Trouble Shooting - T+A CALA CDR User Manual

Many problems have a simple cause and a correspondingly simple solution. The following
section describes a few difficulties you may encounter, and the measures you need to take to
cure them. If you find it impossible to solve a problem with the help of these notes please
disconnect the unit from the mains and ask your authorised  specialist dealer for advice.
Machine does not switch
on
Machine cannot be
controlled by IR remote
control.
App cannot find the
device in powered off
state.
The streaming client
cannot connect to a
network.
On the display the
indication
'Cannot connect to
network'
is displayed.

Trouble shooting

Cause 1:
Mains lead not plugged in correctly.
Remedy:
Check connection, push connector in firmly.
Cause 1:
Incorrectly inserted batteries or flat batteries in the remote
control handset.
Remedy:
Re-install batteries correctly or fit new ones.
Cause 2:
The remote control transmitter has no direct line-of-sight with
the unit.
Remedy:
Make sure that the remote control transmitter has direct line-of-
sight contact with the receiver - note that glass doors can
interrupt the connection.
Maximum range between transmitter and receiver: approx.
8 metres.
Be sure to position the receiver where it is not subjected to
direct sunlight or very bright artificial light. Fluorescent tubes
and energy-saving lamps are powerful sources of interference.
Cause:
Energy saver is switched on.
Remedy:
Switch off the Energy saver function in the system
configuration menu.
Cause 1 (cable LAN):
Network cable not properly connected
Remedy:
Connect network cable, check connection to router
Cause 2 (wireless LAN):
WLAN antenna not connected or placed in a location with bad
reception quality
Remedy:
Connect WLAN antenna properly and find a location with good
reception quality.
Set the transmission power output of your WLAN router to
maximum.
Try to establish a network connection first in a location close to
the WLAN router. If this succeeded try to connect to WLAN
from a more remote location. Experiment with antenna position
and try to find a location with better reception quality.
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