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Operating and Troubleshooting the T504
This section lists some information that may be useful in operating and troubleshooting the T504.
Topics discussed include:
o
Retrieving the CM's MAC Address
o
Rebooting and Resetting the T504
o
How Radio Frequency Scanning Works
Retrieving the CM's MAC Address
There are some configuration operations that require you to enter the CM's MAC address. The CM
and AP MAC addresses are printed on labels on the outside of the T504, as described in
CM MAC Addresses, Connectors and Ground
Retrieving the CM's MAC Address
There are some configuration operations that require you to enter the CM's MAC address. The CM
and AP MAC addresses are printed on labels on the outside of the T504, as described in
CM MAC Addresses, Connectors and Ground
If you cannot find the CM's MAC address on the T504, you can retrieve it via the CMTS using the
AP and CM command line interfaces:
o
Retrieving the CM's MAC Address using the CM CLI
o
Retrieving the CM's MAC Address using the AP CLI
Retrieving the CM's MAC Address using the CM CLI
Use CM command line interface via the CMTS to retrieve the CM's MAC address.
1 Obtain the IP address assigned to the CM. You can obtain this information from the DHCP server
at the CMTS.
2 Connect an administrative computer to the same subnet as the T504.
3 Start the Telnet or SSH client program on the administrative computer.
4 Log onto the CM using Telnet or SSH with the following logon details:
o User name: super
o Password: mso-admin
5 When the command prompt appears, enter the following command:
cd n
cd hal
mac_address 1
The CLI displays the CM's MAC address.
Retrieving the CM's MAC Address using the AP CLI
Use AP command line interface via the CMTS to retrieve the CM's MAC address.
1 Obtain the IP address assigned to the AP. You can obtain this information from the DHCP server
at the CMTS.
T504 AP Installation Guide, 800-71032-001 Rev D
Point.
Point.
4
AP and
AP and
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