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Motion SX primax,
Motion SA primax
User Guide
Hearing
Hearing
Systems
Systems

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  • Page 1 Motion SX primax, Motion SA primax User Guide Hearing Hearing Systems Systems...
  • Page 2: Table Of Contents

    Content Welcome    Your hearing instruments    Instrument type  Getting to know your hearing instruments   Components and names  Controls  Settings  Batteries    Battery size and handling tips  Replacing batteries  Recharging rechargeable batteries  Daily use    Turning on and off  Inserting and removing the hearing instruments  16 Adjusting the volume ...
  • Page 3 Maintenance and care    Hearing instruments  Ear pieces and tubes  Professional maintenance  Further information    Safety information  Wireless functionality  Accessories  Symbols used in this document  Troubleshooting  Country-specific information  Service and warranty ...
  • Page 4: Welcome

    Welcome Thank you for choosing our hearing instruments to accompany you through everyday life. Like anything new, it may take you a little time to become familiar with them. This guide, along with support from your Hearing Care Professional, will help you understand the advantages and greater quality of life your hearing instruments offer.
  • Page 5: Your Hearing Instruments

    Your hearing instruments This user guide describes optional features that your hearing instruments may or may not have. Ask your Hearing Care Professional to indicate the features that are valid for your hearing instruments. Instrument type Your hearing instruments are BTE (Behind-The-Ear) models. A tube delivers the sound from the hearing instrument into the ear.
  • Page 6: Components And Names

    Components and names This user guide describes several types of hearing instruments. Use the following pictures to identify the type of hearing instrument that you use. Your hearing instruments are either attached to an earhook and a custom-made ear piece or to a standard tube (ThinTube) and a standard ear piece (LifeTip).
  • Page 7 You can use standard ear pieces together with a standard tube or custom-made ear pieces together with an earhook and tube. You can easily exchange the standard ear pieces and clean the standard tube. Read more in section "Maintenance and care". Standard ear pieces / tubes Size LifeTip open or closed...
  • Page 8: Controls

    Controls With the rocker switch you can, for example, adjust the volume or switch hearing programs. Your Hearing Care Professional has programmed your desired functions to the rocker switch. You can also use a remote control or a smartphone app to control your instruments. Rocker switch function Press briefly: Program up/down...
  • Page 9: Settings

    Settings Hearing programs Read more in section "Changing the hearing program". Features Power-on delay enables whistle-free insertion of hearing instruments. Read more in section "Turning on and off". AutoPhone™ automatically switches to the telephone program when the telephone receiver approaches the ear. Read more in section "On the phone".
  • Page 10 The tinnitus therapy feature generates a sound to distract you from your tinnitus. To recharge batteries in hearing instruments with charging contacts, simply place the instruments in the charger. After charging, the charger dehumidifies the hearing instruments. The e2e wireless functionality enables simultaneous control of both hearing instruments. Read more in section "Wireless functionality".
  • Page 11: Batteries

    Batteries When the battery is low the sound becomes weaker or you will hear an alert signal. The battery type will determine how long you have to replace or recharge the battery. Battery size and handling tips Ask your Hearing Care Professional for recommended batteries.
  • Page 12: Replacing Batteries

    Replacing batteries Removing the battery: Open the battery compartment. Use the magnet stick to pull out the battery. The magnet stick is available as an accessory. Inserting the battery: If the battery has a protective film, remove it only when you are ready to use the battery. Insert the battery with the "+"...
  • Page 13: Recharging Rechargeable Batteries

    Recharging rechargeable batteries Charge rechargeable batteries before first use. To charge the batteries, follow the instructions in the charger’s user guide. After many recharging cycles, the battery lifetime may reduce. In this case, replace the rechargeable battery with a new one. To do so, follow the instructions for replacing batteries.
  • Page 14: Daily Use

    Daily use Turning on and off You have the following options to turn your hearing instruments on or off. Via battery compartment: Turning on: Close the battery compartment. The default volume and hearing program are set. Turning off: Open the battery compartment to the first catch.
  • Page 15 When wearing the hearing instruments, an alert tone can indicate when an instrument is being turned on or off. When the power-on delay is activated, the hearing instruments turn on after a delay of several seconds. During this time you can insert the hearing instruments into your ears without experiencing unpleasant feedback whistling.
  • Page 16: Inserting And Removing The Hearing Instruments

    Inserting and removing the hearing instruments Your hearing instruments have been fine-tuned for your right and left ear. Colored markers indicate the side: ● red marker = right ear ● blue marker = left ear Inserting a hearing instrument: Hold the tube close to the ear piece. Carefully push the ear piece ➊...
  • Page 17 ● It may be helpful to insert the right hearing instrument with the right hand and the left hearing instrument with the left hand. ● If you have problems inserting the ear piece, use the other hand to gently pull your earlobe downwards.
  • Page 18 Removing a hearing instrument: Lift the hearing instrument and slide it over the top of ➊ your ear Hold the tube close to the ear piece and pull the ➋ ear piece out carefully CAUTION Risk of injury! In very rare cases the ear piece could remain in your ear when removing the hearing instrument.
  • Page 19: Adjusting The Volume

    Adjusting the volume Your hearing instruments automatically adjust the volume to the listening situation. If you prefer manual volume adjustment, press the rocker switch briefly or use a remote control. Refer to section "Controls" for the setting of the rocker switch. An optional signal tone can indicate the volume change. Once the maximum or minimum volume has been reached, you may hear an optional signal tone.
  • Page 20: Changing The Hearing Program

