Colortrac M25e Service Manual
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Colortrac M25e Service Manual

M series image scanner
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M40SM
Issue 2
It is not to be copied or reproduced in part or whole. It is intended for staff to read.
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Colortrac Ltd
M Series Service Manual
This is a confidential controlled document and is the property of Colortrac Ltd.
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Page 1 of 129
Date: 20/12/12
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Summary of Contents for Colortrac M25e

  • Page 1 M Series Service Manual Issue 2 Date: 20/12/12 This is a confidential controlled document and is the property of Colortrac Ltd. It is not to be copied or reproduced in part or whole. It is intended for staff to read.
  • Page 2 Technical Support, Colortrac Ltd.  Colortrac Ltd shall not be liable for any damages, errors, issues or events that result from the use of the equipment or this manual. Page 2 of 129...

  • Page 3: Table Of Contents

     CONTENTS Introduction ..........................5 Scanner Models ....................... 5 Tools Required ......................... 6 Obtaining Technical Support from Colortrac ................7 Creating an Account ......................7 User Profiles ........................7 Submitting Requests for Support ..................7 Asset Selection ........................ 7 Support Ticket Information ....................7 How to Contact Technical Support ...................
  • Page 4 M Series Service Manual 14.3 SingleSensor Glass Sub-Assy ..................60 14.4 SingleSensor CIS Assy ....................63 14.5 Drive Roller Unit ......................70 14.6 Hold Up Roller Unit ......................75 14.7 Hold Up Roller Unit Support Bar ..................82 14.8 Main Timing Belt ......................84 14.9 Drive Roller Timing Belt ....................

  • Page 5: Introduction

    This manual contains information for reference by qualified service engineers, trained in the repair of the SmartLF M Series. There are 2 x M series Models:  SmartLF M25e Scan width of 25 inches  Handles 27 inch media ...

  • Page 6: Tools Required

    M Series Service Manual Tools Required To maintain the M Series the tools listed below are required. The tools are generally available; they are not the responsibility of Colortrac to supply. 1. Wristband 2. Pencil   Anti-static and cable.

  • Page 7: Obtaining Technical Support From Colortrac

    Desk URL. Creating an Account Distributors do not need to contact Colortrac to raise a Help Desk User account. The Help Desk is programmed to accept new accounts that use specific email domains. But, Distributors who find they cannot create a User Account should contact Colortrac Technical Support.

  • Page 8: How To Contact Technical Support

    +44 (0) 1480 409997  Company Tel No: +44 (0) 1480 464618  Company Fax No: +44 (0) 1480 464620  Helpdesk www.colortrac-helpdesk.com  Technical Downloads http://www.colortrac.com/support/software-downloads/ (software, firmware, drivers)  Technical Support Website www.mseries.colortrac.com  User name: (manuals, catalogues, price colortrac ...

  • Page 9: Scanner Cautions

    M Series Service Manual Scanner Cautions  Have 2 people to lift the scanner.  Keep the packaging for continued shipment of the scanner.  Calibrate the scanner on first installation.  Keep the Calibration target in a safe place for regular use. ...

  • Page 10: Warranty

    If the Control Board is to be fitted in a scanner that has been upgraded, Colortrac will also provide a free upgrade to configure the Control Board. As part of standard warranty procedures, Colortrac will require that the defective Control Board is returned within 28 days.

  • Page 11: Cis Technology

    M Series Service Manual CIS Technology A Contact Image Sensor (CIS) is an integrated module that comprises an illumination system, an optical system and a light-sensing system - all within a single compact component. The light-sensing system is the silicon surface which is divided up into (e.g.

  • Page 12: Scanner Accessories

    NOTE: Colortrac provides a USB 3.0 cable with each M Series. The use of a cable longer than 3m is at the customer’s discretion. Colortrac is not responsible for errors that may occur as a result.

  • Page 13: External Power Supply

    M Series Service Manual 11.2 External Power Supply AC I/P 100 – 240V ~ 1.5A 50 – 60 Hz DC O/P 19V 9.47A NOTE: ONLY USE THE CORRECT COLORTRAC SUPPLIED POWER SUPPLY WITH THE M SCANNER. Page 13 of 129...

  • Page 14: Scanner Information

    M Series Service Manual Scanner Information 12.1 Block Diagram Consists of: 1 x SingleSensor CIS Assy 4 x Paper Sensor 1 x Motor 1 x Power Socket 1 x Power Switch 1 x Main Board 1 x Microswitch 1 x Control Board Page 14 of 129...

