Content Welcome Your hearing instruments Instrument type Getting to know your hearing instruments Components and names Controls Settings Batteries Battery size and handling tips Replacing batteries Daily use Turning on and off Inserting and removing the hearing instruments 14 Adjusting the volume Changing the hearing program ...
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Maintenance and care Hearing instruments Ear pieces and tubes Professional maintenance Further information Safety information Accessories Symbols used in this document Troubleshooting Country-specific information Service and warranty ...
Welcome Thank you for choosing our hearing instruments to accompany you through everyday life. Like anything new, it may take you a little time to become familiar with them. This guide, along with support from your Hearing Care Professional, will help you understand the advantages and greater quality of life your hearing instruments offer.
Your hearing instruments This user guide describes optional features that your hearing instruments may or may not have. Ask your Hearing Care Professional to indicate the features that are valid for your hearing instruments. Instrument type Your hearing instruments are BTE (Behind-The-Ear) models. A tube delivers the sound from the hearing instrument into the ear.
Getting to know your hearing instruments It is recommended to familiarize yourself with your new hearing instruments. With the instruments in your hand try using the controls and note their location on the instrument. This will make it easier for you to feel and press the controls while wearing the hearing instruments. If you have problems pressing the controls of your hearing instruments while wearing them, you can use a remote control to control your instruments.
C omponents and names Your hearing instruments are either attached to an earhook and a custom-made ear piece or to a standard tube (ThinTube) and a standard ear piece (LifeTip). ➏ ➊ ➎ Ear piece (LifeTip) Earhook ➋ ➏ Retention strand Microphone openings (optional) ➐...
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You can use standard ear pieces together with a standard tube or custom-made ear pieces together with an earhook and tube. You can easily exchange the standard ear pieces and clean the standard tube. Read more in section "Maintenance and care". Standard ear pieces / tubes Size LifeTip open or closed...
Controls With the rocker switch you can, for example, adjust the volume or switch hearing programs. Your Hearing Care Professional has programmed your desired functions to the rocker switch. Rocker switch function Press briefly: Program up/down Volume up/down Tinnitus therapy signal level up/down Press for about 2 seconds: Program up/down Volume up/down...
Settings Hearing programs Read more in section "Changing the hearing program". Features Power-on delay enables whistle-free insertion of hearing instruments. Read more in section "Turning on and off". The tinnitus therapy feature generates a sound to distract you from your tinnitus.
Batteries When the battery is low the sound becomes weaker or you will hear an alert signal. The battery type will determine how long you have to replace the battery. Battery size and handling tips Ask your Hearing Care Professional for recommended batteries. Battery size: ●...
Replacing batteries Removing the battery: Open the battery compartment. Use the magnet stick to pull out the battery. The magnet stick is available as an accessory. Inserting the battery: If the battery has a protective film, remove it only when you are ready to use the battery. Insert the battery with the "+"...
Daily use Turning on and off You have the following options to turn your hearing instruments on or off. Via battery compartment: Turning on: Close the battery compartment. The default volume and hearing program are set. Turning off: Open the battery compartment to the first catch.
Inserting and removing the hearing instruments Your hearing instruments have been fine-tuned for your right and left ear. Colored markers indicate the side: ● red marker = right ear ● blue marker = left ear Inserting a hearing instrument: Hold the tube close to the ear piece. Carefully push the ear piece ➊...
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● It may be helpful to insert the right hearing instrument with the right hand and the left hearing instrument with the left hand. ● If you have problems inserting the ear piece, use the other hand to gently pull your earlobe downwards.
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Removing a hearing instrument: Lift the hearing instrument and slide it over the top of ➊ your ear Hold the tube close to the ear piece and pull the ➋ ear piece out carefully CAUTION Risk of injury! In very rare cases the ear piece could remain in your ear when removing the hearing instrument.
Adjusting the volume Your hearing instruments automatically adjust the volume to the listening situation. If you prefer manual volume adjustment, press the rocker switch. Refer to section "Controls" for the setting of the rocker switch. An optional signal tone can indicate the volume change. Once the maximum or minimum volume has been reached, you may hear an optional signal tone.
Further adjustments (optional) You can also use the hearing instrument controls to change other features, for example, the level of the tinnitus therapy signal. Refer to section "Controls" for the setting of your controls.
S pecial listening situations On the phone When you are on the phone, hold the telephone receiver slightly above your ear. The hearing instrument and telephone receiver have to be aligned. Turn the receiver slightly so that the ear is not completely covered. Telephone program You may prefer a certain volume when using the phone.
Audio streaming and control with iPhone Your hearing instruments are Made for iPhone hearing instruments. This means you can get phone calls and listen to music from your iPhone directly into your hearing instruments. And you can control your hearing instruments with the myControl App. For more information about compatible iOS devices, pairing, audio streaming and other useful functions, contact your Hearing Care Professional.
Maintenance and care To prevent damage it is important that you take care of your hearing instruments and follow a few basic rules, which will soon become a part of your daily routine. H earing instruments D rying and storage Dry your hearing instruments overnight. Ask your Hearing Care Professional for recommended drying products.
Ask your Hearing Care Professional for recommended cleaning products, special care sets, or more information on how to keep your hearing instruments in good condition. Ear pieces and tubes Cerumen (ear wax) may accumulate on the ear pieces. This may affect sound quality. ●...
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C leaning ear pieces Clean the ear piece upon removal with a soft and dry tissue. This prevents cerumen becoming dry and hardening. Never use running water or immerse the ear piece in water.
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C leaning standard tubes Never use running water or immerse the tube in water. You can clean standard tubes (ThinTube) using a special cleaning wire. Ask your Hearing Care Professional for suitable cleaning wires. Remove tube and adapter by unscrewing the adapter from the hearing instrument.
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E xchanging standard ear pieces (LifeTip) Pull off the used ear piece and plug on the new ear piece. E xchanging standard tubes and adapters ➊ Unscrew the used tube from the adapter ➋ If necessary, unscrew the used adapter ➊ ➋ Screw on the new adapter and tube.
Professional maintenance Your Hearing Care Professional can perform a thorough professional cleaning and maintenance. Custom-made ear pieces and wax filters should be exchanged as needed by your Hearing Care Professional. Ask your Hearing Care Professional for your individual recommendation of maintenance intervals and for support.
Further information Safety information For more safety information, refer to the safety manual supplied with the device. Accessories You can use the myControl App for convenient remote control of your hearing instruments. The app also allows you to deactivate signal tones, to create individual sound profiles and many more functions.
S ymbols used in this document Points out a situation that could lead to serious, moderate, or minor injuries. Indicates possible property damage. Advice and tips on how to handle your device better. "Made for iPhone" means that an electronic accessory has been designed to connect specifically to iPhone and has been certified by the developer to meet Apple performance standards.
Troubleshooting Problem and possible solutions Sound is weak. ● Increase the volume. ● Replace the empty battery. ● Clean or exchange the tube and the ear piece. Hearing instrument emits whistling sounds. ● Reinsert the ear piece until it fits securely. ● Decrease the volume. ●...
Country-specific information USA and Canada These hearing instruments with wireless functionality are certified under: ● USA FCC ID: SGI-BTE001 ● Canada: 267AB-BTE001...
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