Section 15: Travel - Dexcom G5 Getting Started Manual

Section 15: Travel

Still Have Questions?
Visit the TSA's website at tsa.gov if you have any questions or concerns.
Email: TSA-ContactCenter@tsadhs.gov or Phone: 1.866.289.9673
52 • Dexcom G5 Mobile CGM System Getting Started Guide
Go through walk-in metal detectors or be hand-wanded without
worrying about damaging your transmitter or sensor.
If you're concerned or uncomfortable about walking through the
metal detector, the Transportation Security Administration (TSA)
requests you tell the Security Officer you're wearing a continuous
glucose monitor and want a full-body pat-down with a visual
inspection. Let the Security Officer know the sensor can't be
removed because it's inserted under the skin.
Use of AIT body scanners (also called millimeter wave scanners)
has not been tested and may affect the system. Therefore, we
recommend hand-wanding or full-body pat-down and visual
inspection in that situation.
Don't put your Dexcom G5 components through baggage x-ray
machines.
Before your screening process begins, ask the TSA Officer
to perform a visual inspection of the receiver and your extra
sensors. Place all Dexcom G5 components in a separate bag
before handing over to the Security Officer.
To use your smart device, receiver, or both to get glucose
information while in the plane:
• Smart device: When you switch to airplane mode, keep
Bluetooth on
• Receiver: Keep receiver on
Contact your airline for their policies.