  • Page 15: Scanner Operation

    M Series Service Manual 12.2 Scanner Operation Left Hand Back Front Right Hand The diagram above shows the orientation of the scanner referred to in this manual. Centre Justified Side Justified The scanner has two justification options for scanning media: side justified and centre justified. Before scanning ensure the software is set to the correct preference and the media is inserted at the correct position as indicated on the Paper Tray Unit Page 15 of 129...
  • Page 16 M Series Service Manual Insert Media FACE UP into the scanner. Page 16 of 129...

  • Page 17: Removing And Replacing Panelling

    M Series Service Manual Removing and Replacing Panelling 13.1 Lid Assembly Maintenance Position 13.1.1 Introduction  The Lid Assembly can be fixed into a maintainence position which is upright at 90 degrees to the chassis. When in this position all parts of the Lid and the SingleSensor housing can be accessed.
  • Page 18 M Series Service Manual 3. While removing the screws from the Gas Pistons at both ends of the Lid Assembly, make sure your free hand is holding the Lid Assembly to prevent it dropping down. Once free lift the Lid to the 90deg position.
  • Page 19 M Series Service Manual 6. To lower the Lid Assembly, loosen off the screws in the Hinge Brackets, at both ends, while holding the Lid Assembly, until the lid can move freely. 7. Lower the Lid Assembly to the correct position to reattach the 3 x M4 screws of the Right Gas Piston.

  • Page 20: Left End Cover

    M Series Service Manual 13.2 Left End Cover 13.2.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 13.2.2 Tools  Small flat bladed screwdriver.
  • Page 21 M Series Service Manual 3. Use a Medium Pozi-drive screwdriver to remove the 4 x M5 screws from the Left End Cover. 4. Remove the Left End Cover and store in a safe place. 5. Replace the Left End Cover in reverse order, making sure the Left End Cover Plate is pushed securely on when all...

  • Page 22: Right End Cover

    M Series Service Manual 13.3 Right End Cover 13.3.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 13.3.2 Tools  Small flat bladed screwdriver ...
  • Page 23 M Series Service Manual 3. Use a Medium Pozi-drive screwdriver to remove the 4 x M5 screws from the Right End Cover. 4. Remove the Right End Cover and store in a safe place. 5. Replace the Right End Cover in reverse order, making sure the Right End Cover Plate is pushed securely on when all...

  • Page 24: Top Lid Cover

    M Series Service Manual 13.4 Top Lid Cover 13.4.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 13.4.2 Tools  Medium Pozi-drive screwdriver.
  • Page 25 M Series Service Manual 3. Carefully remove the 2 x M4 screws holding the left end of the Top Lid Cover. Take care not to drop the screws while removing them. 4. Carefully remove the 2 x M4 screws holding the right end of the Top Lid Cover.
  • Page 26 M Series Service Manual 7. Replace the Top Lid Cover in the reverse order making sure the Control Board Bracket and the Main Board Cover is located in the appropriate cut-outs before lowering the Top Lid Cover completely and replacing the 2 x M4 screws at either end.

  • Page 27: Paper Tray Unit

    M Series Service Manual 13.5 Paper Tray Unit 13.5.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 13.5.2 Tools  Medium Pozi-drive screwdriver.
  • Page 28 M Series Service Manual 3. Remove the Right End Cover as described in chapter “13.3 Right End Cover” on page 4. Remove the 3 x M4 screws holding the left end of the Paper Tray Unit to the scanner. 5. Remove the 3 x M4 screws holding the right end of the Paper Tray Unit to the scanner.
  • Page 29 M Series Service Manual 6. Remove the M4 screws from the 3 x support brackets underneath the Paper Tray Unit. 7. Gently lift the Paper Tray Unit up and away from the scanner. 8. Replace the Paper Tray Unit in the reverse order, making sure the Paper Tray Unit is located at the back of the Paper Tray Unit area before...
  • Page 30 M Series Service Manual 10. When tightening the front screws at either end of the Paper Tray Unit, make sure the front of the Paper Tray Unit is up so it is level with the End Covers when it is fitted.

