Why Can't My Phone Obtain An Ip Address - Huawei P8 Faq

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1.16 Why can't my phone obtain an IP address?

Please ensure that DHCP is enabled on your router. Do not set a short DHCP lease time; a
lease time of at least 2 hours is recommended. If you have enabled DHCP and still cannot
obtain an IP address, please configure a static IP address for your phone. If you are unable to
obtain an IP address from a public hotspot, this may be due to network issues. Please try a
different hotspot.
1.17 Why does the Wi-Fi network speed become slow or
the signal become poor?
1.18 Can my phone be connected to an iPhone over
Bluetooth?
No. iPhones can be connected to phones of other brands.
1.19 Why does the call using the Bluetooth headset have
noise and intermittent problems?
1.
2.
3.
Don't touch the Wi-Fi antenna on your phone, which is in the upper right corner near the
volume buttons.
If your phone is far from the Wi-Fi router or is isolated from the Wi-Fi router by a wall,
the signal strength is weakened, resulting in a decreased network speed or poor signal
quality.
Make sure your phone's protective cover is made of plastics or leather instead of metal,
because the metallic protective cover blocks your phone's antenna signals.
Check the specifications of the router. If the router supports 5 GHz Wi-Fi, place the
router at a higher position.
Check whether other devices are transmitting massive data traffic, for example, using
Huawei MediaQ to watch TV or using the laptop to download movies. If yes, properly
arrange the network resources.
Use the SpeedTest or similar software to test the Wi-Fi rate.
Connect to Wi-Fi near the router to prevent transmission rate from decreasing due to
packet loss.
Check whether Wi-Fi is enabled. If yes, disable Wi-Fi and enable it again. Then, check
whether the problem is solved.
Check whether a radio interference source exists, whether the Bluetooth headset is
beyond the working range, or whether obstacles (such as a wall) exist.
Connect the Bluetooth headset to another phone and check whether the same problem
occurs.

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