop to have your tire inspected.
  • Page 245 Wheels and Tires • When inflating a tire or other objects, Do not remove any foreign object that has use the black air hose only. Do not use pierced the tire. If a puncture is located in the transparent hose, which is designed the tire sidewall, stop and call roadside for sealant application only.
  • Page 246 Wheels and Tires Push and turn dial (A) Note: If you experience any unusual counterclockwise to the sealant vibration, ride disturbance or noise while position. Turn on the kit by pressing the driving, reduce your speed until you can on and off button (B). safely pull off to the side of the road to call for roadside assistance.
  • Page 247 Wheels and Tires Note: After you use the sealant, an authorized Ford dealer must replace the tire pressure monitoring system sensor and the valve stem on the wheel. Check the tire pressure any time within the 120 miles (200 kilometers) by performing the procedure from Second stage: Checking tire pressure listed previously.
  • Page 248 Installation of the Sealant Canister to compressor housing. the Kit Note: If you experience any difficulties with the removal or installation of the sealant canister, consult your Ford Motor Company authorized dealer for assistance. E144626 E144629 Align the sealant canister with the kit Be sure to check the sealant compound's housing.

  • Page 249: Tire Care

    U.S. Department of TIRE CARE Transportation Tire quality Information About Uniform grades: The U.S. Department of Tire Quality Grading Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it. Treadwear...
  • Page 250 Wheels and Tires The traction grades, from highest Federal Motor Vehicle Safety to lowest are AA, A, B, and C. The Standard No. 139. Grades B and A grades represent the tire’s ability represent higher levels of to stop on wet pavement as performance on the laboratory measured under controlled test wheel than the minimum...
  • Page 251 Wheels and Tires *kPa: Kilopascal, a metric unit of Information Contained on the air pressure. Tire Sidewall *PSI: Pounds per square inch, a Both United States and Canada standard unit of air pressure. Federal regulations require tire manufacturers to place *Cold tire pressure: The tire standardized information on the pressure when the vehicle has...
  • Page 252 Wheels and Tires A. P: Indicates a tire, designated G. H: Indicates the tire's speed by the Tire and Rim Association, rating. The speed rating denotes that may be used for service on the speed at which a tire is cars, sport utility vehicles, designed to be driven for extended minivans and light trucks.
  • Page 253 Wheels and Tires J. Tire Ply Composition and Letter Speed rating Material Used: Indicates the rating number of plies or the number of 168 mph (270 km/h) layers of rubber-coated fabric in the tire tread and sidewall. Tire 186 mph (299 km/h) manufacturers also must indicate Note: For tires with a maximum the ply materials in the tire and the...
  • Page 254 Wheels and Tires *Traction: The traction grades, The tire suppliers may have from highest to lowest are AA, A, additional markings, notes or B, and C. The grades represent the warnings such as standard load tire's ability to stop on wet or radial tubeless.
  • Page 255 Wheels and Tires C. Maximum Load Dual lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a dual, defined as four tires on the rear axle (a total of six or more tires on the vehicle).
  • Page 256 Numbers of 70 or automatic service station gauges lower indicate a short sidewall. may be inaccurate. Ford recommends the use of a digital D. D: Indicates a diagonal type tire. or dial-type tire pressure gauge R: Indicates a radial type tire.
  • Page 257 Wheels and Tires (affixed to either the door hinge When weather temperature pillar, door-latch post, or the door changes occur, tire inflation edge that meets the door-latch pressures also change. A 10°F post, next to the driver's seating (6°C) temperature drop can position), or Tire Label which is cause a corresponding drop of located on the B-Pillar or the edge...
  • Page 258 Wheels and Tires 3. Add enough air to reach the Inspecting Your Tires and recommended air pressure. Wheel Valve Stems Note: If you overfill the tire, release Periodically inspect the tire treads air by pressing on the metal stem for uneven or excessive wear and in the center of the valve.
  • Page 259 Wheels and Tires Tire Wear or suspected have the tire inspected by a tire professional. Tires can be damaged during off-road use, so inspection after off-road use is also recommended. WARNING Tires degrade over time depending on many factors E142546 such as weather, storage When the tread is worn down to conditions, and conditions of use...
  • Page 260 Use of any tire or wheel four numbers represent the week not recommended by Ford can and year the tire was built. For affect the safety and performance example, the numbers 317 mean of your vehicle, which could result the 31st week of 1997.
  • Page 261 For a mounting pressure more WARNINGS than 20 psi (1.38 bar) greater than If your vehicle is stuck in the maximum pressure, a Ford snow, mud or sand, do not dealer or other tire service rapidly spin the tires. Spinning the...
  • Page 262 Wheels and Tires Driving habits have a great deal Tire and Wheel Alignment to do with your tire mileage and A bad jolt from hitting a curb or safety. pothole can cause the front end *Observe posted speed limits of your vehicle to become misaligned or cause damage to *Avoid fast starts, stops and turns your tires.

  • Page 263: Using Snow Chains

    Ford. Use of different in brand, size or any tire or wheel not recommended by appearance from the road tires and...
  • Page 264 Wheels and Tires Each tire, including the spare (if When the malfunction indicator is provided), should be checked illuminated, the system may not be able monthly when cold and inflated to detect or signal low tire pressure as to the inflation pressure intended.
  • Page 265 Wheels and Tires You should always have your tires serviced When Your Temporary Spare Tire is by an authorized dealer. Installed Check the tire pressure periodically (at When one of your road tires needs to be least monthly) using an accurate tire replaced with the temporary spare, the gauge.
  • Page 266 Wheels and Tires Low tire pressure Possible cause Customer action required warning light Solid warning light Tire(s) under-inflated Make sure tires are at the proper pres- sure. See Inflating your tires in this chapter. After inflating your tires to the manufacturer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar),...

  • Page 267: Technical Specifications

    Ib-ft (Nm) M12 x 1.5 100 (135) Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any wheel disturbance (such as tire rotation, changing a flat tire, wheel removal).
  • Page 268 Wheels and Tires E145950 Wheel pilot bore Inspect the wheel pilot bore and mounting surface prior to installation. Remove any visible corrosion or loose particles. C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review...

  • Page 269: Capacities And Specifications

    Capacities and Specifications ENGINE SPECIFICATIONS Engine 2.0L ATK iVCT Engine Cubic inches Required fuel Minimum 87 octane Firing order 1-3-4-2 Ignition system Coil on plug (COP) Compression ratio 12.3:1 Spark plug gap 0.051 in. ± 0.002 in. (1.3 mm ± 0.05 mm) C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review...

  • Page 270: Motorcraft Parts

    Rear wiper blade WW-12 We recommend Motorcraft replacement parts available at your Ford dealer or at fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability.

  • Page 271: Vehicle Identification Number

    Capacities and Specifications VEHICLE IDENTIFICATION Make, vehicle line, series, body NUMBER type Engine type The vehicle identification number is Check digit located on the left-hand side of the instrument panel. Model year Assembly plant Production sequence number VEHICLE CERTIFICATION LABEL E142476 Please note that in the graphic, XXXX is representative of your vehicle identification...

  • Page 272: Capacities And Specifications

    Capacities and Specifications The transmission code is on the Safety TRANSMISSION CODE Compliance Certification Label. The DESIGNATION following table shows the transmission code along with the transmission description. E142806 Description Code Electronic continuously variable transmis- sion (HF35 eCVT) C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review...

