Din rail box pc, intel pentium processor n4200 1.1 ghz, up to 2.56 ghz (60 pages)
Summary of Contents for Winmate FM12Q
Page 1
Vehicle Mounted Computer Qualcomm Snapdragon™ 660 octa-core, 2.2 GHz FM12Q User Manual Version 1.2 Document Part No. 9152111I109J Please read these instructions carefully before using this product, and save this manual for future use.
Warranty Winmate Inc. warrants that each of its products is free from material and workmanship defect for a period of one year starting from the invoice date. If the customer discovers a defect, Winmate Inc.
Page 6
12.1" Vehicle Mount Computer FM12Q Product Reference Guide Advisory Conventions Four types of advisories are used throughout the user manual to provide helpful information or to alert you to the potential for hardware damage or personal injury. These are Notes, Important, Cautions, and Warnings.
Page 7
Preface CE Notice (European Union) This device has been tested and found to conform to the limits set for a Class B product. EN 55022 — “Limits and Methods of Measurement of Radio Interference Characteristics of • Information Technology Equipment” EN 55024 —...
Page 8
12.1" Vehicle Mount Computer FM12Q Product Reference Guide available in the USA/ Canada markets, only channel 1~11 can be operated. Selection of other channels is not possible. IC Radiation Exposure Statement This EUT is compliance with SAR for general population/uncontrolled exposure limits in IC RSS- 102 and had been tested in accordance with the measurement methods and procedures specified in IEEE 1528.
Page 9
Preface Informations de sécurité (FR) Suivez et respectez tous les avertissements et instructions figurant sur l’écran. Pour votre sécurité, s’il vous plaît lire toutes les consignes de sécurité et de fonctionnement avant d’utiliser le device. Gardez ce manuel pour référence future. Lire avec attention toutes les recommandations et precautions d’emploi avant d’utiliser ce produit.
Page 10
Important: The battery is consumable part. Therefore, it is recommended to replace the battery pack every two years with a new one recommended by Winmate. Contact our Service Center or sales representatives for more information on replacing the battery pack.
Engineered to fit seamlessly into forklifts and other warehouse vehicles with its wide range of power input with power isolation, the FM12Q will help minimize errors, streamline inventory management, and improve operational efficiencies.
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 1.3 Optional Accessories Your package may include the following items based on your order: DC Jack Power WWAN RS232 Cable Audio Cable LAN Cable Cable Antenna Spare Key for CANBus cable Fuse Kit...
Chapter 1: Introduction 1.4 Components Front View No Item Description 12.1” Touch Screen Acts as one of the inputs for the device Camera and 2 Megapixel front camera with a microphone for voice Microphone communication and voice recording Wireless communication indicators Defroster indicator (Defroster is a customized feature available by request) Light Sensor and...
Page 14
12.1" Vehicle Mount Computer FM12Q Product Reference Guide Rear View with Vehicle Dock No Item Description Release Latch Press to release the device and the docking VESA Mount Hole VESA 75, 100, and RAM Mount Kensington Lock Connect to a security lock, protecting your device from being stolen...
Page 15
Chapter 1: Introduction Side View with Vehicle Dock Left Side Right Side No Item Description WLAN Antenna Connector Connect a WLAN external antenna and allow the device to be remotely mounted on the vehicle. GPS Antenna Connector Connect a GPS external antenna and allow the device to be remotely mounted on the vehicle.
Chapter 2: Hardware 2.1 System Hardware 2.2 Central Processing Unit The FM12Q is running on Qualcomm Snapdragon™ 660 octa-core 2.2 GHz CPU, and Android 9.0 operating system. 2.3 Input and Output Connectors The FM12Q device supports the following I/O connectors: •...
Chapter 2: Hardware 2.4 System Memory The main system memory is 3 GB LPDDR4. 2.5 Audio Interface Your device is equipped with two speakers which are located on the bottom of the vehicle dock. A microphone is also available for voice communication and voice recording. As an alternative, you can use a headset adapter cable that provides a connection for headset operation.
2.9.1 Turn On When the FM12Q is attached to either vehicle power or an external power supply, or it is operating from the UPS battery and the power button is pressed, the device is in the “ON” mode. In this mode, the keypad, touch screen and any attached peripherals will function normally.
