Troubleshooting - Planet IFGS-1022HPT User Manual

4. Troubleshooting

This chapter contains information to help you solve issues. If the Industrial PoE+
Switch is not functioning properly, make sure the Industrial PoE+ Switch was set
up according to instructions in this manual.
Q1: The per port LED is not lit
Solution:
Check the cable connection of the Industrial PoE+ Switch.
Q2 :Per port LED is lit, but the traffic is irregular
Solution:
Check whether the attached device is not set to dedicated full duplex. Some
devices use a physical or software switch to change duplex modes. Auto-
negotiation may not recognize this type of full-duplex setting.
Q3: Why the Industrial POE+ Switch doesn't connect to the network
Solution:
Check each port LED on the Industrial PoE+ Switch. Try another port on the
Industrial PoE+ Switch. Make sure the cable is installed properly and the right
type. Turn off the power. After a while, turn on the power again.
Q4: Can I install MGB-SX or other non wide temperature SFP module into
SFP slot of Industrial PoE+ Switch?
Solution:
Yes, you can. However, the MGB-SX and the other non wide temperature SFP
module cannot operate under -40 to 75 degrees C.
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