  • Page 273: Capacities And Specifications

    Capacities and Specifications Capacities WARNING The air conditioning refrigerant system contains refrigerant R-134a under high pressure. Opening the air conditioning refrigerant system can cause personal injury. Have the air conditioning refrigerant system serviced only by qualified personnel. Item Capacity Engine oil 4.5 qt (4.3 L) Engine coolant 8.2 qt (7.8 L)
  • Page 274 Capacities and Specifications Name Specification Motorcraft Orange Antifreeze/Coolant Prediluted CVC-3DIL-B Brake fluid: WSS-M6C65-A2 Motorcraft DOT 4 Low Viscosity (LV) High Performance Motor Vehicle Brake Fluid PM-20 Automatic transmission fluid (U.S.): WSS-M2C938-A Motorcraft MERCON LV Automatic Transmission Fluid MERCON LV XT-10-QLVC Automatic transmission fluid (Canada): WSS-M2C938-A Motorcraft MERCON LV Automatic Transmission Fluid...
  • Page 275 Capacities and Specifications If you use oil and fluids that do not meet Note: Ford recommends using DOT 4 Low the defined specification and viscosity Viscosity (LV) High Performance Brake Fluid grade, this may lead to: or equivalent meeting WSS-M6C65-A2. Use of any fluid other than the recommended •...

  • Page 276: Audio System

    Audio systems capable of recognizing and compact discs may not function correctly playing MP3 and WMA individual tracks when used in Ford CD players. and folder structures work as follows: • There are two different modes for MP3...

  • Page 277: Audio Unit - Vehicles With: Sync/Am/Fm/Cd

    Audio System • MP3 and WMA folder mode represents AUDIO UNIT - VEHICLES WITH: a folder structure consisting of one SYNC/AM/FM/CD level of folders. The CD player numbers all MP3 and WMA tracks on the disc WARNING (noted by the MP3 or WMA file extension) and all folders containing Driving while distracted can result in MP3 and WMA files, from F001 (folder)
  • Page 278 Audio System E162867 Eject: Press this button to eject a CD. Cursor arrows: Press these buttons to scroll through on-screen audio system choices. OK: Press this button to confirm menu selections. INFO: Press this button to access any available radio or CD information. TUNE - and TUNE +: Press these buttons to manually search the frequency band.

  • Page 279: Audio Unit - Vehicles With: Premium Am/Fm/Cd

    Audio System ON/OFF: Press this button to switch the system off and on. Turn to adjust the volume. MENU: Press this button to access different audio system features. See Menu Structure later in this section. SOUND: Press this button to access settings for Treble, Middle, Bass, Fade and Balance.
  • Page 280 Audio System E143843 - TUNE +: Press this button to manually search through the radio frequency band. ON/OFF and VOL: Press this button to switch the audio system off and on. Turn to adjust the volume. Eject: Press this button to eject a CD. SEEK: Press this button to go to the next station up or down the radio frequency band or the next or previous track on a CD.

  • Page 281: Audio Unit - Vehicles With: Sony Am/Fm/Cd

    Audio System Note: The CD slot is directly above the AUDIO UNIT - VEHICLES WITH: touchscreen. SONY AM/FM/CD Note: The MyFord Touch system controls most of the audio features. See WARNING Entertainment (page 345). Driving while distracted can result in loss of vehicle control, crash and injury.

  • Page 282: Menu Structure

    Audio System - TUNE +: In radio mode, press these buttons to manually search through the radio frequency band. In SIRIUS mode, press these buttons to find the next or previous available satellite radio station. Volume: Turn this control to adjust the volume. SOUND: Press this button to access settings for Treble, Midrange, Bass, Balance and Fade.
  • Page 283 Audio System SIRIUS Set Category Select to view channel categories (such as Pop, Rock or News). If you select a category, seek and scan functions only stop on channels in that category. Alerts Select to turn off or turn on alerts for songs, artists or teams.

  • Page 284: Digital Radio

    Audio System Clock Settings Set Time Select to set the time. Set Date Select to set the calendar date. 24h Mode Select to view clock time in a 12-hour mode or 24-hour mode. Display Settings Dimming Select to change display brightness. Language Select to display the language in English, French or Spanish.
  • Page 285 Audio System When HD Radio broadcasts are active, you • Memory presets allow you to save an can access the following functions: active channel as a memory preset. Touch and hold a memory preset slot • Scan allows you to hear a brief until the sound returns.

  • Page 286: Satellite Radio

    SIRIUS® broadcasts a variety of music, HD Radio logos are proprietary trademarks news, sports, weather, traffic and of iBiquity Digital Corp. Ford Motor entertainment satellite radio channels. For Company and iBiquity Digital Corp. are not more information and a complete list of...

  • Page 287: Satellite Radio Reception Factors

    Ford Motor Company shall not be of your vehicle. See an authorized dealer responsible for any such programming for availability.
  • Page 288 Audio System Troubleshooting Message Condition Action Acquiring… Radio requires more than No action required. This two seconds to produce message should disappear audio for the selected shortly. channel. Satellite antenna fault There is an internal module If this message does not or system failure present.

  • Page 289: Audio Input Jack

    Audio System Switch off the engine, radio and AUDIO INPUT JACK portable music player. Set the parking brake and put the transmission in WARNINGS position P. Driving while distracted can result in 2. Plug the extension cable from the loss of vehicle control, crash and portable music player into the audio injury.

  • Page 290: Media Hub

    Audio System MEDIA HUB (If Equipped) The media hub is located in the center console and has the following features: E142605 A/V inputs SD card slot USB ports See MyFord Touch (page 327). C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review...

  • Page 291: Sync

    SYNC GENERAL INFORMATION • Use the advanced voice recognition SYNC is an in-vehicle communications system system that works with your Bluetooth-enabled cellular phone and • Charge your USB device (if your device portable media player. This allows you to: supports this). •...
  • Page 292 SYNC Times are subject to change due to When using SYNC: holidays. • Do not operate playing devices if the power cords or cables are broken, split SYNC Owner Account or damaged. Place cords and cables out of the way, so they do not interfere Why do I need a SYNC owner account? with the operation of pedals, seats, •...

  • Page 293: Using Voice Recognition

    SYNC module. Ford Motor This system helps you control many Company and Ford of Canada will not features using voice commands. This access the system data for any purpose allows you to keep your hands on the other than as described absent consent, a wheel and focus on what is in front of you.

  • Page 294: System Interaction And Feedback

    SYNC System Interaction and Feedback The default setting is to a higher level of interaction in order to help you learn to use The system provides feedback through the system. You can change these settings audible tones, prompts, questions and at any time.

  • Page 295: Using Sync With Your Phone

    SYNC When you say: The system: "Media candidate lists off" Makes a best guess from the media candidate list. You may still occasionally be asked questions. "Media candidate lists on" Clarifies your voice command for media candidates. "Phone candidate lists off" Makes a best guess from the phone candidate list.

  • Page 296: Pairing A Phone For The First Time

    SYNC Pairing a Phone for the First Time Press the phone button, and then scroll to System Settings. Press OK. Note: SYNC can support downloading up 2. Scroll to Bluetooth Devices. Press OK. to approximately 1000 entries per Bluetooth-enabled cellular phone. 3.
  • Page 297 SYNC "PHONE" "DIAL" "Connections" "411 (four-one-one)", "911" (nine-one- one) "Dial" "700" (seven hundred) "Go to privacy" "800" (eight hundred) "Hold" "900" (nine hundred) "Join" "Pound" (#) "Menu" "Number <0-9>" "Phone book <name>" "Asterisk" (*) "Phone book <name> at home" "Clear" (deletes all entered digits) "Delete"...