By default, the FM12Q turns off if the user turns off the device through the system or presses the power button for 10 seconds with a critical shut down. The FM12Q will also be off when there is no connection to a power source or the UPS battery is depleted. However, the internal RTC will keep maintaining the date and time while the device is off.
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 2.11 Ignition Control The FM12Q Vehicle Mount Computer has ignition control feature that enabled by software. For more details, please refer to Winset, Ignition Control section of this user guide. 2.12 Battery Follow all the instructions in this user manual to prolong the battery life-cycle.
Important: The battery is consumable part. Therefore, it is recommended to replace the battery pack every two years with a new one recommended by Winmate. Contact our Service Center or sales representatives for more information on replacing the battery pack.
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 2.13 External Connectors Power OFF the FM12Q before connecting cables to any port. Most of the external connectors for the FM12Q are located on the vehicle dock. COM1 connects to a device such as printer or scanner.
Chapter 2: Hardware 2.13.1 Connector Pin Assignment 2.13.1.1 Serial Connector (COM1, COM2) Signal Description Data Carrier Detect – Input CN1-1 Receive Data – Input CN1-2 Transmit Data – Output CN1-3 Data Terminal Ready – Output CN1-4 CN1-5 Signal / Power Ground Data Set Ready –...
Page 24
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 2.13.1.2 USB 2.0 (DB9 Male) Connector Signal CN1-1 CN1-2 USB1_D+ CN1-3 USB1_D- CN1-4 USB1_VCC CN1-5 CN1-6 CN1-7 USB2_D+ CN1-8 USB2_D- CN1-9 USB2_VCC CN2, CN3 Signal Description CN2-1 USBVCC1 CN2-2 USB1_DM White CN2-3...
Page 25
Chapter 2: Hardware 2.13.1.3 USB 2.0 (DB9 Male) to Serial Port (COM3) & USB Type A Cable Signal CN1-1 CN1-2 USB1_D+ CN1-3 USB1_D- CN1-4 USB1_VCC CN1-5 CN1-6 CN1-7 USB2_D+ CN1-8 USB2_D- CN1-9 USB2_VCC Signal Description CN2-1 USBVCC1 CN2-2 USB1_DM White CN2-3 USB1_DP Green...
CN2-6 CN1-1 VIN + CN2-7 VIN + IGN_ISO CN2-8 2.14 CANBus Cable Installation Reference After connecting the CAN Bus cable to the FM12Q, please open software utility to check settings. COM1 COM2 COM3* CAN Bus Audio Disable CAN Enable CAN...
The FM12Q equipped with internal antennas on the Computer side as well as external antennas on the Vehicle Dock side. When the FM12Q Computer is on the Vehicle Dock, it will by default use the external antennas on the Dock that are attached through the SMA Connectors for better signal strength. Only when the FM12Q computer is removed from the dock will it use the internal antennas.
Chapter 2: Hardware 4. Attach plastic fixing bracket to fix the position of each antenna. 2.17 Keyboard Options 2.17.1 Integrated Keypad The integrated keypad contains ten programmable keys, F1~ F10 are user programmable keys. Key Mapping is configured via the Hot Tab application on the control panel. See Programmable key to remap these keys.
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 2.17.2 USB Keyboard/ Mouse A standard USB keyboard or mouse can be attached to the FM12Q using the appropriate adapter cable. The cable attached to the device and provides USB connector. 2.18 LED Function LED indicators are located on the front panel with the left and right sides.
Chapter 2: Hardware 2.19 Display The FM12Q display measures 12.1-inches diagonally, have display resolution of 1024 x 768 pixels and bonded with Projected Capacitive (P-CAP) multi-touch. 2.19.1 Touch Screen The touch screen is a Projected Capacitive (PCAP) multi-touch; the technology offers a fast and sensitive response and professional-grade reliability combined with a stylish, sleek design.
Chapter 3: Software 3.1 Introduction This section includes the software and hardware installation, the FM12Q configuration, the wireless communication, and some other optional features. Since this FM12Q is bundled with several software and utility programs for its configurations and operations, the examples describe in this section are to be used as a guideline only;...
Page 35
Chapter 3: Software Icon Description Back Opens the previous screen you were working in, even if it was in a different app. Once you back up to the Home screen, you can’t go back any further. Home Returns to the Home screen. To get suggestions based on the screen you’re currently viewing, touch &...
