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Document Part Number: 9152111I102P
Please read this instructions before operating the device and retain them for future reference.
19"/ 28.6"/ 38" Bar-Type
Freescale® Cortex® A9 i.MX6 Dual Core 1 GHz
User Manual
Chassis Panel PC
W19FA3S-CHA1
W28FA3S-CHA2
W38FA3S-CHA1
V1.0
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Table of Contents
Related Manuals for Winmate W19FA3S-CHA1
Summary of Contents for Winmate W19FA3S-CHA1
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Page 1: Chassis Panel Pc
Freescale® Cortex® A9 i.MX6 Dual Core 1 GHz W19FA3S-CHA1 W28FA3S-CHA2 W38FA3S-CHA1 User Manual V1.0 For more information on this and other Winmate products, please visit our website at: www.winmate.com Document Part Number: 9152111I102P Please read this instructions before operating the device and retain them for future reference. -
Page 2: Table Of Contents
USER MANUAL CONTENTS CONTENTS PREFACE ......................... - 4 - ABOUT THIS USER MANUAL ................- 12 - CHAPTER 1: INTRODUCTION ................- 14 - 1.1 Product Features ..................- 14 - 1.2 Package Content ..................- 15 - 1.3 Schematics and Dimensions ..............- 16 - 1.3.1 Schematics and Dimensions 19”... - Page 3 3.4.1 Configuring Ethernet ..............- 36 - 3.4.2 Checking Ethernet Settings ............- 37 - 3.5 Winmate® Home Manager (WHM) ............- 38 - 3.5.1 How to Lock Applications .............. - 38 - 3.5.2 How to Reset WHM ............... - 40 - 3.5.3 How to Change WHM Password ...........
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Page 4: Preface
USER MANUAL PREFACE PREFACE Copyright Notice No part of this document may be reproduced, copied, translated, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the prior written permission of the original manufacturer. Trademark Acknowledgement Brand and product names are trademarks or registered trademarks of their respective owners. -
Page 5: Customer Service
USER MANUAL PREFACE Customer Service We provide a service guide for any problem by the following steps: First, visit the website of our distributor to find the update information about the product. Second, contact with your distributor, sales representative, or our customer service center for technical support if you need additional assistance. - Page 6 USER MANUAL PREFACE Advisory Conventions Four types of advisories are used throughout the user manual to provide helpful information or to alert you to the potential for hardware damage or personal injury. These are Notes, Important, Cautions, and Warnings. The following is an example of each type of advisory.
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Page 7: Safety Information
USER MANUAL PREFACE Safety Information WARNING! / AVERTISSEMENT! Always completely disconnect the power cord from your chassis whenever you work with the hardware. Do not make connections while the power is on. Sensitive electronic components can be damaged by sudden power surges. Only experienced electronics personnel should open the PC chassis. - Page 8 USER MANUAL PREFACE Before connecting the equipment to the power outlet make sure the voltage of the power source is correct. Position the power cord so that people cannot step on it. Do not place anything over the power cord. ...
- Page 9 USER MANUAL PREFACE CAUTION/ATTENTION Use the recommended mounting apparatus to avoid risk of injury. Utiliser l’appareil de fixation recommandé pour éliminer le risque de blessure. WARNING! / AVERTISSEMENT! Only use the connection cords that come with the product. When in doubt, please contact the manufacturer. Utiliser seulement les cordons d’alimentation fournis avec le produit.