  • Page 298: Receiving Calls

    SYNC Receiving Calls "MENU" When receiving a call, you can: "Signal" • Answer the call by pressing the phone "Text message inbox" button. • Reject the call by pressing and holding Words in ( ) are optional and do not have the phone button.
  • Page 299 SYNC When you select: You can: 2. Access the desired contact through SYNC or use voice commands to place the second call. Once actively in the second call, press MENU. 3. Scroll to Join Calls, and press OK. Press OK again when Join Calls? appears.
  • Page 300 SYNC When you select: You can: Note: The system attempts to automatically re-download your phonebook and call history each time your phone connects to SYNC (if the auto download feature is on and your Bluetooth-enabled cellular phone supports this feature). Access and call any contacts in your previously down- Phonebook loaded phonebook.
  • Page 301 SYNC Text Messaging Sending, Downloading and Deleting Your Text Messages Note: This is a phone-dependent feature. Note: Forwarding a text message is a SYNC allows you to receive, send, speed-dependent feature and is only download and delete text messages. The available when your vehicle is traveling at 3 system can also read incoming text mph (5 km/h) or less.

  • Page 302: Accessing Your Phone Settings

    Can't wait to see you each text message with the following I'm stuck in traffic signature: "This message was sent from my <Ford or Lincoln>". Accessing Your Phone Settings Pre-defined text message options These are phone-dependent features. Your phone settings allow you to access and...
  • Page 303 SYNC When you select: You can: If your phone supports in-band ringing, your phone's ring tone plays when you choose Phone Ringer. Message Notification Have the option of hearing an audible tone to notify you when a text message arrives. 1.
  • Page 304 SYNC Press the phone button to enter the 3. Scroll to Bluetooth Devices. Press OK. phone menu 4. Scroll to select from the following 2. Scroll to System Settings. Press OK. options: If You Select You Can See Using SYNC With Your Phone (page 292).
  • Page 305 SYNC Advanced Press the phone button to enter the phone menu The Advanced menu allows you to access 2. Scroll to System Settings. Press OK. and set prompts, languages, defaults, perform a master reset, install an 3. Scroll to Advanced. Press OK. application and view system information.

  • Page 306: Sync Applications And Services

    SYNC If you select: You can: System Info Access the Auto Version number as well as the FDN number. Press OK to select. MAP Profile This is a Bluetooth component, which can further help your phone with the exchange of text messages. Return Exit the current menu.
  • Page 307 SYNC Note: Every phone operates differently. To make sure that 911 Assist works While SYNC 911 Assist works with most properly: cellular phones, some may have trouble • SYNC must be powered and working using this feature. properly at the time of the incident and throughout feature activation and use.
  • Page 308 SYNC Vehicle Health Report If you do not cancel the call, and SYNC makes a successful call, a pre-recorded WARNING message plays for the 911 operator, and then the occupant(s) in your vehicle is able Always follow scheduled to talk with the operator. Be prepared to maintenance instructions, regularly provide your name, phone number and inspect your vehicle, and seek repair...
  • Page 309 Return: Press OK to exit the menu. Run Report? Press OK for SYNC to run a health report of your vehicle's diagnostic systems and send the results to Ford where it combines with scheduled maintenance information, open recalls and other field service actions and vehicle inspec- tion items that still need servicing from an authorized dealer.
  • Page 310 Message and data rates may apply. Ford www.SYNCMyRide.com. If you do not want Motor Company reserves the right to change Ford or its service providers to collect your or discontinue this product service at any vehicle travel information or other...
  • Page 311 SYNC 2. When prompted, say "Services". This assistance in finding a location you can initiates an outgoing call to SYNC say "Operator" at any time within a Services using your paired and Directions or Business search to speak connected Bluetooth-enabled cellular with a live operator.
  • Page 312 SYNC SYNC Services quick tips Personalizing You can personalize your Services feature to provide quicker access to your most used or favorite information. You can save address points such as work or home. You can also save favorite information like sports teams or a news category.

  • Page 313: Using Sync With Your Media Player

    SYNC To Access Using the Media Menu USING SYNC WITH YOUR MEDIA PLAYER Press the AUX button on the center console. You can access and play music from your 2. Press MENU to access the SYNC digital music player over your vehicle's menu.

  • Page 314: What's Playing

    SYNC Press OK and scroll through selections of: "USB" • Play All "Play playlist <name>" • Albums • Genres "Play previous folder" • Playlists "Play previous track" • Tracks • Explore USB "Play song <name>" • Similar Music "Play track <name>" •...
  • Page 315 SYNC <name> is a dynamic listing, meaning that "USB" it could be the name of anything, such as "Similar music" a group, artist or song. This voice command is not available until "What's playing?" indexing is complete. This voice command is only available in folder mode.

  • Page 316: Media Menu Features

    SYNC Media Menu Features and also to add, connect or delete devices. Press AUX and then MENU to enter The media menu allows you to select your the media menu. media source, how to play your music (such as by artist, genre, shuffle or repeat), 2.
  • Page 317 SYNC When you select: You can: System Settings Access Bluetooth Device menu listings (Add, Connect, Set as Primary, On and Off, Delete) as well as Advanced menu listings (prompts, languages, defaults, master reset, install application and system information). Exit Media Menu Press OK to exit the media menu.
  • Page 318 SYNC When you select: You can: 1. Press OK to select. You can select to play All Artists or any indexed artist. 2. Scroll to choose the desired artist. Press OK. Albums Sort all indexed media by albums. If there are fewer than 255 indexed albums, the system lists them alphabetically in flat file mode.
  • Page 319 SYNC When you select: You can: Press OK to select. The system creates a new list of similar songs and begins playing. This feature does not include tracks with incomplete metadata information. Return Exit the current menu. With certain playing devices, if your metadata tags are not populated, the tracks are not available in voice recognition, play menu or similar music.
  • Page 320 SYNC When you select: You can: Press OK to select. Return Exit the current menu. This is a speed-dependent feature. Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth features. Press AUX and then MENU to enter Advanced the media menu.

  • Page 321: Sync Troubleshooting

    SYNC When you select: You can: Master Reset Completely erase all information stored on SYNC (all phonebook, call history, text messages and all paired devices) and return to the factory default settings. Application Download new software applications (if available) and then load the desired applications through your USB port.
  • Page 322 SYNC Phone issues Issue Possible cause(s) Possible solution(s) The system says Phonebook This may be a limitation on Try pushing your phonebook Downloaded but the your phone's capability. contacts to SYNC by using phonebook in SYNC is the Add Contacts feature. empty or missing contacts.
  • Page 323 SYNC Phone issues Issue Possible cause(s) Possible solution(s) This may be a possible Try turning off the device, phone malfunction. resetting the device or removing the device's battery, then trying again. USB and media issues Issue Possible cause(s) Possible solution(s) I am having trouble This may be a possible Try turning off the device,...
  • Page 324 SYNC USB and media issues Issue Possible cause(s) Possible solution(s) The file may be corrupted. Some devices require you to The song may have copy- change the USB settings right protection, which does from mass storage to MTP not allow it to play. class.
  • Page 325 SYNC Vehicle Health Report and Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) Turn off ID blocker on your phone as the system recog- nizes you by your phone number. Make sure the currently connected phone is the same one that is registered on your SYNCMyRide account.
  • Page 326 SYNC Voice command issues Issue Possible cause(s) Possible solution(s) If the song titles are in all CAPS, you have to spell them. LOLA requires you to say "L-O-L-A". Do not use special charac- ters in the title. The system does not recognize them. SYNC does not understand You may be using the wrong Review the Phone voice...
  • Page 327 AppLink. Also, some may have a "Ford SYNC" setting, so check the app's settings menu on the phone. My phone is connected, my Sometime apps do not...
  • Page 328 SYNC AppLink issues Issue Possible cause(s) Possible solution(s) menu, selecting 'Apps.' then finding the particular app and choosing 'Force stop.' Don't forget to restart the app afterwards, then select "Find New Apps" on SYNC. On an iPhone with iOS7+, to force close an app, double tab the home button then swipe up on the app to close...
  • Page 329 SYNC phone listed in SYNC's bluetooth ports apps can to find. If the app has a "Ford Mobile Apps Menu. use to connect. If you have SYNC" setting, disable that more AppLink apps on your...

