Content Welcome Your hearing instruments Instrument type Getting to know your hearing instruments Components and names Controls Hearing programs Features Batteries Battery size and handling tips Replacing batteries Daily use Turning on and off Inserting and removing the hearing instruments 15 Adjusting the volume ...
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Maintenance and care Hearing instruments Professional maintenance Further information Safety information Wireless functionality Accessories Symbols used in this document Troubleshooting Country-specific information Service and warranty ...
Welcome Thank you for choosing our hearing instruments to accompany you through everyday life. Like anything new, it may take you a little time to become familiar with them. This guide, along with support from your Hearing Care Professional, will help you understand the advantages and greater quality of life your hearing instruments offer.
Your hearing instruments This user guide describes optional features that your hearing instruments may or may not have. Ask your Hearing Care Professional to indicate the features that are valid for your hearing instruments. Instrument type Your hearing instruments are customized models that have been individually manufactured based on the anatomy of your ears.
Components and names This user guide describes several types of hearing instruments. Use the following pictures to identify the type of hearing instrument that you use. Note that the push button, volume control wheel and vent are individually positioned on your hearing instrument to best suit your ear.
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ITC (In The Canal) with controls ➊ Microphone ➋ Push button (optional) ➌ Second microphone (optional) ➌ ➍ Battery compartment ➎ Volume control wheel (optional) ➏ ➏ Vent (optional) ITE (In The Ear) ➊ Microphone ➋ Second microphone ➌ Battery compartment ➍...
Controls With the controls you can, for example, adjust the volume or switch hearing programs. Your hearing instruments either have a push button, a volume control wheel, or no control at all. For some instruments, the battery compartment also functions as a push button. Your Hearing Care Professional has programmed your desired functions to the controls.
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Push button function Press briefly: Program change Volume up Volume down Tinnitus therapy signal level up Tinnitus therapy signal level down Press long: Standby/turn on L = Left, R = Right Volume control wheel function Increase volume: Rotate wheel forward. Decrease volume: Rotate wheel backward.
Hearing programs Read more in section "Changing the hearing program". Features Power-on delay enables whistle-free insertion of hearing instruments. Read more in section "Turning on and off". TwinPhone transmits the telephone call into both ears when the telephone receiver is held to either ear. Read more in section "On the phone".
Batteries When the battery is low the sound becomes weaker or you will hear an alert signal. The battery type will determine how long you have to replace the battery. Battery size and handling tips Ask your Hearing Care Professional for recommended batteries.
Replacing batteries Removing the battery: Open the battery compartment. Remove the battery by hand. Inserting the battery: If the battery has a protective film, remove it only when you are ready to use the battery. Insert the battery with the "+"...
Daily use Turning on and off You have the following options to turn your hearing instruments on or off. Via battery compartment: Turning on: Close the battery compartment. The default volume and hearing program are set. Turning off: Open the battery compartment fully. Via push button: Turning on or off: Press and hold the push button for several seconds.
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When wearing the hearing instruments, an alert tone can indicate when an instrument is being turned on or off. When the power-on delay is activated, the hearing instruments turn on after a delay of several seconds. During this time you can insert the hearing instruments into your ears without experiencing unpleasant feedback whistling.
Inserting and removing the hearing instruments Your hearing instruments have been fine-tuned for your right and left ear. The labeling on the hearing instruments or the color of the hearing instrument indicates the side: ● red or imprinted "R" = right ear ●...
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Removing a hearing instrument: NOTICE Never pull on the battery compartment door or volume control wheel to remove the hearing instrument. This could damage your hearing instrument. Push lightly on the back of your ear to loosen the hearing instrument. If your hearing instrument is equipped with a removal cord, remove the hearing instrument by pulling the removal cord towards the back of your head.
Adjusting the volume Your hearing instruments automatically adjust the volume to the listening situation. If you prefer manual volume adjustment, you can either rotate the volume control wheel, briefly press the push button or use a remote control. Refer to section "Controls" for the settings of your controls.
Further adjustments (optional) The controls of your hearing instruments can also be used to change, for example, the sound balance or the tinnitus therapy signal level. Sound balance allows you to adjust the bass and treble to your preferences. Refer to section "Controls" for the setting of your controls.
Special listening situations On the phone When you are on the phone, turn the receiver slightly so that it does not completely cover your ear. Telephone program You may prefer a certain volume when using the phone. Ask your Hearing Care Professional to configure a telephone program.
Audio induction loops Some telephones and public places like theatres offer the audio signal (music and speech) via an audio induction loop. With this system, your hearing instruments can directly receive the desired signal – without distracting noise in the environment. You can usually recognize audio induction loop systems by certain signs.
Maintenance and care To prevent damage it is important that you take care of your hearing instruments and follow a few basic rules, which will soon become a part of your daily routine. Hearing instruments Drying and storage Dry your hearing instruments overnight. For longer periods of non-use, store your hearing instruments in a dry environment with an open battery compartment and the batteries removed.
Never use running water or immerse the devices in water. Never apply pressure while cleaning. Ask your Hearing Care Professional for recommended cleaning products, special care sets, or more information on how to keep your hearing instruments in good condition. Professional maintenance Your Hearing Care Professional can perform a thorough professional cleaning and maintenance.
Further information Safety information For more safety information, refer to the safety manual supplied with the device. Wireless functionality Your hearing instruments may be equipped with wireless functionality. This provides synchronization between your two hearing instruments: ● If you change the program or volume on one instrument, the other one is automatically changed, too.
Symbols used in this document Points out a situation that could lead to serious, moderate, or minor injuries. Indicates possible property damage. Advice and tips on how to handle your device better. Troubleshooting Problem and possible solutions Sound is weak. ●...
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Problem and possible solutions Sound is distorted. ● Decrease the volume. ● Replace the empty battery. ● Clean the hearing instrument. ● Ask your Hearing Care Professional to exchange the wax protection and/or the microphone cover. Hearing instrument emits signal tones. ●...
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