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Check the following items before you contact local Technical Support.
1.
If wireless bridge units do not associate with each other, check the following:
•
Check the power injector LED for each bridge unit to be sure that power is being supplied
•
Be sure that antennas in the link are properly aligned.
•
Be sure that channel settings match on all bridges
•
If encryption is enabled, ensure that all bridge links are configured with the same encryption keys.
2. If you experience poor performance (high packet loss rate) over the wireless bridge link:
•
Check that the range of the link is within the limits for the antennas used.
•
Be sure that antennas in the link are properly aligned.
•
Check that there is an unobstructed radio line-of-sight between the antennas.
•
Be sure there is no interference from other radio sources. Try setting the bridge link to another radio
channel.
•
Be sure there is no other radio transmitter too close to either antenna. If necessary, move the
antennas to another location.
3. If the wireless bridge cannot be configured using Telnet, a web browser, or SNMP software:
•
Be sure to have configured the wireless bridge with a valid IP address, subnet mask and default
gateway.
•
Check that you have a valid network connection to the wireless bridge and that the Ethernet port or
the wireless interface has not been disabled.
•
If you are connecting to the wireless bridge through the wired Ethernet interface, check the network
cabling between the management station and the wireless bridge.
•
If you cannot connect using Telnet, you may have exceeded the maximum number of concurrent
Telnet sessions permitted (i.e, four sessions). Try connecting again at a later time.
4. If all other recovery measures fail, and the wireless bridge is still not functioning properly, take any of these
steps:
•
Reset the wireless bridge's hardware using the CLI, web interface, or through a power reset.
•
Reset the wireless bridge to its default configuration.
5. If you forgot or lost the password:
•
Contact Technical Support.
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