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Page 10: Important Information
USER MANUAL PREFACE Important Information Countries/ This equipment complies with essential Symbol Area requirements of: FCC Part 15 Subpart B Regulations Class B Electromagnetic Compatibility Directive(2014/30/EU) European Union Low Voltage Directive (2014/35/EU) Restrictions of the use of certain hazardous substances (RoHS) Directive (2011/65/EU) Federal Communications Commission Radio Frequency Interface Statement This device complies with part 15 FCC rules. -
Page 11: Ec Declaration Of Conformity
USER MANUAL PREFACE EC Declaration of Conformity This equipment is in conformity with the requirement of the following EU legislations and harmonized standards. Product also complies with the Council directions. Electromagnetic Compatibility Directive (2014/30/EU) EN55024: 2010/ A1: 2015 o IEC61000-4-2: 2009 o IEC61000-4-3: 2006+A1: 2007+A2: 2010 o IEC61000-4-4: 2012 o IEC61000-4-5: 2014... -
Page 12: About This User Manual
USER MANUAL ABOUT THIS USER MANUAL ABOUT THIS USER MANUAL This User Manual provides information about using the Winmate® Bar-Type Panel PC. This User Manual applies to the Bar-Type Panel PC W19FA3S-CHA1, W28FA3S-CHA2, and W38FA3S-CHA1. The documentation set for the Bar-Type Panel PC with Freescale® Cortex® A9 i.MX6 Dual Core processor provides information for specific user needs, and includes: ... - Page 13 USER MANUAL CHAPTER 1 IINTRODUCTION Introduction This chapter gives you product overview, describes features and hardware specification. You will find all accessories that come with the panel PC in the packing list. Mechanical dimensions and drawings included in this chapter. - 13 -...
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Page 14: Chapter 1: Introduction
Freescale® i.MX6Q processor and capable of running demanding signage and multimedia applications. Depending on different applications, Winmate® Bar-Type can be used in both horizontal and vertical installation to show different content with one single image or split screens in different places. Bar-Type can be a perfect choice to replace traditional LED digital signage for applications where the space is limited such as public transportation, elevators and other public places. -
Page 15: Package Content
USER MANUAL CHAPTER 1 IINTRODUCTION 1.2 Package Content Carefully remove the box and unpack your device. Please check if all the items listed below are inside your package. If any of these items are missing or damaged contact us immediately. Standard factory shipment list: User Manual Bar-Type Panel PC... -
Page 16: Schematics And Dimensions
USER MANUAL CHAPTER 1 IINTRODUCTION 1.3 Schematics and Dimensions This section describes mechanical dimensions of Bar-Type Panel PC. Notice that this is a simplified drawing and some components are not marked in detail. Please contact our sales representative if you need further product information. 1.3.1 Schematics and Dimensions 19”... -
Page 17: Schematics And Dimensions 28.6
USER MANUAL CHAPTER 1 IINTRODUCTION 1.3.2 Schematics and Dimensions 28.6” Unit: mm No Description No Description ① Mini USB Debug(Linux use) ⑤ RS232/422/485 ② Micro SD ⑥ CAN BUS ③ LAN ⑦ 1 x USB 2.0 ④ USB OTG ⑧ 9-24V DC (Phoenix type) - 17 -... -
Page 18: Schematics And Dimensions 38
USER MANUAL CHAPTER 1 IINTRODUCTION 1.3.2 Schematics and Dimensions 38” Unit : mm No Description No Description ① Mini USB Debug(Linux use) ⑤ RS232/422/485 ② Micro SD ⑥ CAN BUS ③ LAN ⑦ 1 x USB 2.0 ④ USB OTG ⑧... - Page 19 USER MANUAL CHAPTER 2 INSTALLATION INSTALLATION This chapter provides hardware installation instructions and mounting guide for all available mounting options. Pay attention to cautions and warning to avoid any damages. - 19 -...
