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Solving Problems
If the external monitor works, the computer display or video controller may be defective.
Dell.
Sound and Speaker Problems
Fill out the
Diagnostics Checklist
If you have a problem with integrated speakers
Adjust the Windows volume control —
of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the
volume, bass, or treble controls to eliminate distortion.
Adjust the volume using keyboard shortcuts —
Press <Fn><End> to disable (mute) or reenable the integrated speakers.
Reinstall the sound (audio) driver —
For Windows 2000 only, ensure that digital audio for the CD drive is enabled —
1. Click the Start button, point to Settings, and then click Control Panel.
2. Double-click the System icon.
3. Click the Hardware tab.
4. Click Device Manager.
5. Double-click DVD/CD-ROM drives.
6. Double-click the name of the drive.
7. On the drive Properties screen, click the Properties tab.
8. Click the box near the bottom of the screen to enable digital audio for your CD or DVD
drive.
If you have a problem with external speakers
NOTE:
The volume control in some MP3 players overrides the Windows volume setting. If you have
been listening to MP3 songs, make sure that you did not turn the player volume down or off.
Check the speaker cable connections —
Test the electrical outlet —
another device, such as a lamp.
Ensure that the speakers are turned on —
Adjust the Windows volume control —
of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the
volume, bass, or treble controls to eliminate distortion.
Test the speakers —
Plug the speaker audio cable in to the
Ensure that the headphone volume control is turned up. Play a music CD.
Run the speaker self-test —
See the speaker documentation for self-test instructions.
Eliminate possible interference —
to check for interference.
file://C:\Documents%20and%20Settings\rpaxman\Local%20Settings\Temp\~hhB694.htm
as you complete these checks.
Double-click the speaker icon in the lower-right corner
See
See
"Reinstalling
See the setup diagram supplied with the speakers.
Ensure that the electrical outlet is working by testing it with
See the setup diagram supplied with the speakers.
Double-click the speaker icon in the lower-right corner
Some speaker systems have a self-test button on the subwoofer.
Turn off nearby fans, fluorescent lights, or halogen lamps
"Using the Keyboard and Touch
Software."
connector on the computer.
Page 7 of 17
Contact
Pad."
9/19/2003
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