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Ace primax
User Guide
Hearing
Hearing
Systems
Systems

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Summary of Contents for signia Ace primax

  • Page 1 Ace primax User Guide Hearing Hearing Systems Systems...
  • Page 2: Table Of Contents

    Content Welcome    Your hearing instruments    Instrument type  Getting to know your hearing instruments   Components and names  Controls  Settings  Batteries    Battery size and handling tips  Replacing batteries  Daily use    Turning on and off  Inserting and removing the hearing instruments  13 Adjusting the volume  Changing the hearing program ...
  • Page 3 Further information    Safety information  Accessories  Symbols used in this document  Troubleshooting  Country-specific information  Service and warranty ...
  • Page 4: Welcome

    Welcome Thank you for choosing our hearing instruments to accompany you through everyday life. Like anything new, it may take you a little time to become familiar with them. This guide, along with support from your Hearing Care Professional, will help you understand the advantages and greater quality of life your hearing instruments offer.
  • Page 5: Your Hearing Instruments

    Your hearing instruments This user guide describes optional features that your hearing instruments may or may not have. Ask your Hearing Care Professional to indicate the features that are valid for your hearing instruments. Instrument type Your hearing instruments are a RIC (Receiver-in-Canal) model.
  • Page 6: Components And Names

    Components and names ➊ ➏ Ear piece Battery compartment ➋ ➐ Receiver Side indicator (red = right ear, ➌ Receiver cable blue = left ear) ➍ Microphone openings ➑ Receiver connection ➎ Push button...
  • Page 7 You can use standard or custom-made ear pieces. Standard ear pieces Size Click Dome™ single (open or closed) Click Dome semi-open Click Dome double You can easily exchange the standard ear pieces. Read more in section "Maintenance and care". Custom-made ear pieces Custom shell Click Mold™...
  • Page 8: Controls

    Controls With the push button you can, for example, switch hearing programs. The Hearing Care Professional has programmed your desired functions to the push button. You can use a smartphone app for remote control. Push button function Press briefly: Program change Press long: Standby/turn on L = Left, R = Right...
  • Page 9: Settings

    Settings Hearing programs Read more in section "Changing the hearing program". Features Power-on delay enables whistle-free insertion of hearing instruments. Read more in section "Turning on and off". The tinnitus therapy feature generates a sound to distract you from your tinnitus.
  • Page 10: Batteries

    Batteries When the battery is low the sound becomes weaker or you will hear an alert signal. The battery type will determine how long you have to replace the battery. Battery size and handling tips Ask your Hearing Care Professional for recommended batteries. Battery size: ●...
  • Page 11: Replacing Batteries

    Replacing batteries Removing the battery: Open the battery compartment. Use the magnet stick to pull out the battery. The magnet stick is available as an accessory. Inserting the battery: If the battery has a protective film, remove it only when you are ready to use the battery.
  • Page 12: Daily Use

    Daily use Turning on and off You have the following options to turn your hearing instruments on or off. Via battery compartment: Turning on: Close the battery compartment. The default volume and hearing program are set. Turning off: Open the battery compartment to the first catch.
  • Page 13: Inserting And Removing The Hearing Instruments

    Inserting and removing the hearing instruments Your hearing instruments have been fine-tuned for your right and left ear. Colored markers indicate the side: ● red marker = right ear ● blue marker = left ear Inserting a hearing instrument: Hold the receiver cable at the bend closer to the ear piece.
  • Page 14 ● It may be helpful to insert the right hearing instrument with the right hand and the left hearing instrument with the left hand. ● If you have problems inserting the ear piece, use the other hand to gently pull your earlobe downwards.
  • Page 15 Removing a hearing instrument: Lift the hearing instrument and slide it over the top of ➊ your ear If your hearing instrument is equipped with a custom shell or a Click Mold, remove it by pulling the small removal cord toward the back of your head.
  • Page 16: Adjusting The Volume

    Adjusting the volume Your hearing instruments automatically adjust the volume to the listening situation. You can use a smartphone app for volume control. Changing the hearing program Depending on the listening situation, your hearing instruments automatically adjust their sound. Your hearing instruments may also have several hearing programs which allow you to change the sound, if needed.
  • Page 17: Special Listening Situations

      S pecial listening situations On the phone When you are on the phone, hold the telephone receiver slightly above your ear. The hearing instrument and telephone receiver have to be aligned. Turn the receiver slightly so that the ear is not completely covered. Telephone program You may prefer a certain volume when using the phone.
  • Page 18: Maintenance And Care

    Maintenance and care To prevent damage it is important that you take care of your hearing instruments and follow a few basic rules, which will soon become a part of your daily routine. Hearing instruments Drying and storage Dry your hearing instruments overnight. Ask your Hearing Care Professional for recommended drying products.
  • Page 19 Cleaning Your hearing instruments have a protective coating. However, if not cleaned regularly you may damage the hearing instruments or cause personal injury. Clean your hearing instruments daily with a soft, dry tissue. Never use running water or immerse the devices in water.
  • Page 20: Ear Pieces

    Ear pieces Cleaning Cerumen (ear wax) may accumulate on the ear pieces. This may affect sound quality. Clean the ear pieces daily. For all types of ear pieces: Clean the ear piece right after removal with a soft and dry tissue. This prevents that cerumen becomes dry and hard.
  • Page 21 Exchanging Exchange standard ear pieces approximately every three months. Replace them sooner if you notice cracks or other changes. The procedure for exchanging standard ear pieces depends on the type of ear piece. In section "Components and names", your Hearing Care Professional has marked your type of ear piece.
  • Page 22: Professional Maintenance

    Professional maintenance Your Hearing Care Professional can perform a thorough professional cleaning and maintenance. Custom-made ear pieces and wax filters should be exchanged as needed by a professional. Ask you Hearing Care Professional for your individual recommendation of maintenance intervals and for support.
  • Page 23: Further Information

    Further information Safety information For more safety information, refer to the safety manual supplied with the device.   A ccessories You can use a smartphone app for remote control. Consult your Hearing Care Professional for further information.   S ymbols used in this document Points out a situation that could lead to serious, moderate, or minor injuries.
  • Page 24: Troubleshooting

    Troubleshooting Problem and possible solutions Sound is weak. ● Replace the empty battery. ● Clean or exchange the ear piece. Hearing instrument emits whistling sounds. ● Reinsert the ear piece until it fits securely. ● Clean or exchange the ear piece. Sound is distorted. ●...
  • Page 25: Country-Specific Information

    Country-specific information...
  • Page 27: Service And Warranty

    Service and warranty Serial numbers Instrument Receiver unit Left: Right: Service dates Warranty Date of purchase: Warranty period in months: Your Hearing Care Professional...

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