Related Manuals for HP Pro Tablet 610
Summary of Contents for HP Pro Tablet 610
- Page 1 HP Pro Tablet 610 and HP Omni10 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
- Page 2 By installing, copying, downloading, or otherwise using any software product preinstalled on this tablet, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy...
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
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Page 5: Table Of Contents
Table of contents 1 Product description ......................1 2 External component identification ..................4 Finding your hardware and software information ................. 4 Locating hardware ....................4 Locating software ..................4 Front ............................5 Back ............................6 Top edge ..........................7 Back edge .......................... - Page 6 Volume button board ......................23 Front-facing webcamera ......................25 Light sensor board ........................27 Rear-facing webcamera ......................28 Audio board ......................... 30 Vibrator module ........................32 Battery ..........................33 Wireless antennas ........................35 SIM/card reader board ......................37 Speakers ..........................38 Display panel cable .......................
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Page 7: Product Description
Product description Category Description HP Pro Tablet 610 HP Omni10 Product Name HP Pro Tablet 610 × HP Omni10 × Processor Intel Quad Core Z3795 1.60-GHz (turbo × up to 2.39-GHz) processor Intel Quad Core Z3775 1.46-GHz (turbo up to 2.39-GHz) processor Intel Quad Core Z3770 1.46-GHz (turbo... - Page 8 Category Description HP Pro Tablet 610 HP Omni10 Audio and video One digital microphone × × Stereo speakers 2.0-MP front-facing webcamera with webcamera activity light 8.0-MP rear-facing webcamera with auto- focus Sensors Ambient light sensor × × ● Accelerometer ●...
- Page 9 Category Description HP Pro Tablet 610 HP Omni10 Operating system Preinstalled: Microsoft Windows 8.1 × × (32-bit) Serviceability End user replaceable part: AC × × adapter...
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Page 10: External Component Identification
External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on the tablet: On the Start screen, type control panel, and then select Control Panel. Select System and Security, and then in the System area, tap Device Manager. A list displays all the devices installed on the tablet. -
Page 11: Front
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, on the Start screen, type support, select the HP Support Assistant app, select My Computer, and then select User guides. Front... -
Page 12: Back
For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, on the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. -
Page 13: Top Edge
Top edge Item Component Description Power button When the tablet is off, press the button to turn on the tablet. ● When the tablet is on, press the button briefly to initiate Sleep. ● When the tablet is in the Sleep state, press the button briefly to exit Sleep. ●... -
Page 14: Back Edge
Back edge Item Component Description Speakers (2) Produce sound. Serial number and Provide important information to identify your tablet. When contacting support, product number you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support. Power connector Connects an AC adapter. -
Page 15: Labels
Labels The labels affixed to the tablet provide information you may need when you troubleshoot system problems or travel internationally with the tablet. IMPORTANT: All labels described in this section are located on the back of the tablet. Serial number and product number are located on the bottom edge of the tablet and/or affixed to ●... -
Page 16: Illustrated Parts Catalog
NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Locating the serial number, product number, and model number The serial number and product number of your tablet are located on the left edge of the tablet. -
Page 17: Tablet Major Components
Tablet major components Item Component Spare part number Back cover (includes shielding): For use only on HP Pro Tablet 610 tablet models 763533-001 For use only on HP Omni 10 tablet models 739813-001 Power button board (includes cable) 739807-001 Light sensor board (includes double-sided adhesive and microphone) - Page 18 System board: For use only on HP Pro Tablet 610 tablet models: System board for use only on HP Pro Tablet 610 tablet models equipped with an Intel 764203-601 Quad Core Z3795 1.60-GHz (turbo up to 2.39-GHz) processor, 4.0-GB of system...
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Page 19: Miscellaneous Parts
Miscellaneous parts Component Spare part number 18-W AC adapter: For use only on HP Pro Tablet 610 tablet models in Australia 741855-002 For use on all tablet models in Europe and South Korea 741855-009 For use only on HP Pro Tablet 610 tablet models in India... -
Page 20: Sequential Part Number Listing
Description 739803-001 System board for use only on HP Omni 10 tablet models equipped with an Intel Quad Core Z3770 1.46-GHz (turbo up to 2.40-GHz) processor, 2.0-GB of system memory, 32-GB eMMC system storage, and a graphics subsystem with UMA memory for use only on tablet models equipped... - Page 21 610 tablet models 764202-001 System board for use only on HP Pro Tablet 610 tablet models equipped with an Intel Quad Core Z3775 1.46-GHz (turbo up to 2.39-GHz) processor, 2.0-GB of system memory, 32-GB eMMC system storage, and a graphics subsystem with UMA memory for use only on tablet models...