  • Page 330: Myford Touch

    MyFord Touch (If Equipped) GENERAL INFORMATION WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
  • Page 331 MyFord Touch (If Equipped) This system uses a four-corner strategy to Press to select any of the following: provide quick access to several vehicle • Driver Settings features and settings. The touchscreen • Recirculated Air provides easy interaction with your cellular •...
  • Page 332 MyFord Touch (If Equipped) Using the Touchscreen • Calendar • Apps • Make sure your hands are clean and dry. ENTERTAINMENT • Press firmly on the center of a control Press to select any of the following: graphic or menu item. •...
  • Page 333 MyFord Touch (If Equipped) Safety Information • Do not leave playing devices in your vehicle during extreme conditions as it WARNING could cause them damage. See your device's user guide for further Driving while distracted can result in information. loss of vehicle control, crash and •...
  • Page 334 SYNC module. Ford Motor of calls when your cell phone was not Company and Ford of Canada do not connected to the system. In addition, if you access the system data for any purpose...
  • Page 335 MyFord Touch (If Equipped) Accessing and Adjusting Modes Through Your Right Vehicle Information Display E145459 The display is located on the right side of your instrument cluster (A). You can use your steering wheel controls to view and make minor adjustments to active modes without taking your hands off the wheel.
  • Page 336 MyFord Touch (If Equipped) • Press the left or right arrows to make adjustments within the chosen mode. These commands can be said at any time • Press OK to confirm your selection. during a voice session Note: If your vehicle is not equipped with "Cancel"...
  • Page 337 MyFord Touch (If Equipped) • Speak naturally, without long pauses Available voice commands between words. "Voice settings list of commands" • At any time, you can interrupt the system while it is speaking by pressing "Help" the voice icon. This command is only available when Accessing a List of Available Commands your vehicle is equipped with the •...

  • Page 338: Settings

    MyFord Touch (If Equipped) • Interaction Mode Voice settings using voice commands • Confirmation Prompts "Media candidate lists off" • Media Candidate Lists "Media candidate lists on" • Phone Candidate Lists • Voice Control Volume. "Phone candidate lists off" To access these settings using voice "Phone candidate lists on"...
  • Page 339 MyFord Touch (If Equipped) Clock Display Sound Vehicle Settings Help Under this menu, you can set Display your clock, access and adjust the You can adjust the touchscreen display E142607 display, sound and vehicle through the touchscreen or by pressing the settings as well as access settings for voice button on your steering wheel specific modes or the help feature.
  • Page 340 MyFord Touch (If Equipped) • Auto Dim Manual Offset allows you to adjust screen dimming as the Sound settings outside lighting conditions change from Bass day to night. This feature also allows you to adjust screen brightness using Midrange the instrument panel dimming control. •...
  • Page 341 MyFord Touch (If Equipped) Press the Settings icon > Vehicle > Camera Settings, E142607 E142607 then select from the following settings: Press the Settings icon > Vehicle > Enable Valet Mode. • Enhanced Park Aids 2. Enter a four-digit pin twice, as •...
  • Page 342 MyFord Touch (If Equipped) System Language Select to have the touchscreen display in English, Spanish or French. Distance Select to display units in kilometers or miles. Temperature Select to display units in Celsius or Fahrenheit. System Prompt Volume Adjust the volume of voice prompts from the system. Touch Screen Button Beep Select to have the system beep to confirm choices made through the touchscreen.
  • Page 343 MyFord Touch (If Equipped) Voice control Phone Candidate Lists Candidate lists are possible results from your voice commands. The system simply makes a best guess at your request with these turned off. Voice Control Volume This allows you to adjust the system’s voice volume level. Even with confirmation prompts turned off, the system may occasionally ask you to confirm settings Media Player...
  • Page 344 MyFord Touch (If Equipped) Navigation Map Preferences Turn breadcrumbs on and off. Have the system display your turn list top to bottom or bottom to top. Turn the Parking POI notification on and off. Route Preferences Choose to have the system display the Shortest, Fastest or most Ecological route first.
  • Page 345 MyFord Touch (If Equipped) Navigation Have the system display where there may be reduced visibility. Have the system turn on your radio for traffic announce- ments. Avoid Areas Enter specific areas that you would like to avoid on planned navigation routes. Phone Press the Settings icon >...
  • Page 346 MyFord Touch (If Equipped) Wireless & Internet feature, everyone in your vehicle can also access the internet if you have a USB Your system has a Wi-Fi feature that mobile broadband connection inside your creates a wireless network within your vehicle, your phone supports personal area vehicle, thereby allowing other devices networking or if you park outside a wireless...
  • Page 347 MyFord Touch (If Equipped) Wi-Fi USB Mobile Broadband Instead of using Wi-Fi, your system can also use a USB mobile broadband connection to access the internet. (You must turn on your mobile broadband device on your personal computer before connecting it to the system.) This screen allows you to set up what is your typical area for your USB mobile broadband connection.

  • Page 348: Entertainment

    MyFord Touch (If Equipped) Help Driving Restrictions Certain features are not accessible when your vehicle is moving. 911 Assist Turn on and turn off the 911 Assist feature. See Informa- tion (page 379). In Case of Emergency (ICE) Quick Dial: allows you to save up to two numbers as ICE contacts for quick access if there is an emergency.

  • Page 349: Browsing Device Content

    MyFord Touch (If Equipped) SIRIUS. USB. Touch this button to scroll down for more options, such as SD Card, BT Stereo and A/V In. These buttons change with the media mode you are in. Radio memory presets and CD controls. Note: Some features may not be available "BROWSE"...

