Questions & Answers - Q-See QSTC211 User Manual

QSTC201/211 IP-CAMERA USER MANUAL
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Questions & Answers
1. Q: I forgot the password, how can I reset it?
A Press "RESET" button for 4 seconds to restore to default status.
Note: Default IP: 192.168.0.201
User name: admin
Password: 123456
2. Q I can not connect to devices through IE browser, what can I do to solve
： ：
： ：
the problem?
A: Please check the network cable connections and make sure they are
connected well.
B: IP is not available. Reset the IP and make sure it is correct.
C: Web port number is being blocked by service provider or being used by
another device: try using a different port number.
D: If the above do not help try restoring default settings by pressing "RESET"
button for 3—5 seconds.
Note: default IP: 192.168.11.201 mask number: 255.255.255.0
3. Q I P tool search can not find devices, what can be stopping it?
： ： ： ：
A It may be blocked by the anti-virus software in your computer. Please turn off
the anti-virus program and try to search for device again. Also make sure that
the PC and IP Camera are on the same network (connected to the same router)
4. Q IE Can not download ActiveX control, how do I work around this?
a. If the IE browser is blocking ActiveX please do the following setup:
Open IE browser. Click Tools-----Internet Options....
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