Dexcom G5 Getting Started Manual page 44

Device What you see
Smart
Device
Receiver
Smart
Device
Receiver
42 • Dexcom G5 Mobile CGM System Getting Started Guide
Problem What you do
Wait.
Question
System will often resolve
Marks
itself.
Check transmitter—is it
Not getting
properly inserted into the
sensor
transmitter holder?
glucose
readings.
Make sure you haven't taken
acetaminophen.
No sensor
glucose
Don't calibrate. Use BG meter
readings
for BG reading.
display until
If it continues for over 3
error is fixed.
hours, call Tech Support.
Wait.
Hourglass
System will often resolve
itself.
Check transmitter—is it
Not getting
sensor properly inserted into the
glucose
transmitter holder?
readings.
Make sure you haven't taken
No sensor
acetaminophen.
glucose
Don't calibrate. Use BG meter
readings
for BG reading.
display until
error is fixed.
If it continues for over 3
hours, call Tech Support.