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 3.2.2 Quick Settings You can open your device’s Settings app from the All Apps screen or from Quick Settings. For example, to change notification sounds, and volume go to Settings > Device > Sound to change the volume.
Chapter 3: Software 3.3 Status and Notification Icons To open the status bar appears at the top of every screen. On the left are notification icons and on the right are status icons, along with the current time. Notification icons Status icons 3.3.1 Status Icons Pull down from the right top of the screen to get the notifications area.
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 3.4 Control Panel 3.4.1 Using the Touch Screen The touch screen is a touch-sensitive device that allows you to control and make selections on the device by controlling the location of the pointer on the screen.
Chapter 3: Software 3.4.2 System Settings 3.4.2.1 Display In the Android OS user can adjust the screen brightness. Pull down from the top of the screen to get the notifications area. You can also access display settings in settings: To adjust the brightness of the screen: 1.
Page 40
The instruction for installing, changing and uninstalling language in this section are applicable to FM12Q with Android OS. To access region and language settings, perform the following: Settings > System >Language & Input > Languages The FM12Q is shipped with English language settings by default.
Page 41
Chapter 3: Software 3.4.2.3 Sound To access sound settings, perform the following: Settings > Sound...
Page 42
12.1" Vehicle Mount Computer FM12Q Product Reference Guide In this option you can adjust volume, change phone ringtone, and other volume settings. 3.4.2.4 Touch Lock Press F1 and F2 simultaneously to perform touch lock. While the touch is locked, all function keys and touch will not be able to work, until you slide the bar to unlock the touch lock.
Page 43
Chapter 3: Software 3.4.2.5 Reading Lamp Long press F3 button to turn On/Off a reading lamp located at the bottom of the dock. This lamp is to provide illumination for user to read in the dark environment. Lamp Off Lamp On...
Page 44
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 3.4.2.6 Volume Adjustment Press F3 and F4 simultaneously to perform volume adjustment. The adjustment slide bar will appear on the right side of the screen. Slide to the right side to increase the volume and slide to the left side to decrease the volume.
3.5 Ethernet Vehicle computer supports Ethernet LAN. To use the Ethernet LAN feature to connect to the network, perform the following procedure: Step 1 Connect Ethernet Cable to the FM12Q device. Step 2 Touch All APPS icon, and the open Ethernet application.
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 3.5.1 Configuring Ethernet Settings Go to All Apps > Ethernet > Configure Ethernet Connection Type Setting Description DHCP (default) The device automatically capture IP-address from the router Static IP Allows to manually set up IP-address, DNS, Network and Gateway...
Chapter 3: Software 3.5.2 Checking the Ethernet Settings To check Ethernet settings: Go to All Apps > Ethernet > Check Ethernet Ethernet settings menu appears on the top right side of the desktop.
Chapter 3: Software 3.6.2 Ignition Control Winmate provides Ignition Control feature in Winset application to control the timing of delay. You can select 1 to 120 seconds for each period of timing delay. Go to APPS > Winset > Ignition Control...
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 3.6.3 Screen Blanking Winmate® FM12Q has screen blanking function. Once activated, it will lock the screen display to prevent or restrict the use of the in-vehicle computer. This application allows setting the threshold to perform preset actions while device is moving.
Chapter 3: Software 3.6.4 Function Buttons Winmate® FM12Q Vehicle Mounted Computer comes with preinstalled APP called Winmate® Key Mapping (WKM) which let users to assign functions of function keys F1 ~ F8. To set function keys open Winset In Function Buttons window of the F1 click NEW to open the drop-down menu of function keys. In this example, we have selected to set up functions for F1 function key.
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 3.6.5 Defroster (Optioanl) Notice that defroster is an optional feature and may not be presented in your device. Warning! The defroster is always disabled when the device is operating from UPS battery power.
Page 53
Chapter 3: Software 2. Depending on the defroster trip point, to trigger the Defroster ON, the defroster on trip point needs to be lower than 0°C. The defroster on trip point is configurable as follow: When the Defroster is ON, a defroster indicator in the lower right corner of the device will show Red Color.
Turn 3.7 Winmate® Home Manager (WHM) Winmate® FM12Q Vehicle Mounted Computer comes with preinstalled APP called Winmate® Home Manager (WHM) which let the device manager to lock the launcher then the user can only use one application assigned by the device manager.
