Troubleshooting - Homa SaniQ cut Instruction Manual

8. Troubleshooting

In order to prevent damage or serious injury while rectifying machine faults, the following points must be
observed:

Only attempt to rectify a fault if you have qualified personnel. This means each job must be carried
out by trained specialist personnel, for example electrical work must be performed by a trained
electrician.

Always secure the machine against an accidental restart by disconnecting it from the electric
system. Take appropriate safety precautions.

Independent work on the machine is at one's own risk and releases the manufacturer from any
warranty obligation.
Failure
Low pump capacity
Motor does not start
Motor operates, pump gives no
liquid
Pump does not switch
automatically
(either a float switch or a pressure-
switch is installed)
A malfunction of the lifting station is reported via the built-in alarm beeper.
If the alarm does not shut off after one minute automatically, please disconnect the power plug for one minute to
draw the electronics to reset.If the alarm starts again - after power cable is plugged in - please contact your
customer service.
Further steps for troubleshooting
If the items listed here do not help you rectify the fault, contact our customer service. They can help you as
follows:

Telephone or written help from customer service

On-site support from customer service

Checking and repairing the machine at the factory
Note that you may be charged for some services provided by our customer support. Customer service will provide
you with details on this.
Cause
Discharge blocked / breaked
Non-return valve polluted
Head to high
No power available
Plug is not plugged in
Pump is blocked by impurities
Motor is defect
Electronics are defect
Discharge blocked / breaked
Non-return valve polluted
Float switch polluted
Pressure-switch is defect
37
Remedy
Clean / remove break
Clean
Reduce head
Check power supply
Insert the plug
Clean tank and pump housing
Exchange by qualified
personnel
Exchange by qualified
personnel
Clean / remove break
Clean
Clean
Exchange by qualified
personnel