Why Can't My Phone Open Some Images, Audio Clips, Or Videos; What Can I Do If My Phone Can't Play Online Music Or Videos - Huawei H892L Faqs

HUAWEI Android Smartphone
Y536A1 FAQs
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8.5 Why can't my phone open some images, audio clips, or
videos?
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8.6 What can I do if my phone can't play online music or
videos?
Follow the onscreen instructions to install the Adobe Flash Player plug-in before you play the
online music or video.
If the problem persists, perform the following operations:
On the Browser screen, touch
Always on. Then try again.
Issue 01 (2014-04-23)
Charge your phone if necessary.
The flash may not turn on if your phone is overheated or the flash is too frequently
used. Wait for a while and try again.
Your phone may not support the file format.
Supported image formats include PNG, GIF, JPG, and BMP. Supported video and audio
formats include MP3, WAV, OGG, MID, AMR, MPEG-4, and 3GP.
For files in other formats, you may need to use third-party applications.
The file may have corrupted.
Download another copy of the file and try opening it again.
The file may be copyright-protected.
Obtain a non copyright-protected version of the file.
The battery level may be low.
Connect your phone to a charger and try again.
Unknown error may have occurred.
Restart the applications in question or your phone.
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> Settings > Advanced > Enable plug-ins, and choose
8 Camera, music, and video
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