  • Page 31: Lower Covers

    M Series Service Manual 13.6 Lower Covers 13.6.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 13.6.2 Tools  Small Flat screwdriver. 13.6.3 Associated Part Numbers ...
  • Page 32 M Series Service Manual 3. Gently lever the screw driver by nudging it back at its top to release the latch. NOTE: When removing the cover be extremely careful not to apply to much force. 4. Gently pull the whole cover up, freeing it from the extrusion.
  • Page 33 M Series Service Manual 7. Finally remove the opposite end Lower Covers. 8. To refit the Lower Covers, starting at one end, make sure the end cover goes under the Latch Pin in the Side Plate. 9. Ensure the earthing brush at the rear is not trapped under the cover.
  • Page 34 M Series Service Manual 10. Refit the remaining Lower Covers, remembering to position those with cut-outs for the Paper Sensor is in the correct position. 11. Fit the other End Lower Covers Page 34 of 129...

  • Page 35: Upper Covers

    M Series Service Manual 13.7 Upper Covers 13.7.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 13.7.2 Tools  Small Flat Screwdriver 13.7.3 Associated Part Numbers ...
  • Page 36 M Series Service Manual 3. To refit, position the Upper Covers centrally along the Lid Assembly recess, making sure to align the Paper Sensor cut outs where necessary. Press the Upper Covers until they click into place. Page 36 of 129...

  • Page 37: Lid Assembly

    M Series Service Manual 13.8 Lid Assembly 13.8.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 13.8.2 Tools  Medium Pozi-drive screwdriver. ...
  • Page 38 M Series Service Manual 3. Remove the Top Lid Cover as described in chapter “13.4 Top Lid Cover” page 24. 4. Remove the 3 x M5 screws to detach the Right Gas Piston from the Lid Assembly. 5. Remove the 3 x M5 screws to detach the Left Gas Piston from the Lid Assembly.
  • Page 39 M Series Service Manual 7. Remove the screw covers at both ends and store in a safe place to prevent damage. 8. Remove the Maintenance Position Locking Screws and Springs at both ends of the Lid Assembly. 9. Release the Motor Control Cable from the cable clip and disconnect.
  • Page 40 M Series Service Manual 11. Use a pencil to mark the position of the Righ Hinge Bracket before removing it. 12. Remove the 3 x M5 screws holding the Right Hinge Bracket in place. 13. Pull the Right Outer Hinge Bracket out from the Side Plate, making sure not to catch the cable or connector.
  • Page 41 M Series Service Manual 15. Remove the 3 x M5 screws holding the Left Hinge Bracket in place. 16. Pull the Right Outer Hinge Bracket out from the Side Plate, making sure not to catch the cable or connector. 17. Gently lift the whole Lid Assembly up and away from the scanner.
  • Page 42 M Series Service Manual 18. To refit the Lid Assembly, lower one end into place; making sure the cable from the Inner Hinge Bracket goes through the appropriate hole in the End Plate. 19. Lower the other end down and feed the cable through the appropriate hole in the End Plate before allowing the Lid Assembly lower...
  • Page 43 M Series Service Manual 21. Move the Hinge Bracket at either end to the reference line previously marked, and tighten the 3 x M5 screws 22. Replace the 2 Maintenance Position Locking Screws and springs, turning the screws until they touch the Inner Hinge Bracket.
  • Page 44 M Series Service Manual 25. Refit the Top Lid Cover as described in chapter “13.4 Top Lid Cover” page 24. 26. Refit the Left End Cover as described in chapter “13.2 Left End Cover” page 20. 27. Refit the Right End Cover as described in chapter “13.3 Right End Cover”...

  • Page 45: Removing And Replacing Components

    M Series Service Manual Removing and Replacing Components 14.1 Main Board 14.1.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 14.1.2 Tools ...
  • Page 46 M Series Service Manual 3. For the M40, remove the Aluminium EMC Tape covering the cables to the Main Board. 4. Remove the 4 x M3 screws holding the Main Board Cover to the Lid Assembly. 5. WARNING: Gently lift the Main Board Cover to reveal the Mains Connector.
  • Page 47 M Series Service Manual 7. Remove the Main Board Cover and store in a safe place. 8. Gently lift the locking bar on each ribbon cable connector. Don’t use too much force, which could break the connector. 9. Gently pull the ribbon cable from the connector.
  • Page 48 M Series Service Manual 11. Disconnect the Mains Cable, Motor Control Cable and the 4 x LED Control Cables. 12. Disconnect the Control Board Cable. 13. Remove the 6 x M3 screws holding the Main Board to the Lid Assembly. Page 48 of 129...
  • Page 49 M Series Service Manual 14. Remove the Main Board using anti-static precautions. 15. To refit the Main Board, position onto the 6 spacers, making sure no cables are trapped under the board. 16. Replace the 6 x M3 screws. 17. Reconnect the Microswitch cable.
  • Page 50 M Series Service Manual 18. Reconnect the Control Board Cable at J9, as well as the Motor Control Cable. 19. Re-insert the CIS Ribbon cables into J1 - J3, making sure the locking plate is up before inserting them. 20. When the CIS Ribbon cable is fully in place, secure it by pressing down both sides of the locking plate.
  • Page 51 M Series Service Manual 22. Make sure all the cables are in their correct locations. 23. Reconnect the Power Connector. Then lower the Main Board Cover into place. 24. For the M40, make sure all the cables are in their appropriate cutout, and the USB connector is also in it’s cutout in the cover, fit 4 x M3...
  • Page 52 Note: This is the same program as used for the ordinary Colortrac SC scanners, and only the 40 and 25 will allow the scanners to work with the software. 29. Reconnect the Power and USB cables to the Scanner and power up the scanner and Utilities Program on a PC.