  • Page 350: Am/Fm Radio

    MyFord Touch (If Equipped) Your voice system allows you to change Sample commands audio sources with a simple voice command. For example, if you are listening "Sirius <0-223>" to music on a USB device, then want to switch to a satellite radio channel, simply "Sports games"...
  • Page 351 MyFord Touch (If Equipped) Options Direct Tune Touch this button to manually enter the Sound Settings desired station number. Touch Enter when Touch this button to adjust settings for: you are done. • Bass. HD Radio Information (If Available) • Midrange.
  • Page 352 MyFord Touch (If Equipped) The multicast indicator appears in FM 4. When you access iTunes with your mode (only) if the current station is portable music player, the tags appear broadcasting multiple digital broadcasts. to you as a reminder. The system The highlighted numbers signify available allows you to tag up to approximately digital channels where new or different...
  • Page 353 MyFord Touch (If Equipped) HD Radio Reception and Station Troubleshooting Potential reception issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again.
  • Page 354 "Radio", then any of the following patents manufacture. HD Radio and the commands. HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. "RADIO" are not responsible for the content sent using HD Radio technology.
  • Page 355 MyFord Touch (If Equipped) "RADIO" "TUNE" "AM preset <#>" "<530-1710>" "Browse" "<87.9-107.9>" "FM" "<87.9-107.9> HD <#>" "FM <87.9-107.9>" "AM" "FM <87.9-107.9> HD <#>" "AM <530-1710>" "FM autoset" "AM autoset" "FM autoset preset <#>" "AM autoset preset <#>" "FM preset <#>" "AM preset <#>"...
  • Page 356 Touch this button to hear a brief sampling channel. of channels. Note: SIRIUS does not support the Alert Options feature on all channels. Ford Motor Company shall not be responsible for Alert Touch this button to view and adjust feature variation. various media settings.
  • Page 357 Ford Motor Company shall not be responsible for any such programming changes. C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review...
  • Page 358 MyFord Touch (If Equipped) SIRIUS Satellite Radio Reception Factors and Troubleshooting Potential reception issues Antenna obstructions For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and...
  • Page 359 MyFord Touch (If Equipped) Troubleshooting tips Radio display Cause Action Updating. Update of channel No action required. The programming in progress. process may take up to three minutes. Call SIRIUS 1-888-539- Your satellite service is no Contact SIRIUS at 1-888- 7474.
  • Page 360 MyFord Touch (If Equipped) Shuffle "SPORTS GAME" Touch this button to play the tracks or entire albums in random order, or switch "Tune to the <college name> game" the feature off if already on. "Tune to the <team city> game" Scan "Tune to the <team city>...

  • Page 361: Sd Card Slot And Usb Port

    MyFord Touch (If Equipped) "CD" "Pause" "Play" "Play next track" "Play previous track" "Play track <1-512>" E142619 "Repeat" The SD card slot is located either in the center console or behind a small access "Repeat folder" door in the instrument panel. To access and play music from your device, press the "Repeat off"...
  • Page 362 MyFord Touch (If Equipped) Shuffle USB Port Touch this button to play music on the selected album or folder in random order. Similar Music This feature allows you to choose music similar to what is currently playing. More Info Touch this button to see disc information such as current track, artist name, album and genre.
  • Page 363 MyFord Touch (If Equipped) Browse "USB" or "SD CARD" This feature allows you to view the "Play artist <name>" contents of the device. It also allows you to search by categories, such as genre, "Play audiobook <name>" artist or album. "Play author <name>"...
  • Page 364 MyFord Touch (If Equipped) "USB" or "SD CARD" "BROWSE" "Shuffle off" "All videos" "What's this?" "Artist <name>" "Help" "Audiobook <name>" If you have said you would like to browse "Author <name>" your USB or SD card, the system prompts "Composer <name>" you to specify what you would like to browse.

  • Page 365: Bluetooth Audio

    MyFord Touch (If Equipped) If your indexed media files contain no WARNINGS information embedded in these metadata against the use of any handheld device tags, SYNC may classify the empty while driving and encourage the use of metadata tags as Unknown. voice-operated systems when possible.
  • Page 366 MyFord Touch (If Equipped) You can also use the A/V inputs as an Adjust the sound on your portable auxiliary input jack to play music from your music player until it reaches the level portable music player over your vehicle's of the FM station or CD by switching speakers.

  • Page 367: Phone

    MyFord Touch (If Equipped) PHONE E161968 Phone Quick Dial Phonebook History Messaging Settings • Redialing. Hands-free calling is one of the main features of SYNC. Once you pair your • Call waiting notification. phone, you can access many options using •...
  • Page 368 MyFord Touch (If Equipped) Pairing Your Phone for the First 5. The display indicates when the pairing Time is successful. SYNC may prompt you with more phone WARNING options. For more information on your Driving while distracted can result in phone's capability, see your phone's loss of vehicle control, crash and manual and visit the website.

  • Page 369: Phone Menu Options

    MyFord Touch (If Equipped) Receiving Calls To switch on contact picture settings, if your device supports this feature, press During an incoming call, an audible tone Phone > Settings > Manage Phonebook sounds. Call information appears in the > Download photos from Phonebook display if it is available.

  • Page 370: Phone Settings

    MyFord Touch (If Equipped) 2. Select Messaging. Text message options 3. Choose from the following: I’m ahead of schedule, so I’ll be there • Listen (speaker icon). early. • Dial. I’m outside. • Send Text. I’ll call you when I get there. •...
  • Page 371 MyFord Touch (If Equipped) Bluetooth Roaming Warning Touch this tab to turn Bluetooth off or on. Touch this button to have the system alert you when your phone is in roaming mode. Do Not Disturb Phone Voice Commands Touch this tab if you want all calls to go directly to your voice mail and not ring in Press the voice button on the the vehicle.

  • Page 372: Electric Vehicle Information

    MyFord Touch (If Equipped) "PHONE" "MESSAGES" "Pair phone" "Call" "Privacy on" "Forward text messages" "Read text message" "Listen to text message <#>" "Reply to text messages" "Listen to text messages" "Turn ringer off" "Reply to text messages" "Turn ringer on" "Help"...

  • Page 373: Settings (Energi Only)

    MyFord Touch (If Equipped) Settings (Energi Only) Note: Remember, you must plug in your vehicle for My GO Time to work. This screen allows you to set up the • Cabin Conditioning: Get the most charging convenience features. miles out of every charge by Note: You can also set up the charging conditioning your vehicle while it is convenience features using MyFord Mobile...
  • Page 374 MyFord Touch (If Equipped) E161966 My GO Time summary displays the next GO Time and cabin temperature setting. Estimated charge time limits displays the estimated minimum and maximum times to fully charge the high-voltage battery and the battery’s present state of charge as a percentage of total capacity.
  • Page 375 MyFord Touch (If Equipped) The system also alerts you to any conflicts Note: This charging time is only an by highlighting areas of the screen in estimate. It is normal for your actual charge yellow. If your battery cannot have a full duration to be longer.
  • Page 376 MyFord Touch (If Equipped) Charge Now Charge Fault Touch this button if you want your vehicle This alerts you that a fault is present and to immediately charge when plugged in at is preventing the high-voltage battery from this profile location. This button illuminates charging.
  • Page 377 MyFord Touch (If Equipped) GO Time Schedule GO Time and Cabin Conditioning Touch the Edit button in the My GO Time This screen allows you to enter or change section of the Settings screen to see the the GO Time and cabin conditioning GO Time Schedule.
  • Page 378 MyFord Touch (If Equipped) Note: Make sure you save your settings Default Value Charge Profile before returning to the previous screen. If Weekday and Weekend you do not touch Save, your settings are not stored in the system. Touch the Edit button to set the off-peak charge times.
  • Page 379 MyFord Touch (If Equipped) Power E169381 Motor-to-wheel flow shows the direction of power flow between the wheels and the electric motor. Electric Motor represents the hybrid electric motor. The higher the motor power is, the larger the circle around this node. Any time the vehicle is ready to be driven, the motor node illuminates.
  • Page 380 MyFord Touch (If Equipped) High voltage battery power represents your high-voltage battery. A circle illuminates around the node when the high-voltage battery is receiving power from regenerative braking, engine charging or external charging (when you plug it in). The higher the power going into the high-voltage battery, the larger the circle around this node.
  • Page 381 MyFord Touch (If Equipped) Engine On due to Heater Setting The engine is on because of the heater setting. Reduce or turn off the heater setting to return to electric mode. High Speed The engine is on because the vehicle speed exceeds the level for electric mode opera- tion.

