Installation - General; Prior To Installation; A Discussion On Sim Cards - EMS Sky Connect Series Installation Manual

3

INSTALLATION - GENERAL

PRIOR TO INSTALLATION

Perform a visual inspection of the equipment for evidence of damage incurred
during
shipment.
3.1

A DISCUSSION ON SIM CARDS

It is Sky Connect policy to ship all units with a deactivated SIM card. The unit is
tested with a DEMO card before leaving our facility.
With that in mind, please be aware of the following paragraphs.
No testing can occur until a activated SIM card is installed in the transceiver or
CONFIG/SIM Module. The account has to be activated with an Iridium service
provider. Systems are generally shipped with a SIM card installed, with the PIN
code disabled, and the service deactivated. The customer is responsible for this
activation as the customer receives the bills for the phone use. This process can
take minutes, and should be done in advance of the installation/testing.
In the event that the customer provides a SIM card, or desires to provide the card it
must be de-pinned, or the system will get blocked. Contact the manufacturer if you
intend to change SIM cards. Sky Connect recommends against customer
replacement of SIM cards as it affects unit serviceability.
Until the Iridium L-Band Transceiver has been registered on the network, there is
very little you can do to test its operation. A de-pinned activated SIM is required
before this can happen. The SIM card is the identity of the user, and thus must
travel with the user. In this case, the user's SIM card is installed in the Sky Connect
transceiver.
This process should only need to be accomplished at initial installation. After user
activation, the system will function. Should the unit need to be replaced, or
transferred to another party, or in the event that a SIM card requires replacement,
return unit to Sky Connect or a qualified avionics shop to have the SIM card replaced
in order to keep the SIM card account matched with the user.
3 - 1
1616-964-12
Date: 7/27/2011
Rev. 2.1