Using Sync With Your Phone - Ford C-MAX HYBRID 2018 Owner's Manual

To adjust this setting press the voice button, when prompted say:
Voice Command
voice settings
Then any of the following:
phone confirmation on
phone confirmation off
Changing the Voice Settings
In addition to using voice commands to
change the voice settings, you can also use
the menu in the audio display.
To change the voice settings press the
Menu button then select:
Menu Item
SYNC-Settings
Voice settings
Note: Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. Fan
speed can also be adjusted normally during
a voice session, simply press fan buttons (or
turn fan knob) to increase or decrease fan
speed to desired setting.
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
SYNC
(If Equipped)
When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.
The system will make a best guess; you
may still occasionally be asked to confirm
settings.
To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control AC and
Recirculated air buttons simultaneously,
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence.
USING SYNC
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
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Action and Description
WITH YOUR
Answering an incoming call.
Ending a call.
Using privacy mode.
Dialing a number.
Redialing.
Call waiting notification.
Caller ID.