  • Page 382: Information

    MyFord Touch (If Equipped) Charging HV Battery Privacy Notice for GPS Mapping with MyFord® Mobile in the United States The hybrid system is storing power in the and Canada high-voltage battery. MyFord Mobile allows for GPS mapping Idle when a vehicle is registered to a MyFord Mobile account.
  • Page 383 If you do not want system in order to connect to, and use, Ford or its service providers to collect your SYNC Services. See Phone (page 364). vehicle travel information or other...
  • Page 384 MyFord Touch (If Equipped) SYNC Services uses advanced vehicle 2. Once connected, follow the voice sensors, integrated GPS technology and prompts to request your desired comprehensive map and traffic data, to Service, such as "Traffic" or give you personalized traffic reports, "Directions".
  • Page 385 MyFord Touch (If Equipped) If your vehicle is not equipped with If you miss a turn, SYNC automatically asks Navigation: if you want the route updated. Just say, "Yes" when prompted and the system • Turn-by-turn directions appear in the delivers a new route to your vehicle.
  • Page 386 10 favorite teams for easier by Sirius Travel Link. access. The score automatically refreshes Note: Neither Sirius nor Ford is responsible when a game is in progress. for any errors or inaccuracies in the Sirius Travel Link services or its use in vehicles.
  • Page 387 MyFord Touch (If Equipped) Ski Conditions Sports-related commands Touch this button to view ski conditions "My teams" for a specific area. "NBA" Sirius Travel Link Voice Commands "NFL" Press the voice button on the steering wheel controls. When "NHL" E142599 prompted, say any of the "WNBA"...
  • Page 388 MyFord Touch (If Equipped) Note: The system alerts you to any Additional sports-related voice messages by turning the information icon commands yellow. After you read or delete the messages, the icon returns to white. "My teams schedule" "My teams scores" Calendar "NBA headlines"...
  • Page 389 MyFord Touch (If Equipped) Note: Before setting this feature on, make You can also access 911 Assist sure that you read the 911 Assist Privacy E142607 Notice later in this section for important information. • Pressing the Settings icon > Settings >...
  • Page 390 MyFord Touch (If Equipped) Vehicle Health Report (If Before making the call: Equipped, United States Only) • SYNC provides a short window of time (approximately 10 seconds) to cancel WARNING the call. If you fail to cancel the call, SYNC attempts to dial 911. Always follow scheduled maintenance instructions, regularly •...

  • Page 391: Climate

    Vehicle Health Report Privacy Notice your report preferences at When you create a Vehicle Health Report, www.SYNCMyRide.com. After registering, Ford Motor Company may collect your you can request a Vehicle Health Report cellular phone number (to process your (inside your vehicle). Return to your report request) and diagnostic information account at www.SYNCMyRide.com to view...
  • Page 392 MyFord Touch (If Equipped) E185678 Power: Touch to switch the system off and on. Outside air cannot enter your vehicle when you switch off the system. Passenger settings: Touch + or – to adjust the temperature. Fan speed: Touch + or - to adjust fan speed. DUAL: Touch to switch on the passenger temperature control.

  • Page 393: Climate Control Voice Commands

    MyFord Touch (If Equipped) MAX Defrost: Distributes outside air through the windshield air vents and automatically switches the air conditioning on. The fan is set to the highest speed and the temperature to HI. When the air distribution is set in this position, you are unable to select recirculated air or manually adjust the fan speed and temperature control.
  • Page 394 MyFord Touch (If Equipped) "CLIMATE" "A/C off" "Off" "A/C on" "On" "Automatic" "Panel floor on" "Defrost off" "Panel on" "Defrost on" "Panel off" "Dual off" "Recirc off" "Floor on" "Recirc on" "Fan decrease" "Temperature" "Fan increase" "Temperature <15.5-29.5> degrees" "Floor off" "Temperature <60-85>...

  • Page 395: Navigation

    MyFord Touch (If Equipped) NAVIGATION Destination Note: The navigation SD card must be in the SD card slot to operate the navigation Edit Route system. If you need a replacement SD card, see an authorized dealer. Cancel Route Note: The SD card slot is spring-loaded. To remove the SD card, just push the card in Enter the necessary information into and release it.

  • Page 396: Point Of Interest (Poi) Categories

    MyFord Touch (If Equipped) Note: If your vehicle is on a recognized road Main categories and you do not press the Start Route button, the system defaults to the Fastest Entertainment & Arts Route option and begins guidance. Recreation & Sports During route guidance, you can press the talking bubble icon that appears in the Government...
  • Page 397 MyFord Touch (If Equipped) Range Rings and Charge Points (Energi Only) E161378 cityseekr Shaded rings appear on the map when you are driving in EV Now mode. The inner ring Note: cityseekr point of interest (POI) with no shading indicates a safe range you information is limited to approximately 912 can travel using plug-in power only.

  • Page 398: Setting Your Navigation Preferences

    MyFord Touch (If Equipped) Press More Information for a longer • Pool. review, a list of services and facilities, the • Wi-fi. average room or meal price as well as the For restaurants, cityseekr can provide website. This screen displays the point of information such as star rating, average interest icon such as: cost, review, handicap access, hours of...

  • Page 399: Map Mode

    MyFord Touch (If Equipped) Route Preferences Traffic Preferences Preferred Route Avoid Traffic Problems Choose to have the system display the Choose how you want the system to Shortest, Fastest or most Ecological route handle traffic problems along your route. first. If you set Always Use Preferred •...
  • Page 400 MyFord Touch (If Equipped) 2D city maps show detailed outlines of 3D map mode provides an buildings, visible land use and land elevated perspective of the map. elements and detailed railway This viewing angle can be adjusted E142644 infrastructure for the most essential cities and the map can be rotated 180 around the globe.

  • Page 401: Quick-Touch Buttons

    MyFord Touch (If Equipped) The ETA box under the zoom buttons Starting point indicates the appears when a route is active and starting point of a planned route. displays the distance and time to your E142651 destination. If the button is pressed, a pop Waypoint indicates the location up appears with the destination listed (and of a waypoint on the map.

  • Page 402: Navigation Voice Commands

    MyFord Touch (If Equipped) Navigation Voice Commands POI Icons Touch this button to select icons to display When in navigation mode, press on the map. You can select up to three the voice button on the steering icons to display on the map at the same E142599 wheel controls.
  • Page 403 MyFord Touch (If Equipped) Navigation system voice commands "DESTINATION" "Show heading up" "POI category" "Show map" "Previous destination" "Show north up" "Street address" "Help" "Show route" "Show turn list" "NAVIGATION" "Voice guidance off" "Destination" "Voice guidance on" "Zoom city" "Where am I?" "Zoom country"...

  • Page 404: Myford Touch Troubleshooting

    MyFord Touch (If Equipped) Use the website at any time to check your MYFORD TOUCH phone's compatibility, register your TROUBLESHOOTING account and set preferences as well as access a customer representative via an Your SYNC system is easy to use. However, online chat (during certain hours).
  • Page 405 MyFord Touch (If Equipped) Phone issues Issue Possible cause(s) Possible solution(s) Depending upon your phone, you may have to grant SYNC permission to access your phonebook contacts. Make sure to confirm when prompted by your phone during the phonebook download. I am having trouble This is a phone-dependent Go to the website to review...
  • Page 406 MyFord Touch (If Equipped) USB and media issues Issue Possible cause(s) Possible solution(s) I am having trouble This may be a possible Try turning off the device, connecting my device. device malfunction. resetting the device, removing the device's battery, then trying again. Make sure you are using the manufacturer's cable.
  • Page 407 MyFord Touch (If Equipped) Vehicle Health Report and Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) I received a text that I did You did not activate your This is a free feature, but you not activate Vehicle Health account on the website.
  • Page 408 MyFord Touch (If Equipped) Voice command issues Issue Possible cause(s) Possible solution(s) SYNC does not understand You may be using the wrong Review the phone voice what I am saying. voice commands. commands and the media You may be speaking too voice commands at the soon or at the wrong time.
  • Page 409 MyFord Touch (If Equipped) Voice command issues Issue Possible cause(s) Possible solution(s) The system may not be Make sure you are saying the reading the name the same contacts exactly as they are way you are saying it. listed. For example, if you Contacts in your phonebook save a contact as Joe may be very short and...