Page 55
Chapter 3: Software Item Description Home Manager User can set which app to run up automatically after booting. User can set WHM password. Default password is “0000”. Password Manager About In this menu user can check information about WHM 2. Go to “Application Selector”, and chose the app which you want to run up automatically after booting.
Page 56
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 3. Go back to “Home Selector” and press “Clear and Reset Default Home”. 4. Select “Restrict Home” and “Always”, and then restart the computer to enable these settings. The system will automatically start the application which you selected and lock it. Any time user presses home key or back key, the system will go back to the same application which you have selected.
Chapter 3: Software 3.7.2 How to Reset WHM Settings 1. If you want to reset the home manager settings, pull down the left side to open the status bar and open HomeManager service. 2. System will request the password to login. Default password is “0000”.
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 3. Restart the system and you will go back to the normal Launcher. 4. In the Home manager->Home Selector Tab-> click the “Clear and Rest Default Home”. Specify the “Launcher 3” and “Always”, it would go back to the origin launcher.
Chapter 3: Software 3.8 WDC Item Description Enable Close the entire WDC, and when you open the APP again, Status you will be asked if you want to start it. 1. Paste the scanned barcode to anywhere you can enter text.
Page 60
To turn the BT on or off, tap Bluetooth. A check mark indicates the BT adapter is turned on. Click the BT icon in the windows notification area, a contextual menu for BT is displayed. Note: When FM12Q is connected to other devices by BT, the flash light will be ON.
Page 61
Chapter 3: Software To add a device: 1. Go to Settings > Connected Devices > Pair new devices. 2. Choose the BT device that you want to connect and follow onscreen prompt to continue pairing and using the BT device.
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 3.10 Connecting to WLAN Networks Turn On WLAN and Connect to WLAN Network 1. Pull down from the right top of the screen to open the status area. 2. Check the status of Wi-Fi.
Page 63
Chapter 3: Software 4. To check the details about the speed, security, address and related settings, tap its name in the Wi-Fi settings screen.
Page 64
2. Input the SSID (name) of the network, if the network is secured, tap the security menu and then tap the type of security deployed on the network. 3. Enter any required security credentials. 4. Tap Save. Note: When FM12Q is connected to other devices by WLAN, the flash light will be ON.
Chapter 3: Software 3.11 WWAN For vehicle computers equipped with wireless WAN (3G or 4G/LTE) card, to use the wireless WAN feature to connect to the network, perform the following procedure: 1. Go to Settings > Networks and Internet > Mobile Network You can check the wireless WWAN connection status through the wireless network connection status icon in the status area.
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 3.12 Camera Features Your device has a built in 2 MP front camera. 3.12.1 Taking Pictures To open Camera: 1. From the lock screen, touch Camera and swipe away from the camera icon in the bottom right corner.
Page 67
Chapter 3: Software When you open Camera, you can choose from several different camera modes, in a USB Camera pop-up window press Ok. Tap camera icon to make a photo.
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 3.12.2 Making Videos Press change to video icon to change to a video recording mode. To start recording a video, touch the video icon . Touch the same icon to stop recording.
Follow the software update guide to update the software. All the programming guides can be found in the Winmate Download Center. You need to download the software to the SD card. Insert SD card to the FM12Q device to perform OTA Updates.
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 3.13.2 OTA Update Guide OTA is a tool which can help you to update OS image. To receive Android OS image file contact our sales representatives. Once you get the image file follow the guideline below.
Page 71
Chapter 3: Software 4. Click "Update Image" and choose the file that needs to be updated.
Page 72
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 5. Wait for download finish it will take some time.
Page 73
Chapter 3: Software 6. Click "REBOOT NOW"”. 7. Wait for OTA to update. Important: Do not disconnect the power source! Do not remove the battery! 8. When Update finish, the computer opens desk screen.
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 3.14 Transfer Files via USB To transfer files via USB follow the procedure below. 1. Open Settings 2. Click About Phone.
Page 75
Chapter 3: Software 3. Continuously click Build number until Developer is turned on. 1. Go back to Settings > About Phone > System...
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 3.15 Changing Touchscreen Modes The touch screen of the FM12Q Series Rugged Tablet supports hand, stylus, glove and water resistant modes. You can change the touch mode in Accessibility settings. Mode Description In Hand mode, the touchscreen supports inputs from the bare fingertips and rubber tip passive stylus (shipped with tablet).