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Page 22: Removal And Replacement Preliminary Requirements
Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Plastic case utility tool ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 screw driver ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. -
Page 23: Grounding Guidelines
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. -
Page 24: Packaging And Transporting Guidelines
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●... -
Page 25: Equipment Guidelines
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps ● with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. -
Page 26: Removal And Replacement Procedures
NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. This chapter provides removal and replacement procedures for authorized service provider only parts. - Page 27 Remove the back cover: CAUTION: Before turning the display assembly upside down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display assembly. Place the tablet on a flat surface, display panel side down, with the power button toward you.
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Page 28: Power Button Board
Power button board Description Spare part number Power button board (includes cable) 739807-001 Before removing the power button board, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. -
Page 29: Volume Button Board
Remove the power button board (3) and cable. Reverse this procedure to install the power button board. Volume button board Description Spare part number Volume button board (includes cable) 739808-001 Before removing the volume button board, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. - Page 30 Remove the volume button board: Disconnect the power button board cable (1) from the volume button board. Release the zero insertion force (ZIF) connector (2) to which the volume button board cable is attached, and then disconnect the volume button board cable from the system board. Detach the volume button board cable (3) from the battery.
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Page 31: Front-Facing Webcamera
Front-facing webcamera Description Spare part number Front-facing webcamera (includes cable and double-sided adhesive) 739815-001 Before removing the front-facing webcamera, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. - Page 32 Detach the front-facing webcamera (3) from the display assembly. (The front-facing webcamera is attached to the display assembly with double-sided adhesive.) Remove the front-facing webcamera, microphone, and cable. Reverse this procedure to install the front-facing webcamera. Chapter 5 Removal and replacement procedures...
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Page 33: Light Sensor Board
Light sensor board Description Spare part number Light sensor board (includes double-sided adhesive and microphone) 739810-001 Before removing the light sensor board, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. -
Page 34: Rear-Facing Webcamera
Rear-facing webcamera Description Spare part number Rear-facing webcamera (includes bracket and cable) 739816-001 Before removing the rear-facing webcamera, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. - Page 35 Remove the rear-facing webcamera and cable (6). Reverse this procedure to install the rear-facing webcamera. Rear-facing webcamera...
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Page 36: Audio Board
Audio board Description Spare part number Audio board (includes bracket and cable) 739811-001 Before removing the audio board, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. - Page 37 Remove the audio board and cable (5). Reverse this procedure to install the audio board. Audio board...
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Page 38: Vibrator Module
Vibrator module Description Spare part number Vibrator module (includes cable) 741075-001 Before removing the vibrator module, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet by unplugging the power cord from the tablet. -
Page 39: Battery
WARNING! To reduce potential safety issues, use only the battery provided with the tablet, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information. - Page 40 Detach the TouchScreen board cable (4) from the battery. (The TouchScreen board cable is attached to the battery with double-sided adhesive.) Remove the six Phillips PM2.0×3.0 screws (1) and the four Phillips PM2.0×3.25 screws (2) that secure the battery to the display assembly. Lift the front edge of the battery (3) until the tabs (4) on the back edge of the battery disengage from the display assembly.
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Page 41: Wireless Antennas
Reverse this procedure to install the battery. Wireless antennas Description Spare part number Antenna Kit (includes WLAN antenna cables and transceivers and WLAN antenna cables and 744496-001 transceivers) Before removing the wireless antenna cables and transceivers, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. - Page 42 Detach the wireless antenna transceivers (3) from the display assembly. (The wireless antenna transceivers are attached to the display assembly with double-sided adhesive.) Remove the wireless antenna cables and transceivers. Reverse this procedure to install the wireless antenna cables and transceivers. Chapter 5 Removal and replacement procedures...
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Page 43: Sim/Card Reader Board
SIM/card reader board Description Spare part number SIM/card reader board (includes cable) 739809-001 Before removing the SIM/card reader board, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. -
Page 44: Speakers
Remove the SIM/card reader board (4) and cable. Reverse this procedure to install the SIM/card reader board. Speakers Description Spare part number Speaker Kit (includes left and right speakers and cables) 739814-001 Before removing the speakers, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. - Page 45 Battery (see Battery on page SIM/card reader board (see SIM/card reader board on page Remove the speakers: Disconnect the speaker cables (1) from the system board. Remove the speakers (2) and cables. Reverse this procedure to install the speakers. Speakers...
