Related Manuals for HP Pro 8
Summary of Contents for HP Pro 8
- Page 1 HP Pro 8 Tablet with Voice Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
- Page 2 HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the...
- Page 3 Table of contents 1 Product description ............................1 2 External component identification ........................3 Identifying components ............................3 Front ..............................3 Back ..............................5 Locating product information ..........................6 Locating system information ..........................6 3 Illustrated parts catalog ..........................7 Tablet major components ............................
- Page 4 6 Specifications .............................. 28 7 Backing up and recovering your data ......................29 Automatically updating apps ..........................29 Manually updating apps, widgets, and the operating system ................29 Back up and reset ..............................29 Factory data reset ..............................30 Resetting with your tablet turned on ....................30 Resetting with your tablet without the operating system ...............
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Page 5: Product Description
Product description Category Description Product Name HP Pro 8 Tablet with Voice Processor MediaTek MT8735V/W Panel 8 inch (21.07 cm), 800x1280, 16:10 aspect ratio, brightness: typical 500 nits (cd/m 10-finger capacitive multi-touch Memory 2 GB LPDDR3, integrated onto system board... - Page 6 Category Description ● 1 barrel charger POGO pin connector ● Power requirements Battery: Non-removable, 6000 mAh, 3.8 V Lithium-Ion Polymer battery Adapter: Barrel type charger Operating system Preinstalled: Android v6.0 Supports OTA update of Android v7.0. Software Supports OTA updates for 3 years after purchase. Serviceability End user replaceable parts: ●...
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Page 7: External Component Identification
External component identification Identifying components Front Component Description Power connector Connects an AC adapter. Microphones Receive sound. Micro-B USB port Provides data transfer. NOTE: A micro-B USB extension cable is included with your voice tablet for connecting to USB devices. Audio-out (headphone)/Audio-in (microphone) Connects optional powered stereo speakers, headphones, combo jack... - Page 8 Component Description Battery light When AC power is connected: White: The battery charge is greater than 99 percent. ● ● Amber: The battery charge is from 0 to 99 percent. ● Off: The battery is not charging. When AC power is disconnected (battery not charging): ●...
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Page 9: Back
Back IMPORTANT: Only HP service providers are authorized to open the back cover. Component Description Accessory connector Allows you to connect accessories (purchased separately) that support POGO pin connectors. WLAN antenna* Sends and receives wireless signals to communicate with wireless local area networks (WLANs). -
Page 10: Locating Product Information
View the model number and version information. To view IMEI and serial number information, touch Status. The HP Device Hub app also provides access to system information, warranty information, support, operating system updates. To access the HP Device Hub app:... -
Page 11: Illustrated Parts Catalog
Illustrated parts catalog Tablet major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your tablet, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Tablet major components... - Page 12 Chapter 3 Illustrated parts catalog...
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Page 13: Miscellaneous Parts
Item Component Spare part number Back cover (includes camera lens) 926157-001 Back cover with logo (includes camera lens) 937866-001 Battery, 6000 mAh, 3.8 V Lithium-Ion Polymer 928848-001 Middle frame cover(includes graphite heat sink, camera light guide, Wi-Fi antennas, GPS, 926158-001 Bluetooth, and fingerprint reader sensor) Antenna board 926160-001... -
Page 14: Removal And Replacement Preliminary Requirements
Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Magnetic Phillips 000 and 00 screwdrivers ● Plastic pry tool Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. - Page 15 An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy. CAUTION: To prevent damage to the tablet when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them.
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Page 16: Packaging And Transporting Guidelines
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. - Page 17 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
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Page 18: Removal And Replacement Procedures
NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your tablet, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. This chapter provides removal and replacement procedures for authorized service provider only parts. -
Page 19: Back Cover
Remove the tray (2) from the voice tablet. Reverse the steps to replace the tray. NOTE: Be sure the card tray access hole is aligned with the access hole on the tablet before replacing the tray. Back cover Description Spare part number Back cover (includes camera lens) 926157-001 Back cover with logo (includes camera lens) -
Page 20: Battery
WARNING! To reduce potential safety issues, use only the battery provided with the tablet, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information. To prevent loss of information, save your work or shut down the tablet through the operating system before disconnecting and removing the battery. -
Page 21: Middle Frame Cover
Use the battery notch (2) to lift and then remove the battery. Reverse this procedure to install the battery. Middle frame cover Description Spare part number Middle frame cover (includes graphite heat sink, camera light guide, Wi-Fi antennas, GPS, Bluetooth, 926158-001 and fingerprint reader sensor) Before removing the middle frame cover, follow these steps:... -
Page 22: Rear-Facing Webcam
Insert a thin tool (3) in the thin side of the frame to release the snaps securing the frame, and then remove the frame. Reverse this procedure to install the middle frame cover. Rear-facing webcam Description Spare part number Rear-facing webcam (includes cable) 926166-001 Before removing the rear-facing webcam, follow these steps: Turn off the tablet. - Page 23 Lift and then remove the rear-facing webcam (2). Reverse this procedure to install the rear-facing webcam. Rear-facing webcam...