  • Page 53: Control Board

    M Series Service Manual 14.2 Control Board 14.2.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 14.2.2 Tools  Small Pozi-drive screwdriver. ...
  • Page 54 M Series Service Manual 3. For the M40, remove the aluminium EMC Tape and keep it in a safe place to be refit later. 4. Remove the 4 x M3 screws holding the Control Board Bracket Cover. 5. Remove the Control Board Bracket Cover.
  • Page 55 M Series Service Manual 7. Remove the 4 x M3 screws holding the Control Board Bracket Assembly to the Lid Assembly. 8. Rotate the Control Board Bracket Assembly to gain access to the Control Board and cables. 9. Disconnect the Key Pad Ribbon Cable from the Control Board.
  • Page 56 M Series Service Manual 11. Remove the 4 x M3 screws holding the Control Board to the Control Board Bracket Assembly. 12. Remove the Control Board, using anti-static precautions. 13. To refit, use the 4 x M3 screws that hold the Control Board to the Control Board Bracket Assembly.
  • Page 57 M Series Service Manual 15. Make sure all the cables are in their correct location on the Control Board. 16. Reconnect the Key Pad Ribbon Cable to the Control Board. 17. Rotate and locate the Control Board Bracket Assembly to the pencil lines marked out before, then refit the 4 x M3 screws to hold the Control...
  • Page 58 M Series Service Manual 19. For the M40, fit the Control Board Bracket Cover and make sure all the cables are in the cut out. 20. Refit the 4 x M3 screws to hold the Control Board Bracket Cover to the Lid Assembly.
  • Page 59 M Series Service Manual 22. Refit the Top Lid Cover as described in chapter “13.4 Top Lid Cover” page 24. 23. Be aware that after fitting a replacement Control Board, the scanner may be seen as an ‘M’ model. If the scanner had ready been upgraded to / purchased as a ‘C’ or an ‘E’, then a new upgrade will need to be run.

  • Page 60: Singlesensor Glass Sub-Assy

    M Series Service Manual 14.3 SingleSensor Glass Sub-Assy 14.3.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 14.3.2 Tools  Small Flat Screwdriver 14.3.3 Associated Part Numbers ...
  • Page 61 M Series Service Manual 3. Continue to gently pull the whole SingleSensor Glass Sub-Assy away from the Lid Assembly. 4. Remove the SingleSensor Glass Sub-Assy 5. When refitting the SingleSensor Glass Sub- Assy, make sure the right end is against the End Plate. 6.
  • Page 62 M Series Service Manual 7. Press firmly all along the SingleSensor Glass Sub- Assy until all the latches are locked in place. 8. Clean the surface to remove any fingerprints or dirt. 9. Close the Lid Assembly. 10. Reconnect the Power and USB cables to the Scanner and power up the scanner and Utilities Program.