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Page 20: Chapetr 2: Installation
USER MANUAL CHAPTER 2 INSTALLATION CHAPETR 2: INSTALLATION This chapter provides information on how to connect the Panel PC to the source of power, connector pinouts and the guideline to turn on/off the device. 2.1 Safety Precautions Observe the following common safety precautions before installing any electronic device: •... -
Page 21: Vesa Mounting Guide
USER MANUAL CHAPTER 2 INSTALLATION 2.3 VESA Mounting Guide Bar-Type Panel PC supports VESA Mount suitable for most of the industrial and commercial applications. The device supports flexible mounting in both horizontal and vertical installations. CAUTION/ ATTENTION Follow mounting instructions and use recommended mounting hardware to avoid the risk of injury. -
Page 22: Powering On
USER MANUAL CHAPTER 2 INSTALLATION 2.4 Powering On 2.4.1 AC Adapter Components AC Adapter 2pin Terminal Block to Power Cord DC Jack (12V/ 80W) Safety Precautions: Do not use the adapter in a high moisture environment Never touch the adapter with wet hands or foot ... -
Page 23: Power Considerations
USER MANUAL CHAPTER 2 INSTALLATION ALTERNATING CURRENT / MISE À LE TERRE! This product must be grounded. Use only a grounded AC outlet. Install the additional PE ground wire if the local installation regulations require it. *If you do not use a grounded outlet while using the device, you may notice an electrical tingling sensation when the palms of your hands touch the device. -
Page 24: Connecting The Power
USER MANUAL CHAPTER 2 INSTALLATION 2.4.3 Connecting the Power Bar-Type Panel PC operates on external power. Follow the instructions below to connect the device to the source of power. Cable Mounting Steps Connect a 2-pin terminal block to the connector on the Panel PC. Connect the other side of the terminal block to the AC adapter. -
Page 25: Connector Description
TxD+ RxD+ RxD- Serial COM1 settings can be configured for RS-232, RS-422 or RS-485 by Winmate application for Android OS. Refer to Ch.2, Configuring Serial Port Settings section of this user manual for the instruction on how to configure COM1 serial port settings. -
Page 26: Usb 2.0 Connector
USER MANUAL CHAPTER 2 INSTALLATION 2.5.3 USB 2.0 Connector The Bar-Type Panel PC has one USB2.0 Type A connector. Use USB2.0 connector to connect external devices such as mouse or keyboard to the Panel Pin № Pin № Signal Name Signal Name Data- Data+... -
Page 27: Ethernet Connector
USER MANUAL CHAPTER 2 INSTALLATION 2.5.6 Ethernet Connector The Bar-Type Panel PC supports one RJ45 10/100/1000 Mbps Ethernet interface for connecting to the internet. Pin № Pin № Signal Name Signal Name TX1+ TX1- TX2+ TX2- TX3+ TX3- TX4+ TX4- 2.5.7 Mini USB Connector (Linux OS) The Bar-Type Panel PC uses Mini USB connector only for debug purpose in Linux OS. -
Page 28: Turning On And Off The Device
USER MANUAL CHAPTER 2 INSTALLATION 2.6 Turning On and Off the Device This section describes how to turn on / off the Panel PC. To turn on the Panel PC: 1. Connect the device to the source of power 2. The unit is configured to Power ON when is connected to the power source. -
Page 29: Configuring Serial Port Settings
USER MANUAL CHAPTER 2 INSTALLATION 2.7 Configuring Serial Port Settings Serial COM Port can be configured for RS-232, RS-422 or RS-485. Winmate provide COM port settings application for Android OS. Step 1 Settings > Accessibility Step 2 Accessibility > Comport-Setting... - Page 30 USER MANUAL CHAPTER 2 INSTALLATION Step 3 Comport-Setting > Comport 1/ Comport 2/ Comport 3 * Select Comport 1/ Comport 2/ Comport 3 that you want to configure. Step 4 Comport 1 > RS232/RS422/RS485 * Configure Comport 1 settings - 30 -...
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Page 31: Chapter 3: Operating The Device
USER MANUAL CHAPTER 3 OPERATING THE DEVICE OPERATING THE DEVICE This chapter provides detailed information on how to operate the device. If you have been using Android touch-screen Panel PCs before, the interface may look familiar. Sections include system settings parameters. - 31 -... -
Page 32: Operating System
USER MANUAL CHAPTER 3 OPERATING THE DEVICE CHAPTER 3: OPERATING THE DEVICE In this chapter you will find instructions on how to operate the Panel PC. 3.1 Operating System Bar-Type Panel PC support Android 4.4 (Default), Linux Ubuntu 16.04 (Optional) and Linux Kernel 3.0.35, QT 5.4 Browser (Optional). -
Page 33: System Settings
USER MANUAL CHAPTER 3 OPERATING THE DEVICE 3.3 System Settings This section explains how to adjust main system settings in Android 4.4. 3.3.1 Set up the Device When you first turn on the Panel PC, you’ll see a Welcome screen. Choose the language you want and touch Start or the Start icon. -
Page 34: Quick Settings
USER MANUAL CHAPTER 3 OPERATING THE DEVICE 3.3.3 Quick Settings Quick setting menu allows easy and fast access to the Panel PC system settings. Settings Swipe down from the top right of the screen and touch the Settings icon. You can open your device’s Settings app from the All Apps screen or from Quick Settings. -