Page 79
Chapter 3: Software 2. Select touch mode. Follow the table below for more information about each touch mode. 3. Select the touch mode and leave the Touch Mode settings.
12.1" Vehicle Mount Computer FM12Q Product Reference Guide Chapter 4: Accessories Installation 4.1 Installing a SIM Card The Vehicle mounted computer supports data connection using 4G LTE SIM cards and fits up to two Nano-SIM cards. (Note: 4G LTE feature is optional). Perform the following to install the SIM card to your vehicle mounted computer: Remove the service window in the right side of the device by unscrewing two screws.
Chapter 4: Accessories Installation 4.2 Installing a Micro SD Card Micro SD card can be used to store files in the vehicle mounted computer, user can copy / download / upload files to and from the VMC. Perform the following to install the SIM card to your device. 1.
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 4.3 Installing a Stylus with the holder Perform the following to dock the device Align the screw hole between the stylus holder and the rear side of device, fasten it with the given screw.
FM12Q from the dock. The FM12Q has UPS battery that is designed to supply power to FM12Q for a minimum of 30 minutes when the unit is not attached to the dock.
The docking of this device is designed to be mounted to RAM Mount solutions, which provides various mount types to fit any industrial use or vehicle. Notice that RAM Mount kits are not standard accessory of Winmate. We recommend ordering RAM Mount accessories from RAM Mount. 5.3.1 Mounting Kit 1 – No Drill Solution The docking of this device is designed to be mounted to RAM Mount solutions, which provides various types of mount types to fit any industrial use or vehicle.
Chapter 5: Vehicle Mounting 5.3.2 Mounting Kit 2 – Drill Solution Component RAM Mount Part Number Description RAM round base 3.68” Round Base with 2.25” mounts - on the RAM-D-202U Ball forklift A1-1 Screw SUS304 M8 x 40mm Screw 2.25” Ball RAM Arm RAM-D-201U...
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 5.3.3 RAM Mount Assembly Step 1 Install RAM Clamp to vehicle or forklift • Determine the position for mounting the RAM clamp mount according to RAM Mounts installation guide and specification. • Place the upper clamp with ball on the beam, insert the bolt.
Chapter 5: Vehicle Mounting Component RAM Mount Part Number Description Winmate Keyboard 4 VESA Holes on the plate to Adapter Plate device and 4 AMPS holes to (designed RAM Ball Winmate) Screw SUS304 M5 x 20mm Screw Washer M5 WASHER...
Page 88
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 2. Fasten the keyboard adapter on the other end of the RAM mount ball. 3. Fasten the RAM mount ball screws on the back of the device, so all mounting parts are...
Chapter 5: Vehicle Mounting 5.4 Docking and Undocking the Device Perform the following to dock the device: Align the golden connector and guide pin holes on the device with the golden connector and guide pins on the docking station Insert the device into the guide pin holes on the docking station Slightly push the upper part of the device towards the docking station until you hear the “click”...
Wiring Instruction 1. Place the device on the vehicle dock and make sure the device is Off. 2. Connect the CN2 to the FM12Q vehicle dock by aligning the connector pins and then push it, twist to fasten the connection.
Chapter 5: Vehicle Mounting 5.5.3 Connecting the Power Cable for Installation on the Vehicle Warning! This power cable should only be used on the 24, 36, or 48 Volt forklifts. Note that, this power cable cannot work for 12 Volt forklifts. Avertissement! Ce câble d'alimentation ne doit être utilisé...
Page 92
12.1" Vehicle Mount Computer FM12Q Product Reference Guide 6. Connect the white wire to the vehicle’s ignition switch for the ignition function, if the requirement is connected to vehicle without ignition, please connect ignition pin to battery V+. Warning! When power is on, ignition pin connects to battery V+ will cause the power consumption even ignition is off.
10 second. 5.4.4 Power Cable Routing There are many cables available for the FM12Q including power cable, CAN Bus cable, or USB cable. To secure these cables, there are five cable clamps secured the FM12Q vehicle dock to prevent the cable strain.
NOTE: 1. Accessories and Integrated Options may vary depending on your configuration. The product shown in this document is a standard model. For diagrams that contain customized or optional I/O, please contact the Winmate Sales Team for more information. 2. All specifications are subject to change without prior notice.
Need help?
Do you have a question about the FM12Q and is the answer not in the manual?
Questions and answers