  • Page 63: Singlesensor Cis Assy

    M Series Service Manual 14.4 SingleSensor CIS Assy 14.4.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 14.4.2 Tools  Small Pozi-drive Screwdriver ...
  • Page 64 M Series Service Manual 3. Remove the Control Board Bracket as described in chapter “14.2 Control Board” page 53. 4. Gently lift the locking bar on the ribbon cable connector, make sure not to use extreme force which could break the connector. 5.
  • Page 65 M Series Service Manual 7. Remove the 2 x M3 screws from the left end of the SingleSensor CIS Assy. 8. Remove the 2 x M3 screws from the right end of the SingleSensor CIS Assy. NOTE: With your free hand, hold the SingleSensor CIS Assy in place to prevent it dropping and being damaged.
  • Page 66 M Series Service Manual 11. Allow the CIS ribbon cables to pull through the Lid Assembly. Gently assist if necessary. 12. Gently pull the remaining length of the LED cables through from the Lid Assembly. 13. Gently lift the SingleSensor CIS Assy away from the Lid Assembly.
  • Page 67 M Series Service Manual 15. Feed the CIS Cables through the Lid Assembly before fully inserting the SingleSensor CIS Assy in place. 16. While holding the SingleSensor CIS Assy flat in place, refit the 2 x M3 screws into the right end, but do not tighten at this stage.
  • Page 68 M Series Service Manual 20. Reconnect the 4 x LED cables into their reference position on the Main Board. 21. Re-insert the CIS Ribbon cables into J1 - J3 (model dependent). Make sure the locking plate is up before inserting the ribbon. 22.
  • Page 69 M Series Service Manual 24. Lower the Lid Assembly out of the maintenance position as described in chapter “Lid Assembly Maintenance Position” page 17. 25. Close the Lid Assembly. 26. Reconnect the Power and USB cables to the Scanner and power up the scanner and Utilities Program.

  • Page 70: Drive Roller Unit

    M Series Service Manual 14.5 Drive Roller Unit 14.5.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 14.5.2 Tools  Small Pozi-drive Screwdriver ...
  • Page 71 M Series Service Manual 3. Remove the E Clip from the Drive Roller Unit Shaft by pushing on the open end of the E Clip to slide off. 4. Pull the Drive Roller Unit Pulley off from the Drive Roller Unit Shaft. NOTE: The Pulley can be difficult to remove.
  • Page 72 M Series Service Manual 6. Push the Drive Roller Unit so the bearing moves out of the Left End Plate. NOTE: Only the Left End Bearing needs to be removed during this procedure. 7. Remove the bearing, and spring washer from the Drive Roller Unit Shaft.
  • Page 73 M Series Service Manual 10. Feed the Left end of the Drive Roller Unit Shaft into the hole in the Left End Plate, and lower the Drive Roller Unit into the recess. 11. Insert the right end of the Drive Roller Unit Shaft into the appropriate hole in the Right End Plate against the locking washers.
  • Page 74 M Series Service Manual 14. Line up the flat of the Drive Roller Unit Shaft and the Drive Pulley keyway and push completely on. 15. Using pliers, refit the E Clip onto the Drive Roller Unit Shaft to hold the Pulley in place.

  • Page 75: Hold Up Roller Unit

    M Series Service Manual 14.6 Hold Up Roller Unit 14.6.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 14.6.2 Tools ...
  • Page 76 M Series Service Manual 3. Remove the M3 CSK Screw from the Hold Up Roller Unit Collar Assembly. 4. Rotate the Hold Up Roller Unit again until the other screw, nearest the Roller, is accessible. 5. Remove the M3 CSK screw from the Hold Up Roller Unit Collar Assembly.
  • Page 77 M Series Service Manual 6. Use the Screwdriver to assist sliding the Hold Up Roller Unit Collar Assembly across towards the Left End Plate. 7. Use the Screwdriver to lift the Hold Up Roller Unit. 8. Gently lift the Hold Up Roller Unit out of the scanner.
  • Page 78 M Series Service Manual 10. When replacing, make sure the Hold Up Spring is present and the curvature of the Spring Cap is aligned ready for the bearing. 11. Insert the Bearing into the hole on top of the Hold Up Spring Cap.
  • Page 79 M Series Service Manual 14. Rotate the Hold Up Roller Unit until the threaded hole is accessible. 15. Rotate the Hold Up Roller Unit Collar Assembly until it lines up with the threaded hole in the Hold Up Roller Unit. 16.
  • Page 80 M Series Service Manual 17. Refit the M3 CSK screw to hold the Hold Up Roller Unit Collar Assembly to the Hold Up Roller Unit. 18. Rotate the Hold Up Roller Unit until the hole at the left end of the Collar is level with the threaded hole in the Drive Shaft.
  • Page 81 M Series Service Manual 20. Refit the Lower Covers as described in chapter “13.6 Lower Covers” page 31. 21. Close the Lid Assembly. 22. Reconnect the Power and USB cables to the Scanner and power up the scanner and Utilities Program. 23.