    Changing the hearing program Depending on the listening situation, your hearing instruments automatically adjust their sound. Your hearing instruments may also have several hearing programs which allow you to change the sound, if needed. An optional signal tone can indicate the program change.
  • Page 21: Further Adjustments (Optional)

    Further adjustments (optional) The controls of your hearing instruments can also be used to change, for example, the sound balance or the tinnitus therapy signal level. Sound balance allows you to adjust the bass and treble to your preferences. Refer to section "Controls" for the setting of your controls.
  • Page 22: Special Listening Situations

      S pecial listening situations   S etting the focus (optional) If you want to focus more directly on your conversation partner in front of you, or if you want to listen to the broader environment – the spatial configurator gives you control over your listening preference. You can select different levels –...
  • Page 23 Setting the focus manually: If you have several hearing programs, change to hearing program 1. Press the rocker switch that is set for this function. The mid level is active by default. Press the upper rocker switch to focus more to the front, or the lower rocker switch to listen to the broader environment.
  • Page 24: On The Phone

    On the phone When you are on the phone, hold the telephone receiver slightly above your ear. The hearing instrument and telephone receiver have to be aligned. Turn the receiver slightly so that the ear is not completely covered. Telephone program You may prefer a certain volume when using the phone.
  • Page 25 Automatic program switch (AutoPhone or TwinPhone) Your hearing instrument can automatically select the telephone program when you bring the telephone handset close to the hearing instrument. TwinPhone even transmits the call into both ears. When you are finished speaking on the phone, move the handset away from the hearing instrument and microphone mode will re-engage.
  • Page 26: Audio Induction Loops

    Audio induction loops Some telephones and public places like theatres offer the audio signal (music and speech) via an audio induction loop. With this system, your hearing instruments can directly receive the desired signal – without distracting noise in the environment. You can usually recognize audio induction loop systems by certain signs.
  • Page 27: Audio Input (Fm System)

    Audio input (FM system) With an audio input you can connect your hearing instruments to an FM system. An FM system consists of a transmitter and a receiver. It gathers speech at the voice source (via a separate microphone) and transmits the sound directly to the hearing instruments. The signal is clearer and unaffected by poor room acoustics.
  • Page 28 WARNING Risk of electric shock! To prevent very rare cases of electric shock: Use the audio input only with battery operated devices or FM systems. WARNING Risk of electric shock! Connect audio input only to a device conforming to IEC 60065, the IEC-Norm for audio, video and other electronic devices.
  • Page 29: Maintenance And Care

    Maintenance and care To prevent damage it is important that you take care of your hearing instruments and follow a few basic rules, which will soon become a part of your daily routine. Hearing instruments Drying and storage Dry your hearing instruments overnight. Ask your Hearing Care Professional for recommended drying products.
  • Page 30 Cleaning Your hearing instruments have a protective coating. However, if not cleaned regularly you may damage the hearing instruments or cause personal injury. Clean your hearing instruments daily with a soft, dry tissue. Never use running water or immerse the devices in water.
  • Page 31: Ear Pieces And Tubes

    Ear pieces and tubes Cerumen (ear wax) may accumulate on the ear pieces. This may affect sound quality. ● For hearing instruments with a standard tube (ThinTube): Clean the ear pieces daily, clean the tubes as required. Exchange the ear pieces and tubes approximately every three to six months, or sooner if you notice cracks or other changes.
  • Page 32   C leaning ear pieces Clean the ear piece upon removal with a soft and dry tissue. This prevents cerumen becoming dry and hardening. Never use running water or immerse the ear piece in water.
  • Page 33   C leaning tubes Never use running water or immerse the tube in water. You can clean standard tubes (ThinTube) using a special cleaning wire. Ask your Hearing Care Professional for suitable cleaning wires. Screw off the tube. ➊ Carefully insert the cleaning wire into the tube ➋...
  • Page 34: Professional Maintenance

      E xchanging standard ear pieces (LifeTip) Pull off the used ear piece and plug on the new ear piece.   E xchanging standard tubes (ThinTube) Unscrew the used tube and screw the new tube on.   P rofessional maintenance Your Hearing Care Professional can perform a thorough professional cleaning and maintenance.
  • Page 35: Further Information

    Further information Safety information For more safety information, refer to the safety manual supplied with the device. Wireless functionality Your hearing instruments are equipped with wireless functionality. This provides synchronization between your two hearing instruments: ● If you change the program or volume on one instrument, the other one is automatically changed, too.
  • Page 36: Symbols Used In This Document

      S ymbols used in this document Points out a situation that could lead to serious, moderate, or minor injuries. Indicates possible property damage. Advice and tips on how to handle your device better.   T roubleshooting Problem and possible solutions Sound is weak. ● Increase the volume. ●...
  • Page 37 Problem and possible solutions Hearing instrument emits signal tones. ● Replace or recharge the empty battery (depending on the battery type). Hearing instrument does not work. ● Turn the hearing instrument on. ● Gently close battery compartment completely. ● Replace or recharge the empty battery (depending on the battery type).
  • Page 38: Country-Specific Information

    Country-specific information...
  • Page 39: Service And Warranty

    Service and warranty Serial numbers Left: Right: Service dates Warranty Date of purchase: Warranty period in months: Your Hearing Care Professional...

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