Alarms And Troubleshooting; Table 17. Alarms In The Network Extender Admin Website (Local) - Samsung 4G LTE Network Extender 2 User Manual

Alarm
"Out of Verizon's
Service Area"

Alarms and Troubleshooting

The following table lists alarms that can halt the functioning of the Network
Extender. These alarms will be displayed in The Network Extender Admin
Website (Local).

Table 17. Alarms in the Network Extender Admin Website (Local)

Alarm
PROCESS_DOWN
DISK_FULL
MEMORY_FULL
OVERLOAD
CLOCK_FAIL
PORT_DOWN
RU FUNCTION_FAIL
Verizon 4G LTE Network Extender 2 User Guide v1.1
Copyright © 2017, All Rights Reserved.
Description
The Network Extender
fails to come into service
due to unlicensed area.
Description
An application block is
deactivated/terminated.
Disk usage has exceeded
a threshold.
Memory usage has
exceeded a threshold.
Average CPU load has
exceeded a threshold.
The clock is abnormal.
Outer Ethernet port is
down.
All RU paths are disabled.
Troubleshooting
You might be located in an area where no Verizon
service is allowed. Please unplug your device and
then plug it back in again. Wait for 10 minutes and
check if the alarm is cleared. If the problem persists,
please contact Customer Service.
Troubleshooting
There is a temporary process alert but your device is
still functioning correctly. No action is needed and the
alert should clear itself. If the alert persists, please
contact Verizon Wireless Customer Service.
There is a temporary disk usage alert but your device
is still functioning correctly. This alert should clear
itself. If the alert persists for a long time, please
contact Verizon Wireless Customer Service.
There is a temporary memory usage alert but your
device is still functioning correctly. This alert should
clear itself. If the alert persists for a long time, please
contact Verizon Wireless Customer Service..
There is a temporary CPU load alert but your device is
still functioning correctly. This alert should clear itself.
If the alert persists for a long time, please contact
Verizon Wireless Customer Service.
There is a failure preventing your device from
functioning correctly.
If you are using GPS, please ensure that the GPS
antenna is installed in a location near the window. If
you are not able to receive GPS information after
repositioning the antenna, you may need to purchase
and install an external outdoor antenna. If you still
experience an issue after checking your GPS
installation, please contact Verizon Wireless Customer
Service.
The port connecting your device to the internet is not
operational. Please check that your Ethernet cable is
connected correctly and the switch, router, or internet
gateway is powered-on.
There is a failure preventing your device from
functioning correctly. Please restart your device. If the
problem still persists, please contact Verizon Wireless
Customer Service.
Chapter 5 Troubleshooting
46