Dexcom G5 Getting Started Manual page 45

Device What you see
Smart
Device
Receiver
Problem What you do
Don't calibrate.
Wait 10 minutes.
Move display device and
transmitter within 20 feet
of each other without
obstruction.
System display
Wait another 10 minutes.
device and
transmitter not
communicating.
Smart device (if not
No sensor
resolved):
glucose
1. Restart smart device.
readings display
until error is
fixed.
If problem remains:
1. Open your device
Bluetooth Settings.
2. Delete all Dexcom
entries.
3. Pair your Transmitter
Dexcom G5 Mobile CGM System Getting Started Guide • 43