  • Page 410: Accessories

    Ford dealer for the manufacturer's limited warranty details, • 24 months, unlimted mileage. and request a copy of the Ford Licensed • The remainder of your new vehicle Accessories product limited warranty from limited warranty.
  • Page 411 • If you or an authorized Ford dealer add any non-Ford electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability. In...

  • Page 412: Appendices

    The • You have acquired a device ("DEVICE") additional software and services of that includes software licensed by Ford third party origin, as well as associated Motor Company and its affiliates media, printed materials, and "online"...
  • Page 413 Certificate(s) of Authenticity), and the the process. Neither FORD MOTOR recipient agrees to the terms of this COMPANY nor its suppliers shall be EULA. If the SOFTWARE is an upgrade,...
  • Page 414 SOFTWARE ("Supplemental may collect and use technical Components"). information gathered in any manner as If FORD MOTOR COMPANY or third party part of product support services related software and services suppliers provide or to the SOFTWARE or related services. make available to you Supplemental...
  • Page 415 DEVICE. electronic form, you may print one copy of UPGRADES AND RECOVERY MEDIA: such electronic documentation. If the SOFTWARE is provided by FORD EXPORT RESTRICTIONS: You MOTOR COMPANY separate from the acknowledge that the SOFTWARE is DEVICE on media such as a ROM chip, CD subject to U.S.
  • Page 416 Adobe TRADEMARKS: This EULA does not grant you any rights in connection with any Contains Adobe® [Flash® Player] or trademarks or service marks of FORD [AIR®] technology by Adobe Systems MOTOR COMPANY, MS, Microsoft Incorporated. This [Licensee Product] Corporation, third party software or service contains [Adobe®...
  • Page 417 Appendices Use of Speech Recognition Functions: WARNING Speech recognition software is inherently Operating certain parts of this a statistical process which is subject to system while driving can distract errors. It is your responsibility to monitor your attention away from the road, any speech recognition functions included and possibly cause an accident or other in the system and address any errors.
  • Page 418 Appendices Potential Map Inaccuracy: Maps used Telenav may revise this Agreement and by this system may be inaccurate because the privacy policy at any time, with or of changes in roads, traffic controls or without notice to you. You agree to visit driving conditions.
  • Page 419 Appendices 2. Account Information or proprietary rights, rights of publicity or privacy or other rights of any party, (ii) You agree: (a) when registering the violates any law, statute, ordinance or Telenav Software, to provide Telenav with regulation, including but not limited to laws true, accurate, current, and complete and regulations related to spamming, information about yourself, and (b) to...
  • Page 420 Appendices COURSE OF DEALING, CUSTOM OR STATES AND/OR JURISDICTIONS DO NOT TRADE AND INCLUDING, BUT NOT ALLOW THE EXCLUSION OR LIMITATION LIMITED TO, THE IMPLIED WARRANTIES OF INCIDENTAL OR CONSEQUENTIAL OF MERCHANTABILITY, FITNESS FOR A DAMAGES, SO THE ABOVE LIMITATIONS PARTICULAR PURPOSE AND OR EXCLUSIONS MAY NOT APPLY TO NON-INFRINGEMENT OF THIRD PARTY...
  • Page 421 Appendices the terms and conditions of this Notices by posting them on Telenav’s Agreement. Any such sale, assignment or Website or by downloading such Notices transfer that is not expressly permitted to your wireless device. If you desire to under this paragraph will result in withdraw your consent to receive Notices immediate termination of this Agreement, electronically, you must discontinue your...
  • Page 422 Appendices Agreement), and thus your use of the TERMS AND CONDITIONS Telenav Software is also subject to such License Limitations on Use: terms. You agree to comply with the following additional terms and conditions, You agree that your license to use this Data which are applicable to Telenav’s third is limited to and conditioned on use for party vendor licensors:...
  • Page 423 Appendices Disclaimer of Liability: real time route guidance, fleet management or similar applications; or (b) HERE AND ITS LICENSORS (INCLUDING with, or in communication with, including THEIR LICENSORS AND SUPPLIERS) without limitation, cellular phones, SHALL NOT BE LIABLE TO YOU IN palmtop and handheld computers, pagers, RESPECT OF ANY CLAIM, DEMAND OR and personal digital -assistants or PDAs.
  • Page 424 Appendices Entire Agreement: Government End Users: These terms and conditions constitute the If the Data is being acquired by or on behalf entire agreement between HERE (and its of the United States government or any licensors, including their licensors and other entity seeking or applying rights suppliers) and you pertaining to the subject similar to those customarily claimed by the...
  • Page 425 Appendices Gracenote® Copyright You agree that you will use the content from Gracenote ("Gracenote Content") , CD and music-related data from Gracenote Data, the Gracenote Software, Gracenote, Inc., copyright© 2000-2007 and Gracenote Servers for your own Gracenote. Gracenote Software, copyright personal, non-commercial use only.
  • Page 426 Appendices THE GRACENOTE SOFTWARE, EACH ITEM Vehicle with SYNC only OF GRACENOTE DATA AND THE FCC ID: KMHSG1G1 GRACENOTE CONTENT ARE LICENSED IC: 1422A-SG1G1 TO YOU "AS IS". NEITHER GRACENOTE MAKES ANY REPRESENTATIONS OR Vehicle with SYNC and MyFord Touch WARRANTIES, EXPRESS OR IMPLIED, or MyLincoln Touch REGARDING THE ACCURACY OF ANY...

  • Page 427: Extended Service Plan (Esp)

    3. BaseCARE - Covers 84 components. Transferable Coverage 4. PowertrainCARE - Covers 29 critical If you sell your vehicle before your Ford components. Extended Service Plan coverage expires, Ford Extended Service Plan is honored by you can transfer any remaining coverage all authorized Ford dealers in the U.S.

  • Page 428: Service Plans (Canada Only)

    Premium Maintenance Plan that covers all Service Plan. Ford Extended Service Plan scheduled maintenance, and selected is the only service contract backed by Ford wear items. The coverage is prepaid, so Motor Company of Canada, Limited. you never have to worry about affording Depending on the plan you purchase, Ford your vehicle’s maintenance.

  • Page 429: Scheduled Maintenance

    If you do not use Ford authorized parts they you sell or trade it. Keep all receipts for may not meet our specifications and completed maintenance with your vehicle.
  • Page 430 This interval may be up to two years or Additives and Chemicals 20000 miles (32000 kilometers). This owner's manual and the Ford When ENGINE OIL CHANGE DUE or OIL Workshop Manual list the recommended CHANGE REQUIRED appears in the additives and chemicals for your vehicle.
  • Page 431 Ford-approved flushing that also show signs of overheating or chemical. foreign material contamination immediately.
  • Page 432 Scheduled Maintenance Multi-point Inspection Check Every 12 Months (C-MAX Energi Plug-in Hybrid Only) In order to keep your vehicle running right, Inspect the engine oil filter for signs of it is important to have the systems on your damage such as rust, paint blistering, vehicle checked regularly.

