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Q-See QSTC211 User Manual

Q-See QSTC211 User Manual

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QSTC201/211
IP Camera
User's Manual
Q-see Products
8015E.Crystal Dr
Anaheim, CA 92807
Website:
http://www.q-see.com
Phone: 877-998-3440 x 538
Rev082009

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Summary of Contents for Q-See QSTC211

  • Page 1 QSTC201/211 IP Camera User’s Manual Q-see Products 8015E.Crystal Dr Anaheim, CA 92807 Website: http://www.q-see.com Phone: 877-998-3440 x 538 Rev082009...

  • Page 2: Before Using This Product

    QSTC201/211 IP-CAMERA USER MANUAL Before using this product Before operating, we strongly advise users to read this manual and keep it handy for later use. This manual provides product instructions but we do not warranty the contents. We reserve the right to amend typographical errors, and the product may change due to software upgrades and product improvements.

  • Page 3: Table Of Contents

    QSTC201/211 IP-CAMERA USER MANUAL Table of Contents Introduction ... 5 1.1 Product Summary ... 5 1.2 Check package contents ... 5 1.3 IP-CAMERA interface introduction ... 6 1.3.1 Front View of IP-CAMERA ... 6 1.3.2 Back View of IP-CAMERA ... 7 1.3.3 Top View of IP-CAMERA ...
  • Page 4 Mobile Surveillance ... 48 7.1 Accessing by Phones with Windows Mobile Pro ... 49 7.2 Accessing by Phones with Symbian ... 50 7.3 Accessing from iPhones ... 54 Questions & Answers ... 62 Specifications ... 66 Q-See Product Warranty ... 68...

  • Page 5: Introduction

    QSTC201/211 IP-CAMERA USER MANUAL Introduction Product Summary This IP-CAMERA is a video surveillance device designed especially for CCTV systems. It uses H.264 compression technology with a high-powered decoding chip, and uses advanced IT technology, such as video encoding and decoding technology, complies with the TCP/IP protocol, SoC, etc…...

  • Page 6: Ip-Camera Interface Introduction

    QSTC201/211 IP-CAMERA USER MANUAL Functions of accessories: Accessories IP-CAMERA module The Camera Power adapter The power adapter output DC 12V, which supplies the power to the IP-CAMERA. User manual The instructions for using the product CD-ROM with software and manual Alarm box Connect to alarm Cable 1...

  • Page 7: Back View Of Ip-Camera

    QSTC201/211 IP-CAMERA USER MANUAL B a c k V B a c k B a c k B a c k V i e w i e w i e w i e w o f o f I P I P - - - - C A M C A M C A M...

  • Page 8: Top View Of Ip-Camera

    QSTC201/211 IP-CAMERA USER MANUAL T o p V T o p T o p T o p V i e w i e w i e w i e w o f o f I P I P - - - - C A M C A M C A M E R A C A M...

  • Page 9: Ip-Cam Hardware Installation

    QSTC201/211 IP-CAMERA USER MANUAL User can connect the PC (Surveillance Center) and IP-CAMERA as shown in the above picture. Before connecting to PC, user needs to connect external devices, and then connect the power. Connecting sensors or alarm boxes is optional and depends on user’s needs.

  • Page 10: Install Cms

    QSTC201/211 IP-CAMERA USER MANUAL F i g 2 F i g 2 - - - - 3 3 3 3 C o n n e c t t o a l a r m b o x F i g 2 F i g 2 C o n n e c t t o a l a r m b o x C o n n e c t t o a l a r m b o x...
  • Page 11 QSTC201/211 IP-CAMERA USER MANUAL make sure all anti-virus software in the computer is disabled so that CMS can install correctly. System requirements Supported Operating Systems: • Operating Comments system Windows XP Windows XP SP2 or most recent patch, DirectX 9.0c or above Windows Vista Windows Vista DirectX 10.c...

