Dell Latitude D400 User Manual page 118

FILE LOCATION: S:\SYSTEMS\Pebble\UG\A00\English\problems.fm
D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 1 / 2 9 / 0 3 – F O R P R O O F O N LY
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So l vi n g Pro b l em s
C
H E C K T H E P R I N T E R C A B L E
Shut down the computer and turn off the printer.
1
Swap the printer cable with a cable that you know is working.
2
Turn on the printer and computer, and try again to print.
3
If you print successfully,
4
cable.
T
E S T T H E E L E C T R I C A L O U T L E T
working by testing it with another device, such as a lamp.
E
N S U R E T H A T T H E P R I N T E R I S T U R N E D O N
supplied with the printer.
V W
E R I F Y T H A T I N D O W S R E C O G N I Z E S T H E P R I N T E R
Windows XP
Click the Start button and click Control Panel.
1
Click Printers and Other Hardware.
2
Click View installed printers or fax printers. If the printer model is listed,
3
right-click the printer icon.
Click Properties and click the Ports tab. Ensure that the Print to the following
4
port(s): setting is LPT1 (Printer Port).
Windows 2000
Click the Start button, point to Settings, and then click Printers.
1
If the printer model is listed, right-click the printer icon.
Click Properties and click the Ports tab.
2
Ensure that the Print to the following port: option is set to USB.
3
R
E I N S T A L L T H E P R I N T E R D R I V E R
Utilities."
C — Run the printer self-test. If the test does not
H E C K T H E P R I N T E R
complete successfully, the printer is probably defective. Contact the printer
manufacturer.
—
contact Dell for assistance in obtaining a new printer
— Ensure that the electrical outlet is
— See the documentation
— See
"Reinstalling Drivers and
—