HP 7 Plus G2 Tablet
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

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   Summary of Contents for HP 7 Plus G2

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    HP 7 Plus G2 Tablet Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.

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    By installing, copying, downloading, or otherwise using any software product preinstalled on this tablet, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole...

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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.

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    Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................2 3 Illustrated parts catalog ............................. 4 Locating the product number and serial number .................. 4 Tablet major components ........................5 Miscellaneous parts ..........................6 Sequential part number listing ......................6 4 Removal and replacement preliminary requirements ..................

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    7 Power cord set requirements .......................... 27 Requirements for all countries ......................27 Requirements for specific countries and regions ................27 8 Recycling ................................ 29 Index ................................... 30...

  • Page 7: Product Description

    Product description Category Description Product Name HP 7 Plus G2 Tablet Processor Intel® Z2520 1.20-GHz dual core processor Panel 7.0-in [1024×600], AG, IPS, LED, multi-touch, wide-viewing angle, 5-point capacitive, auto-rotate [selectable], tempered-glass, backlit, TouchScreen display panel Memory Supports 1.0-GB DDR Mass storage Supports 8.0- or 16.0-GB eMMC solid-state drives...

  • Page 8: External Component Identification

    External component identification Item Component Item Component Rear-facing webcam Power button Chapter 2 External component identification...

  • Page 9

    Item Component Item Component Micro USB 2.0 port Volume control buttons (2) Audio-out (headphone)/Audio-in Micro SD Card Reader slot (microphone) jack Speaker Micro SIM slot Front-facing webcam (10) Microphone...

  • Page 10: Illustrated Parts Catalog

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Locating the product number and serial number The tablet product number (1) and serial number (2) are located on the tablet back cover.

  • Page 11: Tablet Major Components

    Tablet major components Item Component Spare part number Back cover (includes antenna and power/volume button actuator) 790586-001 Speaker (includes cables) 790591-001 Audio jack light pipe Rear-facing webcam (2.0-MP, fixed-focus, HD; includes cable) 790595-001 Front-facing webcam (0.3-MP, fixed-focus, VGA; includes cable and double- 790594-001 sided adhesive) Battery (3100-mAh, USB-charging;...

  • Page 12: Miscellaneous Parts

    Cable Kit 745159-001 HP 7 Plus G2 Tablet equipped with a 7.0-in (1024×600), AG, IPS, LED, multi-touch, wide-viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z2520 1.20-GHz dual core processor, a graphics subsystem with UMA memory, and 1.0-GB of system memory...

  • Page 13: Sequential Part Number Listing

    Antenna Kit (includes the antenna transceiver, cable, and double-sided adhesive) 790601-001 HP 7 Plus G2 Tablet equipped with a 7.0-in (1024×600), AG, IPS, LED, multi-touch, wide-viewing angle, 5-point capacitive, auto-rotate (selectable), tempered-glass, backlit, TouchScreen display panel, an Intel Z2520 1.20-GHz dual core processor, a graphics subsystem with UMA memory, 1.0-GB of system memory, and a 8-GB eMMC hard drive for use in North America...

  • Page 14: Removal And Replacement Preliminary Requirements

    Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Magnetic screw driver ● Phillips P0 screw driver ● Plastic case utility tool ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 15: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 16: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or ● packaging. Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...

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    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible ● straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 18: Removal And Replacement Procedures

    Removal and replacement procedures NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Tablet component replacement procedures...

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    Remove the back cover (3). NOTE: If the volume button actuator (1) and power button actuator (2) should become displaced during the removal of the back cover, install the actuator into the openings in the back cover as indicated in the following illustration. The actuators are included in the back cover spare part kit.

  • Page 20: Battery

    WARNING! To reduce potential safety issues, use only the battery provided with the tablet, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information.

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    Remove the battery (5). Reverse this procedure to install the battery. Battery...

  • Page 22: Antenna

    Antenna Description Spare part number Antenna (included in the Antenna Kit, spare part number 790600-001. Includes the antenna transceiver, cable, and double- sided adhesive.) Before removing the antenna, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

  • Page 23: Speaker

    Remove the antenna transceiver (5) and cable. Remove the antenna board and cables. Reverse this procedure to install the antenna board. Speaker Description Spare part number Speaker (includes cables) 790591-001 Before removing the speaker, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

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    Unsolder the red and black speaker cables (1) from the system board speaker contact points. NOTE: When installing the speaker, the red speaker cable should be soldered to the system board speaker “positive” terminal. The black speaker cable should be soldered to the system board speaker “negative”...

  • Page 25: Rear-facing Webcam

    Rear-facing webcam Description Spare part number Rear-facing webcam (2.0-MP, fixed-focus, HD; includes cable) 790595-001 Before removing the rear-facing webcam, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

  • Page 26: Microphone

    Microphone Description Spare part number Microphone (includes cable) 790597-001 Before removing the microphone, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet by unplugging the power cord from the tablet.

  • Page 27: Connector Board

    Reverse this procedure to install the microphone. Connector board Description Spare part number Connector board (includes SD Card reader slot, SIM slot, and cable) 790596-001 Before removing the connector board, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

  • Page 28: System Board

    Remove the Phillips PM1.4×3.6 screw (1) and the Phillips PM1.4×2.2 broad head screw (2) that secure the connector board to the display panel assembly. Remove the connector board (3). Reverse this procedure to install the connector board. System board Description Spare part number System board equipped with an Intel Z2520 1.20-GHz dual core processor, a graphics subsystem with UMA memory, and 1.0-GB of system memory...

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    Disconnect the battery cable from the system board (see Battery on page 14). Remove the speaker (see Speaker on page 17). Remove the system board: [callout 5 IDing button board cable ZIF connector on system board] Disconnect the following cables from the system board: (1) Connector board cable (see Connector board on page (2) Microphone cables (must be unsoldered, see...

  • Page 30: Front-facing Webcam

    Remove the system board (4). Reverse this procedure to install the system board. Front-facing webcam Description Spare part number Front-facing webcam (0.3-MP, fixed-focus, VGA; includes cable and double-sided adhesive) 790594-001 Before removing the front-facing webcam, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

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    Detach the front-facing webcam (2) from the display panel assembly. (The front-facing webcam is attached to the display panel assembly with double-sided adhesive.) Remove the front-facing webcam and cable. Reverse this procedure to install the front-facing webcam. Front-facing webcam...

  • Page 32: Specifications

    The tablet operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated 100-240 V, 50/60 Hz. NOTE: The tablet can operate on DC power using an industry-standard micro-B USB cable. The HP adapter included with the tablet is recommended for charging the tablet. Temperature Operating 5°C to 35°C...

  • Page 33: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the tablet meets the requirements for use in the country or region where the equipment is purchased.

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    Country/region Accredited agency Applicable note number Sweden CEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 35: Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.

  • Page 36: Index

    Index plastic parts, service AC adapter, spare part numbers front-facing webcam considerations 8 location 3 Plastics Kit, spare part number 6, antenna removal 24 removal 16 spare part number 5, 6, 24 ports spare part number 5, 7 product description 1 Antenna Kit, spare part number USB 2.0 3 grounding guidelines 9...

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    connectors 8 plastic parts 8 serviceability, product description 1 SIM slot 3 speaker location 3 removal 17 spare part number 5, 6, 17 system board removal 22 spare part numbers 5, 6, 22 tablet major components 5 spare part numbers 6, 7 specifications 26 tools required 8 transporting guidelines 10...

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