  • Page 12: Install Process

    QSTC201/211 IP-CAMERA USER MANUAL 250GB Notice: The above recommended specifications are for CIF resolution. The AMD hyper-3800+ and X64 series chips have not been tested; If user wants to have real-time live view with CIF resolution (352x240), the max connection number is 16 on one computer; If user wants to have real-time live view with D1 resolution (704x480), the max connection number is 4 on one computer.
  • Page 13 QSTC201/211 IP-CAMERA USER MANUAL Figure2-5 Choose the installation destination 3. The default installation destination folder is “C:\Program Files”, user can click “Browse” button to change it. After selecting the destination, click “Next” to enter the next step shown as Fig 2-6: Figure2-6 selects a folder to install in 4.
  • Page 14 QSTC201/211 IP-CAMERA USER MANUAL Figure2-8 Setup Complete 6. Click “Finish” to complete setup, and see the “Control Center” icon on the desktop. 7. Double click CMS icon to start the software, the default user name is “system”, and password is “123456”, user can change it as shown in the corresponding chapter, for detailed introductions refer to “user manager”...
  • Page 15 QSTC201/211 IP-CAMERA USER MANUAL Figure2-9 Preview interface 8. Add device: User can add video monitor device or sub region under the heading of add region. Step 1: Enter into the System Configuration menu, click 'Device Manager , input the region name in 'Region' textbox. Refer to Fig 2-10: Fig 2-10 Add region...
  • Page 16 QSTC201/211 IP-CAMERA USER MANUAL Step 2: Click button; 'Add Device' dialog box will pop up refer to Fig 2-11: Fig 2-11 Add device Step 3: If the monitor device exists with the PC at the same LAN, click the “Search device” button, CMS will search for the compatible device in LAN and list the details in the “Device search”...
  • Page 17 QSTC201/211 IP-CAMERA USER MANUAL Step 2: Clicking ‘Device Manager enters into “Device manager”, click icon, add group name. Refer to Fig 2-13 Fig 2-13 Add group Step 3: Select the channel in the “Device list” edit box, click and add the channel into “Channel group” edit box. icon,...

  • Page 18: Internet Explorer Remote Access

    QSTC201/211 IP-CAMERA USER MANUAL Internet Explorer Remote Access The network service default settings are shown below: IP address: 192.168.0.201 Subnet Mask: 255.255.255.0 Gateway: 192.168.0.1 HTTP: 80 Data port: 9008 When using the IP-CAMERA for the first time, please connect the device using the above default settings, and reconfigure the setting according to your network.
  • Page 19 QSTC201/211 IP-CAMERA USER MANUAL Step 2: Open the IE Browser, input the default address of IP-CAMERA and confirm, the IE browser will download an Active X control automatically. If IE browser can’t download the Active X control, please refer to Q4 of Chapter 9 Step 3: After downloading the Active X control, the login dialog box will pop up as shown in figure 3-2: Fig 3-2 Login dialog box...

  • Page 20: Wan

    QSTC201/211 IP-CAMERA USER MANUAL 3.2 WAN Setting up the router: Step1: Connect according to above steps in LAN, enter into System Configuration—Network configuration—Basic configuration, setup the port numbers refer to Fig 3-4: Fig 3-4 Port setup Step 2: Enter into System Configuration—Network configuration—IP configuration, change IP address refer to Fig 3-5: Fig 3-5 IP setup Note: The steps above should be saved after changing the port and IP...
  • Page 21 QSTC201/211 IP-CAMERA USER MANUAL Step3: Enter into the router’s management interface through IE browser; forward the port of IP-CAMERA to the IP address of the camera in the “virtual server”. Or whatever the category is called on the router you are using. Refer to Fig 3-6 Fig 3-6 IP port forwarding Step4: If the router is using a dynamic IP address, and you want to use a dynamic domain name so you do not need to be concerned with the IP address constantly...