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Page 46: Display Panel Cable
Display panel cable Description Spare part number Display panel cable 739817-001 Before removing the display panel cable, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. - Page 47 Detach the display panel cable (3) from the display assembly. (The display panel cable is attached to the display assembly with double-sided adhesive.) Remove the display panel cable. Reverse this procedure to install the display panel cable. Display panel cable...
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Page 48: System Board
Spare part number For use only on HP Pro Tablet 610 tablet models: System board for use only on HP Pro Tablet 610 tablet models equipped with an Intel Quad Core 764203-601 Z3795 1.60-GHz (turbo up to 2.39-GHz) processor, 4.0-GB of system memory, 64-GB eMMC... - Page 49 Description Spare part number System board equipped with an Intel Quad Core Z3770 1.46-GHz (turbo up to 2.40-GHz) 739803-501 processor, 2.0-GB of system memory, 32-GB eMMC system storage, and a graphics subsystem with UMA memory for use only on tablet models equipped with the Windows 8 Standard operating system System board equipped with an Intel Quad Core Z3770 1.46-GHz (turbo up to 2.40-GHz) 739803-001...
- Page 50 Remove the system board: Disconnect the following cables from the system board: (1) Speaker cables (2) Vibrator module cable (3) Display panel cable from the system board ZIF connector (4) Rear-facing webcamera cable from the system board ZIF connector (5) Front-facing webcamera cable from the system board ZIF connector (6) Wireless antenna cables from the system board terminals NOTE: The wireless antenna cable labeled “1”...
- Page 51 Remove the system board (2). Reverse this procedure to install the system board. System board...
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Page 52: Using Setup Utility (Bios)
Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. -
Page 53: Determining The Bios Version
Do not shut down the tablet or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. From the Start screen, type hp support assistant, and then select the HP Support Assistant app. Tap Updates and tune-ups, and then tap Check for HP updates now. - Page 54 BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the download is complete. If no instructions are revealed, follow these steps: One the Start screen, type file, and then select File Explorer. Tap your hard drive designation. The hard drive designation is typically Local Disk (C:). Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.
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Page 55: Specifications
Specifications Metric U.S. Dimensions 25.96 cm Width 10.22 in 18.18 cm Depth 7.16 in Height 0.99 cm 0.39 in 0.65 g Weight (lowest weight configuration) 1.44 lb Input power Operating voltage and current 12V dc @ 1.5A - 18W Temperature Operating 5°C to 35°C 41°F to 95°F... -
Page 56: Backing Up, Restoring, And Recovering
Backing up, restoring, and recovering Your tablet includes tools provided by Windows to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your tablet to a proper working state or even back to the original factory state, all with simple steps. -
Page 57: Using Windows Refresh For Quick And Easy Recovery
NOTE: On select models, a recovery drive can be created on a USB flash drive (purchased separately). A micro USB to USB adapter cable (purchased separately) with a micro USB male (Btype) connector and a USB female (A-type) connector is also required. On the Start screen, type create recovery drive, and then select Create a recovery drive. -
Page 58: Backing Up Data Using File History
You can initiate this option from the Start screen: On the Start screen, type recover, and then select Remove everything and reinstall Windows. Select Get started, and then follow the on-screen instructions. Backing up data using File History Recovery after a system failure is only as good as your most recent backup. As you add photos, video, music, and other personal files, create a backup of your personal information. -
Page 59: Power Cord Set Requirements
Power cord set requirements The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the tablet meets the requirements for use in the country or region where the equipment is purchased. - Page 60 Country/region Accredited agency Applicable note number Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden CEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
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Page 61: 10 Recycling
Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. -
Page 62: Index
Index components guidelines AC adapter, spare part numbers back 6 equipment 19 14, 15 back edge 8 grounding 17 ambient light sensor 5 front 5 packaging 18 antenna top edge 7 transporting 18 location 5 connectors, service workstation 18 removal 35 considerations 16 spare part number 12, 15, 35 HDMI port 8... - Page 63 operating system, product Screw Kit, spare part number 13, webcamera description 3 location 5, 6 security, product description 2 removal 25, 28 sensors, product description 2 spare part numbers 11, 12, packaging guidelines 18 serial number, location 8 14, 25, 28 plastic parts, service service considerations webcamera light 5...