Page 35: Ethernet
USER MANUAL CHAPTER 3 OPERATING THE DEVICE 3.4 Ethernet Step 1 Connect Ethernet Cable to the device. Step 2 Open Ethernet application, go to APPS > Ethernet Step 3 Ethernet APP main menu appears. - 35 -... -
Page 36: Configuring Ethernet
USER MANUAL CHAPTER 3 OPERATING THE DEVICE Setting Description Check Ethernet connection parameters: IP mode, IP Check Ethernet address, DNS address and others Enable Ethernet connection and configure its such as Configure Ethernet connection type Advanced Settings Configure advanced parameters of the Ethernet 3.4.1 Configuring Ethernet Go to Apps >... -
Page 37: Checking Ethernet Settings
USER MANUAL CHAPTER 3 OPERATING THE DEVICE 3.4.2 Checking Ethernet Settings Go to APPS > Ethernet > Check Ethernet Ethernet settings menu appears on the top right side of the desktop. For a more detailed Android 4.4 user guide, follow the download path below: http://static.googleusercontent.com/media/www.google.com/en/us/help/hc/image s/android/android_ug_42/Android-Quick-Start-Guide.pdf - 37 -... -
Page 38: Winmate® Home Manager (Whm)
OPERATING THE DEVICE 3.5 Winmate® Home Manager (WHM) Winmate® Bar-Type Panel PC comes with preinstalled APP named Winmate® Home Manager (WHM) which let the device manager to lock the launcher then the user can only use one application assigned by the device manager. - Page 39 USER MANUAL CHAPTER 3 OPERATING THE DEVICE Item Description User can set which app to run up automatically after Home Manager booting. User can set WHM password. Default password is Password Manager “0000”. In this menu user can check information about About Step 2 Go to “Application Selector”, and chose the app which you want to run up automatically after booting.
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Page 40: How To Reset Whm
USER MANUAL CHAPTER 3 OPERATING THE DEVICE Step 4 Select “Restrict Home” and “Always”, and then restart the computer to enable these settings. The system will automatically start the application which you selected and lock it. Any time user presses home key or back key, the system will go back to the same application which you have selected. - Page 41 USER MANUAL CHAPTER 3 OPERATING THE DEVICE Default password is “0000”. Step 3 Restart the system and you will go back to the normal Launcher. Step 4 In the Home manager->Home Selector Tab-> click the “Clear and Rest Default Home”. Specify the “Launcher 3” and “Always”, it would go back to the origin launcher.
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Page 42: How To Change Whm Password
USER MANUAL CHAPTER 3 OPERATING THE DEVICE 3.5.3 How to Change WHM Password Step 1 Go to Password Manager and set your own password for this APP. Step 2 The default password is “0000”. Enter a new password in New Password field, and then tap Change Password. -
Page 43: Chapter 4: Software Installation
USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION SOFTWARE INSTALLATION This chapter contains software installation and update guides. -
Page 44: Android Debug Bridge (Adb) Driver Installation
USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION CHAPTER 4: SOFTWARE INSTALLATION This chapter contains software installation and updates guide. All the programming guides can be found in the driver CD included in the package. 4.1 Android Debug Bridge (ADB) Driver Installation IMPORTANT: ... -
Page 45: Disabling Driver Signature On Windows 8
USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION 4.1.1 Disabling Driver Signature on Windows 8 Step 1 Hold down the Windows key on your keyboard and press the letter C to open the Charm menu, and then click the gear icon (Settings). Step 2 Click Change PC Settings. - Page 46 USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION Step 3 Click General. Step 4 Under Advanced Startup, click Restart Now. NOTE: In Windows 8.1, the ‘Restart Now’ button has moved to ‘PC Setting -> Update & Recovery -> Recovery.’ Step 5 After restarting, click Troubleshoot. - 46 -...
- Page 47 USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION Step 6 Click Advanced Options. Step 7 Click Windows Startup Settings. - 47 -...
- Page 48 USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION Step 8 Click Restart. Step 9 After restarting your computer a second time, choose Disable driver signature enforcement from the list by typing the number 7 on your keyboard. Your computer will restart automatically. - 48 -...
- Page 49 USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION Step 10 After restarting, you will be able to install the ADB drivers normally; however, Windows will display a warning message. When the warning appears, click Install this driver software anyway. If you are unfamiliar with installing drivers, check out our Installing ADB driver tutorial for a step by step guide.