  • Page 22: Remote Preview

    QSTC201/211 IP-CAMERA USER MANUAL Remote Preview 4.1 The remote viewing interface is shown below: Fig 4-1 remote preview interface Symbol and function Definitions: Motion Indicator Picture snapshot Click this button to enable two-way Zoom in and out talk. Return to normal view System Setup Search for video files Note: Before doing audio talk;...

  • Page 23: Configuration: Video Stream, Enable Audio

    QSTC201/211 IP-CAMERA USER MANUAL 4.2 Configuration: Video Stream, Enable Audio Click right mouse, a pull-down list will appear as shown below: Fig 4-2 Right key sub-menu Master Stream/Second Stream: select the video stream. This IP-CAMERA supports master stream and sub stream. Master stream has higher frame rate, max 30fps for every channel, but it needs higher network bandwidth to run effectively;...
  • Page 24 QSTC201/211 IP-CAMERA USER MANUAL Snap pictures: 1. Select a channel, click “Snap” icon, this will display Fig 4-3: Fig 4-3 Single snap 2. User can take multiple pictures, select “frames”, such as 3, tick off “Title” and “Time”, capture title and time will display simultaneously. Refer to Fig 4-4: Fig 4-4 Multiple snap 3.

  • Page 25: Using 2 Way Audio

    QSTC201/211 IP-CAMERA USER MANUAL 4.3 Using 2 Way Audio Here are instructions on how to use the 2 way communication feature on the camera:...

  • Page 26: Remote Live Surveillance

    QSTC201/211 IP-CAMERA USER MANUAL Remote Live Surveillance 5.1 Main Menu Setup User can remotely setup the parameters of the device. Functions of remote configurations include: system configuration, channel configuration, alarm configuration, network configuration, notification configuration and advance configuration. User should first select the server on the menu list on the left, and then setup the relative parameters.

  • Page 27: Date & Time Configuration

    QSTC201/211 IP-CAMERA USER MANUAL Fig 5-1 system configuration—server basic configuration interface 5.2.2 Date & Time configuration Setting steps: 1. Enter into "system configuration" –“Date & Time” refer to Figure 5-2: 2. Choose the right "Time Zone" according to user’s location. 3.

  • Page 28: Sd Card

    QSTC201/211 IP-CAMERA USER MANUAL 5.2.3 SD Card Setup steps: 1. Enter into "system configuration" –“Date & Time” refer to Figure 5-3: 2. Usage status: Blue pane means used; red pane means unused. 3. Pressing "Eject card" terminates writing data to SD card, then it can be ejected safely.

  • Page 29: Image Configuration

    QSTC201/211 IP-CAMERA USER MANUAL 5. Press the "Save" button to save the settings. Fig 5-4 channel configuration—basic configuration interface 5.3.2 Image configuration 1. Enter into "Channel configuration"—“Image configuration” refer to Figure 5-5: 2. Select the channel to be setup using the "Channel Number" list box. 3.

  • Page 30: Network Image Configuration

    QSTC201/211 IP-CAMERA USER MANUAL 5.3.3 Network image configuration 1. Enter into "Channel configuration"-- "Network image configuration" refer to Figure 5-6: Fig 5-6 channel configuration—network image configuration interface 2. Select the channel which needs to be setup on the "Channel” pull down list. 3.

  • Page 31: Alarm Configuration

    QSTC201/211 IP-CAMERA USER MANUAL 5.4 Alarm configuration Alarm configuration includes seven submenus: motion detection, motion alarm, motion schedule, sensor alarm, sensor schedule, other alarm and alarm out. 5.4.1 Motion detection 1. Enter into “Alarm configuration"--"Motion detection" refer to Figure 5-7: 2.

  • Page 32: Motion Schedule

    QSTC201/211 IP-CAMERA USER MANUAL will be triggered when there was an alarm. 5. Select the matched channel in “Trigger PTZ” text box, select “To preset” or “Start cruise”, when motion detection triggers alarm, the PTZ install stand of the device will move to corresponding preset point or cruise line. 6.

