Why Does My Phone Display Encryption Failed When It Starts Up; Why Does My Phone Say Encryption Failed When I Power It On; Why Does The Huawei Mate 8'S Screen Look Tilted With The Built-In Theme; How Do I Update My Huawei Mate 8 - Huawei Mate 8 Frequently Asked Questions Manual

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Huawei Mate 8 Smartphone Feature FAQs
Huawei Mate 8 Smartphone Feature FAQs
3.
3.1.22 Why does my phone display encryption failed when it
starts up?
Your phone uses the latest Android 6.0 operating system from Google. To protect your data,
we have added the full-disk encryption function to your phone.
If the encryption process is disrupted when you start your phone for the first time, for example
if you accidentally press and hold the power button to restart the phone, your phone will show
encryption failed. You can fix this by restoring your phone.
If the problem persists after you have tried restoring your phone, go to an authorized Huawei
service center for a microSD card update. This will not affect the quality of your phone.
3.1.23 Why does my phone say encryption failed when I power it
on?
The Huawei Mate 8 uses Google's latest Android 6.0. To protect your data, we have added a
full-disk encryption feature to your phone.
If the startup process is interrupted when you power on your phone for the first time, the
encryption process will be disrupted and your phone will display an encryption failure
warning.
You can fix the problem by resetting your phone. If the problem persists after you have reset
your phone, please go to an authorized Huawei service center for an update. This will not
affect the quality of your phone.
3.1.24 Why does the Huawei Mate 8's screen look tilted with the
built-in theme?
There are several built-in themes in the Huawei Mate 8 that may make you feel the screen is
tilted, especially when there is a rectangular box displayed on the screen, such as the Baidu
search box or the time box. This is because the built-in themes have curves at the top and
bottom of the screen, which creates an optical illusion. The actual screen is not tilted.
The curves on the built-in wallpapers are designed to match the CD pattern on the shell of the
phone. The orderly arranged curves on the wallpaper help accentuate the screen's ability to
display details.
It is recommended that you download a theme without lines and try again.

3.1.25 How do I update my Huawei Mate 8?

To provide a better update experience for users, the Huawei Mate 8 no longer supports
microSD card updates or version recovery. We offer more convenient and efficient ways to
update your phone:
Issue 01 (2016-01-27)
The fingerprint recognition algorithm uses three-level detail comparison technology,
applying different comparison methods based on the definition of different fingerprints.
This has not only decreased the time it takes to recognize a clear fingerprint, but also
ensures that users with less clear fingerprint features (for instance, users who have
peeling skin in winter) can also use the fingerprint sensor normally. The success rate of
accurate fingerprint identification has been greatly increased. The identification error
rate has dropped from 2% to 1%.
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
3 System functions and settings
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