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Page 24: Antenna Board
Antenna board Description Spare part number Antenna board 926160-001 Before removing the antenna board, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet by unplugging the power adapter cord from the tablet. -
Page 25: Speaker
Speaker Description Spare part number Speaker kit (includes speaker and cables) 926164-001 Before removing the speaker, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off, turn the tablet on, and then shut it down through the operating system. - Page 26 Lift and remove the speaker (5). Reverse this procedure to install the speaker. Chapter 5 Removal and replacement procedures...
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Page 27: Volume And Power Button Board
Volume and power button board Description Spare part number Volume and power button board 926161-001 Before removing the volume and power button board, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off, turn the tablet on, and then shut it down through the operating system. -
Page 28: System Board
System board (includes motor, coaxial line, and fingerprint reader strobe light) 926568-001 IMPORTANT: Before removing and replacing the system board, contact your HP service contact for additional details on firmware, IMEI, and other system board replacement requirements. Before removing the system board, follow these steps: Turn off the tablet. - Page 29 Remove the 5 black Phillips M00 x 3 screws (1) that secure the system board to the display panel assembly. NOTE: There is a magnet holding the board; you may have to gently pull the board to remove it. System board...
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Page 30: Front-Facing Webcam
Remove the 7 Phillips M00x5 screws (2) that secure the system board to the display panel assembly, and then remove the system board (3). Reverse this procedure to install the system board. Front-facing webcam Description Spare part number Front-facing webcam (includes cable) 926165-001 Before removing the front-facing webcam, follow these steps: Turn off the tablet. -
Page 31: Touchscreen Display Panel Assembly
Place the system board face up, release the cable (2), and then lift up the webcam (3) to remove it. Reverse this procedure to install the front-facing webcam. Touchscreen display panel assembly The touchscreen display panel assembly remains after disassembling the voice tablet. Description Spare part number Touchscreen display panel assembly... -
Page 32: Specifications
Specifications Metric Dimensions (portrait orientation) Height 21.07 cm Width 12.8 cm Depth 1.19 cm Weight (lowest weight configuration) 0.489 kg Input power The tablet operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100-240 V, 50/60 Hz, 0.3-1.0 A. -
Page 33: Backing Up And Recovering Your Data
Manually updating apps, widgets, and the operating system HP recommends that you update your apps, widgets, and the operating system on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your tablet. Technology is always changing, and updating apps, widgets, and the operating system allows your tablet to run the latest technology available. -
Page 34: Factory Data Reset
Factory data reset Resetting with your tablet turned on If your tablet starts normally, and if you are able to sign in to the owner account (the first account added to the tablet), follow the steps in this section. To reset all settings and delete all data on your tablet: Swipe down twice from the top edge, and then touch the Settings icon Under Personal, touch Back up &... -
Page 35: Updating Your Tablet Using An Over-The-Air (Ota) Update
Press the power button to begin the reset. A recovery system screen shows the reset process. When the screen displays the message Data wipe complete, use the volume up (+) and volume down (-) buttons to highlight Reboot system now, and then press the power button to select. The tablet will restart. -
Page 36: Updating Your Tablet Using A File-Based Update
Before performing the following procedure, connect your tablet to AC power. Download the latest operating system restore image for your tablet. Go to http://www.hp.com/support, and follow the on-screen instructions to select your country and your product. Follow the on-screen instructions to access and download your Android operating system software. -
Page 37: Power Adapter Requirements
Power adapter requirements The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 2-conductor power adapter included with the tablet meets the requirements for use in the country or region where the equipment is purchased. - Page 38 Country/region Accredited agency Norway NEMKO The People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO Switzerland Taiwan BSMI Thailand TISI The United Kingdom ASTA The United States Chapter 8 Power adapter requirements...
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Page 39: Recycling
Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. -
Page 40: Index
12 operating system, updating 29 workstation 12 cable, spare part numbers 9 cables, service considerations 10 packaging guidelines 12 HP Device Hub app 6 camera flash, identifying 5 plastic parts, service cameras considerations 10 identifying 4, 5 port, identifying 3... - Page 41 power requirements, product storage, product description 1 description 2 system board processor, product description 1 removal 24 product description spare part number 9, 24 audio 1 system information, locating 6 display panel 1 external expansion 1 tablet mass storage 1 major components 7 memory module 1 specifications 28...