  • Page 33: Sensor Alarm

    QSTC201/211 IP-CAMERA USER MANUAL Press the "Save" button to save the settings. Note: Day schedule is better than Week schedule. Fig 5-9 alarm configuration—motion schedule interface 5.4.4 Sensor alarm 1. Enter into “Alarm configuration"--"Sensor alarm", refer to Figure 5-10: 2. Select the sensor which needs to be setup on the "Sensor" pull down list, and set the sensor type: NO or NC.

  • Page 34: Sensor Schedule

    QSTC201/211 IP-CAMERA USER MANUAL Fig 5-10 alarm configuration—sensor alarm interface 5.4.5 Sensor schedule Enter into “Alarm configuration"—“Sensor schedule” refer to Figure 5-11: Week schedule User can set the recording time from Monday to Sunday for recording everyday of a week. 1.

  • Page 35: Other Alarm

    QSTC201/211 IP-CAMERA USER MANUAL Fig 5-11 alarm configuration—sensor schedule interface 5.4.6 Other alarm 1. Enter into “Alarm configuration"— "Other alarm" refer to Figure 5-12: 2."Alarm type" default is video loss. 3. Select the channel which needs to be setup on the "Channel Number" pull down list.

  • Page 36: Alarm Out

    QSTC201/211 IP-CAMERA USER MANUAL 5.4.7 Alarm out 1. Enter into “Alarm configuration"— "Alarm output" refer to Figure 5-13: 2. Select the alarm out number, alarm holding time and alarm name on the "Alarm out”, “Alarm holding time” and “Name” pull down list respectively. 3.
  • Page 37 QSTC201/211 IP-CAMERA USER MANUAL 4. Enable UPNP Double-click the “My Network Places” icon on the desktop in PC, select “Show icons for networked UPnP devices” in the “Network Tasks” list box, an information window will pop up, click “YES” button, “Windows Components Wizard”...

  • Page 38: Ip Configuration

    QSTC201/211 IP-CAMERA USER MANUAL 5.5.2 IP configuration 1. Enter into "Network configuration"--"IP configuration", refer to Figure 5-15: There are three Options for setup IP: Static IP, dynamic IP and PPPOE. 2. Static IP: users manually input the IP address, subnet mask, gateway and DNS.

  • Page 39: Wireless Configuration

    QSTC201/211 IP-CAMERA USER MANUAL Please refer to the following table for parameters and instructions of IP configuration. Static IP D y n a m i c I P D y n a m i c I P D y n a m i c I P D y n a m i c I P P P P o E P P P o E...

  • Page 40: Ddns Configuration

    QSTC201/211 IP-CAMERA USER MANUAL 5-17: 2. Select “wireless switch”, click “refresh” button, available wireless networks found by device will display in the “Available network” list box on the right. User can setup relative parameters according to available wireless networks. 3. SSID, channel, authentication mode and encrypt type, password are the same as the user’s wireless router settings.
  • Page 41 QSTC201/211 IP-CAMERA USER MANUAL Fig 5-18 network configuration-- DDNS configuration interface 2. Press the "Save" button to save the settings. Please refer to the following table for parameters and instructions of DDNS configuration. Setting UP DDNS (Take myq-see.com as example) NOTE: Before you setup MYQ-SEE DDNS, make sure you are able to remotely view your DVR using your regular IP address.

  • Page 42: User Configuration

    QSTC201/211 IP-CAMERA USER MANUAL 5.6 User configuration Enter into "User configuration" refer to Figure 5-19: Fig 5-19 User configuration interface Add user: 1. Click "Add" button, "Add user" dialog box opens, refer to Figure 5-20: Fig 5-20 Add user dialog box 2.
  • Page 43 QSTC201/211 IP-CAMERA USER MANUAL device on this PC in network only. If the MAC address was ““00:00:00:00:00:00” it can be connected to any computers. 5. Click “OK” button, new added user will be displayed in the user list. Modify user: 1.

