Q-See Product Warranty - Q-See QSTC211 User Manual

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QSTC201/211 IP-CAMERA USER MANUAL
10

Q-See Product Warranty

Thank you for choosing our products.
All of our products users have a conditional free warranty repair service for
hardware within 12 months starting from purchase date, and a free exchange
service within one month (valid for manufacturing defects). Permanent
upgrading service is provided for the software.
Liability Exclusions:
Any product malfunction, abnormalities in operation or damage caused by
following reasons are not within the free service scope of our company. Please
select payable service.
(1) Equipment damage caused by improper operation
(2) Improper environment and conditions in/on which the equipment operates,
e.g., improper power, environment temperature, humidity and lightening strike
etc. that cause equipment damage.
(3) Damage caused by acts of nature: earthquake and fire etc.
(4) Equipment damage caused by the maintenance of personnel not authorized
by our company.
(5) Product sold over 12 months ago.
In order to provide various services to you, please complete registration
procedure after you purchase the product. Cut off or copy User's Information
Card and fax or mail it to us after the card is filled in. You can also register the
product by going to the
www.q-see.com
link.
If you have questions:
Contact Us:
Mailing Address:
DPS Inc.
8015 E. Crystal Dr
Anaheim, CA 92807
Website:
http://www.q-see.com
Fax:
714-998-3509
website and clicking on the Register
Customer Service:
Phone: 877-998-3440 x 538
Email: cs@dpsi-usa.com
Live Chat from our Website
Tech Support:
Phone: 877-998-3440 x 539
Email: ts@dpsi-usa.com
Live Chat from our Website
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