Calibration Errors - Dexcom G5 Getting Started Manual

13.2 Calibration Errors

Device What you see
Smart
Device
Receiver
Smart
Device
Receiver
BG Meter
44 • Dexcom G5 Mobile CGM System Getting Started Guide
Problem What you do
Wait 15 minutes.
Enter 1 calibration.
System didn't
If error screen still appears
accept recent
enter 1 more BG meter
calibration.
value.
No sensor
Wait 15 minutes.
glucose
If no sensor glucose
readings will be
readings appear on the
displayed until
display, the sensor needs to
error is fixed.
be replaced.
Call Tech Support to report
error.
Enter 1 BG meter value.
Wait 15 more minutes.
System didn't If error screen still appears
accept recent enter 1 more BG meter
calibration. value.
No sensor Wait 15 minutes.
glucose
If no sensor glucose
readings
readings appear on the
display until
display, the sensor needs to
error is fixed.
be replaced.
Call Tech Support to report
error.
System will
Wait until your glucose is
not accept
between 40-400 mg/dL.
calibration if
Calibrate only when your BG
outside of the
meter values are between
40-400 mg/dL
40-400 mg/dL.
range.