  • Page 82: Hold Up Roller Unit Support Bar

    M Series Service Manual 14.7 Hold Up Roller Unit Support Bar 14.7.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 14.7.2 Tools ...
  • Page 83 M Series Service Manual 3. Lift the Hold Up Roller Unit Support Bar up and out of the recess. 4. To refit the Hold Up Roller Unit Support Bar, position the left end under the Drive shaft at the lift end of the recess. NOTE: It may be easier to fit with the Hold Up Roller Unit Collar Assembly removed, but remember to return it before refitting the Hold...

  • Page 84: Main Timing Belt

    M Series Service Manual 14.8 Main Timing Belt 14.8.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 14.8.2 Tools  M7 Nutspinner 14.8.3 Associated Part Numbers ...
  • Page 85 M Series Service Manual 3. Pull the Main Timing Belt off from the Drive Roller Pulley. 4. Remove the Main Timing Belt by lifting off from the Motor Pulley. 5. To refit the Main Timing Belt loop the belt and feed up through the Motor Bracket.
  • Page 86 M Series Service Manual 7. Make sure the Main Timing Belt goes around the secondary Tension Bar. 8. Position the Main Timing Belt over the Front Drive Roller Pulley. 9. Position the Main Timing Belt over the Rear Driver Roller Pulley and rotate the pulley if necessary to get the Main Timing Belt completely on.
  • Page 87 M Series Service Manual 11. Loosen the M3 nut so the Tension Bar can drop down, then apply very slight finger pressure downwards to remove excess movement from the Main Timing Belt. Tighten the M3 nut; but do not over tighten. 12.

  • Page 88: Drive Roller Timing Belt

    M Series Service Manual 14.9 Drive Roller Timing Belt 14.9.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 14.9.2 Tools ...
  • Page 89 M Series Service Manual 3. Remove the Drive Roller Timing Belt from around the 2 pulleys. 4. To replace the Drive Roller Timing Belt, position around the Rear Drive Roller Pulley and then the Hold Up Roller Unit Pulley. 5. Make sure the Drive Roller Timing Belt goes around the part of the Rear Drive Roller Pulley nearest the End Plate.
  • Page 90 M Series Service Manual 7. Apply very slight pressure upwards to remove excess movement from the Drive Roller Timing Belt. The belt must not be too tight as this will cause the motor to lock up during operation. The bearings should only touch the belts enough to hold the belt in place, not apply pressure.Do not over tighten...

  • Page 91: Paper Sensor

    M Series Service Manual 14.10 Paper Sensor 14.10.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 14.10.2 Tools  Small Flat Screwdriver ...
  • Page 92 M Series Service Manual 3. Remove the Upper Covers as described in chapter “13.7 Upper Covers” page 35. NOTE: Only the Upper Covers associated with the Paper Sensor needs to be removed. 4. Gently pull the Paper Sensor until it is free from the bracket.
  • Page 93 M Series Service Manual 8. Refit the Upper Covers as described in chapter “13.7 Upper Covers” page 35. 9. Re-insert the Paper Sensor Cables into the Cable Clips. 10. Refit the Control Board Bracket as described in chapter “14.2 Control Board” page 53.

  • Page 94: Pinch Roller Assembly

    M Series Service Manual 14.11 Pinch Roller Assembly 14.11.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 14.11.2 Tools  Small Flat Screwdriver ...
  • Page 95 M Series Service Manual 3. Use the Small Flat Screwdriver to prise the E Clip from the Pinch Roller Assembly Shaft needing removal. 4. While removing the E Clip, keep hold of the Pinch Roller Assembly and gently remove 5. To refit, insert the Pinch Roller Assembly into the bracket, making sure the spring is fitted and it is fully...
  • Page 96 M Series Service Manual 7. Refit the Upper Covers as described in chapter “13.7 Upper Covers” page 35. 8. Refit the Top Lid Cover as described in chapter “13.4 Top Lid Cover” page 24. Page 96 of 129...

  • Page 97: Power Switch

    M Series Service Manual 14.12 Power Switch 14.12.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 14.12.2 Tools  Small Flat Screwdriver ...
  • Page 98 M Series Service Manual 3. Gently pull each cable off from the Power Switch terminals using pliers. 4. Press the latches of the Power Switch in with the Small Flat Screwdriver and push the switch through the hole. 5. Pull the Power Switch completely out from the Rear Panel.
  • Page 99 M Series Service Manual 8. Reconnect the cables to the Power Switch Terminals pushing firmly in place with pliers. 9. Make sure the wires are fitted in the correct terminals as shown. 10. Refit the Main Board Cover as described in chapter “14.1 Main Board”...

