Maintenance; Troubleshooting Minor Problems - RayTek RAYCMLTJM Operating Instructions Manual

Maintenance

9 Maintenance
Our customer service representatives are always at your disposal for any
questions you might have. This service includes any support regarding the
proper application of your infrared measuring system, calibration or the
solution to customer-specific solutions as well as repair.
In many cases your problems will be application-specific and can possibly be
solved over the telephone. So, if you need to return equipment to us, please
contact our Service Department before doing so. See phone and fax numbers
at the beginning of this document.

9.1 Troubleshooting Minor Problems

Symptom
No Output Cable disconnected
Erroneous
Cable damaged
Temperature
Erroneous
Field of View Obstructed
Temperature
Erroneous
Lens Dirty
Temperature
Erroneous
Wrong Emissivity Setting
Temperature
Temperature
Wrong Signal Processing
Fluctuates
Temperature
Sensor not grounded
Fluctuates
33
Possible Cause
Table 3: Troubleshooting
Rev. B 06/2011
Solution
Check Cable Connections
Check Cable
Remove the Obstruction
Clean the Lens
Correct the Setting (Appendix)
Correct Peak, Valley, or Average Settings
Check Wiring/Grounding
CM