  • Page 433: Normal Scheduled Maintenance

    Scheduled Maintenance waste at the same time. NORMAL SCHEDULED MAINTENANCE This means you do not have to remember to change the oil on a mileage-based schedule. Your vehicle lets you know when Intelligent Oil-Life Monitor® (C- an oil change is due by displaying ENGINE MAX Energi Plug-in Hybrid Only) OIL CHANGE DUE or OIL CHANGE Your vehicle is equipped with an Intelligent...

  • Page 434: Normal Maintenance Intervals

    Scheduled Maintenance Normal Maintenance Intervals C-MAX Full Hybrid 1, 2 Normal scheduled maintenance Every 12 months or 10000 Change engine oil and filter. miles (16000 km). The oil monitoring system displays Rotate tires, inspect tire wear and measure tread depth. a message in the informa- Inspect automatic transmission fluid level.
  • Page 435 Scheduled Maintenance Other maintenance items Every 100000 miles Replace spark plugs. (160000 km) Every 150000 miles Change automatic transmission fluid. (240000 km) Perform these maintenance items within 3000 miles (4800 kilometers) of the last engine oil and filter change. Do not exceed the designated distance for the interval. Initial replacement at six years or 100000 miles (160000 kilometers), then every three years or 50000 miles (80000 kilometers).

  • Page 436: Special Operating Conditions Scheduled Maintenance

    Scheduled Maintenance Other maintenance items Rotate tires, inspect tire wear and measure tread depth. Every 10000 miles (16000 Inspect engine oil filter for corrosion. Perform multi-point inspection (recommended). Every 20000 miles (32000 Replace cabin air filter. Every 30000 miles (48000 Replace engine air filter.
  • Page 437 Scheduled Maintenance Perform the services shown in the • Example 2: The OIL CHANGE following tables when specified or within REQUIRED message has not come 3000 miles (4800 kilometers) of the OIL on, but the odometer reads 30000 CHANGE REQUIRED message appearing miles (48000 kilometers) (for in the information display.
  • Page 438 The life of the engine air filter and cabin air useful life. Ford Motor Company, however, filter is dependent on exposure to dusty urges you to have all recommended and dirty conditions.

  • Page 439: Scheduled Maintenance Record

    Scheduled Maintenance SCHEDULED MAINTENANCE RECORD Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review...
  • Page 440 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review...
  • Page 441 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review...
  • Page 442 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review...
  • Page 443 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review...
  • Page 444 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review...
  • Page 445 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review...
  • Page 446 Index Audio Input Jack..........286 Audio System..........273 General Information..........273 Audio Unit - Vehicles With: Premium See: Climate Control.........104 AM/FM/CD..........276 About This Manual...........7 Audio Unit - Vehicles With: Sony AM/ FM/CD............278 See: Brakes............155 Menu Structure...........279 ABS driving hints Audio Unit - Vehicles With: SYNC/AM/ See: Hints on Driving With Anti-Lock FM/CD............274 Brakes..............156...

  • Page 447: Checking Mykey System Status

    Changing the 12V Battery......219 Climate Control..........104 Changing the Engine Air Filter....230 Collision, Damage or Fire Event....191 Identifying Air Filter Element Guidance for Ford Motor Company Electric Components..........230 and Hybrid-Electric Vehicles Equipped Installing the Engine Air Filter With High Voltage Batteries.......191 Coolant Check Element.............231...
  • Page 448 See: Temporary Mobility Kit......240 Floor Mats............185 Checking the Inverter System Controller Fog Lamps - Front Coolant..............215 Engine Coolant and Inverter System See: Front Fog Lamps.........73 Ford Credit............11 Controller Coolant.........214 Recycled Engine Coolant.........216 (U.S. Only)..............11 Front Fog Lamps..........73 Severe Climates..........216 Front Passenger Sensing System....36 What You Should Know About Fail-Safe Fuel and Refueling........134...
  • Page 449 Index Fuel Quality.............135 Heated Windows and Mirrors....107 Choosing the Right Fuel........135 Heated Exterior Mirrors........107 Fuel Freshness Mode (Energi Vehicles Heated Rear Window........107 Heating Only)..............135 Octane Recommendations......135 See: Climate Control.........104 Fuel Shutoff............187 Fuses..............200 See: Hybrid Electric Vehicle......128 Fuse Specification Chart......200 High Voltage Battery Cut-Off Switch............150 Luggage Compartment Fuse Panel...205 High Voltage Battery........145...
  • Page 450 Index Information............379 911 Assist...............385 Alerts..............385 Jump Starting the Vehicle......188 Calendar...............385 Connecting the Jumper Cables.....188 Sirius Travel Link..........383 Jump Starting............190 SYNC Services (If Equipped, United States Preparing Your Vehicle........188 Only)..............380 Removing the Jumper Cables.......190 Vehicle Health Report (If Equipped, United States Only)............387 Where Am I?............388 Information Messages........97 Keyless Starting..........123...

  • Page 451: Myford Touch Troubleshooting

    Index Manual Seats...........111 Adjusting the Height of the Driver's Seat..............112 Parking Aid............161 Lumbar Adjustment (If Equipped)....112 Front Sensing System........162 Moving the Seat Backward and Rear Sensing System.........161 Forward...............111 Parking Aids.............161 Recline Adjustment..........112 Parking Brake..........156 Media Hub............287 Passive Anti-Theft System......62 Message Center SecuriLock®............62 See: Information Displays........88 PATS...
  • Page 452 Index Rear Under Floor Storage......173 Running Out of Fuel........136 Rear View Camera........167 Refilling With a Portable Fuel Using the Rear View Camera System..167 Container............136 Rear View Camera See: Rear View Camera........167 Rear Window Wiper and Washers..68 Safety Belt Height Adjustment....29 Rear Window Washer.........69 Safety Belt Minder.........30 Rear Window Wiper..........68...
  • Page 453 Index Stability Control..........159 Temporary Mobility Kit......240 Principle of Operation........159 First Stage: Reinflating the Tire with Sealing Starter Switch Compound and Air........242 See: Ignition Switch..........123 General Information..........241 Starting a Gasoline Engine......124 Second Stage: Checking Tire Guarding Against Exhaust Fumes....126 Pressure............243 Important Ventilating Information....126 Tips for Use of the Kit........241 Switching Off the Vehicle When It Is What to Do after the Tire has Been...
  • Page 454 Index Using Voice Recognition......290 Initiating a Voice Session.......290 System Interaction and Feedback....291 Under Hood Overview - Hybrid Electric Utilizing the Mediation/Arbitration Vehicle (HEV)..........210 Program (Canada Only)......196 Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV)......212 Unique Driving Characteristics....128 Universal Garage Door Opener....116 Vehicle Care...........233 HomeLink Wireless Control System.....116 General Information..........233...
  • Page 455 Index Warning Lamps and Indicators....83 Anti-Lock Braking System........84 Battery..............84 Brake System............84 Cruise Control............84 Direction Indicator..........84 Door Ajar..............84 Engine and Motor Coolant Temperature.............84 Engine Oil..............84 EV Later..............85 EV Now..............84 Fasten Safety Belt..........85 Front Airbag............85 Front Fog Lamps..........85 High Beam..............85 Liftgate Ajar............85 Low Battery............85 Low Fuel Level............85 Low Tire Pressure Warning.......85...

This manual is also suitable for:

2015 c-max hybrid2015 c-max energi2015 c-max hybrid

Table of Contents