  • Page 100: Power Socket

    M Series Service Manual 14.13 Power Socket 14.13.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 14.13.2 Tools  Small Pozi-drive Screwdriver ...
  • Page 101 M Series Service Manual 3. Using pliers, disconnect the 2 x Cables connected to the Power Switch. 4. Remove the M4 screw holding the ‘P’ cable clip and earth tag. 5. Remove 2 x screws holding the Power Socket to the Main Board Cover.
  • Page 102 M Series Service Manual 8. Make sure the Power Socket has the keyway towards the top, as shown. 9. Refit the M4 screw to hold the ‘P’ cable clip and Earth tag to the Main Board Cover. 10. Reconnect the 2 x cables to the Power Switch, making sure they are the same orientation as the existing...

  • Page 103: Microswitch

    M Series Service Manual 14.14 Microswitch 14.14.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 14.14.2 Tools  Small Pozi-drive Screwdriver 14.14.3 Associated Part Numbers ...
  • Page 104 M Series Service Manual 3. Remove the Lower Covers as described in chapter “13.6 Lower Covers” page 31. NOTE: Only the Lower Covers at the right end need to be removed for this procedure. 4. Remove the 2 x M2.5 screws holding the Microswitch to the End Plate.
  • Page 105 M Series Service Manual 8. Replace the 2 x M2.5 screws to hold the Microswitch to the End Plate. 9. Reconnect the Microswitch Cables. 10. Insert the Microswitch Cable into the Cable Clip on the End Plate. Page 105 of 129...
  • Page 106 M Series Service Manual 11. Refit the Lower Covers as described in chapter “13.6 Lower Covers” page 31. 12. Refit the Right End Cover as described in chapter “13.3 Right End Cover” page 22. 13. If the Microswitch does not activate when the Lid Assembly is closed, or the Lid Assembly cannot close...

  • Page 107: Motor

    M Series Service Manual 14.15 Motor 14.15.1 Safety Precautions  Ensure that the power and USB cables are completely disconnected from the scanner unit.  Ensure the scanner is positioned on a stable maintenance platform. 14.15.2 Tools  Medium Pozi-drive Screwdriver ...
  • Page 108 M Series Service Manual 3. Remove the 4 x M4 screws holding the Motor to the Bracket. NOTE: Remove the screw at the top last. The screw will hold the Motor in place while removing the other 3 screws. 4. Remove the Motor Sub-Assy. 5.
  • Page 109 M Series Service Manual 7. Refit the Motor Sub-Assy making sure the cable is at to the top left corner. 8. Starting at the top of the Motor, refit the 4 x M4 screws and nuts, do not tighten until all 4 are in place.
  • Page 110 M Series Service Manual 11. Reconnect the Motor Cables together, and fit into the cable clip. 12. Refit the Main Timing Belt as described in chapter “14.8 Main Timing Belt” page 84. Page 110 of 129...

  • Page 111: Utilities Program

    2. Follow the “Next” commands until the installation is complete. 3. If the Icon is not displayed on the desktop, locate the file “C:\..\ProgramData\ Colortrac\M Series Utilities\SmartFL M utilities.exe”, right click it, and copy a shortcut to the desktop. Page 111 of 129...

  • Page 112: Calibration

    M Series Service Manual 15.2 Calibration 15.2.1 Associated Part Numbers  10H028 : Calibration and Auto-stitch Target 1. Open the Lid Assembly and clean the SingleSensor Glass Sub-Assy. Close the Lid Assembley. 2. Insert the Calibration Target so that the black part section is inserted first, face NOTE: It is necessary to remove the Magnetic Paper Guide so the target can fit...
  • Page 113 M Series Service Manual 5. Click ‘OK’ to except the message. 6. After approx. 4 minutes, the ‘Calibration’ (or Normalisation) is complete. During calibration , the target will move through the scanner in stages several times. Page 113 of 129...

  • Page 114: Power Saving

    M Series Service Manual 15.3 Power Saving 1. Double click the SmartLF M Utilities icon. 2. Enter the amount of time, after last use, the scanner will power off. The Max Value is 15. Select ‘Apply’. 15.4 Auto width 1. Double click the SmartLF M Utilities icon.

  • Page 115: Second Level Utilities

    2. If the scanner is an ‘M’ or ‘C’ model, highlight the appropriate upgrade model, enter the correct serial number for the scanner attached, and select ‘Produce file’. This will produce a txt file that can be emailed to: smartlf.upgrade@colortrac.com Page 115 of 129...

