Why Do The Screen And Drop-Down Menu Become Less Responsive When The Phone Is Placed On A Table/Bed But Work Fine When I Hold The Phone In My Hand; Why Does My Phone's Screen Become More Vibrant And Brighter Under Sunlight; Does My Phone Come With A Protective Film? Do I Need A Protective Film; Why Does The Screen/Bottom Of The Screen Of The Huawei Mate 8 Look Yellow/Dark - Huawei Mate 8 Frequently Asked Questions Manual

Huawei Mate 8 Smartphone Feature FAQs
Huawei Mate 8 Smartphone Feature FAQs
2.2.14 Why do the screen and drop-down menu become less
responsive when the phone is placed on a table/bed but work fine
when I hold the phone in my hand?
Your phone does not have a good ground connection when placed on a bed or table, resulting
in slightly lower sensitivity of the screen. If you put your phone on a well insulated surface, it
will only respond to two fingers. Your phone will function properly when you hold it in your
hands. It is also recommended that you always update the operating system to the latest
version.
2.2.15 Why does my phone's screen become more vibrant and
brighter under sunlight?
Your phone automatically turns on the sunlight readable function when used under bright
sunlight or other lights. As shown below, you will see the screen suddenly becomes brighter,
and the colors displayed on the screen vary slightly: black will become grayer; other colors
become brighter. This is not a quality problem, but a function enabled by default on your
phone. When the phone senses that the brightness of the environment has reached a certain
level, the sunlight readable function will be activated. This function cannot be turned off.
2.2.16 Does my phone come with a protective film? Do I need a
protective film?
Your phone comes with a protective film, but it is only to protect the phone during delivery. It
is recommended that you remove the film before use. Since your phone's screen is covered
with 2.5 D glass, none of the films on the market can properly cover the arc on the edge. If
you apply a protective film to your phone yourself, you will only be able to cover the middle
area, not the edges. Your phone uses Corning Gorilla Glass, which has high scratch resistance.
Your phone's screen will not scratch easily as long as you don't place in together with keys,
gravel, and other hard objects.
2.2.17 Why does the screen/bottom of the screen of the Huawei
Mate 8 look yellow/dark
Answer to one-to-one question by users on the hotline:
Have you ever enabled the Eyesight protection function? If you have, the problem will be
solved by restoring the phone to factory settings. (When Eyesight protection is enabled, the
phone's screen will turn yellow. To avoid users accidentally enabling the Eyesight protection
function and mistaking the yellow tone for a defective screen, we have removed the Eyesight
protection function since version B116.)
Recommended answer to questions regarding the yellow/dark tone at the bottom of the
screen: The Huawei Mate 8 uses an LCD screen delivered by top-tier industry suppliers. The
screen is lit using backlight modules. Before delivering the Huawei Mate 8, Huawei conducts
strict inspections on the uniformity of the luminance of every screen to ensure that each
screen meets standards. Please rest assured. Huawei phones also have a function to adjust the
color temperature to suit individual user preferences. You may set the color temperature by
entering Settings > Display > Color temperature, uncheck the Default option, and drag the
slider towards Cold until you're happy with what you're seeing.
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Issue 01 (2016-01-27) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
2 Hardware and appearance
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