  • Page 44: Notification Configuration

    QSTC201/211 IP-CAMERA USER MANUAL Please refer to the following table for parameters and instructions of user configuration. User Name User name to operate the logon client end User Type Type of user: normal user, advanced user and super administrator Binding MAC The MAC addresses of users accessing the server address which should setup according to actual MAC address of...

  • Page 45: Advanced Configuration

    QSTC201/211 IP-CAMERA USER MANUAL Fig 5-22 Notification configuration—mail configuration interface 5.8 Advanced configuration Advanced configuration includes three submenus: configuration and default configuration 5.8.1 Upgrade Enter into advanced configuration—upgrade, refer to Figure 5-23: 1. Click “Browse” button to select the save path of the upgrade file 2.

  • Page 46: Default Configuration

    QSTC201/211 IP-CAMERA USER MANUAL address” can’t operate at the same time. Fig 5-24 advanced configuration—security configuration interface 5.8.3 Default configuration Enter into advanced configuration—default configuration refer to Figure 5-25: Fig 5-25 advanced configuration—default configuration interface Click “Load default” button to restore all system settings to original value, except for IP address.

  • Page 47: Video Search

    QSTC201/211 IP-CAMERA USER MANUAL Video Search Click “video search” icon, to search the images which are saved on the SD card refer to Figure 6-1: 1. Select date in the “calendar”, check “motion detection” and/or “sensor”, click “search” button, the snapped pictures that triggered the alarm will display in the list box.

  • Page 48: Mobile Surveillance

    QSTC201/211 IP-CAMERA USER MANUAL Mobile Surveillance This IP-CAMERA supports mobile surveillance by cell phones with Windows mobile pro and Symbian operating systems. Below are the details of the supported versions. Please check the operation system version of mobile phone before using. O p e r a t i o n s y s t e m O p e r a t i o n s y s t e m O p e r a t i o n s y s t e m...

  • Page 49: Accessing By Phones With Windows Mobile Pro

    QSTC201/211 IP-CAMERA USER MANUAL 7.1 Accessing by Phones with Windows Mobile Pro Please use cell phones or PDAs with WinCE versions supported by this unit. First activate the network access on the mobile phone, and then run “Internet Explorer”. STEP 1: Input the public IP address you need to use to connect as shown below: STEP 2: Click on the software name.
  • Page 50 QSTC201/211 IP-CAMERA USER MANUAL STEP 4: PCam will be opened after installed. STEP 5: Input the server’s address, ID, and password respectively in the columns of “Server”, “User”, and “Password”. Then click “Go” to login to the DVR. It will show the picture if accessed successfully.

  • Page 51: Accessing By Phones With Symbian

    QSTC201/211 IP-CAMERA USER MANUAL Note: User name and password here are the same as that used on the DVR. The defaults are user name “admin” and password “123456”. 7.2 Accessing by Phones with Symbian Please use smart phones or PDAs with Symbian version supported by this unit. STEP 1: First enable the network access on mobile phone, and then run Web browser.
  • Page 52 QSTC201/211 IP-CAMERA USER MANUAL STEP 5: A Scam shortcut icon appears on the system menu after finished. STEP 6: Run Scam program. STEP 7: Click Options--->Settings to enter login interface.
  • Page 53 QSTC201/211 IP-CAMERA USER MANUAL STEP 8: Input the server’s address, ID and password respectively. Then click OK to login to the DVR. STEP 9: It will show the camera after accessing successfully. Note: User name and password here are the same with that used on the...

