Smart Device Settings - Dexcom G5 Getting Started Manual

5.4 Smart Device Settings

Even though the Dexcom G5 Mobile App is a medical app, it functions just like any
other app. Your smart device settings can impact your alerts.
To receive CGM alerts, you must allow Dexcom to send you notifications. These
notifications include CGM information only. No promotional notifications will be sent.
An example of a CGM notification and an in-app alert is shown below.
Example: a High Glucose Alert appears if your
glucose rises above your high alert setting.
Your smart device vibrates or makes sound
depending on your settings. Open the app.
To get alerts:
• Bluetooth must be ON
• App must be running in the background. Always open the app to activate it
after restarting your smart device
Important:
• On Android, all Alarm/Alerts are silent when using the most restrictive Do Not
Disturb setting.
• On Apple, your Signal Loss Alert can't sound in Silent or Do Not Disturb.
For a full list of recommended settings see your user guide. For information on how to
set the above settings, see your smart device instructions.
Headphones may prevent sound from coming through the speaker.
You may not hear a high or low alert.
20 • Dexcom G5 Mobile CGM System Getting Started Guide
In the app, tap OK.