  • Page 116: Automatic Updates

    M Series Service Manual 15.7 Automatic Updates 1. Follow instructions to the Second Level Utilities in chapter “15.5 Second Level Utilities” page 115. 2. Highlight to request automatic updates of the utilities or scanner information. De-select if the PC does not have internet connection.
  • Page 117 M Series Service Manual 3. Click the browser button to locate the downloaded firmware. After selecting the firmware #########.cab file, click download. 4. Agree to the warning message. NOTE: It is important to allow the firmware to complete. Although the Main Board now carries a backup firmware, there is still a possibility of irreversible corrupting if the download is disturbed.

  • Page 118: Auto-Stitch

    M Series Service Manual 15.9 Auto-stitch 15.9.1 Associated Part Numbers  10H028A : Calibration and Auto-stitch Target 1. Follow instructions to the Second Level Utilities in chapter “15.5 Second Level Utilities” page 115. 2. Insert the Calibration Target so that the black section is in first, and face up.

  • Page 119: Run Diagnostics

    M Series Service Manual 5. On completion, click the ‘OK button. Useful Information:  FB stitch range: 0 – 32  LR stitch range: 0 – 88 15.10 Run Diagnostics Running the Diagnostic will allow the Utilities to compare how the scanner is operating to how it knows it should, and will offer an automatic fix of each parameter.

  • Page 120: Distributor's Utilities

    PC attached to the scanner. 2. Right mouse click in the front page to access the engineering utilities. Password: p107 NOTE: Do NOT inform end-users of this password unless deemed absolutely necessary by a Colortrac Support Engineer Page 120 of 129...

  • Page 121: Manual Stitch

    M Series Service Manual 16.2 Manual Stitch 1. Enter the distributor’s utilities as described in chapter “16.1 Engineering Utilities” page 120. 2. Make fine adjustments to the stitch values of each section of the SingleSensor CIS Assy by over writing the appropriate value and clicking ‘Set Stitch’...

  • Page 122: Motor Speed

    M Series Service Manual 16.3 Motor Speed 1. Enter the distributor’s utilities as described in chapter “16.1 Engineering Utilities” page 120. 2. When changing a Main Board, this values might need to be recorded prior to removing the board if the reference lable is damaged or missing from under the scanner.

  • Page 123: Load Delay

    M Series Service Manual 16.4 Load Delay 1. Enter the distributor’s utilities as described in chapter “16.1 Engineering Utilities” page 120. 2. Change the length of delay before the scanner takes the media in by over writing the value and clicking ‘Set Load Delay’...

  • Page 124: Paper Staging

    M Series Service Manual 16.5 Paper Staging 1. Enter the distributor’s utilities as described in chapter “16.1 Engineering Utilities” page 120. 2. Make a adjustments for the start and end of media, to reduce or increase the ‘border’ of the scanned image, by over writing the pixel count and clicking the appropriate ‘Set Paper…’...

  • Page 125: Help Desk

    M Series Service Manual Help Desk 17.1 Extending Warranty 1. Open Helpdesk www.colortrac-helpdesk.com 2. Enter your account details. 3. Create a new ticket 4. Go to the Asset Info tab, enter the serial number of the scanner in the appropriate box, and search.
  • Page 126 M Series Service Manual 5. Go to the Ticket Details tab, and in the request type, choose ‘Notification of Installation Date’ 6. Enter the serial number of the scanner 7. Enter the installation date, making sure that it is within the 3 month period since it was shipped out to your company, if not, the system...

  • Page 127: Glossary

    M Series Service Manual Glossary Term Description Assembly A collection of parts put together to make a specific unit. Assy Short for Assembly, see Assembly. Automatic process to make an electronic adjustment by way of delays Auto-stitch and the use of spare pixels for each CIS that make up the SingleSensor CIS Assy, so it sees along the same scan line correctly.
  • Page 128 Also referred to as the “SingleSensor” in some documentation, the unit SingleSensor CIS Assy houses the 5 x CIS devices along a single line, instead of staggered as in previous Colortrac CIS models. Short for Sub Assembly. A collection of individual parts put together to Sub-Assy make a unit that goes towards making up a higher Assembly.

  • Page 129: Service Manual Release Notes

    First issue. Features Not Included The following information is not included in this Manual:  Part Prices (please see the ‘Spares Catalogue’ on the Colortrac Support Site)  Part Assemblies (please see the ‘Parts Catalogue’ on the Colortrac Support Site) ...

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M40e

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