  • Page 54: Accessing From Iphones

    QSTC201/211 IP-CAMERA USER MANUAL DVR. The defaults are user name “admin” and password “123456”. 7.3 Accessing from iPhones At present, the software only supports iPhone os2.2 and above, if phone firmware is lower than this version please upgrade it. Below is the operation method for accessing from iPhones: Step1 Enter into App Store function on the iPhone: Step 2: Enable “search”...
  • Page 55 QSTC201/211 IP-CAMERA USER MANUAL Step 3: Click SuperCam, to enter into “introduce” interface and click FREE”, it will change into INSTALL Step 4: Enter into iTunes Store password, click OK the below interface will...
  • Page 56 QSTC201/211 IP-CAMERA USER MANUAL display: Note: if this is the first time you are operating please enter your user ID; if you do not have a Store account, you will need to create one. Step 5: Download the program and install it. After installing, the SuperCam icon will display.
  • Page 57 QSTC201/211 IP-CAMERA USER MANUAL Step 7: Click Live View, the default Cam1 picture will be displayed. Click capture picture. Click to enter PTZ mode.
  • Page 58 QSTC201/211 IP-CAMERA USER MANUAL Step 8: Click Image View on program interface to view the captured picture. Click to switch to next or previous picture. Click to delete the current picture. Method two: Download SuperCam from iTunes, and synchronize it to iPhone Step 1: Install iTunes on PC, and open it.
  • Page 59 QSTC201/211 IP-CAMERA USER MANUAL the data cable. When prompt message appears click Continue , refer to below interface. Input user’s ID and password. Step 2: Click “iTunes Store” on the left column, search for SuperCam .
  • Page 60 QSTC201/211 IP-CAMERA USER MANUAL Step3: Click searched “SuperCam”, refer to below picture. Step 4: Click“GET APP”, an input box will pop up. Enter user’s ID and password, then press “Get”. It will download applicaton to the computer. Step 5: Click your iphone device (here it is super iphone) in the left column, press...
  • Page 61 QSTC201/211 IP-CAMERA USER MANUAL “Applications”. Check ”Sync applications” and “SuperCam”. Then click “Apply” in the lower-right corner, and wait for installation to finish. Step 6: After installation finishes, return to main interface of iPhone, where the camera icon will be displayed.

  • Page 62: Questions & Answers

    QSTC201/211 IP-CAMERA USER MANUAL Questions & Answers 1. Q: I forgot the password, how can I reset it? A Press “RESET” button for 4 seconds to restore to default status. Note: Default IP: 192.168.0.201 User name: admin Password: 123456 2. Q I can not connect to devices through IE browser, what can I do to solve ：...
  • Page 63 QSTC201/211 IP-CAMERA USER MANUAL select Security------Custom Level….refer to Fig 4-1 Fig 4-1 Enable all the sub options under “ActiveX controls and plug-ins”, refer to Fig then click ok to finish setup. b. Other plug-ins or anti-virus could block ActiveX. Please turn off anti-virus programs and disable other plug-ins using the Tools –...
  • Page 64 QSTC201/211 IP-CAMERA USER MANUAL 6. Q H ow can I set this IP Camera up on a wireless router? ： ： ： ： A: 1. Connect camera to the Router using the network cable provided 2. Make sure the PC is connected to the same Router 3.
  • Page 65 QSTC201/211 IP-CAMERA USER MANUAL 15. If you want to remotely view this camera from outside the network, you need to forward port 80 and 9008 to the IP address of the camera in the Router. (There are complete instructions on how to do this in the manual).

  • Page 66: Specifications

    QSTC201/211 IP-CAMERA USER MANUAL Specifications...
  • Page 67 QSTC201/211 IP-CAMERA USER MANUAL...

  • Page 68: Q-See Product Warranty

    QSTC201/211 IP-CAMERA USER MANUAL Q-See Product Warranty Thank you for choosing our products. All of our products users have a conditional free warranty repair service for hardware within 12 months starting from purchase date, and a free exchange service within one month (valid for manufacturing defects). Permanent upgrading service is provided for the software.
  • Page 69 QSTC201/211 IP-CAMERA USER MANUAL Customer Information Card User’s Name Mr./Mrs. Company Name Postal Address Postal code Phone Number E-mail Model Number Product Serial Number of Product Purchase Date Distributor...
  • Page 70 QSTC201/211 IP-CAMERA USER MANUAL The material in this document is the intellectual property of our company. No part of this manual may be reproduced, copied, translated, transmitted, or published in any form or by any means without our company’s prior written permission.

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