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Page 50: Adb Driver Installation
USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION 4.1.2 ADB Driver Installation Step 1 Confirm whether the USB device was found by the system. Device Manager > 120A > Other devices > FA34 > Update Driver Software Step 2 In the Update Driver Software window choose Browse my computer for driver software. - Page 51 USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION Step 3 Select Let me pick from a list of device drivers on my computer. Click Next. Step 4 Select from your computer. Step 5 In the Update driver software window, click show All Devices and then click Next.
- Page 52 USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION Step 6 The system is looking for the driver folder. Click Browse. Step 7 Select the driver for your OS system. Click Open. - 52 -...
- Page 53 USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION Step 8 Windows Security window will pop up. This message is used to confirm whether the user wants to install the driver. Select Install this driver software anyway to continue. Step 9 When the installation is successfully completed you will see Android ADB Interface driver in the Update Driver Software window.
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Page 54: Installing Android Debug Bridge (Adb)
USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION 4.2 Installing Android Debug Bridge (ADB) For detailed Android Debug Bridge (ADB) information refer to Android Developers Platform: http://developer.android.com/tools/help/adb.html Step 1 Decompress adb.zip. Open ADB terminal and move into the adb archive. ADB Terminal window Step 2 Connect FA34 motherboard to the computer via USB. -
Page 55: Downloading Image Tool
USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION 4.3 Downloading Image Tool Download OS Image Tool update guide: 1. Winmate Download Center http://www.winmate.com.tw/ > Support > Download Center > Bar-Type PPC (Freescale) > OS Image 2. Winmate File Share http://www.winmate.com.tw/ > Support > Partner Portal > Public Documents >... - Page 56 USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION Step 4 Tap Update Image - 56 -...
- Page 57 USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION Step 5 Make sure the file founded by the system is image update file. Tap OK. Step 6 Tap OK. Make sure the battery level is at least 50%. - 57 -...
- Page 58 USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION Step 7 Tap OK. IMPORTANT: Do not disconnect the power source! Do not remove the battery! - 58 -...
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Page 59: Os Image Update Guide
USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION Step 8 After update the system will automatically restart. 4.5 OS Image Update Guide You can find OS Image Update Guide on the website. - 59 -... -
Page 60: Chapter 5: Technical Support
USER MANUAL CHAPTER 5 TECHNICAL SUPPORT TECHNICAL SUPPORT This chapter includes the directory for technical support. - 60 -... -
Page 61: Introduction
If any problem occurs fill in problem report form enclosed and immediately contact us. 5.1 Introduction Winmate provides the following drivers and SDK for Bar-Type Panel PC with Freescale® Cortex® A9 i.MX6 Dual Core 1GHz processor: Item Driver Description... -
Page 62: Problem Report Form
USER MANUAL CHAPTER 5 TECHNICAL SUPPORT 6.2 Problem Report Form Bar-Type Panel PC Customer name: Company: Tel.: Fax: E-mail: Date: Product Serial Number: ____________________________________________________ Problem Description: Please describe the problem as clearly as possible. Detailed description of the occurred problem will allow us to find the best solution to solve the problem as soon as possible. -
Page 63: Appendix A: Product Specifications
USER MANUAL APPENDIX A PRODUCT SPECIFICATIONS PRODUCT SPECIFICATIONS This section includes product specifications. Appendix - 63 -... - Page 64 USER MANUAL APPENDIX A PRODUCT SPECIFICATIONS APPENDIX A: PRODUCT SPECIFICATIONS Model Name W19FA3S-CHA1 W28FA3S-CHA2 W38FA3S-CHA1 Display 19” 28.6” 38” Size/ Type Resolution 1680x342 1920 x 540 1920 x 540 Brightness 300 nits 1000 nits 1000 nits Contrast Ratio 2000:1 (typ.) 1000:1 (typ.)
- Page 65 NOTES _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________...
- Page 66 _________________________________________________________________ NOTES _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________...
- Page 68 Winmate Inc. 9F, No.111-6, Shing-De Rd., San-Chung District, New Taipei City 24158, Taiwan, R.O.C Tel: 886-2-8511-0288 Fax: 886-2-8511-0211 Email: sales@winmate.com.tw Official website: www.winmate.com...
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